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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21973 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21973 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Superb experience

  • D’Angelo S.
  • Verified Homebuyer
  • May 20, 2026
  • Blue Springs, MO

From start to finish of closing on my home the process was straightforward. Simple I was walked through everything and explain everything very clearly I would recommend Lennar mortgage and home to others. I appreciate they have a homebuyer course for a new home owners who are working towards buying a home and don’t have perfect Credit. They have a program in place to help.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Smooth process, quality home. Would buy again.

  • Krishna Sai Theja D.
  • Verified Homebuyer
  • May 20, 2026
  • Aurora, IL

We closed on our Lennar home in March 2026 and overall it’s been a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

take a close look at the details

  • Anthony C.
  • Verified Homebuyer
  • May 20, 2026
  • Eustis, FL

use their app for issues

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 2

Experience

  • Manisha A.
  • Verified Homebuyer
  • May 20, 2026
  • Conway, SC

Lennar Rep Darrell and Sales Rep Dylan both were amazing! They kept me informed on a day to day basis! I was never blind sided and they stood by me through the whole entire process! Amazing workmanship! Would recommend 10stars!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Watch out! go in with eyes wide open

  • Brian F.
  • Verified Homebuyer
  • May 20, 2026
  • San Antonio, FL

The overall experience was not an enjoyable one. If you okay with hearing NO to ever request then proceed with Lennar. Get everything in writing and even then Lennar will not honor commitment. They will blame the sales associate our fimd some other loop hole. Our sales associate lied or mislead us on numerous items. The overall construction quality was okay but cutting corners are evident. For the money spent i wish we had a better experience and wish we had not put down a 10% deposit at contract signing had we not we would have walked away.

Lennar responded:
Good afternoon Brian. We appreciate hearing from our homeowners and value your feedback. Your comments help us identify opportunities to improve our processes and homeowner experience in the future. If you have any outstanding warrantable concerns, please submit your warranty/service request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution and allows you to track status in real time. Moving forward, we hope your home has become a place of comfort and enjoyment for you and your ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

Okay

  • Bradley C.
  • Verified Homebuyer
  • May 20, 2026
  • Land O' Lakes, FL

Angie sucked but everything else was fine

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Christine P.
  • Verified Homebuyer
  • May 20, 2026
  • Plainfield, IL

Buying this home was a very easy process. Connie was great in showing us the home and helping us along the way. The closing was quick and easy. Bruce was very thorough during our first walk through in explaining everything about the home. We feel this is a quality built home and definitely worth the money.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Site unseen

  • Robert H.
  • Verified Homebuyer
  • May 20, 2026
  • Longs, SC

Moving from out of state, we looked at Lennar homes., while visiting family in South Carolina. We went back home to Florida and received a call about a great deal. Our mistake was we didn’t realize going from one development to another also meant lower quality construction, amenities and finishes. The salesman stated the home price dropped, but to make up for it Lennar gave us unfinished garage, no garage door opener, and lower grade materials then what they had in the other areas and was shown on the app they asked us to download. Various items on the app were incorrect and not available ...

Lennar responded:
Thank you Robert, for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We appreciate your comments and the opportunity to learn from homeowner feedback.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Our new home

  • David M.
  • Verified Homebuyer
  • May 20, 2026
  • Lehigh Acres, FL

Bang for the buck it’s a great deal!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

The details matter

  • Jeffrey K.
  • Verified Homebuyer
  • May 19, 2026
  • Rosemount, MN

Overall, the experience has been very smooth. One recommendation for future homeowners is to ensure that your closing cost payment is submitted for the exact amount. Overpayments can take up to three weeks to be refunded—especially if your bank is not compatible with their app-based system—which may delay receiving your keys. I would also like to recognize Joe, the construction manager, for his outstanding work. He has been consistently approachable, attentive, and proactive. He regularly checks in to ensure everything is going well and provides helpful guidance to improve the overall ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

We love our home!

  • Valerie H.
  • Verified Homebuyer
  • May 19, 2026
  • Surprise, AZ

We’ve been here for over a month now and have yet to find any issues. We love our home and enjoyed the buying experience. I highly recommend this development and our experience with lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience- just minor issues with new construction

  • Andrea T.
  • Verified Homebuyer
  • May 19, 2026
  • Laurel, MD

Marc and Joe are the best. They help me get my home in order. Jeff help me with my financing which was awesome!! The home is beautiful but it needs another coat of paint.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Never again

  • Angela T.
  • Verified Homebuyer
  • May 19, 2026
  • Magnolia, TX

Home buying experience from beginning to end was horrible.

Lennar responded:
Good afternoon Angela. Thank you for sharing your feedback. We are sorry to hear that your homebuying experience did not meet your expectations. We appreciate the opportunity to learn from homeowner feedback and sincerely hope you are now enjoying your home.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

It was an stressful experience

  • De Marco W.
  • Verified Homebuyer
  • May 19, 2026
  • Perris, CA

My name is DeMarco Washington. I was kept being pushed and rushed to complete documents towards the middle and end of the home buying process. There was a handful of resends on Lennar's end as well with most of those documents. Also, I was promised and confirmed that I would get a fridge, washer and dryer on move in day and that wasn't there. I didn't have these items until a week and a half AFTER I moved in. I had food spoiled and laundry built up dirty.

Lennar responded:
Good morning De. Thank you for taking the time to share your experience. We are sorry to hear that your expectations were not met and that trust was impacted. We hope to provide a better homeowner experience moving forward.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 3

Buying our home was a nightmare when it came to the sales office.

  • Mark P.
  • Verified Homebuyer
  • May 19, 2026
  • Conroe, TX

Sales office could not get the paperwork right and communicate on the closing of our house from the start to the finish. Was a horrible experience. Corporate office refused to address our concerns when they were contacted directly. You think that they would be a whole lot easier and attentive to detail especially when you are paying cash for your new home. Would make me think twice if I was buying a home again. I will definitely not be referring them to any perspective byer anytime soon! Shame on you!

Lennar responded:
Thank you for sharing your feedback. We are sorry to hear that your homebuying experience did not meet your expectations and that trust in the process was impacted. If you would like to provide additional details, please contact CorporateCustomerCare@Lennar.com.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Awesome

  • Jose Bronze F.
  • Verified Homebuyer
  • May 19, 2026
  • Madera, CA

Great response and the service always delivers

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

EW

  • Ernesto C.
  • Verified Homebuyer
  • May 18, 2026
  • Bakersfield, CA

I Am gladly I picked you as my home builder , this was quite an experience since all signing documents were done online. I still think your customers need some more info on every step of the way of the process, there is a lot I didn’t know and I encounter surprises every step of the way which I didn’t like it at all. I think there is more that can be done make things easier and smoother process.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Great!

  • Holly J.
  • Verified Homebuyer
  • May 16, 2026
  • New Port Richey, FL

We had an awesome from the first day we looked at the model until the day we moved in. GREAT!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

already built, no experience with them

  • Carole Janice H.
  • Verified Homebuyer
  • May 16, 2026
  • Lancaster, SC

Make sure you look the house over.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Advice for older buyers

  • William C.
  • Verified Homebuyer
  • May 16, 2026
  • Punta Gorda, FL

Make sure you fully understand the online process for your documents. It can be difficult if you are not computer literate. When Lennar says do not rely on verbal info that is an understatement. Verify everything you are told. Make sure you clarify everything on your walkthrough. Some Lennar people have been very helpful and others have not. On the positive side everyone has been friendly. We really like the Webbs Reserve development and our condo is great! There are a few minor suggestions I have for Lennar. Better lighting in the bathrooms and a couple of towel holders. Offer a reasonably ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Beautiful and peaceful surroundings

  • Kahla Sue C.
  • Verified Homebuyer
  • May 15, 2026
  • Lancaster, SC

Lennar staff are professional, caring and a pleasure to work with, however, the amount of paperwork and signatures are a lot. The buying experience is overwhelming for my age.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Amazing experience

  • Barry T.
  • Verified Homebuyer
  • May 14, 2026
  • Port Charlotte, FL

It was great to work with Brian. The process was very smooth. Everyone with Lennar title were very helpful during the closing. Highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great from start to finish

  • Anonymous
  • Verified Homebuyer
  • May 14, 2026
  • Saint Hedwig, TX

Great experience ever thing was smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Sales Reps and Construction managers lie

  • Anonymous
  • Verified Homebuyer
  • May 14, 2026
  • San Antonio, TX

I would not trust anything they say. They promise things in a home and then when it is built those promises were “oopsies” or “I stuck my foot in my mouth”. If you purchase a Lennar home I highly recommend getting a third party inspection. There are gas leaks in a lot of homes in the neighborhood and Lennar refuses to take accountability. My oven still wreaks of gas after a while of being here and having multiple people come and “fix” the problem. Customer service is non existent. Area managers and sales will refuse to speak with you once you bring up an issue. My mistake was signing for ...

Lennar responded:
We appreciate hearing from our homeowners and value your feedback. Your comments help us identify opportunities to improve our processes and homeowner experience in the future. If you would like to share more details, please email CorporateCustomerCare@Lennar.com.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Homebuying Exprience

  • Anonymous
  • Verified Homebuyer
  • May 14, 2026
  • Orlando, FL

A very frustrating experience as many communication issues and disorganization were present from the beginning until closing. especially for a first-time home buyer.

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

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