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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19381 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

19381 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Unorganized after closing

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2019
  • Ruskin, FL

I really enjoyed my new home up at the amount of repairs needed and the timing is not responding from the associates was unacceptable this is a new subdivision and I have heard several complaints from my neighbors as well

Lennar responded:
Thank you for the comments about your warranty experience. We are sorry for any inconvenience. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Disappointed

  • Tony L.
  • Verified HomeBuyer
  • June 26, 2019
  • Bonita Springs, FL

The responsiveness of the Lennar team post closing has been unacceptable. This was compounded by many issues of poor quality materials and poor workmanship.

Lennar responded:
Hi Tony, thank you for your feedback. We are sorry to hear about the issues you experienced. Please send us a message with any outstanding items to corporatecustomercare@lennar.com and we will be happy to review and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Under Delivered

  • Anonymous
  • Verified HomeBuyer
  • June 15, 2019
  • Orlando, FL

Had high expectations that were not met based on testimonials from friends

Lennar responded:
Thank you for sharing your experience. If you will send us your feedback about how your expectations were not met, we will be happy to follow-up. You may send your comments to corporatecustomercare@lennar.com. Thank you again.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Homebuying experience

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2019
  • Matteson, IL

My first time homebuying experience has been harrowing. It had taken four months for my driveway and walkway to be laid, and I'm still waiting on the landscaping. I get most of the process is weather contingent, but I've seen other homes around me completed and the owner have yet to move in. It has been an inconvenience having to park on the street with limited parking. I love my home, but the process has been exhausting.

Lennar responded:
Thank you for your comments about the weather-related issues with your home. If you will please send your address, along with any items outstanding, to us at corporatecustomercare@lennar.com, we will be sure to review and respond.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Not happy

  • Yuliet B.
  • Verified HomeBuyer
  • December 17, 2025
  • Homestead, FL

Very ship materials are use to build, finishes are really bad.

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

Promises promises promises promises promises

  • Anonymous
  • Verified HomeBuyer
  • December 11, 2025
  • Summerville, SC

I have been lied to by almost everyone associated with Lennar. Starting with Lennar Mortgage to the new construction manager at the 3 final house walkthroughs. Promises made promises broken. Even the warranty process where cases are closed when parts on order take longer than Lennar likes. And another created when work scheduled and closed again when work not completed. Only to be resubmitted again and again. Who are you fooling? Not me. Lennar get your act together.

Total Score 3


Quality 3

Trustworthiness 1

Value 2

Responsiveness 1

Very disappointed with Construction Manager and supervisor

  • P&M Realty L.
  • Verified HomeBuyer
  • November 18, 2025
  • Katy, TX

Overall the sell representatives are really nice and very professional but unfortunately I can't say anything good on the construction side . The supervisor doesn't commit to his roll on supervising his construction manager. The construction manager really need a better training when it comes to delivering the quality products that Lennar offers.Construction managers all they want is not make you sing off on there release to close title and don't care about the quality always very denial on everything we point out that need to be fix. So my advise to all new buyers is make sure they listen ...

Total Score 3


Quality 1

Trustworthiness 1

Value 3

Responsiveness 2

Construccion foreman / home warranty / poor response

  • Abelardo N.
  • Verified HomeBuyer
  • November 07, 2025
  • Goodyear, AZ

I wouldnot recomend lennar to otherhome buyers

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Overall poor workmanship, slow-to-no responsiveness etc

  • Manoj Sanganna S.
  • Verified HomeBuyer
  • October 15, 2025
  • Whippany, NJ

As I am writing this review after one month after moving in this is genuine feedback from my experience not some fake, AI generated one… Its very interesting how big home builder like Lennar messes up your plans starting from delays in construction, closing time and at end rushing for everything as if tomorrow is end of world. They are not compensating for the delayed and not even adjusting closing date after all this mess. Their closing coordinator and title company reps just don’t care of what you are saying at all. Again their mortgage company is worst of all, loan officers response to ...

Total Score 3


Quality 1

Trustworthiness 2

Value 1

Responsiveness 1

Worst

  • Joseph Anthony J.
  • Verified HomeBuyer
  • October 15, 2025
  • Converse, TX

Worst first home buyers experience

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

the sales exp was great! the walkthrough was worthless and the promises were wonky!

  • Daniel Ray M.
  • Verified HomeBuyer
  • October 15, 2025
  • Westfield, IN

dont trust them to fixeb=evrthing

Total Score 3


Quality 3

Trustworthiness 1

Value 2

Responsiveness 1

Horrible first home buying experience

  • Madison W.
  • Verified HomeBuyer
  • October 15, 2025
  • New Braunfels, TX

You would think paying almost $400,000 for a house it’d come dang near perfect but not the case at all. MULTIPLE major and minor issues, many that were listed off to be fixed before our move in date that were not. Bubbles in the drywall (ceilings and walls), crooked outlets, windows, door knobs, doors not latching, towel bar falling out of drywall, all hot water was running out of the cold side and vice versa, bathtub leak in spare bathroom, chips in the tile. Very poor quality. Not to mention the amount of trash we have blow into our yard daily due to the careless workers not being able to ...

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 2

Horrible Quality while hiding Flaws and Mistakes…

  • Anonymous
  • Verified HomeBuyer
  • September 22, 2025
  • Estero, FL

Overall the buying experience was your typical one…Nothing special. However I would not recommend Lennar Homes as their workmanship and quality of materials used are extremely poor. I have found holes where they didn’t bother fixing because they covered it up with equipment or other items. Homes are built so fast that there is no possible way to have it deemed even sub-par. The electrical wiring is not copper…It’s just wrapped with copper such that when a wire is pulled it simply snaps. Lennar uses the most cheapest material they can find from the quartz countertop (and it’s a mix of ...

Total Score 3


Quality 1

Trustworthiness 2

Value 1

Responsiveness 3

Poor communication

  • Jennifer W.
  • Verified HomeBuyer
  • September 03, 2025
  • Trappe, MD

I will and already have cautioned others regarding this development. The day after I went to settlement they dropped prices 40k on same unit. Paint in unit very poor quality. Was told that areas would be covered except for sod (watering) a prospective buyer recently told me that HOA will not cover areas. The sales agent represented otherwise and did the same on other points.

Total Score 3


Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

Disappointed

  • Carla E.
  • Verified HomeBuyer
  • September 03, 2025
  • Forney, TX

The home buying process was some what easy. But the home was poorly put together. The caulking throughout the home was poorly done. The weather stripping around the doors is spotty. I've had problems with the breaker box, dishwasher, and outlets, and no utility closet. Jusr 3 bedrooms, 2 barhs. I have no doorbell, no shower door, and no towel bars. The worst part is that my neighborhood is accepting Section 8. Which is something I heard that Lennar approves of. I never would have purchased a home through Lennar if I had this information upfront. Lessons have been learned. Do your ...

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Quality and bad design

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2025
  • Aurora, CO

The biggest issue is the interior design, its awful. It seems that the guy designed interior part of the did not have any knowledge of how to use the space. Too small bathrooms and cabinets are very bad with no drawers. It is a waste of money and Im not happy with my purchase.The homes are priced very high. I don't recommend anyone to buy.

Total Score 3


Quality 2

Trustworthiness 2

Value 1

Responsiveness 1

Cheap construction & products

  • Kathleen Ann A.
  • Verified HomeBuyer
  • August 26, 2025
  • Lakewood Ranch, FL

Very disappointed in our new build. Cheap construction & quality. They used the cheapest appliances they could find. The 1st 2 builds in our community have double pane windows, ours are single pane & the condensation every day is crazy. They just threw the houses together as quickly as possible with multiple issues for the homeowners to handle. Our floors ate uneven, our garage wasn't working correctly, the refrigerator & dishwasher were so cheap we have already replaced them. We regret buying a new build right now.

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Loan process excellent! Everything else bad!

  • Anonymous
  • Verified HomeBuyer
  • August 20, 2025
  • Dade City, FL

From the start, salesman lied about what was included in HOA fees. There were many many construction defects with the home - from plumbing, to electrical to carpentry, appliances, tile, garage flooring etc. Lennar needs to spend more money on the various different trades so as to not have so many things that need to be repaired or replaced before homeowners move in and afterwards as well. The after home purchase was horrible. The loan process was the absolute best!

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 4

Lennar is a horrible builder

  • Susan R.
  • Verified HomeBuyer
  • August 13, 2025
  • Alachua, FL

I don’t even know where to begin. I trusted you. I was excited to get a brand new home only to find out that the the workmanship is shoddy. My yard is a swamp and I have expressed my concerns about this for two months only to be pushed aside. I have had multiple contractors over to my home only to state that they’ve never seen anything like this in their life. I wouldn’t recommend Lennar to a dog. The walk-through was smoke and mirrors I couldn’t even concentrate on the issues only to be told after I close that sorry you’ve closed so there’s nothing we can do. I’m just waiting for my ...

Total Score 3


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Mike R

  • Michael R.
  • Verified HomeBuyer
  • August 13, 2025
  • Bargersville, IN

Working with Taylor was amazing. Unfortunately Taylor doesn’t manage all aspects of the buying experience. The financing and getting to close was a disaster. It seemed like this was Lennars first home to mortgage and close. The price we ended paying is probably “fair” in today’s market but I do not think the price the home was listed at and the quality that went into building the home are comparable. So many small things could be done that would make these homes stand out and most likely bring a higher selling price, for example update fixtures and door handles instead of the cheap silver ...

Total Score 3


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Lennar Mortgage Great! Lennar Sales horrible

  • Tracey M.
  • Verified HomeBuyer
  • August 06, 2025
  • Parrish, FL

Lennar Mortgage is great Melissa and Jodi were amazing with the process!! As far as Lennar Sales Office, very dishonest, the quality of the home and quality of materials used, attention to detail is horrible.

Total Score 3


Quality 2

Trustworthiness 1

Value 1

Responsiveness 3

Do not buy

  • James F.
  • Verified HomeBuyer
  • July 23, 2025
  • Middletown, DE

Still emptying buckets from our leaking ceiling every single morning 5 weeks in

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Warranty

  • Kyle O.
  • Verified HomeBuyer
  • July 09, 2025
  • Punta Gorda, FL

Warranty not addressing flooding issue . Next step Charlotte county permitting my home for occupancy when flood damage possible due to grading. Still not addressed. Lanai set low unable to drain.

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible

  • R Mark B.
  • Verified HomeBuyer
  • July 08, 2025
  • Loris, SC

First I was told bu 2 people home would be cleaned when I got here, it was not cleaned and we had to get here at 6 AM to clean before movers came at 8. Then the hot water shutoff broke off, looked like had been broke and glued back together was told plumber called twice no one ever showed up for several weeks, HVAC was out for a week motor broke in attic. HVAC people put a window unit in, can't imagine my electric bill is going to be. Threhold for front door had shims, wood cracked was pointed out during inspection never fixed when asked was told it was done and it was not. I closed from ...

Total Score 3


Quality 3

Trustworthiness 1

Value 2

Responsiveness 1

Weird buying experience

  • Brittany V.
  • Verified HomeBuyer
  • July 08, 2025
  • Perris, CA

The people handling the loan took forever to respond, would not read emails I sent them before asking me for information, information which I clearly stated in the email I sent. Quality control seemed to miss an extremely crooked window, an EV charger that was installed upside down and with a connection that doesn’t work. No Lennar is stating they won’t pay for the adapter or fix the issue. I do not like I could not change the countertop or cabinets, I can’t believe a master bathroom is sold as a tub/shower combo without the option to change it. Didn’t like the very limited ...

Total Score 3


Quality 1

Trustworthiness 3

Value 2

Responsiveness 1

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