Lennar Reviews

The home was NOT Move-in-Ready when we did the final walk. Far too many outstanding issues that needed to be fixed and are still NOT fixed! Sloppy paint and caulking job throughout the home. Missing all bathroom fixtures...they were deleted by Lennar without informing their Customers under contract. We have NO light fixtures above the sinks! Unbelievable!! Crocket interior wall still on Warranty list to be fixed. Drywall texture on several walls are really rough and uneven. Sloppy painting and caulking throughout. Missing trim in several areas of kitchen and bath cabinets. Brick Walkway very uneven and paint splatter on bricks So many issues! Lennar only cares about getting homes Sold & Closed...not about Customer Satisfaction. So unhappy with this buying experience! ... More

Once Lennar has your money, they are terrible with follow through on punch list items and anything else spotted after closing to do the proper repairs. Have to chase them and argue non-stop. Make sure not to close on your home until all issues are resolved beforehand!

Once the down payment went through so did the fast response to issues. Closed early to help them out and immediately regretted that because there were issues with filthy grout on brand new tile floors throughout the home. Painters and cleaners not good in my opinion. I’m not moved in yet but will be soon and hope everything has been taken care of… we shall see. Oh and the garage and lanai and front walkway has many cracks that they say is ok not sure about the driveway yet. Overall I wouldn’t have bought my home because every step of the way was constant phone calls, texts with a real bad lack of response time if at all. I’m sure I’ll find lots more when I move in next week ... More

This is our 5th home buying experience (both existing and new construction homes) and by far the worst experience with the building process and quality/value of the home

They are a big builder that took advantage of California real estate boom, built too fast and not great quality. Their communication and responsiveness is incomplete.

Not a good experience with the Townhome bought. No Responsiveness from Construction Manager and Comparatively(2016 was a Lennar customer) quality is not good. Very bad experience this time with Lennar and its crew(Construction Manager/Sales consultant) very poor responsiveness and responsibility. Poor quality of construction. Several issues pending to be addressed post closing and negligence from Lennar in not fixing them. Would not like to get into nitty gritty but very very bad experience.

The overall home buying experience was not good. The construction manager was the absolute worse. The quality of the home is very cheap and already falling apart. I will never purchase or recommend a Lennar Home to anyone.

If anything can go wrong, it will. No water, no heat on the coldest days so far. No heat in the dryer because of a faulty wiring. Now no tv because of the same thing. Now the blinds in the living room will not stay up. I am about ready to put this place up for sale.

The home itself is a decent starter home. However, there was lack of communication throughout the entire building process as well as promises for things that were not kept. Plans changed without relaying of information. We still are having difficulty with communication and the houses was “completed” 10/31/2022.

The whole home buying experience was incredibly stressful. My agent was hardly involved, never met in person, even though she was directly in front of me, and acted as if it was a favor to me to sell me a home; not to mention the actual bidding process is a bit of a nightmare. I used Lennar mortgage as instructed, that was another nightmare of lack of and or miscommunication. Now let's fast-forward to the walk through. The house easily needed another week to be completed. The closing was pushed due to COO wasn't issued. During the push, I had to coordinate and communicate with everyone at Lennar because God forbid they communicate internally. Now I'm closed, moved in, and have a ton of tickets and issues that need to be resolved. The post Sales team is nice and willing to work, but they seem overwhelmed, unorganized, and then my favorite, they will ghost you. The house is nice, but sloppy workmanship, minor and major issues, my garage door still isn't wired, etc. If I knew then, what I know now, I probably wouldn't of purchased this home. At least the community is great! ... More

money what we paid and what we get compare to other home is high. seeing many service warrenty issues.

During the home buying process there was not a lot of communication. I contacted the loan officers to ask for the stages of my loan multiple times. I never really knew what was going on and there was times I wasn’t able to get in contact with them. I felt very lost in that process which was hands down the most stress part of the home-buying process. The house came with really great appliances which I appreciate. Overall I do love my new home.

Closing was delayed three times. There's no coordination between the closing department and the sales/construction people. There are still a couple of outstanding issues from closing 6 weeks ago. The pool heater has never worked and it's a ridiculous length of time to get service.

This is my 2nd & last Lennar home purchase. The quality of the workmanship was beyond horrible this time around and this home cost was $90k more than the 1st one. I've lived in apartments where the attention to the builders detail way surpassed the work of Lennar & their Trades. They do not care about attention to detail. The communication at Lennar Title is also horrible. My Realtor and I had to reach out numerous times to get a closing date and time. On closing day workers were still working on my home. This overall experience was totally unacceptable. Thankfully I had a great construction manager who was willing to go above and beyond to try and make this experience right. ... More

Though the process was relatively quick the communication throughout the entire process needs work. I did have a third party inspection on my home and thankfully it was mostly cosmetic issues but there was a lot of sloppy work done on the home and some of it had to be redone prior to closing. The concrete driveway and sidewalks are sub-par and very sloppily done. They did a bad patch job where they chipped the concrete when removing the forms. They left bits of concrete on the sidewalks and curbs and it looks like a very sloppy job. The entire neighborhood looks this way. Also, when I was finally given my keys and went to my home as a homeowner for the first time there was trash and debris in my yard. There were nails, dried mud and debris in my driveway and the approach to my driveway. When I asked the salesman if they were going to clean it up he told me probably not so I had to do it myself to prevent me or my guests from getting nails in our tires. This was completely unacceptable in my opinion. I would recommend any new home buyer to get a third party inspection prior to purchasing your home. Lennar builders put these homes up quickly and do not concentrate on the quality of work only the quantity, in other words get it done as fast as you can no matter what and hopefully no one will notice. ... More

Not sure but having super difficulty with new home issues and resolution timeframe by lennar team.

Unfortunately was not a good experience in the buy and all processes. I received my house with several problems and poor quality in the finish of the house, paint, wood etc

The builder does not have any kind of quality controls. One month after closing, we have experienced all kinds of plumbing and electrical issues, not to mention so many items not fixed since closing. The house is in a really bad shape, e.g. cracked window/bathtub/grout etc. considering the price tag. The service request is submitted through an online system. Once submitted, you will need to wait to schedule a remote discussion with a representative, who will then transfer the ticket, each step could take several days to weeks.

Well, the first week of living in the house, a lot of nails on the rug that my wife got cut on her feet. Another issue is where you put the towels broke off and most of them are loose. I try contact the person in charge of the warranty, but never got back to me. I’m missing a screen on my second floor. They never got back to me again about it there’s a lot of minor issue, but no one has got back to me

Lennar did not allow third party inspection, walk through was rushed and wasn't allowed to point out construction related issues during that time. There were some minor and some major issues that required builder's attention. Dryer gas line was not connected, there were scratches all over the place on the drywalls, poor caulking, scuffs everywhere, chipped wood inside and outside of the drawers, improper and incomplete paint in many places, scratches on the side of the cabinets, rust on the bathroom mirrors, drawer handles and column beams slanted, floor creaking in some areas in the living room and bathroom. After multiple follow ups the builder/customer care rep won't respond. They sent a guy for touch ups for a day and I was told he will come back and he hasn't. Still there is some work that needs to be done. I would not recommend Lennar communities to my friends and family where they don't allow inspection before the closing. ... More

the team - sales agent and the construction managers made it sound like i am buying a candy at a candy store. they forced me to close without proper completion of the house just to meet their deadline. they even threatened me that they will hike the interest rate from lennar mortgage if i dont agree on what i say...we do have 4 other houses and never ever we had such a bad experience. lennar is disgusting

The Builder needs to slow down and get the home’s completed with more time spent on Quality. Standard building practices like installing gutters Having a new Home With a microwave vented by a filter internally makes no sense whatsoever when it can simply vented out the wall. These are just two samples of what we now have to pay for which should be standard features. Concrete workmanship very poor. Fresh air ventilation and damper was never connected. Do it right the first time.

There had been a lot of inconveniences with my property, including the flight I made from Colombia in august because you told me that there was no option to sign in September and where I lost the money for the trip because the closing of the house was more than one month later. Every time that we have raised a question or a complaint, we have not received an answer from the Lennar team or it has been full of references about the deposit and the contract.

Let's begin with the post close status. Final walk 10/14, now 11/29 and no callback from site QA representative to schedule work. The overall quality of the build is good. Discovered defective heater gas control module. After given name of install company by local QA, I made the call to get the unit fixed myself. Only 17 degrees outside at the time, 58 inside. Sales agent(New Homes Consultant) Margaret does not represent the brand well. We had issues within the first two visits to begin the sales process. Chose to work with her manager, Sumer. Minimized our contact with agent as much as possible. We used Lennar financing for entire transaction. Will never use them again. Minimal communication. We had four different staff members requesting documentation, with no summary of process or explanation as to why certain items were needed. Spammed with docusign requests. Onsite superintendent's were the only source of quality and trust. I kept Shawn and Danny current with my observations during the build. Every two weeks we'd visit the site and take updated videos and stills. We felt it was most important to remain engaged with the build process. ... More

After all the headache, not worth it.