Lennar Reviews

Buying the house so good everyone at Lennar was helpful and professional. Once moved in get anyone to simply finish the repairs that were agreed upon on the walk thru has take multiple attempts. Many miss appointments no call backs no reschedules. Very disappointing and frustrating. I guess getting the house funded and closed was the most important part of the process for Lennar not customer service and support.

My house was built very poorly. I don’t feel the construction team for Lennar actually cared about how the house looked cosmetic wise. The things they said were “normal” are not normal. I have areas missing paint, huge chips in the door frames that were just painted over. Baseboards that look like a 5 year old installed and painted. Uneven texture. Water heater issue that they can’t seem to fix after 5 appointments. Chips out of my kitchen cabinets that they painted over. Very disappointed and very unhappy I can’t enjoy my brand new home.

To many issues is 60 days and less than stellar appliances! Leaking roofs tripping electrical issues (thank you Marie for helping with that)and I will never own any Fridgedare appliance ever again! Gas range that is questionably safe every time I lean over to put food in the microwave the gas knobs on the stove turn on and I won’t be doing much broiling that’s for sure! The dryer has no light inside and no windows just a solid door! Although the refrigerator is now working fine it took 3 of them before I could say that! Thank you Michal for helping with that!

As title what I mentioned

Month and half still haven’t received mail keys. Overall workmanship medium at best!!! No attention to detail!!!

Sales team was great. Communication of construction updates was great. House product upon completion...horrible. Cheap products used for a higher-end home and bad final product with LOTS to be worked on. Customer service followup, also bad. Like the house but disappointed on the workmanship.

This is my second Lennar home. I’m very disappointed with the quality of the materials. The floor is the cheapest one in the market. No hocks in the bathroom. No gutters? Cheap countertops,in general very cheap construction. I will it recommend you to anyone. My first home had beautiful countertops and all the things we are missing here!

Overall bang for buck not bad, but you need to know what you are buying. Quality of trades, materials and craftsmanship is not good. Construction management is non existent.

Lennar promise low rates and incentives but it really isn’t!

Unbelievably difficult to get anything fixed. Will NEVER buy another Lennar product

The only experience that was good was working with mortgage department, they were great. Sales office was not responsive to concerns after I signed contract. Koral told me after I signed that water was expensive here. I moved in 8/28 and still do not have sod and neighbors who moved in after me, like next door neighbors already have theirs. There are a tremendous number of homes that have sod, they haven’t even brought on new base dirt or leveled my lot. The final walked through the house was filthy, mud in garage, trash (including beer cans in back yard), the concern about under kitchen sink never resolved, and I have had a couple electrical issues lately. ... More

The team of staff that made sure the COE is met on time on its deadline did an excellent job that helped me move in. The staff that provided the keys, instructions, etc were great. The stressful disappointment start from Lennar customer care completing issues requested. The resolutions were not acceptable. Please just refer to my requested completion of issues. Second to this is not being provided recycle and trash bins by Republic services going on 6 weeks now. I have been living for so many years in CA and never did I experience this sloppy delivery of service.

Overall we are happy with our home. There are a few things that we’re not happy with. Our back yard is an issue with ground being uneven and over ran with weeds. There’s a few odd ends through out the house that we are not 100% pleased with. But, for the most part we are happy. The HOA definitely needs some rules in placed and I would like to see more landscaping in the entrance. The kids park needs a few things and better up keep. But I’m sure these are things can be addressed as the neighborhood gets older.

make sure you know quality of everything

Very disappointed in Lennar Sales Rep. and rushed craftsmanship. When being shown the house and we asked if we could put in an offer, the sales rep answered,”you can but if it gets appraised for more you’ll need to pay the difference at closing” this dictated how we proceeded. Just recently we learned we were supposed to be shown rates. We were never shown any. Lying to first time home buyers so a Lennar rep. can squeeze more profit for them self’s is disgusting and I’m appalled that’s what y’all stand for. We trusted our Lennar sales rep. and got taken advantage of! She screwed us out of thousands of dollars! FYI after closing the same exact house was priced for $10,000 less than we paid online. A lot of issues with quality, splitting wood in the fence, nails falling out of the fence due to warped wood put in, paint splatter on floors. concrete splatter all over walkway and by garage, every single hinges creaks, damaged door to dryer, wholes from re drilling, random holes in concrete between home and walkway, chip on porch, uneven painting on porch pillars (from rushed hand painting), super uneven. A couple more thing to add we are in an HOA with no place to put our trash cans except back yard or garage. Also we were given a flyer informing us on the school that we were zoned for. This had a huge impact on why we moved to this neighborhood. Turns out it was not the correct school. We were also told only TXU was the only energy provider here which was also not true. Very misleading and shady!!! ... More

The loan process was smooth and professional. The sales agents at Lennar were horrible and unprofessional. The build side of things was ok, however the quality of the products used very low quality. The carpet is extremely thin and the paint is horrible.

I don’t like construction manager updates

Experience with Lennar a 3 rating and that’s being generous.

This was my 3rd Lennar home purchased. Sales team was great, had 3 walk thru and still incomplete. (Just did the problems myself). The building team needs improvement. My other 2 Lennar homes where fantastic and was treated very well. I have pics from the 3rd party inspector that will shock you. Thanks for listening.

The buying experience was fine. The actual home is very disappointing. We have been living in the community for two months and have had to submit seven different requests for repairs (on a new home)! The repair request process is not very efficient. You submit the request which include pictures of the issue, they send an email for you to schedule a virtual visit (which is a waste of time because you already sent photos of the issue). Our last issue was or is very serious . During a bad storm the house develops a leek. Water was dripping onto the bed my 92 year old parents were sleeping in through the ceiling light. In summary the community is nice, the house looks nice. The workmanship is bad! Very Disappointed! ... More

Alot of things went wrong during the move in process like no mail boxes were established for almost a month and once our mailboxes were assigned the only communication was made on facebook? this is a retirement community and many do not have social media accts the work in the house is sloppy due to timeframes set forth

My house was delivered with front lock not work. And the manager was not friendly to work with.

Felt like an old style three bedroom apartment. Sharing bathroom especially. Your architect Do not know how to use the space smartly wasted a lot of space . 1. For the price we paid it is not worth I felt 2. Agents pushed us into it when I was away from the country 3. For two bedrooms one bath room 4. 2.1 mil house and no pantry 5. No compensation for the buyer agent Overall my experience with you guys is very unsatisfactory

I am very disappointed with the quality of materials and finished products that I received from Lennar.

The AC contractor does not even check if the system is working correctly or not. He installed it and left the AC to run continuously and not responding to the temperature we set it for. The FPL invoice ran into hundreds even with no people inside the home for over 45 days. Next is the water heater was not even running the hot water and the construction manager does even look into these either during walking or closing. Next is the cabinets not even provided and once again the construction manager promises that they would be completed by closing but 5 days after they were not completed. Next is the audit of the loan that is being done by Lennar which is their internal Process, the lennar agent keeps asking for various documents even after closing. They don’t spend time searching for the records which I submitted before closing. The whole process of buying a home with lennar is not a pleasant thing. To add up finally the Construction manager and St loan processor were not up to the mark in performing the duties and the Quality control by whoever at Lennar needs to check for appliances to work the right way when installed, these are big ticket items to repair when they go wrong. ... More