
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18743 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
many items not completed
- Anonymous
- Verified HomeBuyer
- May 18, 2023
- Loveland, CO
Having problems with incomplete exterior painting. The interior painting was okay except for massive over spray onto the appliances from painting the cabinets. The sink was chipped and was to be replaced or fixed-that was never done. The sprinkler system is confusing and hard to check if it is working. Hoping that there will not be a lot of problems with the a/c since it has been to cold to use it. The garage door seals were improperly installed and were never fixed. The screen was to be replaced due to concrete being smeared on it and that was never done. Exterior grading was not done. ...
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Lennar Needs to Upgrade Ethics and Internal Processes
- Mark S.
- Verified HomeBuyer
- April 22, 2023
- Las Vegas, NV
Lennar salesperson was easy to work with and offered an easy in house mortgage offering with no closing costs. However, the mortgage application process was clunky and exposed a lot of internal communication problems. We had to approve everything twice because a second application was started because we were locked out of their site. Instead of canceling one they required us to approve all documents twice. Upgraded appliances were included in our agreement. However, Lennar reneged on this and refused to honor the contract. This turned what should have been a positive experience into a ...
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Cosmetically done poorly
- Melissa Pricilla P.
- Verified HomeBuyer
- April 18, 2023
- Garner, NC
While I enjoy my home, cosmetically, there was a poor job done on many things to cut corners.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Poor conduct by representing person
- Bart L.
- Verified HomeBuyer
- April 18, 2023
- Saint Cloud, FL
A lot of things left undone or inoperable. Many things overlooked or ignored. Your people cannot be this blind. One gal stopped by here and wouldn’t listen to anything I said. She should be fired for her conduct. Some to most of your people are third rate at best. The backyard is even incomplete with relation to the entire property. You’ll be surprised when you get the list I send to have fixed or finished. It’s not a short list
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
Owner
- Jared F.
- Verified HomeBuyer
- April 11, 2023
- Lakeland, FL
The house are rushed to be done
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Mr D
- Darren Edward G.
- Verified HomeBuyer
- March 21, 2023
- Davenport, FL
I live in Utah and purchased a Lennar home in champions gate Davenport FL to Airbnb. After I closed, my agent Jag gave me the number to a guy named Aaron with Lennar who he said would take care of helping me with warranty issues. I traveled to the house to furnish and decorate and while there I called. I texted. I called again and again. Left message after message for weeks with zero response. I know Aaron was receiving my texts because it said “read” after I sent texts. He also butt dialed me but didn’t answer when I called back. In the meantime I noticed a man coming and going from the ...
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
Chewing gum and tape
- Kathryn D.
- Verified HomeBuyer
- March 21, 2023
- Bulverde, TX
New build seems to be put together by chewing gum and tape. The quality of the home is poor. During our first 10 days, our garage door snapped off, our window blind broke and the floors started peeling up. These are just a few issues we faced, however the local team-in particular Brett, has been very responsive to our issues. He has been fantastic and has great communication skills. Lennar needs to value the quality not quantity in their work. They need to stop using labor that does not have the passion toward their craft.
Total Score 3
Quality 1
Trustworthiness 2
Value 1
Responsiveness 4
The greatest person you have is Daniel C, he deserves 15 stars
- Barbara R.
- Verified HomeBuyer
- March 07, 2023
- Ocean Isle Beach, NC
Get an independent home inspection done, it will be worth every penny.
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
Quality not a priority, slow to respond and quick to explain away
- Michael W.
- Verified HomeBuyer
- February 28, 2023
- Punta Gorda, FL
We're so happy to have a new property, but the experience was not as expected. With no options offered to upgrade anything, everything is really "builder grade" finishings. Communication during the pre/closing time was not acceptable, nor was the early efforts to address the many punch list (pre-closing findings) and post closing warranty items. If we're in the market for another property, while we may consider another Lennar property, we'd strongly consider a different builder. With Lennar, you have to be focused and unrelenting in what needs to be addressed.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Low quality materials and craftsmanship
- Anonymous
- Verified HomeBuyer
- February 14, 2023
- Wake Forest, NC
Problems every square inch of the house and yard.
Total Score 3
Quality 2
Trustworthiness 1
Value 2
Responsiveness 3
not at all what we expected
- Wayne H.
- Verified HomeBuyer
- February 02, 2023
- Brownsburg, IN
Workmanship was poor at best. House closed on December 15th Did not really take possession until January 18th
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Jhaj
- Davinder J.
- Verified HomeBuyer
- January 31, 2023
- Fontana, CA
They promised some thing and they didn’t deliver. work inside of the house is not that great. Quality of the product is not great.
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Lennar Home Builders and their sale staff
- Kristine C.
- Verified HomeBuyer
- January 24, 2023
- Port Charlotte, FL
Very disappointed with Lennar and their ability to call back or even acknowledge emails/phone calls/texts. Also with whom they use for the HOA at this time. The construction manager however was very pleasant and forthcoming.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
On site representative nice
- Ronesha M.
- Verified HomeBuyer
- January 22, 2023
- Boiling Springs, SC
I have found more than enough issues with the build of this home. Today I needed to get something from behind my drive that fell. What do I know it's a hole in the wall begins the active. Cabinets busted up and stove wobbly on a piece of cardboard! Not only that but I cannot get the stove back in its place because it is so crooked. Whatever took place to squeeze it in place that busted the cabinets is something. I can't do. Now I'm stuck here with a stove in the middle of my walk area in kitchen. My light switches were put in upside down. The shower door was put in incorrectly resulting in a ...
Total Score 3
Quality 1
Trustworthiness 2
Value 1
Responsiveness 4
Follow through lacking.
- Tanya S.
- Verified HomeBuyer
- January 17, 2023
- Summerville, SC
The loan officers and sales representatives were very helpful. The second construction manager, Chris, DID NOT follow through on the items he promised would be fixed and they still are not fixed. This puts unnecessary stress on the buyer.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Zero trustworthiness
- Arjun K.
- Verified HomeBuyer
- January 14, 2023
- Fort Worth, TX
Make sure you work with right person and don’t ever take the verbal consent about no loan origination charge when you take loan from lennar. They had said there will be no origination charge on loan but took my 3000$. I mentioned them more than 10 times before the closing of the house and they said they will take care of it. House has been closed and they said they will work on it and now they are ignoring all means of communication. Ridiculous. This will be the first and last time home buying with Lennar.
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Issue started from Day 1 after closing
- Preetha M.
- Verified HomeBuyer
- January 04, 2023
- Carmel, IN
Issue started from Day 1 after closing and response from Leenar is unimaginable, till date its not yet closed. Very bad build quality, lot of issue construction with electrical material quality
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
AJ
- Aniljit T.
- Verified HomeBuyer
- December 27, 2022
- Fortville, IN
Lots of touchup are pending,,, floor , drywall, door polish…
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
I would have go with other builder
- Yaremi D.
- Verified HomeBuyer
- December 22, 2022
- Zephyrhills, FL
Home buying experience was ok. Our Mortgage Loan officer was Amazing and our job site Superintendent is amazing. However, the quality of this homes is cheap and with no taste at all. Materials are cheap, kitchen Granite is ugly, Master Shower is cheap and you don't get to choose any other details or make any changes to your own home. Appliances are cheap too. So you are paying $401K for $100K value home. Very sad!
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 3
I wouldn’t buy another Lennar home.
- Anonymous
- Verified HomeBuyer
- December 06, 2022
- Princeton, TX
Since we closed we had major plumbing issues and our dishwasher broke the other day. We have lived here for 1 month. I don’t t trust Lennar workmanship at all after hearing neighbors issues and online reviews on Lennar homes. I have anxiety living in a Lennar home due to poor warranty time frames and craftsmanship on the home. The price was ok I don’t think this home was worth $265,000 but we had to move so we took it. I do love the elementary school and amenities. It’s a beautiful neighborhood I’m just very confused on how small the streets are. It’s made for one vehicle at a time if ...
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 3
Lazyness on craftmenship around whole house
- Dalton F.
- Verified HomeBuyer
- November 29, 2022
- San Antonio, TX
If you want Lennar to go the extra mile just know they won’t. They will find the easy cheap way to put a house up. They used scraps for siding. Wall outlets are not symmetrical/ set properly light switches will be placed on random wall behind doors “that’s just how the electrical was ran”. Plaster/ paint looks rough all around the house. During walking through with construction manager we were instructed to place blue tape on issues that needed to be fixed. and during final walk we had to point out random spots that weren’t fixed. The spots we retapped and still moved in to multiple ...
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Bad information
- Wendell S.
- Verified HomeBuyer
- November 22, 2022
- Brush Prairie, WA
Not happy with the the customer service, 600K +, and the agent did not receive us on closing day , just left a text and location of our keys, our address does not show up on any maps …etc just a headache
Total Score 3
Quality 3
Trustworthiness 3
Value 1
Responsiveness 1
Sales were great, building and finishing not so much
- Joseph R.
- Verified HomeBuyer
- November 22, 2022
- Rogers, MN
The sales representatives were amazing and were able to answer most if not all questions we had. They really are a good resource to have. Construction on the other hand needs a huge lift in the attention to detail and pride in their work. Although not the construction mangers fault, and he helped out as much as he could, it was evident that the laborers were just there to go through the motion and could care less about the quality in their work because it wouldn't be their problem once they left, to list a few things: 1. We found garbage in our home, and we just closed on it 2. ...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Ok
- Danielle G.
- Verified HomeBuyer
- November 22, 2022
- Riverview, FL
Overall quality especially painting/caulking was poor. Everything was done in a rush. Did not have a good experience with our loan officer either. Learn to focus on your clients and not just mass producing homes for the most profit. Everyone on our street got a welcome home sign and balloons and we got nothing. Highly disappointed.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Home Buyer
- TORONE S.
- Verified HomeBuyer
- October 25, 2022
- Riverview, FL
I expected better quality from Lennar. Totally surprised at the finish product. Enough said!
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
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