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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21816 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21816 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Good build, bad lenders:

  • Jose G.
  • Verified HomeBuyer
  • April 22, 2026
  • Fresno, CA

The overall purchase experience was not the best. The quality of the house and the workmanship of the structure was good from Lennar, however, their lending team was not the best, at least the one I worked with. The lender I worked with overpromised rates, time frame for which the mortgage would be done, and lack of communication during key parts of escrow. Furthermore, an annoying detail occurred when we finally received our code to enter in our new home, it turned out we were given the wrong code number, which was annoying because it took away the magic of entering your home for the first ...

Lennar responded:
Thank you Jose, for taking the time to let us know about your experience. We are sorry to hear that your homebuying experience did not meet your expectations. We are happy to hear that you are pleased with your home. We appreciate the opportunity to learn and improve from homeowner feedback.
Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 4

Responsiveness 3

Todd is not receptive to issues, James has been great to resolve issues

  • Deirdre B.
  • Verified HomeBuyer
  • April 22, 2026
  • Chesterfield, VA

There are a few things that county codes were not onserved

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

New Home is beautiful and I’m loving it.

  • Mary T.
  • Verified HomeBuyer
  • April 22, 2026
  • King, NC

Everything went well. I’m loving my new home. I’m exactly where I wanted to be. It’s nice and quiet. All the neighbors I have met are very nice.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Connerton East

  • GAYNELL C.
  • Verified HomeBuyer
  • April 22, 2026
  • Land O' Lakes, FL

Through out all parts of the buying process, Lennar staff was available and willing to explain each step. Follow ups were done to ensure any and all questions were answered.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Wildwood Groves Community

  • Ernice E.
  • Verified HomeBuyer
  • April 22, 2026
  • Homestead, FL

I recently purchased a home in the Wildwood Groves community by Lennar, and overall, my experience has been a mix of strong positives and areas that deserve attention. First, I want to sincerely acknowledge the staff. The team was professional, responsive, and consistently diligent throughout the process. From initial inquiries to closing, they demonstrated a high level of organization and customer care that made what can be a stressful experience feel much more manageable. Their communication and willingness to assist did not go unnoticed. That said, when evaluating the home ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Duane

  • Duane J.
  • Verified HomeBuyer
  • April 22, 2026
  • Middletown, DE

Easy Transaction in purchasing my home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Theresa and Diane

  • Diane C.
  • Verified HomeBuyer
  • April 22, 2026
  • Montgomery, TX

Great people to work with. Listened to our needs. Made home buying easy

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Home buying Process

  • Gloria O.
  • Verified HomeBuyer
  • April 22, 2026
  • Cullman, AL

The entire process was made easy. My closing took place 30 days after I made the decision on the home. Everyone was very professional and made sure I was comfortable with the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor experience and full of disappointment

  • Elvin S.
  • Verified HomeBuyer
  • April 22, 2026
  • Mesquite, TX

Our experience has been horrible. The house was poorly built and the responses to fix this items have been challenging. The roof company did not do the roof correctly. I had to hired an independent roof inspector 3 times and showed them proof of the items they did not fix. They had to come and “fix the roof” 5 times. That cost me 700 dollar to ensure they do it right. As of right now I am still fighting for them to fix over 15 mayor items. One of them being the floor that has a significant slope. In which the floor contractor stated “we are not on the business of making the floor level”. ...

Lennar responded:
Good afternoon Elvin. Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. If you have any outstanding warrantable concerns, please submit your warranty/service request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution and allows you to track status in real time.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

New Home

  • Antonietta M.
  • Verified HomeBuyer
  • April 22, 2026
  • Port Saint Lucie, FL

We had a great sales person showing us the new home built. When we came in we were happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good for being the first time buyer

  • Luis Miguel T.
  • Verified HomeBuyer
  • April 22, 2026
  • Haines City, FL

It was good experience, helpful for first time buyers

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

highly recommend

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2026
  • St Augustine, FL

this is my first time buying home with my husband. this company really takecare everything they explain well the process. i got no stress they care everything. thank u lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our house.

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2026
  • Childersburg, AL

We love our house and subdivision.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good neighborhood.

  • Orlando Antonio R.
  • Verified HomeBuyer
  • April 22, 2026
  • Huffman, TX

The experience buying the house always has some difficulties however when the requirements are fulfilled completely the journey should be smooth specially when the responses are not accurate it will create some delay and confusion. I also have to say that Larry was very helpful when complication were present. Overall it was ok but could be better.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Equal

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2026
  • Elmendorf, TX

Not berry good experience

Lennar responded:
Thank you for sharing your feedback. We are sorry to hear that your homebuying experience did not meet your expectations. We appreciate the opportunity to learn from homeowner feedback and sincerely hope you are now enjoying your home.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 3

Sloppy construction

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2026
  • North Las Vegas, NV

Sloppy construction, paint splashes and drips, cabinet molding was uneven, and attic door was sloppy and discolored. Every single warranty requires a 4 hour leave from time off. Trades show up before their scheduled time or didn’t show up at all. Other times I have to take 4 hours off of work for a 1 hour job that could have been scheduled. Then my garage started to crack the drywall and come to find out the garage wasn’t even finished. You sold me an unfinished home. I can say I am extremely unhappy and disgusted with the quality of construction by such a reputable builder like Lennar. I ...

Lennar responded:
Thank you for sharing your feedback. We are sorry to hear that you experienced workmanship concerns in your home. We take these matters seriously and appreciate you bringing them to our attention. If there are any outstanding warrantable items, please submit your warranty/service request through your Lennar Account for proper documentation and review.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Poor response to problems.

  • Roseann G.
  • Verified HomeBuyer
  • April 22, 2026
  • Venice, FL

Builder and his representatives do not respond to problems beyond the first 30 days of purchasing. Everything becomes a warranty issue or an issue for one of the HOA’s. Not the easiest to navigate.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

We love our new carriage duplex!!

  • Michael F.
  • Verified HomeBuyer
  • April 22, 2026
  • Fortville, IN

We had been searching for a while for an home and randomly decided to check out a model home duplex one time. As soon as we saw it we knew it was a perfect fit for us! The square feet is just right, the open concept we just love and a large master bedroom! On a plus side our neighborhood as a wooded area with walking path too! We are very excited about that. Lennar is very responsive to any issue that come up as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing and smooth experience

  • Carmen Michelle M.
  • Verified HomeBuyer
  • April 22, 2026
  • Homestead, FL

All transactions with lennar , were according to what was specified in the purchase agreement.There were no delays with my purchase. I am happy with the service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Condition of home

  • Michael B.
  • Verified HomeBuyer
  • April 22, 2026
  • New Braunfels, TX

My experience with Lennar wasn’t the best. The buying process was very stressful and underwriting was the worst. I have bought other homes from builders in the past and the process was smooth. But Lennar was ridiculous requesting the same documents over and over again. To me it was lazy on their part. Then we move into our new home you would think that they would have cleaned it for the new home owner. Absolutely not paint drops on the floor,sticky substance on floors that you have to get down and scrub by hand. Very frustrating you buy a new home and you walk into a home that is dirty

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Stay away

  • Gregory S.
  • Verified HomeBuyer
  • April 22, 2026
  • Odenville, AL

Houses are built with cheap materials

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 5

Donna

  • Donna A.
  • Verified HomeBuyer
  • April 22, 2026
  • Summerville, SC

I've always liked Lennar designed homes. My first home here in this area was by Lennar and it was my dream home and very beautiful. Due to life events I've downsized and I love the design of my new townhome but the insulation is not good. I now have to invest in panels to avoid hearing my neighbors.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Great experience with Lennar

  • Mark M.
  • Verified HomeBuyer
  • April 22, 2026
  • Lake Worth, FL

Overall from start to finish with James was great, Zach and the construction team did a great job as well throughout the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Would not do again

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2026
  • Wesley Chapel, FL

Overall the buying experience of my home was terrible. I had issue after issue and the neighborhood itself continued to be delayed. The communication from the company was terrible. I was never informed about delays until days before. There was never open communication. Everything seemed to be like they were hiding something. The day of my walk through no one showed up. I had to call to ask why no one was here only to be told I had the wrong date even though I had SEVERAL calendar invites and emails as proof. No one was ever considerate of my time. No one ever tried to work with my schedule. ...

Lennar responded:
Thank you for taking the time to share your experience. We are sorry to hear that your expectations were not met and that trust was impacted. We hope to provide a better homeowner experience moving forward.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 3

Unacceptable

  • Leroy R.
  • Verified HomeBuyer
  • April 22, 2026
  • Ave Maria, FL

The quality of the appliance’s is terrible the cheapest on the market at least offer a upgrade??the finish work of the condo is not acceptable. Cement stains on the tile defects in the windows that should have never been allowed. No one is doing a good inspection to many issues with appliances issues with AC air handler issue’s with garage door opener and on and on Sloppy work and not a proper inspection by Lennar look up my calls to the warranty people .as a licensed Realtor I would have issues bringing my clients to a Lennar community. It’s way to much about making a good profit and ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

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