Lennar Reviews

Buy elsewhere. Trust me on this one.

The homebuying experience with Lennar was great but it's been a rocky road of ups and downs since that point. The day of our closing was a nightmare. The closing manager withheld the keys from us because the wire didn't officially hit their bank until later that evening, even though she was sent a receipt from the settlement company that the transfer was done. Also, we were sold on a "smart home" in a community that Lennar has not secured reliable Internet for. We can't use any of the smart home features and working from home on a hotspot has proven to be a real challenge. The quality of the home has been ok. You can tell where shortcuts were taken and for issues we've needed fixed, I'm noticing a quick band aid approach rather than quality work. The grading of our yard has been a real challenge, with large pools of water throughout. The sales staff and construction manager are great people and responsive. I know they are working hard and doing all they can. I just wish Lennar would provide more oversight on the contractors and take measures to ensure a smoother customer experience. ... More

First time homebuyer here on a new construction home. We love the floor plan of the Richmond model. Great community and neighbors. Fit and finish of the home is poor. Missing trim, paint splatters everywhere and just an overall cheap feel. Although the home is about 90% perfect, it’s hard not to notice the 10%. Lennar doesn’t offer any customizations which would’ve been easier to do/install during construction. Lennar mortgage and lennar title are terrible with communication. With overinflated house prices in 2022 it’s hard to justify value.

I would never recommend this builder to anyone because they sacrifice quality for quantity. I’ve never experienced anything like I have with Lennar. It’s sad that no one even seems to care.

Still having issues. Poor response

Notified less than 5 days before closing that move-in was would be delayed due to cabinetry not available. This notification came after I resigned from my job, sold my home in Atlanta, and just before the drive to relocate to Florida. I stayed in a hotel for 3 weeks until unit was ready for move-in. Lennar did take care of the costs.

Lennar is there for you even after closing.

Lennar builds FAST homes not quality homes.

The finishing was done in hurry. Many issues submitted as maintenance for new house is bad. We have to spend much time on this which is unfortunate

Great floor plan. Responsive when warranty items were reported. Minor issues that could be improved for future buyers, but overall we like the new home.

It was 14 month of screw ups and problems. Being told things that would or will never happen. Very frustrating and expensive for us to find a place to live for all the months. When I called to complain about the length of time it was taking I was told very sarcastically that I should read the contract and they have 2 years to build the house. It was screw up after screw up until Rob took over as superintendent. I would never ever recommend Lennar to anyone

I would call mine a pleasant experience. There were a few things that were great, but overall it is a disappointment.

Dedicated to help and support trough the process to make everything easier

Sales office Laurie went to bat for us and had some changes made that made our home buying experience fantastic. The finished product was exactly what we were hoping for and Laurie played an intricate part of making that happen. Thank you Laurie.

Easy to work with, very flexible, and honest.

It was a great experience to see your home being built from ground up. Our new home consultant Stephanie was great and kept us up to date. Closing day was a little hard because they had so many homes to close on the same day and were behind, house was not 100% completed but they did come and finish it within the week. Small things like mirrors, shelves and screens.

As far as my experience it’s been ok however, I feel like Lennar needs major improvement on their customer service/interaction with their customers, we need to provide better quality materials and do a better job on the cleanliness of a brand new home once completed. I wasn’t happy with my garage door / motor, as they promised it would be a good quality garage door/opener and I received the lowest possible garage door / motor. Lennar needs to give the customer more options and selections on picking colors and materials.

This is our second Lennar home and this one is quite poor compared to our first. Our home was well buiult but the finsih stuff - flooring, painting, grouting, cabinets looked like they were odne by a 5 year old and the place was filthy when we moved into it. We still have unresolved issues but you have good construction managers who do follow through. I'll never buy another Lennar home and the worst of it is it too almost 10 months to get a product that was quite disappointing.

Working with the sales agent was a pleasant experience. However, Lennar was rushing me to close on a home that wasn’t ready for move in and 2 months later I’m still chasing after people to fix things that should’ve been done prior to closing.

The loan office -Rachel was amazing. While the process was long I totally understood why. The team was amazing. While I am still finding small issues here and there, my rep Jon from customer service has been very responsive so that has been great.

Since The final walk trough,it has been a nightmare! We are almost two months since the closing date and still finding broken items.

This is my fifth home I have had built. The overall experience was one of the best that I have had. My site project manager was very responsible to my emails and issues, which was greatly appreciated. Overall, the house had less issues at closing than previous homes. I was not a fan of not being able to make selections for options as in previous homes, that was always a selling point for me in buying my own home. This was an investment property, so I was able to move past that, but still didnt like the exterior color of the home. Also, the large walk-in master shower really should have a shower door, not the expectation of a shower rod as that would have flooding issues. I had to invest in a shower door post move-in. The sod that was put down also sat at the end of the road for a week or more and was mostly dead when I took ownership of the home and the yards on the entire street look very poor because of this. ... More

Helaine was wonderful, very attentive to my needs.

Cheaper than other builder you get a lot of appliances at no cost but then he cannot change other things

Absolutely horrible experience. Construction team left windows open and my floor and walls got soaked from the rain Over night. Then had to fight to have a remediation team come out. (This occurred during construction) paint all over our appliances and floors, had to fight to get it fixed. Have already had two plumbing issues, my solar system failed inspection, your trades keep canceling and not showing up when i have confirmed appointments to fix warranty issues. I still have items on my punch list from my final walk through that have still not been fixed. This has been an absolute nightmare. I will never recommend lennar to anyone looking for a home. If i see potential buyers I’ll be sure to tell them what we are dealing with. I’ve made complaints to corporate and nobody has even tried to call me. Sales people - useless Construction team - negligent , disgusting, unprofessional, don’t care about the work they are doing ... More