Lennar Reviews

The process started well. At the time of closing, the quality of the home "appeared" to be what we expected. We put a great deal of trust in the builder on delivering a house that was as advertised and a high quality of work. But within the first several days and weeks it became apparent there were a number of "quality" related issues that went beyond aesthetics and were fundamentally wrong. Issues ranging from faulty appliances to poorly designed/engineered duct work to improper placement of fire/smoke alarms. It has been over five months of taking two steps forward and two steps back working with Lennar and various service providers to try to correct the issues, but still to this day we have NO resolution on ANY of the original issues. At this point, we feel like we were sold a bill of goods and no one wants to take ownership or responsibility and correct the issues that should have never been issues to begin with. We have lost confidence in Lennar as a builder and would have a hard time recommending anyone using them unless you had no other choice. Like you see all too often, they talk the talk until the day of closing, and then no one has the time to do the right thing. ... More

They build too fast so you end up needing too much fixed. Time consuming and stressful

You better think twice and get a second opinion.

I have had nothing but problems since buying. There have been numerous issues with warranty work that is very unreliable. Upon move in we were told the house would be cleaned. Not o LT were there con webs in the corners but there is still paint on the floors that I, myself, am cleaning over time. There has not been a time that warranty work has been scheduled and kept. They are always late or don’t show at all. I would not recommend anyone to buy from Lennar as it stands now. I know that I myself would hate to go through this experience again.

Poor materials used and sloppy craftsmanship.

Poor quality. Some of the cabinet doors didn't install properly, floors make a squeaky noise.

It doesn't appear that the construction team did a quality check/inspection on all the sub-contractor work. Since we moved in this past January, we have had several visits from contractors to repair/finish work that should've been completed before closing. Cracks in windows, unfinished paint jobs, drywall issues. It is very noticeable to see the poor workmanship and lack of quality in how the work was supervised. We were not expecting to have all these issues within the first three months of living in a brand new home.

Flooring feels like it's coming up, wall paint peels off by wiping it, caulking on floor peels, bunch of nails, screws, papers, plastic, etc that has came up just by leveling the dirt in my backyard, paint on windows, back sliding door wouldn't stay on tracks for about 2 weeks.. I asked for help once and will never ask again.. nor do I want a follow up email or reply!

The communication throughout this whole process has been terrible. The building of the home was a total rush job. The NHO was a disaster. 2 more walkthroughs were needed to make sure all the repairs and touchups were done. I will never work with Lennar again

If I didn't have an amazing Realtor this would have been an even worse experience. My best advice is really do your research on materials because the options they provide (carpet,tile etc)never look the same once installed. I will be having many things replaced (windows and doors) some things were just thrown together in the build. Better communication with their lender would also improve the process

The home and value of the home is good. The people. We worked with are lying sacks of scum. They didn’t explain the Master HOA. They lied about a pool and clubhouse just to get us to buy. Good home, dishonest workers!

Felt like my concerns during build were brushed aside. Have lived here for a few months and still finding things that are weird/not straight, clumps of texture that we didn't catch on walk thru. Floor plan is great. Located near schools. Probably would try not to buy from lennar again. Someday could be a good rental property.

How condescending and demeaning the loan process was. How I thought I would be getting certain things in my home and didn’t. The poor craftsmanship and cheap materials from which the homes are built. The lack of security on the construction site during construction and after.

I will not be recommending lennar to anyone. The experience of buying a new hour was ruined by Leeca and John B. I was appalled at the way they treated and talked to me throughout the whole process. It was bad. My realtor is not even taking clients to lennar anymore.

The houses are nice, but the materials used are low quality.

Don’t hold there trades to high quality standards of craftsmanship. My backyard is so lumpy & ungraded my I almost sprang my ankle when chasing my kid around the yard.

This is my second time purchasing with Lennar and it seems that departments are not connected and do not talk to each other.The best part of this experience was working with Irma in Arden Park. She was amazing and made everything ok. She should be commended for providing exceptional service!

Trying to get a closing date was a nightmare and all amenities which we are paying thousands for are not be completed for more than a year later. People have been in here 2 years and receiving nothing but paying high HOA and taxes.

Bought from across the country wasn’t able to be there along the way. A lot of qc issues from slanted walls, terrible paint, non existent cleanup. Pretty disappointed with the build compared to 2 others we have built

Purchase the home and 2 months in things started falling apart. Called to get it fixed and no one had came to fix it.

I just do not even have the endurance to go into it. Paid a lot of money for a new home with numerous fixable issues. It is a great home, it has a lot of great features and very high quality materials—craftsmanship has flaws that could have been avoided but more importantly could be fixed if Lennar would just stop making excuses. The part that disappointed me most was the horrible customer service, failed transition and zero welcome by Lennar into our new home.

Lack of response and poor communication regarding repair needs and concerns.

Lennar moved up our completion date by a month but forgot to notify us until we followed up to ask them. When we arrived for the walk-through, we were stunned and dismayed by the amount of work that was not yet done or done incorrectly. They installed the wrong granite countertops and then ripped up our counters to replace them. They pressured us to close on time but didn't deliver our dishwasher until a week after closing. The construction manager actually installed a used model to trick us into closing on time, then lied to us and told us the supplier had sent the wrong model by mistake. As soon we closed, he removed the bogus dishwasher and left pipes disconnected under the sink so that water spilled all over. The quality of workmanship overall was very disappointing for a new home, and the materials were also cheap and shoddy despite the fact that we paid for upgrades throughout. ... More

Monitor the work throughout the process. Many of the trades do subpar work and the construction manager failed to do to his job. If you can be here everyday to check on the progress than you might be ok. If you're forced to rely on the construction manager...well good luck.

Alot of information was not included with buying this house & quiet a few issues came up. 1. New owners have to seal all the grout throughout the entire home.(found this AFTER we moved in by neighbors also upset about this.)2. If a wall has a crack or the window bead is coming away from the wall, custmer care will not fix it for an entire YEAR, because it is considered cosmetic(sure hope visitors don't mind seeing this in our BRAND NEW home!)3. Wooden floors creek, ALOT, didnt notice this in the final walkthru.4. Poor insulation, noise carries throughout the entire house.5. An electrical outlet was completely forgotten, left only with an electrical box! *How did this home pass the final electrical inspection? 5. Low grade carpet( for the price of this home, carpet should be plush)6. The yard has a drain but grounds are soaking wet, irrigation box has water in it, still waiting for them to address it( it been 2 weeks now)7. Driveway has stains on it mixed into the concrete mix(mud?dirt?) 8. Fence boards are splattered with concrete(thought it would wash off, thinking it was only mud.)Overall, disappointed in the quality for the amount that this home cost. Advise: during walkthru , look for workmanship issues,dont be shy, write them ALL down, make sure they are addressed/ talk to the neighbors in the neighborhood you're considering....they will have valuable feedback. ... More