Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21159 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21159 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - There is room for improvement

  • Jui-Lien H.
  • Verified HomeBuyer
  • January 25, 2022
  • Saint Cloud, FL

There is room for improvement

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

What Quality

  • Elizabeth K.
  • Verified HomeBuyer
  • January 25, 2022
  • Mount Holly, NC

Does not stand behind lack of quality in some areas of workmanship

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Good quality home

  • Daniel J.
  • Verified HomeBuyer
  • January 25, 2022
  • Harbeson, DE

The home is of good quality, however I think the 10 month punch-list will be long (protruding nails, settlement cracks, etc.). The home was delayed by 3 months, with no real explanation as to why. Other homes signed after ours were completed first, very aggravating. The laminate flooring is very poor quality and is easy to scratch. Overall we do love our house, but wish we had better quality in some of the workmanship and materials.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Quick easy process from home selection to closing.

  • Linda G.
  • Verified HomeBuyer
  • January 25, 2022
  • McCordsville, IN

Quick easy process from home selection to closing. Completion of construction seemed rushed leaving details for quality workmanship in question. Lennar customer service is quick to respond to correct detail errors.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Curt was very knowledgeable and helpful.

  • Edwin H.
  • Verified HomeBuyer
  • January 25, 2022
  • Westfield, IN

Curt was very knowledgeable and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

False Promises - No followThru

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2022
  • Wimauma, FL

We were made several promises only to receive crafty excuses, repeatedly. Quality is lacking in so many aspects of this construction it's difficult to name them all. Attention to detail is minimal from Lennar subconstractors. Simply put, the Lennar Team lacks integrity.

Lennar responded:
Hi, thank you for this review. We want to apologize for the attention to detail and quality issues you have expressed regarding your home. If there is anything that needs follow up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - Beautiful house and community.

  • Racheal Y.
  • Verified HomeBuyer
  • January 25, 2022
  • Las Vegas, NV

Beautiful house and community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great experience overall.

  • Andreal R.
  • Verified HomeBuyer
  • January 25, 2022
  • Crown Point, IN

Great experience overall. I’m very happy with my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Nice house, but the process to close was tedious and the final

  • Sokratis P.
  • Verified HomeBuyer
  • January 25, 2022
  • Beltsville, MD

Nice house, but the process to close was tedious and the final build of the house was not according to the plans we were initially given.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - The shopping experience with Lennar was superior.

  • Hector R.
  • Verified HomeBuyer
  • January 24, 2022
  • Humble, TX

The shopping experience with Lennar was superior. They facilitated the process significantly through their high-touch customer service, inventory, and the all-inclusive package. Despite the challenges brought by the pandemic, Lennar made the buying process streamlined and rewarding.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

They give you one year fake warranty

  • Anonymous
  • Verified HomeBuyer
  • January 24, 2022
  • Land O' Lakes, FL

Terrible experience. Be very careful with Lennar

Lennar responded:
Hi, thank you for sharing a review. We are sorry to hear about the poor experience you have had with your new home. If there is anything we can do to help going forward, please reach out at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - They build smart and modern houses

  • Anonymous
  • Verified HomeBuyer
  • January 24, 2022
  • Avon, IN

They build smart and modern houses

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Lennar - Great experience.

  • Denise D.
  • Verified HomeBuyer
  • January 24, 2022
  • Waxhaw, NC

Great experience. Everyone was helpful and informative. Greta service! Dan Lesho

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

High value homes with no sacrifice in quality

  • Anonymous
  • Verified HomeBuyer
  • January 24, 2022
  • Lakewood Ranch, FL

We purchased a fully upgraded home in a new Lennar development, and were pleased by the excellent result. High professionalism was shown by every employee we encountered. The pandemic years caused some delays in the build process, but Lennar persevered and still delivered.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Smooth buying and closing experience, however issues with construction

  • Nina C.
  • Verified HomeBuyer
  • January 24, 2022
  • Gaithersburg, MD

We had a positive experience with buying our house, the sales person was responsive and knowledgeable. We used Lennar Mortgage and Lennar Title, which made our lives easier. The Mortgage Officer was very helpful in the process. Construction on the other hand was a pain. We had to document all of the issues ourselves during several walkthroughs with pictures to make sure everything gets addressed and resolved. However many of the issues were ignored multiple times. They got addressed only after we escalated them to the construction management. Construction didn't commit to the deadlines they ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Lennar - Lennar insisted that they pay off my car with proceed from my

  • Pamela G.
  • Verified HomeBuyer
  • January 24, 2022
  • Wimauma, FL

Lennar insisted that they pay off my car with proceed from my sale in Atlanta. Payoff sent was 1000.00 over price and this money could have been put on mortgage. Lenders were VERY unresponsive, All of Lennars team except for one person in title were horrible at their job and never on the clock or in the office. Took more than 24hours for a return call and them they did not know anything.

Lennar responded:
Hi Pamela, thank you for taking time to share a review. We want to apologize for the poor experience you had with responsiveness and service from the team. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The Sales and Loan Process

  • Billy R.
  • Verified HomeBuyer
  • January 24, 2022
  • Las Vegas, NV

Everyone in this process has been amazing. However the 2 areas identified above were less than helpful. Loan Process: Slow response on loan process. Duplicate loan process requests. Very confusing. Sales department: The sales office was less than helpful and not professional at all.

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - GREAT CUSTOMER SERVICE FROM BEGINNING TO END.

  • Phyllis B.
  • Verified HomeBuyer
  • January 24, 2022
  • Fontana, CA

GREAT CUSTOMER SERVICE FROM BEGINNING TO END.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Wonderful home buying experience with Lennar!

  • Sujay P.
  • Verified HomeBuyer
  • January 24, 2022
  • Lake Forest, CA

Wonderful home buying experience with Lennar! Build quality of home and after-sales customer support is top notch.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great buying experience and would recommend.

  • Todd B.
  • Verified HomeBuyer
  • January 24, 2022
  • Littleton, CO

Great buying experience and would recommend. Staff was very helpful throughout process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall Experience

  • Bianca B.
  • Verified HomeBuyer
  • January 24, 2022
  • Whitestown, IN

Overall experience started off very rocky. It ended pleasant but it could have been better. Lennar needs work on customer service and making sure the customer feels welcomed. Also, there were a lot of things not done correct, or finished on my home. Currently waiting on things to be fixed or replaced.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Lennar - Overall experience was great.

  • Kathlina S.
  • Verified HomeBuyer
  • January 24, 2022
  • Johns Island, SC

Overall experience was great. Any concerns we have had so far have been addressed timely.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good experience with Lennar

  • Siddhartha R.
  • Verified HomeBuyer
  • January 23, 2022
  • Apex, NC

Lennar did what they have promised

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - These are NOT homes!

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2022
  • Converse, TX

These are NOT homes!!!!!! They are just houses built by contractors that have no pride in workmanship! Would not recommend this builder.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

The offer process was extremely stressful

  • Bonnie D.
  • Verified HomeBuyer
  • January 23, 2022
  • Lakewood Ranch, FL

The offer process was extremely stressful & drove the home prices above where they should be. They did not honor the people who were on the waitlist for several months, waiting for their homes.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Narrow Reviews by Area