Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18942 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Buying good owning so so
- Jose Manuel R.
- Verified HomeBuyer
- February 18, 2025
- Homeland, CA
Buying the house so good everyone at Lennar was helpful and professional. Once moved in get anyone to simply finish the repairs that were agreed upon on the walk thru has take multiple attempts. Many miss appointments no call backs no reschedules. Very disappointing and frustrating. I guess getting the house funded and closed was the most important part of the process for Lennar not customer service and support.
Total Score 3
Quality 1
Trustworthiness 2
Value 4
Responsiveness 1
Craftsmanship is very poor
- Jenell D.
- Verified HomeBuyer
- February 05, 2025
- Henderson, NV
My house was built very poorly. I don’t feel the construction team for Lennar actually cared about how the house looked cosmetic wise. The things they said were “normal” are not normal. I have areas missing paint, huge chips in the door frames that were just painted over. Baseboards that look like a 5 year old installed and painted. Uneven texture. Water heater issue that they can’t seem to fix after 5 appointments. Chips out of my kitchen cabinets that they painted over. Very disappointed and very unhappy I can’t enjoy my brand new home.
Total Score 3
Quality 1
Trustworthiness 2
Value 1
Responsiveness 4
Portal is not user friendly!
- Adrienne C.
- Verified HomeBuyer
- January 11, 2025
- Fort Mill, SC
To many issues is 60 days and less than stellar appliances! Leaking roofs tripping electrical issues (thank you Marie for helping with that)and I will never own any Fridgedare appliance ever again! Gas range that is questionably safe every time I lean over to put food in the microwave the gas knobs on the stove turn on and I won’t be doing much broiling that’s for sure! The dryer has no light inside and no windows just a solid door! Although the refrigerator is now working fine it took 3 of them before I could say that! Thank you Michal for helping with that!
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 2
Lots of items not fixed in punch list before closing
- Yu Kuang L.
- Verified HomeBuyer
- December 26, 2024
- Peoria, AZ
As title what I mentioned
Total Score 3
Quality 1
Trustworthiness 1
Value 2
Responsiveness 4
Attention to detail
- Ronald James M.
- Verified HomeBuyer
- December 19, 2024
- Fort Worth, TX
Month and half still haven’t received mail keys. Overall workmanship medium at best!!! No attention to detail!!!
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Lennar Home purchase experience
- Anonymous
- Verified HomeBuyer
- December 12, 2024
- Columbia, TN
Sales team was great. Communication of construction updates was great. House product upon completion...horrible. Cheap products used for a higher-end home and bad final product with LOTS to be worked on. Customer service followup, also bad. Like the house but disappointed on the workmanship.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Not good
- Maria Del Valle L.
- Verified HomeBuyer
- November 07, 2024
- Madera, CA
This is my second Lennar home. I’m very disappointed with the quality of the materials. The floor is the cheapest one in the market. No hocks in the bathroom. No gutters? Cheap countertops,in general very cheap construction. I will it recommend you to anyone. My first home had beautiful countertops and all the things we are missing here!
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Average
- Douglas T.
- Verified HomeBuyer
- November 03, 2024
- Punta Gorda, FL
Overall bang for buck not bad, but you need to know what you are buying. Quality of trades, materials and craftsmanship is not good. Construction management is non existent.
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 3
When working with Stephanie it was lies after lies!
- Linda M.
- Verified HomeBuyer
- October 30, 2024
- Ontario, CA
Lennar promise low rates and incentives but it really isn’t!
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
ABSOUTELY worst experience I've had in my buying and selling propertys
- John Joseph S.
- Verified HomeBuyer
- October 23, 2024
- Lehigh Acres, FL
Unbelievably difficult to get anything fixed. Will NEVER buy another Lennar product
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Questionable
- Stella N.
- Verified HomeBuyer
- October 16, 2024
- Seguin, TX
The only experience that was good was working with mortgage department, they were great. Sales office was not responsive to concerns after I signed contract. Koral told me after I signed that water was expensive here. I moved in 8/28 and still do not have sod and neighbors who moved in after me, like next door neighbors already have theirs. There are a tremendous number of homes that have sod, they haven’t even brought on new base dirt or leveled my lot. The final walked through the house was filthy, mud in garage, trash (including beer cans in back yard), the concern about under kitchen ...
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Lennar Palmilla Purchase Experience
- Theresa L.
- Verified HomeBuyer
- October 09, 2024
- Anaheim, CA
The team of staff that made sure the COE is met on time on its deadline did an excellent job that helped me move in. The staff that provided the keys, instructions, etc were great. The stressful disappointment start from Lennar customer care completing issues requested. The resolutions were not acceptable. Please just refer to my requested completion of issues. Second to this is not being provided recycle and trash bins by Republic services going on 6 weeks now. I have been living for so many years in CA and never did I experience this sloppy delivery of service.
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Review
- Anthony R.
- Verified HomeBuyer
- October 09, 2024
- Portage, IN
Overall we are happy with our home. There are a few things that we’re not happy with. Our back yard is an issue with ground being uneven and over ran with weeds. There’s a few odd ends through out the house that we are not 100% pleased with. But, for the most part we are happy. The HOA definitely needs some rules in placed and I would like to see more landscaping in the entrance. The kids park needs a few things and better up keep. But I’m sure these are things can be addressed as the neighborhood gets older.
Total Score 3
Quality 2
Trustworthiness 1
Value 2
Responsiveness 3
disappointed
- Richard S.
- Verified HomeBuyer
- October 09, 2024
- Las Vegas, NV
make sure you know quality of everything
Total Score 3
Quality 2
Trustworthiness 2
Value 1
Responsiveness 3
Disappointment
- Jacob K.
- Verified HomeBuyer
- September 25, 2024
- Jarrell, TX
Very disappointed in Lennar Sales Rep. and rushed craftsmanship. When being shown the house and we asked if we could put in an offer, the sales rep answered,”you can but if it gets appraised for more you’ll need to pay the difference at closing” this dictated how we proceeded. Just recently we learned we were supposed to be shown rates. We were never shown any. Lying to first time home buyers so a Lennar rep. can squeeze more profit for them self’s is disgusting and I’m appalled that’s what y’all stand for. We trusted our Lennar sales rep. and got taken advantage of! She screwed us out of ...
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Be Informed
- Anonymous
- Verified HomeBuyer
- September 24, 2024
- Caldwell, ID
The loan process was smooth and professional. The sales agents at Lennar were horrible and unprofessional. The build side of things was ok, however the quality of the products used very low quality. The carpet is extremely thin and the paint is horrible.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
I don’t like construction updates
- Srinivasa M.
- Verified HomeBuyer
- September 18, 2024
- North Chesterfield, VA
I don’t like construction manager updates
Total Score 3
Quality 2
Trustworthiness 3
Value 1
Responsiveness 2
Poor communication, no one seems to know what the other one is doing.
- Anonymous
- Verified HomeBuyer
- September 07, 2024
- Victoria, MN
Experience with Lennar a 3 rating and that’s being generous.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Roland
- Roland M.
- Verified HomeBuyer
- September 06, 2024
- San Antonio, TX
This was my 3rd Lennar home purchased. Sales team was great, had 3 walk thru and still incomplete. (Just did the problems myself). The building team needs improvement. My other 2 Lennar homes where fantastic and was treated very well. I have pics from the 3rd party inspector that will shock you. Thanks for listening.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Very Disappointed
- Celeste A G.
- Verified HomeBuyer
- August 30, 2024
- Smyrna, DE
The buying experience was fine. The actual home is very disappointing. We have been living in the community for two months and have had to submit seven different requests for repairs (on a new home)! The repair request process is not very efficient. You submit the request which include pictures of the issue, they send an email for you to schedule a virtual visit (which is a waste of time because you already sent photos of the issue). Our last issue was or is very serious . During a bad storm the house develops a leek. Water was dripping onto the bed my 92 year old parents were sleeping in ...
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
The builder was a nice man but the work load was way too much, way too much rush rush and soo many mistakes were made
- Thomas G.
- Verified HomeBuyer
- July 30, 2024
- Summerville, SC
Alot of things went wrong during the move in process like no mail boxes were established for almost a month and once our mailboxes were assigned the only communication was made on facebook? this is a retirement community and many do not have social media accts the work in the house is sloppy due to timeframes set forth
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
builder manager not good!
- Anonymous
- Verified HomeBuyer
- July 28, 2024
- Durham, NC
My house was delivered with front lock not work. And the manager was not friendly to work with.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Good
- Kanthi A.
- Verified HomeBuyer
- July 27, 2024
- Irvine, CA
Felt like an old style three bedroom apartment. Sharing bathroom especially. Your architect Do not know how to use the space smartly wasted a lot of space . 1. For the price we paid it is not worth I felt 2. Agents pushed us into it when I was away from the country 3. For two bedrooms one bath room 4. 2.1 mil house and no pantry 5. No compensation for the buyer agent Overall my experience with you guys is very unsatisfactory
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 3
Y
- Yanick C.
- Verified HomeBuyer
- July 27, 2024
- Wimauma, FL
I am very disappointed with the quality of materials and finished products that I received from Lennar.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Very poor quality with overall construction and appliances
- Satish V.
- Verified HomeBuyer
- July 21, 2024
- Naples, FL
The AC contractor does not even check if the system is working correctly or not. He installed it and left the AC to run continuously and not responding to the temperature we set it for. The FPL invoice ran into hundreds even with no people inside the home for over 45 days. Next is the water heater was not even running the hot water and the construction manager does even look into these either during walking or closing. Next is the cabinets not even provided and once again the construction manager promises that they would be completed by closing but 5 days after they were not ...
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
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