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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21161 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21161 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Everyone was so helpful

  • Delora S.
  • Verified HomeBuyer
  • February 08, 2022
  • Katy, TX

My experience was a wonderful journey. Everyone was so nice and answered all my questions. I appreciate everyone involved and took the time with me and patient with me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Been a lot of issues with the house but the Lennar warranty people

  • Randall P.
  • Verified HomeBuyer
  • February 08, 2022
  • Lebanon, TN

Been a lot of issues with the house but the Lennar warranty people get on it quick.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - Poor workmanshipPoor customer service

  • Rajiv G.
  • Verified HomeBuyer
  • February 08, 2022
  • Zionsville, IN

Poor workmanship Poor customer service

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

The whole process was so smooth!

  • Destinee M.
  • Verified HomeBuyer
  • February 08, 2022
  • Haslet, TX

From start to to finish, everything was so easy and everyone was so nice! We love our home and don’t regret a thing!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Realtor representation.

  • Carlos A.
  • Verified HomeBuyer
  • February 08, 2022
  • New Caney, TX

Lennar offered great designs, indeed beautiful houses, but not really impressed with details. From cleanliness to items not ready @ delivery, to customer support, many items were left unplug, uninstalled, open access to controls, lack of explanation on upgrades, the list is long. In my experience, there was lack of communication, customers deserve RESPECT for our commitment to our biggest investments of our lives, please DO BETTER for future home owners. Despite all complaints, I still love Tavola and my home elevation.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Very responsive to questions

  • Richie M.
  • Verified HomeBuyer
  • February 08, 2022
  • San Antonio, TX

Representatives are very responsive for the most part. Easy for us to drop by and check on house during process. Stuff does get hidden or rushed during build. Pieces of 2x4 split or broken thatbgot covered or up or just tossed away in the attic. Vinyl flooring lifting and glue left everywhere. Glue left on walls. Caulking is very poor on countertops. Exterior has many small issues as well. Dinged siding, bent trim. Paint on shingles. Door ways have air gaps. The worst so far is the yard work. The grading was not dont correctly. My fromt yard sunk by over 1 foot and split after rain. Yard is ...

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Fast friendly and great service

  • Troy R.
  • Verified HomeBuyer
  • February 08, 2022
  • Lancaster, SC

Fast friendly and great service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall is good, at the end there was a delay to finish the development

  • Hester Z.
  • Verified HomeBuyer
  • February 08, 2022
  • Orlando, FL

Overall is good, at the end there was a delay to finish the development which I understand, but it took more than a week to complete the last piece due to the mistake of supplier and the builder. It almost affected my loan (my locked rate was expiring at the day of the delayed closing date), to be honest I was not happy about it!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Overall I am pleased with my purchase - this was a much better

  • Lisa B.
  • Verified HomeBuyer
  • February 06, 2022
  • Aberdeen, MD

Overall I am pleased with my purchase - this was a much better experience than my previous home buying experience. The team is awesome and I like the virtual customer care center for resolving work orders based on my periodic inspections in the first year

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - I thoroughly enjoyed my home buying experience with Lennar.

  • Molly C.
  • Verified HomeBuyer
  • February 06, 2022
  • Summerville, SC

I thoroughly enjoyed my home buying experience with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Not the best experience for a new home buyer.

  • Lakeisha E.
  • Verified HomeBuyer
  • February 05, 2022
  • Wesley Chapel, FL

Not the best experience for a new home buyer. The quality of the workmanship and resolution of issues was poor.

Lennar responded:
Hi Lakeisha, thank you for this review. We are sorry to hear about the poor experience you have had with your new home. Our team is here to help, if there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

kind and helpful

  • Elizabeth H.
  • Verified HomeBuyer
  • February 05, 2022
  • Batavia, IL

Everyone was patient, professional, and eager to help.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

very personable

  • Maureen P.
  • Verified HomeBuyer
  • February 02, 2022
  • Hudson, FL

This is a cookie cutter home. you are not allowed to change not even a light bulb. It is built very cheaply. Very few windows, no medicine cabinets or drawers in any bathrooms. all appliances are beginning level appliances. our dish washer wheels fell off 1 week after we moved in. The wash machine leaks, the faucet is already very loose. and I can go on. They promised us the lights for the garage and we are still waiting for them. We decided that we will just rebuild it as we go along.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - Our house is lovely and the Lennar staff have been amazing.

  • Adriana M.
  • Verified HomeBuyer
  • February 02, 2022
  • Forest Grove, OR

Our house is lovely and the Lennar staff have been amazing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The exceptional experience with the Sales Consultants Rosalie and Gail. Tey were like working with family

  • Ronald C.
  • Verified HomeBuyer
  • February 02, 2022
  • Menifee, CA

A little more attention to detail is needed in workmanship. It was found when attempting to install a ceiling fan that the wires were completely painted, over and they had to be scrapped to identify the color. Where you'd assume 18" between studs, it was 24". After some rain, a 2 1/2 + foot sink hole appeared adjacent to the exterior garage wall directly below the breaker box.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Construction Manager Bo

  • Annette L.
  • Verified HomeBuyer
  • February 02, 2022
  • Punta Gorda, FL

Bo was wonderful through out the process after taking possession as there were a few things that needed attention. He made sure all issues were taken care of and in a timely manner.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Victoria, MN

Being a first time homebuyer they really helped walk me through the process and answered all of my questions very quickly. The whole team was great to work with and I would highly recommend Lennar to anyone looking for a home. I have already made recommendations to my friends and colleagues at work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great people

  • Brett L.
  • Verified HomeBuyer
  • February 01, 2022
  • Lakewood Ranch, FL

Too many open items at and after closing. The Lennar team is addressing them but some items remain out of stock and are yet to be installed (bathroom light fixtures)

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Great for first time home buyers but also do your homework.

  • Mercy I.
  • Verified HomeBuyer
  • February 01, 2022
  • Haslet, TX

Great for first time home buyers but also do your homework.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Incompetence, below average workmanship.

  • Don P.
  • Verified HomeBuyer
  • February 01, 2022
  • Fate, TX

The house was flooded while under construction, seemingly due to lack of oversight that would have caught it before the damage was so extensive. We fear that we have mold that will affect us later. Delays in completion cost us a lot of money, part of which ($1,000) Chad with Lennar said we would be compensated for, this never happened.

Lennar responded:
Hi Don, thank you for sharing a review. We want to apologize for any issues you have encountered due to the workmanship in your new home. Additionally, if there are any items you would like us to follow up on with the local team, please send us a detailed message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Lennar - communication was poor until the end and others got involved

  • Denise T.
  • Verified HomeBuyer
  • February 01, 2022
  • Raleigh, NC

communication was poor until the end and others got involved from lennar and got involved and we worked thru the issues

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 5

How easy the whole process was

  • Wendy K.
  • Verified HomeBuyer
  • February 01, 2022
  • Forney, TX

Lennar made it really easy and communication was good. I went thru Lennar for the mortgage as well and the whole process was seamless. Closing was a breeze. I am so happy in my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great team to work with to buy a home!

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Charlotte, NC

Great team to work with to buy a home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The purchase experience was easy enough and went relatively smooth.

  • Susan A.
  • Verified HomeBuyer
  • February 01, 2022
  • Santa Clarita, CA

Although the purchase experience was fine, there are lots of issues with the house as far as quality of workmanship. I am extremely disappointed with all of the problems that have come up with the house.

Total Score 5


Quality 1

Trustworthiness 3

Responsiveness 3

reliable good builder

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Conroe, TX

good builder with fair prices

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

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