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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21161 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21161 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Poor Quality

  • Anonymous
  • Verified HomeBuyer
  • February 16, 2022
  • Hoschton, GA

Problems didn't take long to occur; there were cracks on walls, which was the slightest issue of them all. They didn't build the plumbing correctly, causing the water from the bathroom to overfill, have builders come back and dig up the waterline outside. The dishwasher leaked multiple times, which was an appliance issue. The kitchen cabinet had a huge crack on the side and was fixed, but after fixed, the drawer wouldn't close properly. The doorbell chime was burnt out within six months. The lightbulb in the bathroom dropped as well. The overall quality of this house was not worth the price, ...

Lennar responded:
Hi, thank you for this detailed review. We would like to apologize for the issues you have encountered with your new home and the frustration this must have caused in getting them corrected. Please let us know if there are any items in which we could provide additional assistance. Our team can be contacted directly at corporatecustomercare@lennar.com, thank you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 5

not up to our expectations given we've purchased 2 Lennar homes in the past

  • James L.
  • Verified HomeBuyer
  • February 16, 2022
  • Elizabeth, CO

Shoddy workmanship, they shouldn't use the phrase "Everything's included" anymore - it isn't. No cabinet pulls anywhere in the home. Blinds in privacy rooms only (we had both in our previous homes - blinds throughout, cabinet pulls, nicer appliances, a clean ready to move in home, engineered wood floors, and quartz countertops in the bathrooms - not laminate). House was NOT ready for move in, construction dust everywhere, paint drips all over the floor and carpeted rooms (aren't you supposed to paint before you put the carpet in?), the decorative brick outside the house was falling off in ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Overall happy with the house.

  • Sarah D.
  • Verified HomeBuyer
  • February 16, 2022
  • Land O' Lakes, FL

Overall happy with the house. Not happy with the process or our customer care agent.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - Rick was phenomenal at every step of this process!

  • David C.
  • Verified HomeBuyer
  • February 16, 2022
  • Lino Lakes, MN

Rick was phenomenal at every step of this process!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Dishwasher that won’t wash dishes, microwave already bad, handles

  • Michael F.
  • Verified HomeBuyer
  • February 16, 2022
  • New Palestine, IN

Dishwasher that won’t wash dishes, microwave already bad, handles come off refrigerator. On and on and on. Wow.

Lennar responded:
Hi Michael, thank you for this review. We are sorry to hear about the issues you have encountered with the appliances in your new home. If there is ever anything we can do to help, please send us a message at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar - I purchased 3 lennar homes inn the past, I am noticing the bad

  • Francisco P.
  • Verified HomeBuyer
  • February 16, 2022
  • Lancaster, SC

I purchased 3 lennar homes inn the past, I am noticing the bad quality of the current one, 2nd floor squeaking, poor quality on the wall and doors painting, and obviously over priced due to the lack of inventory

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Communication

  • Juan A.
  • Verified HomeBuyer
  • February 15, 2022
  • Westfield, IN

The communication between everyone was great. The communication between the builders and the agent on a weekly video was great and helpful. Closing day was easier then expected and the whole Lennar team was just great!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - There is only a one year warranty and after initial inspection

  • Jeffrey S.
  • Verified HomeBuyer
  • February 15, 2022
  • Mount Holly, NC

There is only a one year warranty and after initial inspection blemishes and other issues are not covered. Found things after the inspection but was told they would not be covered.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Decency and Pride in one's work should be a standard

  • Jerome E.
  • Verified HomeBuyer
  • February 15, 2022
  • Rosharon, TX

The Lennar experience started very well. Alex as a salesman with Lennar as a lender seemed to be a match made in heaven. Alex continued as a helpful advocate, however, the lending process became a stressful and confusing process for no good reason. We remained loan worthy throughout the entire process and turned other lenders down, probably in error. The interior and exterior finish work was mediocre at best. The warranty staff came across a genuine until real work orders were submitted. I will not recommend Lennar as a builder or finance option to anyone. The sad fact is, there are ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - The communities Lennar is building are beautiful, just don't

  • Anonymous
  • Verified HomeBuyer
  • February 15, 2022
  • Tampa, FL

The communities Lennar is building are beautiful, just don't expect top of the line materials such as paint, appliances and craftsmanship in EVERY community.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - My fiancé and I wanted to find the perfect community for our

  • Evan J.
  • Verified HomeBuyer
  • February 15, 2022
  • Myrtle Beach, SC

My fiancé and I wanted to find the perfect community for our five daughters to grow up in. The woman that referred us online to this community was extremely kind and helpful. She was very professional. We then had an amazing experience with the gentleman in charge of showing us home selections. We chose a beautiful five bedroom home and we are extremely happy. There were a few small issues however those issues were resolved immediately with no hesitation. Thank you very much Lennar employees for making this a great experience for my family.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Lennar - Great buying experience all around!

  • Peter L.
  • Verified HomeBuyer
  • February 15, 2022
  • Santa Clarita, CA

Great buying experience all around! Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great experience

  • Amber C.
  • Verified HomeBuyer
  • February 15, 2022
  • Shafter, CA

Everything was just easy, went and looked at homes. Found the one we wanted and got the ball rolling, everything went so smooth. Once we moved into the house, any issues we had got resolved in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A nightmare experience

  • The H.
  • Verified HomeBuyer
  • February 15, 2022
  • Orlando, FL

My experience with this purchase has been a nightmare. This company don't take responsibility from their negligence's. Big sewer water flood the day of the move and nobody want to claim responsibility.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Lennar - My wife and I had a wonderful experience with Lennar.

  • Andre R.
  • Verified HomeBuyer
  • February 15, 2022
  • Clovis, CA

My wife and I had a wonderful experience with Lennar. We highly recommend them to any potential customers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Options is satisfied compare other builders.

  • Nam K.
  • Verified HomeBuyer
  • February 15, 2022
  • Aurora, CO

Options is satisfied compare other builders.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Happy to be in my new home, but process was less than ideal

  • Anonymous
  • Verified HomeBuyer
  • February 15, 2022
  • Rosemount, MN

I appreciate there are challenges with material and labor shortages, so while we experienced these, I would not hold Lennar responsible for these. Also, the local people we worked with (sales manager, construction manager) were great! However, it was clear throughout the process that Lennar is a large corporation and the customer experience is not valued. During the selection process, many styles were unavailable, options were changed without notice, and for many selections, visuals were not available leaving us to make decisions based on descriptions. Additionally, it seems clear Lennar does ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Smart home, smarter designer.

  • Morteza V.
  • Verified HomeBuyer
  • February 15, 2022
  • Valencia, CA

Smart home, smarter designer. I like the way they think for all details using in these homes.

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 3

Added value upgrades

  • Andrew B.
  • Verified HomeBuyer
  • February 15, 2022
  • Aurora, CO

Lennar makes the home buying process smoother by including upgrades that other builders charge for.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Buying experience was great and easy, got update calls every

  • Anonymous
  • Verified HomeBuyer
  • February 15, 2022
  • Charleston, SC

Buying experience was great and easy, got update calls every other week from builder. Lennar severely lacks in skilled labor, many issues with craftsmanship, month and a half in to our new home and still a long list of items to address.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 1

Lennar - Great buying experience.

  • Jose L.
  • Verified HomeBuyer
  • February 15, 2022
  • Puyallup, WA

Great buying experience. The process was easy to understand. The house is immaculate. The only thing that I must say is that currently other houses are being built sorounding my house with noise and construction vehicles everywhere. I have to be patient and wait out the neighboring houses to finish to fully live the experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good and timely build, but no urgency on repairs

  • Patrick H.
  • Verified HomeBuyer
  • February 15, 2022
  • Charleston, SC

Love the house, but when I requested a pretty serious heating issue be addressed, there was no sense of urgency, to the point where the issue is still not resolved and it's been almost 2 months. Also noticed a crack in the tile the day we closed in December and the Crack has not been fixed. Had we not put tape over it, someone else besides me would've gotten cut .

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Realtor

  • Patrick B.
  • Verified HomeBuyer
  • February 15, 2022
  • Camas, WA

Alina was outstanding helping us pick out just the right home. She was available to help with issues after the sale.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Good plc.

  • Henry O.
  • Verified HomeBuyer
  • February 15, 2022
  • Crandall, TX

Good plc.. To buy a home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Sloppy work during final walk through.

  • Stacie C.
  • Verified HomeBuyer
  • February 15, 2022
  • New Caney, TX

Sloppy work during final walk through. Missed a lot that we flagged. Has taken 3 weeks and counting to fix issues reported to them.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

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