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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21555 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21555 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Fast friendly and great service

  • Troy R.
  • Verified HomeBuyer
  • February 08, 2022
  • Lancaster, SC

Fast friendly and great service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall is good, at the end there was a delay to finish the development

  • Hester Z.
  • Verified HomeBuyer
  • February 08, 2022
  • Orlando, FL

Overall is good, at the end there was a delay to finish the development which I understand, but it took more than a week to complete the last piece due to the mistake of supplier and the builder. It almost affected my loan (my locked rate was expiring at the day of the delayed closing date), to be honest I was not happy about it!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Overall I am pleased with my purchase - this was a much better

  • Lisa B.
  • Verified HomeBuyer
  • February 06, 2022
  • Aberdeen, MD

Overall I am pleased with my purchase - this was a much better experience than my previous home buying experience. The team is awesome and I like the virtual customer care center for resolving work orders based on my periodic inspections in the first year

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - I thoroughly enjoyed my home buying experience with Lennar.

  • Molly C.
  • Verified HomeBuyer
  • February 06, 2022
  • Summerville, SC

I thoroughly enjoyed my home buying experience with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Not the best experience for a new home buyer.

  • Lakeisha E.
  • Verified HomeBuyer
  • February 05, 2022
  • Wesley Chapel, FL

Not the best experience for a new home buyer. The quality of the workmanship and resolution of issues was poor.

Lennar responded:
Hi Lakeisha, thank you for this review. We are sorry to hear about the poor experience you have had with your new home. Our team is here to help, if there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

kind and helpful

  • Elizabeth H.
  • Verified HomeBuyer
  • February 05, 2022
  • Batavia, IL

Everyone was patient, professional, and eager to help.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

very personable

  • Maureen P.
  • Verified HomeBuyer
  • February 02, 2022
  • Hudson, FL

This is a cookie cutter home. you are not allowed to change not even a light bulb. It is built very cheaply. Very few windows, no medicine cabinets or drawers in any bathrooms. all appliances are beginning level appliances. our dish washer wheels fell off 1 week after we moved in. The wash machine leaks, the faucet is already very loose. and I can go on. They promised us the lights for the garage and we are still waiting for them. We decided that we will just rebuild it as we go along.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - Our house is lovely and the Lennar staff have been amazing.

  • Adriana M.
  • Verified HomeBuyer
  • February 02, 2022
  • Forest Grove, OR

Our house is lovely and the Lennar staff have been amazing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The exceptional experience with the Sales Consultants Rosalie and Gail. Tey were like working with family

  • Ronald C.
  • Verified HomeBuyer
  • February 02, 2022
  • Menifee, CA

A little more attention to detail is needed in workmanship. It was found when attempting to install a ceiling fan that the wires were completely painted, over and they had to be scrapped to identify the color. Where you'd assume 18" between studs, it was 24". After some rain, a 2 1/2 + foot sink hole appeared adjacent to the exterior garage wall directly below the breaker box.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Construction Manager Bo

  • Annette L.
  • Verified HomeBuyer
  • February 02, 2022
  • Punta Gorda, FL

Bo was wonderful through out the process after taking possession as there were a few things that needed attention. He made sure all issues were taken care of and in a timely manner.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Victoria, MN

Being a first time homebuyer they really helped walk me through the process and answered all of my questions very quickly. The whole team was great to work with and I would highly recommend Lennar to anyone looking for a home. I have already made recommendations to my friends and colleagues at work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great people

  • Brett L.
  • Verified HomeBuyer
  • February 01, 2022
  • Lakewood Ranch, FL

Too many open items at and after closing. The Lennar team is addressing them but some items remain out of stock and are yet to be installed (bathroom light fixtures)

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Great for first time home buyers but also do your homework.

  • Mercy I.
  • Verified HomeBuyer
  • February 01, 2022
  • Haslet, TX

Great for first time home buyers but also do your homework.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Incompetence, below average workmanship.

  • Don P.
  • Verified HomeBuyer
  • February 01, 2022
  • Fate, TX

The house was flooded while under construction, seemingly due to lack of oversight that would have caught it before the damage was so extensive. We fear that we have mold that will affect us later. Delays in completion cost us a lot of money, part of which ($1,000) Chad with Lennar said we would be compensated for, this never happened.

Lennar responded:
Hi Don, thank you for sharing a review. We want to apologize for any issues you have encountered due to the workmanship in your new home. Additionally, if there are any items you would like us to follow up on with the local team, please send us a detailed message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Lennar - communication was poor until the end and others got involved

  • Denise T.
  • Verified HomeBuyer
  • February 01, 2022
  • Raleigh, NC

communication was poor until the end and others got involved from lennar and got involved and we worked thru the issues

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 5

How easy the whole process was

  • Wendy K.
  • Verified HomeBuyer
  • February 01, 2022
  • Forney, TX

Lennar made it really easy and communication was good. I went thru Lennar for the mortgage as well and the whole process was seamless. Closing was a breeze. I am so happy in my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great team to work with to buy a home!

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Charlotte, NC

Great team to work with to buy a home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The purchase experience was easy enough and went relatively smooth.

  • Susan A.
  • Verified HomeBuyer
  • February 01, 2022
  • Santa Clarita, CA

Although the purchase experience was fine, there are lots of issues with the house as far as quality of workmanship. I am extremely disappointed with all of the problems that have come up with the house.

Total Score 5


Quality 1

Trustworthiness 3

Responsiveness 3

reliable good builder

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Conroe, TX

good builder with fair prices

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - I would say to a new home buyer is that it’s your responsibility

  • Candida V.
  • Verified HomeBuyer
  • February 01, 2022
  • Forney, TX

I would say to a new home buyer is that it’s your responsibility to stay on top of things. Make sure to ask questions and to keep in touch with the construction of your home.

Lennar responded:
Hi Candida, thank you for the review, we appreciate your feedback. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Lennar all include helped me not go and explore what options

  • Mahipal P.
  • Verified HomeBuyer
  • February 01, 2022
  • Exton, PA

Lennar all include helped me not go and explore what options need select when you buying .it is good for first home buyers and also we know what is the price for the home all include

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The upstairs floor is wavey and squeaky.

  • Robert E.
  • Verified HomeBuyer
  • February 01, 2022
  • North Las Vegas, NV

The upstairs floor is wavey and squeaky. The kitchen counter tops are different colors and we were told we're looking at it wrong. Huge gap between garage door and house, we were told it's normal. No other house I've owned had a gap like this neither does any other house in this neighborhood. The kitchen cabinets are white, we ordered espresso. No heat or a.c. flowing in vent to downstairs master. That was resolved after two visits. The fire door from the garage into the house is split in the center thru the deadbolt and knob. I was told by the manager that she spoke with the manufacturer and ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - It was more stressful than it should have been because of the

  • Frank F.
  • Verified HomeBuyer
  • February 01, 2022
  • Punta Gorda, FL

It was more stressful than it should have been because of the closing date!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Bad costumer service not response in a timely matter

  • Claudia A.
  • Verified HomeBuyer
  • February 01, 2022
  • Las Vegas, NV

Bad costumer service not response in a timely matter

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

The speed and efficiency of the buying experience with Lennar.

  • Mark E.
  • Verified HomeBuyer
  • February 01, 2022
  • Charleston, SC

Excellent buying experience with Lennar and the closing agency.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

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