Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21973 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Tides River Marsh
- Cheryl R.
- Verified Homebuyer
- May 14, 2026
- Cambridge, MD
Everyone has been amazing. Danielle, Char, Scott... it has been a wonderful and easy experience. The home is stunning and filled with light, beauty, and quality craftsmanship!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great value home in a convenient location.
- Shokhsanam B.
- Verified Homebuyer
- May 14, 2026
- Huntley, IL
Buying a new home with Lennar was pretty straightforward. We went in to see a model home, we liked it and continued to sign a purchase agreement. We put an earnest money deposit and in a month we closed the deal. Our salesperson was transparent and helpful along with all Mortgage team. The house looks great, very spacious and bright. We would like to buy more homes with Lennar in the near future.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
House
- Susanne S.
- Verified Homebuyer
- May 13, 2026
- Land O' Lakes, FL
I’m very happy with my house and where we are in the neighborhood, however, the HOA is non existent and something needs to be done about it.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 1
Horrible to work with on mortgage side
- Kelsey A.
- Verified Homebuyer
- May 13, 2026
- Ennis, TX
There are not enough negative adjectives to accurately describe how horrendous our experience with Lennar Mortgage was. We would get sent a message, we’d respond with a question and no one would get back to us for days. Our initial application sat on the underwriters desk for 2 weeks when Lennar pushes closing within a month. We spent over 5 hours on the phone with their 3rd party credit company only to be told we need to send in documents for all the questions they spent the 5 hours going through. I don’t mind getting the documents but it was a complete waste of 5 hours when I could have ...
Lennar responded:
Thank you for sharing your feedback, Kelsey. We are sorry to hear that your experience did not meet your expectations. We appreciate you taking the time to share your perspective and hope your home has become a place where you and your family can feel comfortable and at ease. We remain committed to improving the homeowner experience moving forward.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Seamless process
- Donald E.
- Verified Homebuyer
- May 13, 2026
- Dade City, FL
We had a great buying process, from start to finish it was very easy. Jenn sold us from the first meeting, she was fantastic and answered every question we had. The mortgage team was efficient and helped us with any questions that popped up. Overall extremely pleased with our experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Review
- Austin B.
- Verified Homebuyer
- May 13, 2026
- McCordsville, IN
Lennar reps for construction are horrible to respond to issues. I moved in and the final walk through (the same day as closing), 2 hours before, there is issues in the house that was not fixed that I was promised would be fixed. The paint and touch ups on the wall were not fixed, I have a broken cabinet that I was told someone would be out to “temporarily fix” which was to Caulk it and I’d be placed in the system as a potential cabinet replacement if it’s not up to standard and that we would be in touch.. This was on 3/16 the day I closed. And I have yet to hear back no matter how many times ...
Total Score 4
Quality 1
Trustworthiness 2
Responsiveness 1
lennar purchase
- Teresa P.
- Verified Homebuyer
- May 13, 2026
- Magnolia, TX
Lennar is great to work with and is priced right! My only complaint is that it is almost impossible to get ceiling fans in these new homes. We live in Texas and it gets very hot here. WE NEED CEILING FANS
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Fast process
- Anonymous
- Verified Homebuyer
- May 13, 2026
- North Las Vegas, NV
Very simple process. The lender even had a down payment incentive. Everything went as scheduled.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mrs
- Barbara S.
- Verified Homebuyer
- May 13, 2026
- Land O' Lakes, FL
They moved the day to close so we had to pay for another night of keeping our stuff on the truck and had to pay another $300 for a hotel. The floors are very uneven and one of our trees in the back is not straight. Phil was great!
Total Score 3
Quality 4
Trustworthiness 5
Responsiveness 4
Great home
- Allen R.
- Verified Homebuyer
- May 13, 2026
- Lancaster, SC
We had a very positive experience throughout the home buying process. The team was professional, responsive, and made everything feel smooth from start to finish. They answered our questions quickly and kept us informed every step of the way. The quality of the home itself has also been impressive. The craftsmanship, layout, and finishes really stood out, and you can tell care was put into the construction. There were a few minor issues after move-in, which is why I’m giving four stars instead of five, but overall we are very happy with our purchase and would recommend them to others ...
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
The Lamar team was very helpful. Thank you so much
- Jedd G.
- Verified Homebuyer
- May 13, 2026
- Fredericksburg, TX
Thank you Lamar very much. My wife and I are very happy about our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Overall a positive experience
- Danielle L.
- Verified Homebuyer
- May 13, 2026
- New Braunfels, TX
The process of buying our home was relativity quick and easy. The house is overall a good price, but definitely some things that were cheaply done/ built. As well as things that we asked to fix during our final walk through were not fixed fully. You can just tell it was done quickly, but that’s kind of what you expect in a new build. Overall, a positive experience.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Warranty
- Nina S.
- Verified Homebuyer
- May 13, 2026
- Dover, DE
All the on site and construction managers have been excellent-very pleasant and responsive
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Smooth Process
- Anonymous
- Verified Homebuyer
- May 13, 2026
- Clovis, CA
Overall process was smooth. I used all of Lennar's in-house services (loan, insurance, and title). Good communication with the team and streamlined the process. Their prices can't be beat, but you do get what you paid for. Lower build quality and materials compared to other builders, but we knew that before getting into it.
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 2
Not Quality, just a good price! They could do so much better.
- Susan Louise F.
- Verified Homebuyer
- May 13, 2026
- Odem, TX
They rush you thru paperwork, bury important info in digital signed documents, no option to dispute anything you are signing. Rush you thru walk thru, identify issues, and they NEVER come back to fix anything. We have light coming in under our Front door jam, and light shining in thru the wall between entrance and garage wall at the baseboards. They rush to finish and close, they don't care about the customers. Then when we get closed, they sell your mortgage to some fly by night company. The "digital signing everything" is the worst process! We have custom built a home before, and ...
Lennar responded:
Thank you Susan, for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We appreciate your comments and the opportunity to learn from homeowner feedback. Moving forward, we hope to provide a more positive homeowner experience.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Sonny
- Francis L.
- Verified Homebuyer
- May 13, 2026
- Summerville, SC
Great sales person. Very knowledgeable.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Bridgewater DE
- Bradley M.
- Verified Homebuyer
- May 13, 2026
- Frankford, DE
Lennar has been very responsive to all request regarding any issues with our home from screen doors to door adjustments. We are quite pleased with entire process from purchase to homeowner with our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Best home buying experience ever, worst mortgage loan experience ever!
- Jeffrey Allen O.
- Verified Homebuyer
- May 13, 2026
- Lancaster, SC
Melissa, our mortgage loan officer, was fantastic and went out of her way to help with the mortgage loan process. However, the Lennar underwriters were terrible. They waited until the last minute before closing, then expected us to jump through hoops, gave no clear instructions on what they needed or how, called while we were in the middle of packing, were unreachable for return calls, and ultimately caused our closing to be delayed which put a wrench in the entire process.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Excellent Customer Care
- Otis T.
- Verified Homebuyer
- May 13, 2026
- Smyrna, DE
My experience with professional customer care representative Rose was excellent and sincere. She was easy to get in touch with and /or quick to return my calls.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall experience was very Bad with Lennar
- Kirpa M.
- Verified Homebuyer
- May 13, 2026
- Haw River, NC
Quality of house is poor. Paint on the wall and cabinets is awful, we need better quality of work. Also process of Lennar mortgage was horrible. Hard to reach out people when we have question . No one call back or reply to even emails . Also house construction was not that good either . Carpet installation on stairs are bad. Fooled are uneven .
Lennar responded:
Thank you for sharing your feedback, Kirpa. We are sorry to hear that you experienced workmanship concerns in your home. Your feedback helps us identify opportunities to improve our processes and homeowner experience. If there are any outstanding warrantable items, please submit your warranty/service request through your Lennar Account for proper documentation and review.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Stephanie was and continues to be a great representative
- Edward John G.
- Verified Homebuyer
- May 13, 2026
- Middletown, DE
Issues with home took many attempts to get a response. Also, sod was laid the day prior to settlement and several spots are dead and missing from day one. Trash was not picked up for six weeks. Our sales rep Stephany is great and has helped tremendously in addressing the issues. Jessica however seems to be overwhelmed.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 2
So thankful I went with Lennar
- Jeanne Z.
- Verified Homebuyer
- May 13, 2026
- Raleigh, NC
I lived out of state when I bought my home and was looking for an easy process being remote. Lennar was exceptional! From the buying to the building, I was given so much helpful information being out of the area. My builder, Ben, went above and beyond to send me pictures and updates so I could track the progress. The quality is phenomenal as well as reinforced by my private inspection which went smoothly. I’ve already gotten many compliments on the design of the home and materials. I had the best experience with Lennar and would buy from them again.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bad management
- Kenneth D.
- Verified Homebuyer
- May 13, 2026
- Marion, TX
Management team is horrible but the house is decent
Lennar responded:
Thank you Keneth for sharing your feedback. We are sorry to hear that your experience with management did not meet your expectations. We appreciate the opportunity to learn from homeowner feedback and sincerely hope you are now enjoying your home.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Owner - Rick
- Richard L.
- Verified Homebuyer
- May 13, 2026
- Palm Bay, FL
The virtual closing was a disaster and if we could have pulled out of the deal we would have. The communication with the agent Michael Berrons ( not sure of the spelling because he never gave us a business card) was n on existent! He was not there for the closing and never even acknowledged us after the initial signing. I highly recommend that you have an in person closing for buyer in the 55+ communities. We like the house but the communication after the sale is non existent! Lennar could get recommendations if they spent a little more time on follow-up after the sale. A list of what ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Not that great
- Anthony B.
- Verified Homebuyer
- May 13, 2026
- Summerville, SC
The hole buying the house was a big joke I would not do it again
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
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