Lennar Reviews

The mortgage process didn’t go smoothly

House was rushed and you can tell by the details in the finish and not enough time to review work prior to close.

Quality control is severely overlooked and non existent. Very disappointed in the process.

After my experience, I would never buy or recommend anyone buy a Lennar product. From a distance it looks great, but when you actually look closely, the workmanship is horrible. In the 4 months of living in my new construction home I've had a flood, ceiling leaks, and a loss of hot water due to a gas regulator issue. While most of these issues have been fixed, it was a battle and shouldn't happen to begin with in a new construction home.

Lack of communication throughout the home building process from the Construction Manager and Salesperson. Many things missed or shortcuts taken that I had to ask to go back and address. Flooring options are subpar, as we have already had to replace the cheap engineered hardwoods they use. I will think twice in the future prior to using Lennar.

Poor quality of materials, framing bad so walls crooked and cabinets hung crooked. Cheap recessed lights and cheap cabinets. Never experienced a builder that does standby their work and do a 12 month punch list. Still issues outstanding and things not working correctly and I only closed 4 months ago.

Sales guy who originally sold us the home- fantastic! Everything else from there- terrible. Lennar lending is terrible I would not recommend them to my pets! Lots of shady backdoor stuff going on with them. The build of the house is ok, lots of little things they don't do which are basic things in my opinion- sealing granite and floors, just to name a few. Once home is purchased and need ur repairs done- ha! Good luck with that. Our building manager was NEVER anywhere to be found. Took 3 months to complete punch list... which by the way was supposed to be done BEFORE closing. If I had to do it over again I wouldn't look into a Lennar sorry. ... More

Entire process in terms of signing/closing was ok but communication could be better. Construction team is very poor in communication and status update and can’t keep up with meeting timings. Overall quality, workmanship and materials were very poor. It is surely not matching what Lennar wow on their website about quality. We had many issues in terms of quality of overall construction. Right after closing within 10 days of living, we discovered shower leak with lose plumbing and dripping water in a bedroom. Also, wall/ceiling bumps visible in all rooms, floor unevenness/gaps/scratches, cabinet gaps/scratches are the few examples. Has to deal with warranty from day 10. Even after 4 months of living, issues are still worked on by warranties. Warranty response to all of these issues were good but sad part is, it is taking very very long to fix those issues. Many reschedule of warranty work happened during fix. Even after closing we feel like we are still living in construction/toxic zone with scrubbing/painting and wood work going on in new home. No doubt warranty is trying to fix the issues but if construction team had done better job with quality, it would not only save lots of time for buyer but also reduce lots of frustration after spending entire life saving. Lennar try to save $$ during construction and wasting everyone’s time. For warranty it is their part of job to fix issues but for buyers, it is just waste of time and lots of frustration. ... More

Once the buying process was completed - Lennar has not upheld the convenance & restrictions of the neighborhood. They don't hold trades accountable for their lack of performance. And the property management team is lacking. It would help if tasks were completed successfully the first time instead of making promises that issues/concerns will get better.

Disclosure about flood insurance and the rental townhomes directly across the street from my house we were never informed about these issues. If we had known we were in a rental community we would not have bought, the agent in the model was not informative.

First, when we requested for an independent inspection, the time scheduled was changed and then work continued before the inspection was done. When non-code items were found, the builder tried to state that they were within code and our inspector had to send them the code for them to change it. Even after this code notice, we have noticed that our neighbors' houses have outside electric covers has not been changed. It almost seem to tell us that unless one complains or point out a problem that only that person's problem will be solved, instead of every house built there after. Also, Lennar's mortgage had promised us that they could secure us a VA loan for us and then later told us there were unable. And by closing on a Saturday, they would not allow us to work with another lender. ... More

Expensive for the quality of workmanship

escrow was horrible....we were in escrow forb8 month while house being built. They waited until the LAST WEEK to let is know we need few more documents. Then we're scrambling to find before we closed. Ended up closing after initial closing date because of it.

I would never recommend a Lennar home. We had to buy from them because we wanted to be in the neighborhood where they were the only builder. Within one week of closing, shingles were blowing off the roof and within 3 weeks we were catching buckets of water from the leaks in the roof/ bathroom vents. I could go on for a long time but hopefully you get the idea. They are responsive to issues because thats how they manage their business, by never doing things right the first time.

Cindy at east highland Lilburn the new house sale agent was very unprofessional never called me for walk through never returned any of my calls Very bad experience. First time my walk through got cancelled she never informed me second time she never confirmed my walk through time. She were not helpful at all.

I quite disappointed in what I'm learning about the vacation home part of the community. Very noisy, crime, etc.

It is clear that the point was to complete our house as soon as possible and cut corners. We were given the run around on everything and all involved Lennar employees were more interested in other things than helping us. It takes forever for things under warranty to get replaced and have someone come out to do so. Th Customer Warranty Rep said multiple times "thats all you can do" on things link the staining of the railing, the crappy wood used for our front step, and pretty much everything else. Also, the contractors they used are not very good and they do not care and stonewall to avoid fixing things. ... More

See above review regarding punch list and warranties.

We love the home despite the fact that we are still having to deal with punch list issues prior to closing now that we’ve been in the home for 4 months. The Lennar agent our realtor worked with was not trustworthy come to find out on things we were told early on when we decided to buy. Lennar management is horrible! I wouldn’t ever seek out to work with this builder ever again.

Experienced numerous problems from purchase to closing. Did not receive things we were told were included in house. Couldn't even get in house for a couple of days after closing. Still unresolved problems. Overall was not a good experience.

There have been multiple issues since moving in. The front rain spout that goes underground had to be dug up twice, as my drive way was an ice skating rink due to overflow. The flooring was not installed properly and had to be repaired, then the baseboards had to be repaired by 3 different people! The upstairs bathroom tub has cracks apparently from shipping and the manager just had someone repair it. I bought a brand new home I expect brand new everything. The oven is not level and hasn’t been fixed yet. The granite countertops are now pulling down and away from the wall; all that will be done is caulking according to what Chip indicated. The master toilet plugs up frequently with just urine and 1 piece of toilet paper. The requirements for fencing does not match up with where the front landscaping ends - almost 5 feet between where gravel ends and where fence can begin. Front landscaping still not started at any home and no indication of when it will start. The stainless refrigerator and dishwasher look terrible even after washing with special stainless steel cleaner. There is no towel rack in the master bathroom -just a hook, which is not sufficient. Stephan and Chip are great! They are/ have been very responsive and do their best with what they are able to do. Great customer service with those two. Just very disappointed with some of the craftsmanship of the home. ... More

Not bad for price

The lack of response with issues not corrected of warranty items and from closing after 4 months .

get a closing date included in contract if possible and penalties if possible. These people should be more responsive to people spending their money. No reason for these major delays that cost me in excess of $5000 . for temp housing. Im sure that this survay will go no where, and nothing done for me or the next person,

That their buying/building process excludes updates and input from the buyer. Other similar developer/builders in the area DEEPLY INVOLVE the buyer...to make the new home experience a joy....NOT what we stepped into