Lennar Reviews

Work quality is pretty bad. I still have hole on my ceiling and no one seems to care about it. Hopefully next home purchase won’t be lennar.

The sales experience was easy and great! Many promises during walk through and signing- after that ghost town to any issues

Problems keep popping up at this house. We’ve been here five months and I’ve put in probably 15 work orders. The builder slapped this house together without attention to detail or quality control.

The trades they use do not do quality work. We have found that very cheap materials are used to cut costs and they are very hard to get out and fix any issues. We have dozens of items waiting to be fixed and our Lennar rep is unresponsive. I’m so disappointed in this company, as the houses cost more than they are worth, and as homeowners we should be able to expect quality for $400k. If we could do the homebuying process again we would not use Lennar. Be sure to get your own inspections done, and avoid Lennars mortgage company if you are able. They have a waiting list of people a mile long waiting for houses, so their customer service is shotty because there are plenty of families who would take the house if you choose to not move forward with the purchase. I felt almost bullied into leaving some of the issues. I just want my home to be safe for my kids and issue free, which is why we chose to buy a new build, but Lennars lack of quality has kept me up at night and made me nervous we didn’t make the right choice. Every single Lennar home in this community has issues, and every neighbor I talk to has their own lists of things waiting to be corrected. Sorry for the negativity, I’m just trying to be real. ... More

Poor quality, workmanship, and materials

The lack of communication - such as never telling us when you wanted us to pay the energy bill (even though we had been asking you and the energy company). So ins instead, our home lost power. Thankfully we were home and could rectify it immediately, but as a military family, imagine if we weren't? Food isn't cheap these days.

The disparity of supply and installation in homes in the same community is high, the prize was ever increasing though

House is OK materials are on the cheap side. Workmanship kind of haphazard. Ignores questions about amenity completion and landscaping of common areas, no one takes responsibility for these issues. Have been ignored by Builder Customer Care and HOA representatives or have received conflicting answers to other questions.

Quality is lacking in finished home -also lawn turf and sprinkler system was not done properly

Need more quality material and proper finishing. Lots of gaps in back yard fencing where manager trying his best to resolve. But should taken care initially itself. 1. Window are not sound proof at least there are should stop small sound from out side. 2. Wood finishing is very cheap and work is not upto mark. 3. No proper updates on plans and schedule on pending work to be completed. 4. Lennar should have provided small change options in interior which make more difference from customer point of view. 5 . Quality of Steps to unfinished basement id worst when compared to other builders. Lennar needs lots improvement in quality and process and communication with home owners. ... More

E for everything is not necessarily a good thing.

Very disappointed. Lennar reputation proceeds them.

The homes are built too quickly. After moving in you have to continuously call the service center for repairs which makes no sense since this is a newly built home. I am out of $450 because a pipe broke out in front of my house, the city came out and deemed it was my responsibility to fix and they turned my water off. Leak was caused by a piece of concrete that was sitting on the water pipe that caused a crack in it. Well I called their service to submit a request a repair, and the customer service representing acted as if she didn’t know what I was trying to explain to her, I got frustrated, hung up and went on home advisor and found a plumber. Now im trying to get reimbursement from lennar for the money that I spent and I am being told that “you may not get reimbursed because you didn’t go through us”. A water leak that caused my water to be completely shut off is an emergency, no one has time to be playing with your customer service representatives and waiting x amount of days for a contractor that they hire to come out. There’s many times that I’ve submitted service request and the contractors they hire either do not call me to schedule an appointment, they’ll schedule an appointment and just don’t show up. This is extremely frustrating as a new home owner. 2 months after closing and already have water leak. Take your time when building these homes, Rome wasn’t built in one day and that should apply for these homes too. Lennar homes are priced expensive so there should be no reason why the cheapest paint should be used through the home, the front doors are put on incorrectly where as the hinges are on the outside and if anyone decides to break into your home they can do so easily because all they have to do is unscrew the hinges off the door from the outside. The paint on the concrete is chipping from the heavy amount of rain that we’ve been getting because it was the cheapest paint used. ... More

That lennar doesn’t follow thru on issues. Lennar has been procrastinating on a leak in my garage for well over a month. The pavers have been removed from the side of my garage. How can it take so long to fix a leak. There is now a tropical storm coming. I’m concerned about flooding and possible damage to the slab.

I bought a new home from Lennar at Sendero in Sparks NV and I have had nothing but problems since the house was in the construction phase. I noticed some of the work done was below standards and I addressed it with the superintendent of the job-site which got most of the issues resolved. When we did our walkthrough we spotted several issues with paint scratches and broken tiles but the customer service representative Ron would say “oh we’ll take care of that” and not mark it in the list of issues, now 5 months living in this house there is still issues that need to be fixed and I called the Lennar warranty center because Ron won’t return my calls or address the issues and they say they cannot fix what is not on the initial walkthrough because it could have happened after move in, but since Ron didn’t mark the issues in the list I have not proof that we pointed those issues out. This is our first brand new home and the second home we owned. It’s been 5 months dealing with this, the baseboard for the downstairs bathroom was removed about a month in and it’s been like that since, the air vents for the air conditioning rattle at night and will not let us fall asleep, the the paint on the garage door is really uneven, the plumbing makes a whining sound when you close the faucet and other issues. We sold our previous home because it was getting old and we didn’t want to deal with repairs and issues but little did we know we were about to walk into a headache of issues and repairs. It’s not all bad I think Lennar uses quality materials and builds a really nice house but their customer service addressing warranty is horrible to deal with. ... More

Subcontractors never get back to you when you need answers to questions about what was done on the house for example the irrigation system was put in at the beginning of the build I have no idea where the heads are I have no idea what type of system they're using and when I try to get information nobody bothers to call me back secondly when you asked first things from the DC after your house is closed he never gets back to you or he tells you he will get in but he never does trying to get information about the build of this house is like pulling

We had so many repairs around the house that has taken so long to get it done. We have been in this repairs issues for almost three months now

This is my third new home built. This is by far the worst one. The walls are very uneven the painters are of poor quality. Several things need to be fixed. Not sure if I would recommend lennar

Repairs not taken care of as promised

1-Assure items selected in design list are correct 2-Watch for all interior doors are same as showed in Model Home style 3-That all door are properly mounted and leveling 4-Check paint retouches were done where needed 5-And very important, that meters and TV cables are located in right place between properties.

I will and already have cautioned others regarding this development. The day after I went to settlement they dropped prices 40k on same unit. Paint in unit very poor quality. Was told that areas would be covered except for sod (watering) a prospective buyer recently told me that HOA will not cover areas. The sales agent represented otherwise and did the same on other points.

The biggest issue is the interior design, its awful. It seems that the guy designed interior part of the did not have any knowledge of how to use the space. Too small bathrooms and cabinets are very bad with no drawers. It is a waste of money and Im not happy with my purchase.The homes are priced very high. I don't recommend anyone to buy.

Working with Taylor was amazing. Unfortunately Taylor doesn’t manage all aspects of the buying experience. The financing and getting to close was a disaster. It seemed like this was Lennars first home to mortgage and close. The price we ended paying is probably “fair” in today’s market but I do not think the price the home was listed at and the quality that went into building the home are comparable. So many small things could be done that would make these homes stand out and most likely bring a higher selling price, for example update fixtures and door handles instead of the cheap silver construction grade. A little thought of outlet placement would have gone a long way too. In the end, we purchased the home so I can’t complain too much! After being in the home for a couple months it just feels like we took a step backward from our previous home. ... More

Joe from Lennar Mortgage, Connie from Lennar Sales and Rob from Warranty are about the only positive thing I can say. They do their job, they care and they work hard. Otherwise,.. We were promised and told even through we were closing 7 weeks early we would have driveways and grass finished, we closed on 4/18 and its June and still not done. The assistant construction manager is rude and belittling and says the actual manager will call and does not call back. I have 3 young kids and a dog and they are unable to play outside and I have to walk my dog on dangerous conditions of rock with screws beer bottles/cans and caps left everywhere from the workers. We redid our island to find beer cans and chips INSIDE! I would not recommend Lennar to anyone, the process of buying the home was good but once you sign the paperwork and write the check they could careless. ... More

I really enjoyed buying my home from Lennar, everyone came together to make this deal close on time. However, my home is over 70 stucco and I have a crack on the bathroom window which is about 10 feet in the air. I submitted for this repair after 1 week and it was denied. Christine Connor from Lennar came into the home 2 months later to look at other repairs and stated that the stucco repair is not covered under warranty. I would need to buy matching paint, buy some stucco repair, and get my ladder 10 feet high so I can repair it myself or I can hire someone to repair the window of my brand new home. What a major disappointment. ... More