Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18944 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lennar - Work quality is pretty bad.
- Anonymous
- Verified HomeBuyer
- December 01, 2021
- Las Vegas, NV
Work quality is pretty bad. I still have hole on my ceiling and no one seems to care about it. Hopefully next home purchase won’t be lennar.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Great until you move in
- Megan J.
- Verified HomeBuyer
- November 30, 2021
- Fontana, CA
The sales experience was easy and great! Many promises during walk through and signing- after that ghost town to any issues
Total Score 3
Quality 3
Trustworthiness 1
Value 2
Responsiveness 1
Cheaply built
- Timothy D.
- Verified HomeBuyer
- November 20, 2021
- Menifee, CA
Problems keep popping up at this house. We’ve been here five months and I’ve put in probably 15 work orders. The builder slapped this house together without attention to detail or quality control.
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 2
High hopes- Low Quality
- Anonymous
- Verified HomeBuyer
- November 09, 2021
- Spring Hill, TN
The trades they use do not do quality work. We have found that very cheap materials are used to cut costs and they are very hard to get out and fix any issues. We have dozens of items waiting to be fixed and our Lennar rep is unresponsive. I’m so disappointed in this company, as the houses cost more than they are worth, and as homeowners we should be able to expect quality for $400k. If we could do the homebuying process again we would not use Lennar. Be sure to get your own inspections done, and avoid Lennars mortgage company if you are able. They have a waiting list of people a mile long ...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Lennar - Poor quality, workmanship, and materials
- Michael P.
- Verified HomeBuyer
- November 03, 2021
- Fort Myers, FL
Poor quality, workmanship, and materials
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
The lack of communication
- Anonymous
- Verified HomeBuyer
- November 02, 2021
- San Antonio, TX
The lack of communication - such as never telling us when you wanted us to pay the energy bill (even though we had been asking you and the energy company). So ins instead, our home lost power. Thankfully we were home and could rectify it immediately, but as a military family, imagine if we weren't? Food isn't cheap these days.
Total Score 3
Quality 2
Trustworthiness 1
Value 2
Responsiveness 2
Lennar - The disparity of supply and installation in homes in the same
- Rahul S.
- Verified HomeBuyer
- October 26, 2021
- Maple Grove, MN
The disparity of supply and installation in homes in the same community is high, the prize was ever increasing though
Total Score 3
Quality 2
Trustworthiness 3
Value 1
Responsiveness 1
No Response on Community Amenities and Landscaping
- Richard L.
- Verified HomeBuyer
- October 16, 2021
- Gainesville, GA
House is OK materials are on the cheap side. Workmanship kind of haphazard. Ignores questions about amenity completion and landscaping of common areas, no one takes responsibility for these issues. Have been ignored by Builder Customer Care and HOA representatives or have received conflicting answers to other questions.
Total Score 3
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Quality is lacking in finished home -also lawn turf and sprinkler
- Richard H.
- Verified HomeBuyer
- October 07, 2021
- Williamsburg, VA
Quality is lacking in finished home -also lawn turf and sprinkler system was not done properly
Total Score 3
Quality 1
Trustworthiness 2
Value 1
Responsiveness 3
Lennar - Need more quality material and proper finishing.
- Lakshmi N.
- Verified HomeBuyer
- September 03, 2021
- Carver, MN
Need more quality material and proper finishing. Lots of gaps in back yard fencing where manager trying his best to resolve. But should taken care initially itself. 1. Window are not sound proof at least there are should stop small sound from out side. 2. Wood finishing is very cheap and work is not upto mark. 3. No proper updates on plans and schedule on pending work to be completed. 4. Lennar should have provided small change options in interior which make more difference from customer point of view. 5 . Quality of Steps to unfinished basement id worst when compared to other ...
Total Score 3
Quality 1
Trustworthiness 2
Value 1
Responsiveness 3
To fast production, not grade A quality of work.
- Anonymous
- Verified HomeBuyer
- September 02, 2021
- Kissimmee, FL
E for everything is not necessarily a good thing.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Lennar - Very disappointed.
- Carlos A.
- Verified HomeBuyer
- August 31, 2021
- Homestead, FL
Very disappointed. Lennar reputation proceeds them.
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Lennar - The homes are built too quickly.
- Cindy S.
- Verified HomeBuyer
- July 14, 2021
- Mount Dora, FL
The homes are built too quickly. After moving in you have to continuously call the service center for repairs which makes no sense since this is a newly built home. I am out of $450 because a pipe broke out in front of my house, the city came out and deemed it was my responsibility to fix and they turned my water off. Leak was caused by a piece of concrete that was sitting on the water pipe that caused a crack in it. Well I called their service to submit a request a repair, and the customer service representing acted as if she didn’t know what I was trying to explain to her, I got frustrated, ...
Total Score 3
Quality 1
Trustworthiness 2
Value 1
Responsiveness 3
Lack of response to issues
- John D.
- Verified HomeBuyer
- July 05, 2021
- Lakewood Ranch, FL
That lennar doesn’t follow thru on issues. Lennar has been procrastinating on a leak in my garage for well over a month. The pavers have been removed from the side of my garage. How can it take so long to fix a leak. There is now a tropical storm coming. I’m concerned about flooding and possible damage to the slab.
Total Score 3
Quality 3
Trustworthiness 1
Value 2
Responsiveness 1
Horrible new home buying experience.
- Omar P.
- Verified HomeBuyer
- June 17, 2021
- Sparks, NV
I bought a new home from Lennar at Sendero in Sparks NV and I have had nothing but problems since the house was in the construction phase. I noticed some of the work done was below standards and I addressed it with the superintendent of the job-site which got most of the issues resolved. When we did our walkthrough we spotted several issues with paint scratches and broken tiles but the customer service representative Ron would say “oh we’ll take care of that” and not mark it in the list of issues, now 5 months living in this house there is still issues that need to be fixed and I called the ...
Total Score 3
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Subcontractors never get back to you when you need answers to
- Richard S.
- Verified HomeBuyer
- May 11, 2021
- Myrtle Beach, SC
Subcontractors never get back to you when you need answers to questions about what was done on the house for example the irrigation system was put in at the beginning of the build I have no idea where the heads are I have no idea what type of system they're using and when I try to get information nobody bothers to call me back secondly when you asked first things from the DC after your house is closed he never gets back to you or he tells you he will get in but he never does trying to get information about the build of this house is like pulling
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
We thought we will be happier here but it hasn’t been
- Roxana F.
- Verified HomeBuyer
- April 07, 2021
- Gallatin, TN
We had so many repairs around the house that has taken so long to get it done. We have been in this repairs issues for almost three months now
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 1
Poor
- Jill D.
- Verified HomeBuyer
- March 24, 2020
- Cottage Grove, MN
This is my third new home built. This is by far the worst one. The walls are very uneven the painters are of poor quality. Several things need to be fixed. Not sure if I would recommend lennar
Total Score 3
Quality 1
Trustworthiness 4
Value 1
Responsiveness 1
Repairs
- Lisa P.
- Verified HomeBuyer
- September 24, 2019
- San Bernardino, CA
Repairs not taken care of as promised
Lennar responded:
Hi Lisa, thank you for sharing your comments. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
TOTALLY DISSAPOINTED THE DAY OF CLOSING
- Ana C.
- Verified HomeBuyer
- July 10, 2019
- Parkland, FL
1-Assure items selected in design list are correct 2-Watch for all interior doors are same as showed in Model Home style 3-That all door are properly mounted and leveling 4-Check paint retouches were done where needed 5-And very important, that meters and TV cables are located in right place between properties.
Lennar responded:
Hi Ana, thank you for sharing your comments about these items. We are sorry to hear about this matter. Please email us at corporatecustomercare@lennar.com with the details, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
Poor communication
- Jennifer W.
- Verified HomeBuyer
- September 03, 2025
- Trappe, MD
I will and already have cautioned others regarding this development. The day after I went to settlement they dropped prices 40k on same unit. Paint in unit very poor quality. Was told that areas would be covered except for sod (watering) a prospective buyer recently told me that HOA will not cover areas. The sales agent represented otherwise and did the same on other points.
Total Score 3
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
Quality and bad design
- Anonymous
- Verified HomeBuyer
- September 03, 2025
- Aurora, CO
The biggest issue is the interior design, its awful. It seems that the guy designed interior part of the did not have any knowledge of how to use the space. Too small bathrooms and cabinets are very bad with no drawers. It is a waste of money and Im not happy with my purchase.The homes are priced very high. I don't recommend anyone to buy.
Total Score 3
Quality 2
Trustworthiness 2
Value 1
Responsiveness 1
Mike R
- Michael R.
- Verified HomeBuyer
- August 13, 2025
- Bargersville, IN
Working with Taylor was amazing. Unfortunately Taylor doesn’t manage all aspects of the buying experience. The financing and getting to close was a disaster. It seemed like this was Lennars first home to mortgage and close. The price we ended paying is probably “fair” in today’s market but I do not think the price the home was listed at and the quality that went into building the home are comparable. So many small things could be done that would make these homes stand out and most likely bring a higher selling price, for example update fixtures and door handles instead of the cheap silver ...
Total Score 3
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Joe Connie and Rob Rock! The rest awful.
- Marissa M.
- Verified HomeBuyer
- June 04, 2025
- New Lenox, IL
Joe from Lennar Mortgage, Connie from Lennar Sales and Rob from Warranty are about the only positive thing I can say. They do their job, they care and they work hard. Otherwise,.. We were promised and told even through we were closing 7 weeks early we would have driveways and grass finished, we closed on 4/18 and its June and still not done. The assistant construction manager is rude and belittling and says the actual manager will call and does not call back. I have 3 young kids and a dog and they are unable to play outside and I have to walk my dog on dangerous conditions of rock with ...
Total Score 3
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Buyer Beware Stucco repairs are not covered
- Virgilio D.
- Verified HomeBuyer
- April 28, 2025
- Henderson, NV
I really enjoyed buying my home from Lennar, everyone came together to make this deal close on time. However, my home is over 70 stucco and I have a crack on the bathroom window which is about 10 feet in the air. I submitted for this repair after 1 week and it was denied. Christine Connor from Lennar came into the home 2 months later to look at other repairs and stated that the stucco repair is not covered under warranty. I would need to buy matching paint, buy some stucco repair, and get my ladder 10 feet high so I can repair it myself or I can hire someone to repair the window of my brand ...
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 1
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