Lennar Reviews

The material used to build these homes are of the cheapest.

The process was very Stressful one minute we was disapproved and the next minute we was approved with no apologies or sorry about the process

Not a great experience for a 1st time home buyer. Bad communication, there was never an answer on time, still having issues and there not being addressed or taking care of, was not provided the important information.

Felt like we were lied to during the entire build process.

Lennar Homes are not worth the money. Poorly built, plumbing not up to code, electrical issues and appliances not installed correctly. Home didn't even come with a garage door opener. 3 service requests in regards to AC not cooling, dryer outlet not working (circuit in breaker had to be replaced), water leaking under front and back doors, installed appliances not working, and unable to transfer utility to own name due to water-test not yet performed by builder and water company; and it's only been 2 months since closing.

We were very happy with Lennar when we bought the home and especially our sales agent , Hyatt, but post closing the customer service has been slow, unresponsive and low quality. A number of major issues were incomplete on close and to date have not been resolved. We are frustrated!

To start I sat down and filled out the paperwork to start the process of getting my house built in October of 2021. I was in the process of selling my house so I was only able to put down a portion of the deposit required. After I sold my house in November I was able to pay the rest. From there things went south. I was originally told that we would be in the house in April/May of 2022. I found out that the plat took a month to record and then the permits were not applied for until January of 2022 with a start date in February. This pushed our closing back to July of 2022. Once the building started everything went pretty smooth with minimal delays. The week before we were supposed to close we had a New Home Orientation that we went through and marked things that needed fixing including a large crack in our driveway. We were told those would be fixed at our next meeting which occurred a week later. When we pulled up to our house the day before we closed we noticed that the concrete in the driveway had been broken up but not removed and a new piece of concrete had not been poured. Not only was this a problem we came to find out during that same time that none of things we had on the list to fix had been fixed. Our Construction Manager had left and went on vacation the week were supposed to close and he was responsible for getting these things fixed and they did not. Fortunately, the construction manager we had filling in for ours while he was on vacation was able to get everything fixed and we were able to get closed on time. With all that said I firmly believe that we would still not be in our house today had this individual not been filing in. So we were constantly lied from the beginning. ... More

Lennar has no control over Holiday Pool. We closed on July 1st and our pool heater does not work and pool control panel is not hooked up inside our house. 3 Lennar construction managers, warranty service manager, and virtual service manager have not been able to get Holiday Pool out here to complete the job.

The home buying process with Lennar was highly disappointing. Our brand new home looked like it had already been lived in— dings in the walls, imperfections in the paint, torn up baseboards, paint splatters on our upgraded laminate flooring, and carpet, as well as a dirty home that was NOT cleaned after construction before move-in. Both the front and back doors are difficult to close and take a bit of force, while lifting up on the door to get them to close properly. There was no pride in workmanship to be found in our home but rather lots of cut corners. We were not informed upon moving in how to go about getting the gate code or even which post office we were zoned for. We were later informed that this information was supposed to be given to us at closing but it was overlooked. As a military family, we had to put blind faith in this process as we were out of state. We trusted our realtor to guide us in the right direction, but even she was highly disappointed with the quality of our home and interactions with Lennar. Overall, my family has been highly disappointed with the quality of our home, especially for the price we paid, and sadly would not recommend Lennar to anyone we know. After speaking to several of our neighbors, it is evident that we have all had the same issues and that we were not the only ones with this experience, despite being made to feel that way by a couple of Lennar employees. The only positive has been that our interactions with most Lennar employees have been pleasant with only a few that were less than desirable. ... More

Home buying experience is below average compared to other builders. Issue resolving is worst possible. I have 2 lennar homes (one in Florida, and one in Jurupa Valley CA). Florida house is 2 year old and California house is 2 month old. Whenever I create a issue, computer system picks up my Florida home address and case automatically closes as it is out of warranty. Computer is not picking up new California address for issues, even if I enter it manually. So far I have very tough time in getting issues resolved and I do not know what to do. Hope someone picks up this issue and resolves it.

The builder gave me the home with some problems that can be fixed easily, when I asked them to fix it, they refereed me to the home warranty, which was not fixed till now.

When I complained about HVAC - response was "It is not life threatening and it will take time to get it done. Now they have postponed one more week - after 10 days". You will hear gaps in the doors, on the VPC floor. None of your requests will be addressed at any stage of the process. Better to stay away from Lennar in future, if possible.

Truth be told I went with Lennar because of all of the in-home design options they offered. After touring the staged homes, it took 3 attempts at getting a home because Lennar's internet sales team and new home sales team were not in sync on new customer appointments, therefore they were selling homes to people who did not have an appointment, even though I scheduled an appointment twice with them . Fast forward, on my third attempt I finally was able to pick my lot, but after doing so they told me the particular home build wasn't available on most of there lots, and the one that was available had been "spec'd" out. Meaning many of the options I wanted in my home (double wall oven, kitchen hood vent) were not available. Despite my reservation, I took the lot because grew tired of waiting for another lot to open up. Lennar finished my home earlier than expected, but the craftmanship and attention to detail was very poor. The crown molding seems did not flow well. The carpet had paint and chemical stains. The paint job was terrible, and I had to blue tape so many areas, and some door jams needed to be addressed. At a point the house rep grew annoyed at myself and realtor who said, " this is the worse I have ever seen." They said they would address all of this one week prior to closing. They addressed some, but not all. They rushed us through the closing process and were very impatient. They promised they would be back to fix the items, but now I am going through hurdles for them to address the drywall and paint. The reason they gave us as to why they wouldn't repaint was that they only address the drywall after one year, when the house has settled. My argument to them was that these were issues prior to my final settlement regardless of what their one year drywall warranty is. Nonetheless, I shouldn't have went to closing without these things being done. My recommendation is that if you are not happy with your home, don't sign or deal with promises because you will have to pull teeth for them to honor it. ... More

I have had nothing but usses, last straw was I signed all the paperwork and didn't get possession for 7 days. As I was paying for the place. Sent emails asking to be reimbursed, as of today Aug 16th ZERO ZERO ZERO response. My keys were not even presented to me, left on counter with construction workers. They got my money, and left me hanging.

I had bought several new homes from kbhome, century communities and Lennar. Lennar workmanship is the worst I have seen and to name a few, you can see the paint roller on the ceiling, nails sticking out of baseboard, cracks in the bath tubs, etc....My main complain is the interior and exterior paint quality and workmanship. It seems the painter didn't care and just paint one layer of paint instead of severals and be done with the job. I even can paint better than them. As far as materials quality, they are by far the bottom comparing with others builders and a very disappointment since I heard some good stuff from Lennar. A good thing I can say about Lennar is their fast response on fixing issues such as their warranty. ... More

Quality was bad. It was not unto Lennar standard. I will never buy again from Lennar.

My interest in Mar 2022 was at 3.75 but because of the three month delay (delayed twice Mar and again May) my interest rate went up to 5.75. Yep still angry

The whole experience could have been better. Everything from the time my Earnest money was taken to the quality of the finished product.

Very unhappy with the overall experience. Once the home was sold to me I had to call various people to get any little information that I needed but everybody has been Very unresponsive. There are things under warranty like my garage door and the ring doorbell for which we do not have the code and I have tried calling multiple times but no response. The light bulbs were fused and now I will need to spend money to get them replaced. I have also sent a request through the Lennar website but no response whatsoever. Also the delay in delivering the house has been so long over 7 months that it was next to impossible to find a renter and took 2 months. I’m just not happy with this experience and will in all probability not buy my next property from Lennar or recommend it to my friends. No concessions were given at all and I am losing money even after renting it out. ... More

From two weeks after signing the purchase agreement, you can see the disorganization. The sales consultant was disorganized, inattentive, and unprofessional. Communication between loan officer, title company and sales consultant is non existent. No one knew when anything was happening until I told them. Upon completing the walkthrough we saw how messy and dirty Lennar kept everything. Trash everywhere. There is still some items under our carpet that we can feel with our feet when walking across the floor. The walls are bowing so much even guests realize. The grass/ soil is littered with plastic, brick, and nails when digging to change a sprinkler head. My home insurance was cancelled because the title company did accurately record what insurance company I was using. So I had to pay out of pocket for my insurance policy after realizing my insurance was cancelled and then get a check back from Lennars insurance team. Utter disaster and horrible experience. ... More

We were rushed to close and they were not ready they could’ve taken another couple weeks and gotten things situated. After I came back from the settlement table I came back to a house that had no front door they still cannot fix a problem with with the door that they had so they took the entire front door off. There follow up on a bunch of things is really really bad

What can I say….for it being my first time buying a house, this was the worse experience ever. If I buy another home, later on, I’ll make sure it isn’t with Lennar. Try contacting them and seeing the status on everything….no response. Oh, by the way, you need 13k tomorrow for the closing. They moved the closing a week early and expect you to have the closing cost for the next day at 4 pm the day before—worse communication between buyer and seller. House has had so many issues that when you put in a work order request, they want you to sign that it’s been fixed even if it hasn’t even been looked at. Like who closes the request before anyone ever looks over it. Just have to say, I won’t be going with Lennar ever again. I’ll pay the extra money for better service and quality. ... More

Once the contract to purchase was signed it was all downhill from there. My contact onsite never kept the commitments he made to reach out. He and the loan rep at Lennar Mortgage didn't communicate with each other. The loan rep never reached out unless I pestered him. The time and location for the doc signing was arbitrarily set and had to be rearranged at the last minute. After move it there has been many issues - range has gas smell, grading of the landscape causing ponding, doorbell doesn't work, the sprinklers are not set up correctly, and more - none of which has been addressed. The post office didn't even have a record of the property! It has been a mess and that mess is not over yet. ... More

Overall, we are happy with our home mainly because we love the location and the neighborhood is very safe and quiet. On the other hand, the build quality, in my opinion, is very poor. We have had countless issues after being in our home for only 6 weeks. These include very poor interior paint quality with a total lack of attention to detail. Also, the guest bathroom tile work has to be completely redone due to terrible workmanship. French doors have been replaced due to improper installation and finishing. An outdoor vent cover has come loose and is waiting to be replaced. Then there is the cabinetry throughout the entire home. Absolutely the worst! Cheap, doesn't even begin to describe the quality of the cabinets that we installed in our home. Not a single door or drawer is straight, one cabinet is cracked, hardware is uneven and every single seam needs touched up. Don't get me started on the quality of the dishwasher that was installed... I've seen better in college campus apartments. ... More

Ali, our sales consultant was very professional as were our mortgage and title representatives However, our pre close and post close walk throughs were apparently a waste of time. We closed over 6 weeks ago and still have simple paint and electrical issues that have not been addressed and our backyard is so poorly graded that we can’t use it because it is soggy and muddy.