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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21161 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21161 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Ease

  • Thomas S.
  • Verified HomeBuyer
  • January 26, 2022
  • Sultan, WA

Everyone came through with their promises and on time with everything. Everyone was very responsive to all my questions and concerns!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - It was a great experience.

  • Margaret M.
  • Verified HomeBuyer
  • January 25, 2022
  • Aubrey, TX

It was a great experience. LENNAR MORTGAGE DID EVERYTHING TO PUT ME IN A HOUSE. I AM SO GREATFUL TO THEM.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

BETTER THAN EXPECTED

  • Chester V.
  • Verified HomeBuyer
  • January 25, 2022
  • Gainesville, GA

Buying a home is the most expensive purchase most people will make. This was my 3rd new home, and it went better than the others. I felt as though the dollar was the first priority.

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 4

Excellent partnership!

  • Mikha T.
  • Verified HomeBuyer
  • January 25, 2022
  • Chula Vista, CA

Lennar made it easy for first time home buyers like my wife and I to own a home. We appreciate everything they have done so far. I think the only feedback I have is for customer service as I have submitted multiple tickets and only got one resolved so far and never got an update from them.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Excellent builder because of friendly employees,great people

  • Dakshaben D.
  • Verified HomeBuyer
  • January 25, 2022
  • Morristown, NJ

Excellent company,friendly staff,using best material to build houses.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Super smooth home buying process

  • Arun K.
  • Verified HomeBuyer
  • January 25, 2022
  • Valencia, CA

Lennar has a lot of options that I think will fit every family's needs. Lennar updated us at every step from the start and informed us of all the options and whatnot. There were no surprises. We financed with Lennar Mortgage and closed on time. The staff was helpful, and I wish they had more time when working with a home buyer. I felt I was rushed a few times during the process. Remember to ask for a Pre-Drywall inspection if you want to take pictures/videos for your future reference. We were not allowed to do that inspection because the salesperson didn't have time for that.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Terrible workmanship, dishonest, difficult to get things done.

  • Monica S.
  • Verified HomeBuyer
  • January 25, 2022
  • Venice, FL

Terrible workmanship, dishonest, difficult to get things done. We closed in November and are still dealing with items that have not been completed.

Lennar responded:
Hi Monica, thank you for taking time to share a review. We would like to apologize for the ongoing frustrations you have faced with your new home and difficulty you are experiencing with getting them corrected. Please do not hesitate to reach out to us directly at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Not very happy about alot issues

  • Danyel N.
  • Verified HomeBuyer
  • January 25, 2022
  • Forney, TX

Not very happy about alot issues

Lennar responded:
Hi Danyel, thank you for sharing this review. We are disappointed to hear about the number of issues you have faced and the frustration this must have caused for you with your new home. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 5

Lennar - We didn't like the fact that the builder will not work with the

  • Ernest D.
  • Verified HomeBuyer
  • January 25, 2022
  • Aurora, CO

We didn't like the fact that the builder will not work with the buyer in making simple slight changes in the home. Absolutely none even prior to the start of the building process even though you offer to pay for changes. The appliances installed are low end for quality. The dishwasher didn't work. We had to call a dealer who diagnosed the problem as a burned out motor and were left to wait two months for it to be fixed. You pay high dollar for a very average home. Cookie Cutter mentality.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Overall horrible experience

  • Gustavo B.
  • Verified HomeBuyer
  • January 25, 2022
  • Wesley Chapel, FL

My experience with Lennar, it's been a nightmare to say the least from the beginning to the end. My first walk through was a disaster, no electricity and the house looked like been hit by a hurricane, 2nd walk through was not much better house was dirty patches on walls, carpet had paint and dry wall stains everywhere, doors and trims weren't finish, tiles in both showers needed to be replace, cabinets and pantry were missing shelves, all 3 pocket doors needed to be replaced and the list goes on. 4 months after closing we are still waiting for all this to be completed. It was and still been ...

Lennar responded:
Hi Gustavo, thank you for this detailed review. We want to apologize for the poor new home purchase experience you have outlined and outstanding frustrations you continue to face with your new home. If you have any items that could use additional attention, please send us a message at corporatecustomercare@lennar.com with any details you can provide and our team will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Buying, closing, repairs

  • Julio M.
  • Verified HomeBuyer
  • January 25, 2022
  • Venice, FL

Bad experience overall. I was looking forward to my new home, and unfortunately I was faced with many disappointments.

Lennar responded:
Hi Julio, thank you for sharing a review. We want to apologize for the disappointing experience you have encountered with purchasing your new home. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Great product and peopl

  • Deanna B.
  • Verified HomeBuyer
  • January 25, 2022
  • Henderson, NV

Great home. Love it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales representation with Gail S. and our Loan Officer Aaron C.

  • Bernard W.
  • Verified HomeBuyer
  • January 25, 2022
  • Menifee, CA

Gail is a very knowledgeable agent for Lennar. She is well aware of all sales activity going on with their site and can hone in on incentive offers, first-time buyer programs and shifts in progress of pending or active sales; that could reap benefits for perspective buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Superseded Expectations

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2022
  • White Plains, MD

Love our new home. Wish we had a little more space in between us and our neighbors. Besides that we are more than satisfied. Damen to Katrina were amazing! Damen can be an acquired taste. However, he is business oriented and is straight to the point. If you would like to perform a song and dance. You may want to audition elsewhere. Damen is a very good guy. He made me and my husband laugh a few times during the process. I would request for my second purchase!!!! I could never forget Sam. Another good guy!!!! Awesome customer service. He help us with the tour and adding us to the wait list. No ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Completed on time as promised.

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2022
  • Saint Cloud, FL

Completed on time as promised. Few minor corrections here and there. All isgood!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Very disappointed with quality and workmanship

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2022
  • Myrtle Beach, SC

Very disappointed with quality and workmanship

Lennar responded:
Hi, thank you for sharing a review. We are sorry to hear about the disappointment caused by the quality and workmanship in your new home. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Lennar - Honestly don’t know where to begin.

  • Joshua B.
  • Verified HomeBuyer
  • January 25, 2022
  • Crandall, TX

Honestly don’t know where to begin.. quick answer is that Lennar fits the exact definition of Quantity over quality. Don’t have the effort to repeat myself again on all the issues. Not to say there was not positive experiences during the process, however the negative over shadowed it. The most frustrating part is they were issues that could have been very easily corrected.

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Responded in a timely fashion to questions and quickly resolved any issues

  • David C.
  • Verified HomeBuyer
  • January 25, 2022
  • Alexandria, VA

Great team to work with on purchasing a home! Very much appreciated all of the financial help with closing costs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Its this way or next buyer...

  • Marcelo M.
  • Verified HomeBuyer
  • January 25, 2022
  • Ocoee, FL

Had to accept the home as builder picked out, made the experience of buying a brand new home less magical. Thats why I gave 4 star overall, and 3 start for value for the price paid.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Sales agent and construction manager were knowledgeable and very responsive to our needs.

  • Steven K.
  • Verified HomeBuyer
  • January 25, 2022
  • Fort Myers, FL

Good building partner during tough times with labor and supply chain limitations.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - House hasn't finished yet, but closing costs were payed in december.

  • Danilo G.
  • Verified HomeBuyer
  • January 25, 2022
  • Davenport, FL

House hasn't finished yet, but closing costs were payed in december.

Lennar responded:
Hi Danilo, thank you for sharing a review. We want to apologize for the poor experience and unfinished items you have faced with your new home. If there are any items we could follow up on for you, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - Very prompt to resolve the issue.

  • Mohana M.
  • Verified HomeBuyer
  • January 25, 2022
  • Ashburn, VA

Very prompt to resolve the issue. I am very happy with Robert who proactively contacted us to fix the issue

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Everyone was so responsive and helpful during my first experience

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2022
  • Yorkville, IL

Everyone was so responsive and helpful during my first experience as a home buyer!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Service by selling agent and finance agent

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2022
  • Commerce City, CO

Purchased while out of state and the experience was fantastic. Constant open and honest communication throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great experience anytime I needed help or an issue fixed they

  • Michael B.
  • Verified HomeBuyer
  • January 25, 2022
  • Haslet, TX

Great experience anytime I needed help or an issue fixed they were on it.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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