Lennar Reviews

Make sure you are complete informed on every detail of your home and make sure it is in writing in your contract!

Lennar service and all is great. In my opinion the upgrades should be different. Why no money back when not using tiles or carpet. Why not more freedom for upgrades for kitchen. Material use is cheap. Why not full flooring and then place kitchen island. Etc etc. should be a possibility to get discounted on kitchen and pick own kitchen and store. All is made simple for builder. But maybe I am spoiled with how things get done in the Netherlands.

Poor quality craftsmanship on a lot of the interior features. The wood floor is a cheap quality and scratches or dents with no effort. Some of the cabinetry was poorly attached to begin with. We had a flood in our kitchen a month after moving in, because the dishwasher was improperly installed and now we need repairs to floor and cabinets. While we were well taken care of during the buying process by the sales team - we have been disenchanted with some of the response from Lennar's warranty and repair team. Thank God for a full year of warranty, because there's already a bunch of things that need to be repaired or replaced - none of which is by our error or cause. For a house that cost so much, it's mediocrity at best. ... More

Truthfully not happy with the workmanship on our new home. So many little things wrong that should have been fixed before we even did our final walkthrough. Doors with dents in them, the paint job was awful, it looks like a third grader built parts of the house. Shotty workmanship, Lennar will hire anyone to do the work. When you buy a brand new home you expect things to be NEW not already destroyed because workers are careless.

Houses are built with cheap materials

I was met with rudeness and condemnation. Poor customer relationship and poor follow through. I love my home. But was made to duplicate information and complete tasks multiple times. My experience was terrible each step of the way. But my home is beautiful 4 bedroom 3 bathroom, the only reason I suffered through the process.

The only positive comment I can make is on the speed of my closing. I have never closed on a home in under 30 days but, now that I’m in my home, I realize that the closing is fast because you’re being swindled. My advice to anyone looking to purchase from Lennar would be to make sure that you utilize an experienced realtor, do not rush to buy, have your home inspected and re-inspected if necessary. Do not sign anything until you are completely satisfied. I cannot believe I fell for the “warranty” trick when I was already being treated as an idiot that has never purchased a home before during the buying process. Now, I have warranty requests open and ignored because Lennar sees you as someone that has never owned anything and doesn’t know how to own a home. No, it’s not spoken but, it’s expressed through side comments and doing things around your home as if you wouldn’t know that someone changed something at your house to prove that you didn’t know what you were doing to close the warranty request. Keep in mind that Lennar is only concerned with the sale. Again, I don’t have anything positive to say about Lennar and acknowledge that I have made a mistake that I will have to work with for now. I can’t and don’t recommend purchasing a home from this builder/company. ... More

I purchased this house a month ago and it’s leaking water from roof to the ceiling and into the floor, I submitted emergency repairs, 5 days later, no one showed up, no repairs done (I submitted multiple times requests online), I thought buyers needed to know that when they are buying a home.

Key advice hire independent inspectors, documenting everything in writing especially for pre drywall. Finish work is sloppy and they hide imperfections . Careless construction lie about everything and the representative well the one I dealt with is lazy didn’t walk with us through model home so we could know what comes with house and don’t. For example towel rack and no light in the rooms something I thought was basic for a home or apartment. My overall experience I will not and warn others that consider buying with Lennar they have a lot to desire and communication is the worst. My 24 yr old home was better built and had less issues than what we experiencing. Had we known before selling my home i would’ve stayed where I was. ... More

Very cheap construction!!! Lied about getting approval for changes via ARC committee, Maira is worthless!!!! Closing seemed like there was no human contact, most things done on line. I would not buy or recommend a purchase with Lennar, again!!!!

The person who submitted the contract did not tell me about when loan consanguineous needed to be met. The preferred lender never called, only emailed and missed appointment times and never told me about special offers expiring. It was difficult to close home when I needed it. Craftsmanship was just ok. Never received final walk through since I came from out of state. Would have helped a lot

Provision for the door bell/switch is missing in my home and I did not notice that at the final walkthrough. I never expect a new home without door bell provision. Then I created a case last month with warranty . They scheduled the electrician but due to my work conflict I couldn't fix at the scheduled date , and they marked the case as completed on Feb07. I contacted the warranty people and they said I can create a new case later. Then I created a new case yesterday and today I received a message from warranty representative Terry replied "per the electrician. you do not get door bells in your community. The supervisor stated that you were already aware" How come I know that Lennar build a house without door bell provision. It was scheduled and marked as completed in my warranty last month. It is really frustrating and I am worried about any future warranty issues because of inconsistency. ... More

The people in the office are congenial when talking to them, though hard to get a hold of when calling or texting. I had my 30 day walk through and haven't heard anything back in three weeks when it will be fixed.. Other than that it has been good.

The process went well until the week we were doing walk through. From that point on, things were not done in a timely manner as promised, we had to move our walk through twice due to no communication about things not being completed. Issues on our 3rd party inspection that we were told would be fixed, were not. We found out after we moved into the property. As we have been in the house we have found issues such as caulking not complete, damaged floor boards, shower head cover not attached, unfinished edges on most finishes in home, and a missing vent cover that caused us to have a leak during a rain storm. most reps have been helpful with warranty requests, but some did not follow up on the time for repair and/or sent a worker who could not communicate with us so we had no idea how to tell them what needed to be done. The process definitely needs some TLC and reworking to increase buyer satisfaction with the process. ... More

It's a nice house for the price and large back yard which we love. The buying was pretty easy for the most part. But it was difficult at times to get answers to some our questions if at all. And the warranty has issues as our yard was damaged in a rain storm due to poor quality work. So the whole warranty thing is quite questionable. But we do like the house itself overall.

All the builders and staff were very polite and helpful until after closing. There's not much follow-up regarding taking care of the house and yard. We did get a copy of the Architectual Guidelines, but it would be nice if there was a group meeting of new owners to follow up with questions.

The house is good, somethings were noticed after we moved in, the weather stripping on the doors will need replaced and there is white paint on the carpet in the corners of the rooms. Chad our sales man was kind of rude during the home buying process. We are looking at other builders in the area to compare, every other builder had add-ons to their house like blinds, garage door opener, washer and dryer or smart home devices that came with your home when you purchased it. With Chad, we enjoyed the house but we’re curious about getting blinds or garage door opener added he insisted he could not add blinds, but verbally said he could get a garage door opener. Once we had signed and got to the celebration walk-through, we realized there was no garage door opener. Chad insisted that the house did not come with a garage door opener and he did not ever agree to that. We were upset but still wanted to go with the house. My two brothers have since bought Lennar home from Chad after being referred by me. After his home purchases, we had reached out to Chad to see if we could get blinds or a garage door opener as a referral incentive. We had other friends looking at buying houses as well. He had asked us to stop asking him, we will not get them and that we were harassing him. After talking to other people in our neighborhood, their houses did come with blinds and garage door openers so we are extremely frustrated with this at this point. The house overall seems to be good. It is just extremely builder grade which we knew coming in, but would’ve liked a couple amenities added. It was extremely frustrating as well to learn that the neighborhood is wired with Internet, however is not free. We found this out after we had moved into our home that we had to pay for our Internet when it was worded to us that it was free, which was a buying incentive for the house. ... More

In my house is water damage and is almost 1 1/2 months is gone, but he’s still not finished the job and it’s too much mold in my house and kids will live with me. Does not a safe if anything happened with my family I saw them in court

my advice is look at every part of the finished product very closely.

Quality is terrible. Sloppy work. Great staff. Amazing realtors. Terrible builders and contractors

Responses and actions associated with our requests for repairs and fixes to the property were typically slow, Some repairs had to be completed multiple times before they were done to our satisfaction (tile floors). Some contractors had poor workmanship and were very messy. Several repairs should have been caught by the builder and not by our inspector and me and finished before we moved in.

I took control of the house by the end of Dec and till date the mailbox is not setup. I have reached out multiple times but none of them seem to have a concrete update. I left a voicemail as well but no one returned my call to provide me an update. Besides, this I have reached out to fix other cosmetic things at home but experience has not been great. Overall, I have to follow-up multiple times to get things done.

The process of purchasing was great. Everything was highly efficient and seamless. The craftsmanship leaves much to be desired. We’ve had them come up to repair the floors once and continue to have issues. The entire first floor will need to have the floors repaired. They are not level, lots of dips and squeaks. The refrigerator is tipping forward due to the floor not being level. The countertop is separating from the wall due to the floor not being level. We have to move the furniture when they come in to do the repairs so I have not been able to actually get settled in the house, despite here nearly 2 months. ... More

Was not told that there were no lights in bedrooms, no towel bars, and no toilet paper holders in bathrooms. I was shocked.

The homes in our development are pure junk. The developer used the cheapest materials possible everywhere. Many neighbors already had issues with pipes, smoke detectors, heater, roofs, cracked foundations etc. I just found out we have a heat pump instead of a gas heater. We have paint spots everywhere. Our floor has a piece home out in the 2nd day. They incorrectly marked our property lines by more than 3 feet along the entire back and didn’t put grass there. Our front property marker is actually under the sidewalk.