Lennar Reviews

Overall it has been very chaotic. The account reps are responsive however the hand off to the companies to complete the work has been extremely frustrating. The paint which we paid an additional $3000 has been the major issue. Several rooms were improperly painted. First coat went to ceiling. The second coat only up to 6 inches from ceiling leaving a two tone wall. This was noted back in September when closed and it still is not corrected in three bedrooms. Multiple requests made still not resolved Painters on two occasion came with a cup of paint thinking that they could just do top areas. Finally we have scheduled in early March to repaint each room. ... More

Home building process not done in correct order causing more work appearance problems. Paint on driveway and patio pavers, paint drips on floors and walls, texture sprayed on our kitchen cabinets, no power to one of our bedrooms.

House not competed on time. Cabinets scratched and never replaced. Closing process terrible

Disappointed in the quality of of finishes for the amount of money charged for home.

Selling my home was very stressful. This was an out of state move for me but the Lennar team reassured me and kept me informed every step of the way. Transparency is key, and Lennar helped me make the decisions which best fit my specific situation with no pressure!

Overall happy with my experience, Toney has been very helpful in ensuring that move-in was seamless. He did the 30-day walk-through and is scheduling for painters to come and paint over scrapped paint. He also helps to answer with general questions.

The entire team from sale to mortgage application was very helpful. However, escrow was less than enthusiastic to answer questions in general. Unlike some of my neighbors, no major issues with quality of workmanship and materials. Still don't know whether the garage door and color are built to original specifications; wait time for the subcontractors to respond and to do minor repairs have been too long and is too earlier to tell the lease of the solar system is a good deal.

I have lived in this townhome for almost 7 months. My garage floor has spider cracks from wall to wall. As many many of the new homes here do. My counter slab was cracked in half, needed to be replaced. I am sitting in my office now, with a space heater blowing on high to keep this tiny room from frost. There is no insulation. My carpet is freezing cold because the cement under it is so cold. The caulk is all cracked every where you look. My kitchen cabinets are so uneven the bottoms of the doors will not close completely. I have had the hardwood, the doors, the caulk, the counter, the garage floor all worked on, replaced, or told to pay for it myself because the warranty doesn't cover things like an entire garage being cracked like an egg. Worst builder I have seen to date. I know my association has many active ongoing legal issues with them. I would never advise any one to build with Lennar ever. ... More

Our Customer Care representative is combative and her immediate response whenever we need to put a ticket in is “no”. She always gives push back for everything. To the point where we have to send her VIDEOS of things that aren’t working. Her latest rebuttal was that she could only send an electrician out to check why our master bedroom light switches weren’t working IF we uninstalled the fan. I am not paying an electrician to uninstall and then reinstall a fan for Lennar yo do their JOB. Yomaris, the customer care rep is less than helpful. I never want to buy Lennar again after these many post closing experiences. Things other builders would take care of in a heartbeat is somehow so complicated with Lennar. ... More

Not willing to accept buyer's request on multiple request/issues. Love the house, but I felt disappointed when I told him what the problem and he made it seem that we could fix it ourselves, there are few minor problems in and outside of the house, but he said just write all problems and it'll be fix before the warranty expires.The exterior paint needs to be paint in the summer. We Love the house, but have issues with your worker. We were informed before start of construction that fencing is included on backside and both sides of house; it did not happen . The wires outside the house was cut short to reach KPUD' panel box. The cut wires is right length for Xfinity's panel. Unfortunately Xfinity is not included on the choices. There is crack about two feet long on our driveway/front walkway(concrete/cement). ... More

This was the most outstanding real estate transaction I have ever experienced. We received exceptional customer care provided by Marc and Nolan, in sales and finance they both went above and beyond our expectations. The final walk through briefing by Jorge was very detailed and he followed up on every little detail. This fabulous team got us in our new home on time during the busiest holiday season. We are just delighted to have our new Lennar Town house, could not be happier. Thank you so much

Very good and efficient people at Lennar

Alex, Garrick and Jose are amazing. Always helpful. Very very disappointed with sales especially the agent though!

From the sales staff to the team overseeing the construction of the homes to the follow-up on punchlist items, my expectations have been met. We love our new home and neighborhood.

Craftsmanship is below par and have a lot flaws. Mentioned it to dirt walk through and took a long time to fix it. Took off many times and was stood up by concrete 4 times without a notice and I have to follow up a lot of times. Until now it’s not fixed. Been lied during building process and overlooked it . Been lied again and might follow up with Lennar corporate to get it resolve. Upset with the company and couple employees. Jerry and Brandon are the one been helpful

So much disappointed with overall experience.

The Construction Team was exceptional. They provided frequent updates and pictures. During celebration walkthrough issues were identified but resolved in a timely manner. Both Sam and Flavio were great and responsive during the construction process. Wanda was a God send- Literally :-) and a pleasure to work with. There were some issues with the financing team during the process. We loss Shelby as our representative and received someone that had not reviewed the files so the process got a little cloudy, Diane saved the day for the finance team. We have identified some issues during the 30-day warranty period, but Rob is on top of the issues, and I expect to see the issues resolved soon. ... More

House was not finished when we closed My contact person didn't even bother to contact me. He was on vacation. They did come back after we moved it but there are still many thing that could have been a lot better like all of the digs and dents in the moding and trim and window sills. I also am trying to figure out the whole smarh home thing and get the house balance for tempeuater. It is taking over a week for customer care to call back and they call the wrong number. I don't even know how to get help now.

From what I keep hearing, Lennar home is supposed to be the highest quality home builder. But that’s the biggest lie ever! From the sales team that got my insurance company info wrong. The house having issues during walk through that was noted but was not fixed! I was told that it would be fixed but never was. The house was dirty and paint splashes everywhere when they handed the keys. Was addressed but never fixed! Missing corner base board and random wall hole patches. If I could have all the money back I would get a refund! KB Homes is better and would never recommend Lennar and will tell people that this is the worst home builder! Thanks for nothing! ... More

The overall experience was terrible I had to wait 19 months since I started my first payment and when we closed there was lost of items incomplete, not a good way to do business, we work hard to earn our dollars and we were treated poorly, craftsmanship bad, not a quality control system, lots of imperfections across the all house.

Customer service was great ,the main building manager has lots of knowledge.

Good experience with Lennar and all involved.

Lennar is a shady company that builds cheap houses and doesn't stand behind it's work. I have had so many issues with this home. Which have still not all been addressed. Lennar Lending is a joke and almost caused me to be homeless after they were going against Home Lending laws. Horrible experience. Wouldn't recommend to my worst enemy.

Had issues with the building team and the loan team that made the home buying process a living hell. There was not one sole person of contact on the building team that was responsible for communicating with me and getting issues pointed out at walkthroughs resolved. No one wants to do their job, no one is on quality control for the subcontractors, it’s been an absolute headache that has sucked all the joy out of being an owner of a brand new Lennar home, and I am moved in and still dealing with issues and can’t get an answer back on things. Several Lennar employees have told me “that’s not my job” when asked normal and reasonable things of them, and that sums it up perfectly. ... More

Long story short, 47 days after closing on my property I am not able to move-in due to several deficiencies that violate building codes, industry standards, manufacturer’s requirements, and/or required building performance standards as identified by a structural engineer. A week ago, the county issued a correction order. Lennar Homes knew of several deficient areas prior to settlement and still forced me to close or lose my deposit and closing costs ($80K). Given the situation, I had no choice but to purchase the property. I am now working with the Customer Care Department to make all corrections. I am not pleased and this process has been a total and complete nightmare. All of this could have been avoided if the property was built correctly. ... More