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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20557 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

20557 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Lennar - Purchasing a home for $660k I would expect the home to at least

  • Osvaldo M.
  • Verified HomeBuyer
  • March 04, 2020
  • Miami Lakes, FL

Purchasing a home for $660k I would expect the home to at least be ready and for the workmanship to be perfect. There was a lot of things that were done incorrectly and I had to get corrected after closing as well as things that look half finished with little effort done to it. Again not what I expected after spending so much money on a home and with the caliber name of Lennar.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Lennar - Buying process was not transparent

  • Juan L.
  • Verified HomeBuyer
  • March 04, 2020
  • Hialeah, FL

Buying process was not transparent

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Meh.

  • Devon N.
  • Verified HomeBuyer
  • March 04, 2020
  • Davie, FL

For the price, you’d be better off buying an old house and renovating it to your personal standards.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 5

Lennar - Nice brand new home but you'll notice quickly that the materials

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Lake Wylie, SC

Nice brand new home but you'll notice quickly that the materials used are not high quality!

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

New home feedback

  • John V.
  • Verified HomeBuyer
  • February 27, 2020
  • Canton, GA

We feel that Lennar homes are built quickly but often times speed gives up good quality.

Lennar responded:
Hi John, thank you for sharing this feedback about your new home. We would love to hear more about your experience. Please email us at corporatecustomercare@lennar.com with any outstanding items or concerns, so we can research and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Lennar

  • Anonymous
  • Verified HomeBuyer
  • February 27, 2020
  • Visalia, CA

The employees are very helpful and the customer service is great. The actual materials used to build the home are not the best...Cabinetry is very flimsy, lighting is minimal and poorly laid out as well as the wall switches.

Lennar responded:
Thank you for sharing your positive comments about our Lennar Associates. We are sorry to hear about the quality issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 1

Trustworthiness 4

Value 2

Responsiveness 5

NEW HOME

  • George S.
  • Verified HomeBuyer
  • February 26, 2020
  • Saint Augustine, FL

If they would just do what they eventually do, in a more timely manner, they would be a much better company. You must keep pushing them to get them to do the things they should do without repeatedly asking them.

Lennar responded:
Hi George, thank you for sharing your feedback with us. We appreciate your comments and will work to improve in this area. Please email us at corporatecustomercare@lennar.com with any outstanding items you have, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Poor Quality

  • Thomas P.
  • Verified HomeBuyer
  • February 26, 2020
  • Cary, NC

Poor quality control of subcontractors. However, when the home owner identifies problems, they are quickly repaired.

Lennar responded:
Hi Thomas, thank you for sharing your feedback about the quality of workmanship in your new home. We are happy to hear that issues have been addressed quickly and will continue to improve our processes and products. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 5

Need some work

  • Roy P.
  • Verified HomeBuyer
  • February 26, 2020
  • Conroe, TX

The finish work is not that great and when you in your work order and they come out to fix their mistakes they make it worse and so you just end up giving up. Most of them do not speak English so you can't communicate with them.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar was decent

  • Anonymous
  • Verified HomeBuyer
  • February 26, 2020
  • Estero, FL

Lennar was fairly decent to purchase a home with.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Quality vs Price

  • Christopher H.
  • Verified HomeBuyer
  • February 26, 2020
  • Longmont, CO

Overall I am pleased with my new home. We have had some issues that have been addressed extremely fast so no complaints there. My one issue I do have is the quality of the products used. For example; the paint, appliances, sink fixtures, construction materials in general are “cheaper than I expected. A lot of the “quality” was exposed after closing unfortunately.

Total Score 3


Quality 2

Trustworthiness 4

Value 2

Responsiveness 5

Minor Adjustments to "Spec" Home

  • Richard T.
  • Verified HomeBuyer
  • February 26, 2020
  • Durham, NC

Overall, very pleased with the total purchasing, building, and move-in support processes. We were a little disappointed in the inability to make "minor" changes to the building plan months prior to construction actually starting. Not real pleased with the way the property was final graded. The degree of slope and the drainage between the houses causes standing water/mud. Also, much of the foundation concrete slab is exposed with the slope starting immediately next to the house.

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Lennar Verrado East-Park Grove

  • Stuart F.
  • Verified HomeBuyer
  • February 26, 2020
  • Litchfield Park, AZ

Decent construction overall for the price. Instead of spending money on "smart home" items use dollars for better materials,better trim workers, 16" centers on studs instead of 24". Use a better company than Interior Logic for important work. I was shown a model home that mine was supposed to look like with separate master vanities,separate closets, but then when I moved in I had none of those. Worst trim carpenter work I have ever seen. Dirt and sand painted right over on base trim.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Should be better

  • Anonymous
  • Verified HomeBuyer
  • February 26, 2020
  • San Antonio, TX

Lennar is always quick to respond to an issue, how ever I have had to contact you for the some of the same issues ore than once because it isn't getting done properly the first time. I expected top notch done right the first time kind of work from Lennar.

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Lennar - The house is nice but trying to get any issues corrected is nearly

  • Peggy O.
  • Verified HomeBuyer
  • February 26, 2020
  • Bastrop, TX

The house is nice but trying to get any issues corrected is nearly impossible. Not sure I’d go with Lennar again.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Great on the front end but not so great on the back end

  • Wendy S.
  • Verified HomeBuyer
  • February 26, 2020
  • Austin, TX

We have known issues from the final walk through that have yet to be addressed. Reported issues after the sale are still sitting in a pending status 3 months later

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Home after 6 months

  • James H.
  • Verified HomeBuyer
  • February 26, 2020
  • Fort Myers, FL

Overall satisfaction of the home is good the overall satisfaction of the construction going in around the home is terrible. I understand the consequences of living in an area with construction but didn’t realize it would be like living in a war zone. They take little to no pride in keeping the work areas and surrounding lots clean.

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 2

Happy with home but?

  • Carlos V.
  • Verified HomeBuyer
  • February 26, 2020
  • Fort Myers, FL

Buyer beware that the repair process after you own is not very good. Simple items take a while to correct. Often the customer care team communicates a repair date as a completed work, when actually nothing has been done and it may take several more weeks to resolve. My advice is get it all 100% prior to close and do a complete and through inspection to minimize issues. Don’t accept the sales line that it will all be completed, that will just lead to frustration on your part.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Slow Response

  • Donald L.
  • Verified HomeBuyer
  • February 26, 2020
  • Morrisville, NC

Punch List items not corrected at move in - couple were never addressed - had to fix myself. Sales team was awesome but construction manager not responsive to problems.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

My expectations weren't high and Lennar met them

  • Eugene D.
  • Verified HomeBuyer
  • February 26, 2020
  • Apex, NC

What can I say, it's new construction by a national builder that has to build quickly and cheaply. They boast their energy efficiency but use a construction grade electric hot water heater and there's no additional insulation in the attic. Cabinets are already chipping and we've only been here 5 months.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Good and bad

  • Steven W.
  • Verified HomeBuyer
  • November 29, 2019
  • Bonita Springs, FL

Love our house and community. Some of the craftsmanship is not exactly worthy of 700K plus homes. Responsiveness to warranty issues has been very disappointing overall.

Lennar responded:
Hi Steven, thank you for taking time to share your thoughts. We apologize for the timeliness of service you have experienced. Could you please send us a note with any outstanding items to corporatecustomercare@lennar.com, so we can follow up for you? - Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Celebration at horizon point

  • Anonymous
  • Verified HomeBuyer
  • November 29, 2019
  • Margate, FL

Master bathroom has several issue. Grout falling out, tiles not even, counter top with non removal stains. Called about grout falling out and they used a different color caulking to replace

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Non standard pricing on townhome designs and no quality of workmanship

  • Anonymous
  • Verified HomeBuyer
  • November 27, 2019
  • Cumming, GA

There is no standard pricing on townhomes here as the prices are costlier for first time buyers versus investment home. Costlier prices for normal home than the upgraded homes. So, there is no standard trusted builder pricing as the prices going along the tide. Faster completion of homes, but no proper nailing & who knows what's gone inside the drywall !

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Mr.

  • Anthony G.
  • Verified HomeBuyer
  • November 25, 2019
  • Clarksburg, MD

The home buying process itself was great and Lucas the sales associate was very helpful and engaged throughout the process. However, after moving into our new home, it was like playing cat and mouse game trying to get work orders completed. Even for issues such as gas leak considered emergency took over a week to fix. As I'm writing this review, I had a water leak in my master bedroom 2 weeks ago and a Lennar staff member came to look at it himself and that was the last time I heard from anyone. Called and left message for him last week and called the warranty coordinator last week who said ...

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 1

Good but not great

  • Alena S.
  • Verified HomeBuyer
  • November 23, 2019
  • Gold Canyon, AZ

Frustrated with response to issues. Took two weeks to get damage from leak fixed. Having some plumbing issues and dishwasher hits stove door when opened. Love the location

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

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