Lennar Reviews

Didn’t get a choice on anything in the home (covid supply issues). Craftsmanship isn’t the greatest, subfloor unlevel and was supposedly fixed with float, lots of Sheetrock repairs during construction, repaired but can still see where it was. Trim on doors where locks go is cut wrong on all exterior doors. AC wasn’t zoned right, plumbing fixtures feel cheap. Overall it’s a good home but seems like tradesmen didn’t care about doing a quality job

Kacie and the Lennar mortgage team made my home buying experience seem effortless. Kacie kept me well informed on the progress of my home weekly and the mortgage team made the loan process and closing process so easy. I would definitely recommend Lennar homes to anyone looking for a new home.

Lennar home builders to doubt when compared to other builders using quality building materials and red customer service really reference observe when compared to local Tennessee homebuilders.

Building manager unable to resolve all issues and claimed things were not fixable. I.e. framing issues around windows that had to be fixed post move in and re dry walled. Other areas such as chip in counter and damaged kitchen cabinet not fixed to owner satisfaction when pointed out in pre walkthrough. Other areas it was clear that blue tape was removed without addressing such as paint next to kitchen door. Tape was removed but not painted until closing day when homeowner pointed out it was missed again.

All of the Lennar staff we've dealt with were knowledgeable, responsive and professional. We love our home, and appreciate all that was part the standard delivered product...overall an excellent value.

Nothing good to say accept staff I met are outstanding

Had a great move. They answered all my questions and helped me have a smooth move.

Initial meeting with sales rep was great. Told about 6 months to build. When signing purchase agreement, $10,000 was added to cost of lot and a tentative closing date of 8 months out. Although they really didn’t give a reason, I sensed they didn’t want to lock in a lower price knowing that it would take longer to build during supply chain shortage and labor issues. Actual closing date was backed up twice and ended up being 9 months and 2 weeks after singing purchase agreement. Front line staff were always cordial and empathetic but it was obvious there was much going on behind the scenes that was well beyond their control. Lennar likes to promote EI (Everything’s Included) as far as all of the latest technology is concerned. I’d agree that there are many items that can be linked and controlled using a mobile phone. However, when you call Customer Care for assistance, you are told that you have to install internet smart home hubs on your own and that you can watch videos on the Lennar web site for instructions on how to connect all the technology devices to your phone. A flat out, no, is what you can expect to hear If you request a representative to come to your home. Everything’s Included except the help to connect any of the EI devices. ... More

Overall we felt that we are cheated on the quality of the workmanship and the material. They are rushing with the construction process and hence compromising on the quality. During construction hard to get updates and clarification on any concerns we had. They even close the house before fully ready. The warranty process is awfully bad...The list will go on and on...

The builder are attentive to detail. Great subdivision. Only thing that is missing are the amenities.

Quickly addressed all issues before and after closing.

We rented at Bonita Springs National GC. That is main reason we chose Lennar. The only negative was that it took longer than we hoped to build because of pandemic and economic policies.

The only good thing about buying this home was the new home sales rep Brittney. She helped me with a lot of my concerns with Lennar customer service team and my issues with the community.

A reliable and Trustworthy.Good backup support

Quality of workmanship is lacking

Joe, Mitch and Dan have been great help us buy the home and the other have been great to get my issues fix. Still waiting on some but hope they will get them done.

The team assigned to my me in the purchase of my Lennar home. Was truely amazing. Fun to talk with when i had questions. And helpful in all areas of the buying process. great job lennar team. Thank you

Excellent, available, quality, and fulfillment promise

It's my first home and we were excited through out the process.

There have been a lot of issues once we moved into the such as with the dishwasher, garage door, windows, etc. too much stress for a new built.

Delivered quality home in record time.

The overall experience has been almost seamless. Lennar was very responsive and for the most part everything was done on time and ready to go. There are always hiccups in the mortgage process, but Lennar kept those as smooth as possible

Absolutely NO follow up to issues.

Good overall experience. 1 downside is you cant change anything or have anything added during construction even if it would make things easier in the long run.

Great experience! Good people to business with and very responsive to questions or issues.