Lennar Reviews

Great service. Always trying to help out on everything we ask.

The mortgage and sales end was totally unprofessional and inept. Lennar is in serious trouble once this market settles down. Still waiting on punch list items after two months with little to no communication. Would never seek out a Lennar home again.

According to prices it’s very nice and nice location right next to highway 80

Building a home is very difficult, but building during a pandemic is extraordinarily stressful. supplies are always limited and timelines are completely disregarded. there needs to be teams working with the buyers in order to keep communication flowing. It seems that materials that arrive or not going to the homes that have been waiting the longest, but being distributed randomly. I am sure this is wasteful and costly for the builder, but frustrating for the buyer who waits months for supplies to arrive at their home only to see that other homes that were purchased much later were completed much faster. The entire build process needs to be reevaluated so that buyers are not left during a very busy season to be scrambling to find somewhere to stay because of all the delays. Once we were assigned a new project manager, the communication did improve. Donald did a great job trying to relay problems to us; however, his hands were tied with being able to resolve issues in a reasonable amount of time. Once our home was completed, there were multiple issues with the construction and cosmetic appearance of the home. Many items were damaged or not done at all, and here we are two months later still trying to get things repaired. I would definitely not do this again. I believe that Lennar could be much greater than they are, but they are completely focused on money instead of quality. ... More

The representatives were all very professional and responded to inquiries in a timely manner. Everyone was friendly, helpful and knowledgeable. It made the whole process easy.

To be honest since day one I've been having bad experience with Lennars Home from the day I gave my deposit until my closing date plus things that currently have not been fixed when I was advised it will only take a week after my closing date. Just unacceptable.

Not much to say besides having to call stuff in from settling of a new home. I just wish they had installed AC or had given an option for it.

Delays in construction. The quality is terrible. We were made to do a walkthrough of the townhouse when there was absolutely nothing ready. They took another 4 weeks to complete. If that was known to the folks working there why would they schedule and walkthrough and try to close just to show the numbers at the end of month? Had roof leak on the first rain after moving in. Great response to attend that but being quality builder this is not acceptable.

The level of clear communication is key and what makes Lennar stand out. As an excited home owner in waiting, we were excited and anxious to start our new life in a new community. The Lennar team gave us that peace of mind and confidence that we made the right decision. We now have four family members that have purchased Lennar homes, from Erie to Castle Rock.

The female loan officer was a total nightmare. She had no clue how to talk to us and couldn't explain what she wanted.

I am in awe of the materials I used. they are not of good quality for the price of the house. response time is not good. Every day new details come out and it is a new house.

Evan and Justin did a great job making sure we were comfortable and satisfied. The sales rep was not very appreciative of our business. A simple "thank you" goes a long ways.

I found the construction manager and the followup great. The sales people were also very responsive and helpful. The overall construction was less than I expected for the price that I paid...ie the backyard requires more fill in order to stabilize the patio, the bathroom window is clear and look directly out on a neighbors entry, the grouting was very poorly done in many areas.

I wish communication with sales agent was easier. On several occasions, we had to initiate communication. Even if sales agent doesnt have answers, Im ok with that - but that needs to be communicated.

Poor finish work , grout @ tile work extremely poor workmanship , had a customer care representative on virtual inspection of tile work , never heard another word from lennar if they would accept or deny claim , home was very dirty when we moved in layer of dust on hard floor surface was hard to believe , expected better

The home building experience with Lennar was amazing from start to finish. Throughout the process we stayed informed and were notified of changes and updates in real time. Effective communication was a priority and for me and Lennar kept me in the loop of all the happenings. The agents with Lennar were honest and transparent. If there were any errors or delays we were notified and corrective action steps were shared right away. If I were to build again I would choose Lennar without hesitation. Our home is perfect and the quality of construction is great. Lennar is responsive and dedicated to make your next home exactly what you are looking for! ... More

The homes are beautiful and look great. There are some things that could use improvement. The loan process was very tedious, was nowhere near this much issues with my first home. A lot of confirming useless info that was already provided and needed resubmitted which tells me they were too lazy to look for the documents. The home inspection was great, we pointed out the flaws and we got them fixed, my issue was sod was delayed which was understandable, but if we were the first home to move in without sod, I imagined we should be the first to receive sod, not other houses that came after ours. Other than that, no other real issues stood out. Everything was handled professionally. I feel like the quality of work obviously isnt that what they put into their model homes. But if that's what they're trying to sell then that should be an expectation, those little things count. Or else you feel like, okay they got my money and now they don't care about my service. ... More

This is our second Lennar home and we love the floorplan. Their homes are good values, but this one had many more quality issues than our first. Also they used to brag about how technologically advanced their homes were, but perhaps due to covid and staffing shortages, the technology in this home was essentially a DIY exercise. The home was not even close to ready when we did our walk through and the closing was bumped twice due to garage door availability. A few of the more major issues were: 1. The kitchen cabinets and granite in the kitchen weren't set properly and the range/oven didn't even fit in the resulting hole! They are going to reset the cabinets and the granite. Hopefully this will be done well. 2. The Kitchen floor also sloped and the island granite had to be shimmed 1/2 to 3/4 of an inch to level out the surface. This wasn't done well and looked really bad. We will see how they choose to fix this. 3. The door to the garage is crooked in the frame, allowing light and wind to come in. It isn't clear if this can be fixed without replacing the door. 4. Lastly, the most disappointing thing was the internet pre-wire. While they used CAT5e wiring and have a nice sized equipment box in the home, they actually terminated the CAT5 internet wire in each room with TELEPHONE plugs! This was done correctly in our 2018 Lennar home. This meant I had to rewire EVERY internet outlet in the home if I wished to use them for their intended purpose. The RJ45 internet jacks are NOT hard to come by, so this was done just because Lennar didn't want to pay their installer to do the job right the first time. 4. Most items identified before and during the walk through weren't finished at closing, and a few of the large issues are still being worked 5-6 weeks after closing. This is the fourth home we have built, but this has been by far our most frustrating home building experience. Since we didn't live in the city of the build, we couldn't keep track of their progress or lack thereof. ... More

Lennar has a well-rounded sales and closing team!!!

Our salesman, Viet, and the construction supervisor, Corey, listened well and took care of any concerns we had.

Great house and great floor plans!

Hard to say since no previous experience but our overall satisfaction is high enough, definitely will recommend Lennar

Everything included, as the ad indicates.

Very good quality! good customer services too!

With the builder's "everything included" policy, it was simple to pick a place knowing most of what we needed was part of the package. I used Lennar Mortgage, so my purchase truly was "one stop." Everyone from the sales consultant, to the loan management team was super helpful and did everything they could to make sure the sale went through. An unexpected bonus has been the on-site construction management team that is always around to fix minor issues or answer questions about the home's features. This is my first new construction home and I couldn't be happier with the results.