Lennar Reviews

The responsiveness of the Lennar team post closing has been unacceptable. This was compounded by many issues of poor quality materials and poor workmanship.

Cannot run washer and dryer together or it trips the breaker. After review with my own electrician lower circuit was used and tied into our bathroom. Spending $400 on my own to resolve as a Lennar supervisor stated they will not do anything to resolve this.

Is bad experience overall! Im still waiting for repair around the house, they loan officer they haved are garbage. They don’t know what they did with documents! A big company, the employees doesn’t have communication between them, the construction manager in crosswind in haines city doesn’t answer! Thanks!

The process of selling me the house was ok could have been better the loan officer was efficient enough but indecently rude and abrasive at times. The home itself has multiple issues with workmanship quality both structural and cosmetic. Very poor quality and we find for what we paid Lennar is very cheap and making an exuberant profit while overcharging for bare basic minimum and cheap product in the home. I would not recommend

My loan officer Cesar wants to friendly , he didn’t explain the process , but when I would ask again for clarity and understanding I would notice his frustration.

Overall decent home but so so so many imperfections everywhere. Nails popping, creaky floorboard, missing caulk, dented walls. Definitely can tell they use cheap contractors. The special interest is what helped but definitely a lot of headaches to deal with.

Overall disappointment in the quality and lack of empathy to help. Also being lied to about door molding length and clear builder damages. But guess it’s on me and my purchase.

Poor quality paint, when cleaning the floor the baseboard loose the paint. Bathroom sinks with manufacturer defects, floors vinyl not glued around ALL walls. Kitchen sink food garbage barely pushed water out, poor water pressure on all of the faucets. These houses are sold well built houses. Getting repairs done is a nightmare.

Salespeople were great. Quality of materials, cabinets, appliances, and workmanship are just ok to sub par. Had several minor issues which can be expected but the time for a response and lack of communication with customer care made resolution process very painful. After the replacement of the original customer care rep., the process went much smoother. 2.5 stars would a more accurate rating.

Every thing thru the closing was great. Sales staff couldn’t be more helpful. Construction supervisor was very helpful and competent. Once house was closed Lennar was less than responsive. I would encourage others to purchase Lennar home but would recommend that prior to closing make sure you identify problems and have them resolved prior to closing.

It is done construction was done very chea

Not impressed with house set up process.

Their biggest problem is no quality control, no management to oversee overall construction. No responsible leadership, of so many beginners in all of the labor trades. Lots of Lannar money being wasted due to no management of the many different trades.

The material is pretty cheap. I still gave blue tape from my walk through of spots that were never corrected. My neighbor closed a week after me has his grass and trees I was told “sorry” by construction mgr was then told I was scheduled for Tuesday June 24, 2025 to get my grass. That’s STILL has not happened. There’s always trash in our yards from the builders because they leave their trash everywhere blowing around foam plates, water bottles, trash bags, aluminum foil. It’s everywhere.

First off the buying process step by step was good. As far as the quality material of the homes wasn’t great. A lot of the items can be damaged and If carefully found during walk through it will not be covered under warranty after closing. Tree’s that was planted were not deep enough and was knocked down on a windy day also not covered warranty after closing as well. We had to dig the hole deeper and re planted ourselves. It feels like the home was built/installed in a rush.

We initially loved the home as we settled in we seen more and more imperfections, laziness pure laziness. Take your time why push and try to get the house done I’m spending money on a house ALOT of money! Just do it right. Very frustrating all the walls you can see the imperfections you can see the joins where the next wall meets. My garage floor was cracked how In the world do I buy a brand new home a week old and they don’t fix anything, poor customer service don’t let them treat you like they treated us.

Water leakage at home in first week. Lennar took care of it but took a month to have everything back. They ordered new flooring and waited for weeks and they had new flooring available in under construction units in our community. Did not give a water filter for drinking water in kitchen island. The window size is not the same at bottom and top. Had trouble installing blinds

While the financing process had its challenges, the personal experience of working with the team was positive. However, it seemed that the sales department was somewhat misleading regarding the selection and purchase of the home. They were quite insistent that the prices of other homes would be significantly higher than the existing one, possibly to meet their sales goals. I would advise future homeowners to conduct a thorough inspection of their house before signing any contracts. During our cleaning, we discovered overspray on the glass doors, windows, and countertops, as well as some cracked cabinets and leaking plumbing drains. On a positive note, the neighborhood is very beautiful, and the friendly neighbors help ease some of these concerns. ... More

They told us they they will fix certain items of the house before closing. But they never did. Even after bothering them to do it many times. Disappointed.

It has been one headache after the next. I THOUGHT owning a new home would be a dream and maybe because we have never have owned a new home our expectations were set to High. Everything from broken door locks, marred closet doors, scratches on most of the windows, and a kitchen range that doesn't work. We do have a wonderful associate we deal with and she is wonderful. Keeps us informed and very knowledgeable on how to get things done. That being said the house shouldn't have been given to us in this condition.

Hard to get in touch with lennar. No one answers the phone or return phone calls

Everyone involved with the purchase was ok; a little over the top in loan qualifying. When we took possession we were disappointed in the condition. The house was dirty; left over plumbing parts on the cabinets; paint drips all over the floors; very poor paint finishing throughout; paint still on the glass windows, scratched glass patio doors, and many more. Somebody in senior management needs to be on sight to see for themselves!

Overall, the quality of this new Lennar home is at best average. First off they tell you when you have your walk-through that all the issues will be taken care of that is not so at the final walk-through we were told we have to wait for the repairs for our 90 day check up, which is absolutely not acceptable. The functionality of some of the features is not good. Why does one house need two or three sliding glass doors back to back. Also now we understand why they don’t let you into the clubhouse prior to closing escrow. Not quite the community we were looking for and expecting… The gates in the community seem to function less often than they work properly. Overall, it’s been disappointing however, we will make this house work with corrections that we will make. ... More

Our home-buying experience has been somewhat disappointing. While we were excited to move into a new home, the overall build quality feels inexpensive, with materials that seem below par. We’ve encountered multiple issues, including fixtures coming loose—something that shouldn’t happen in a brand-new house. On the positive side, they do offer a courtesy paint and drywall touch-up, which is appreciated. Their responsiveness to issues has been okay, but not great. Overall, we expected better quality and attention to detail for a new home. While some aspects of their service are decent, the build itself leaves a lot to be desired. ... More

Your follow up and responsiveness to post buying construction defects is abysmal Stand behind your product!!!