Lennar Reviews

We have really struggled with the responsiveness of Lennar to repair items. The virtual assistant is a nice concept, but many of the repairs even six weeks later still have not been complete. This has dulled our overall desire to represent the company in a superior light. There are individual workers who are committed to their job, but many of the subcontractors are often late or they do not show for schedule appointments.

I love my home and I understand that there are a lot of struggles with supply chain these days. I have one major problem with my home is the interior paint. It is horrible. I have to repaint my brand new house and doors and molding. I don’t think that is right.

I've already filled out this survey 3 times. Long story short, house good, lender bad. Have fun.

Had a good buying experience. Even the post buying experience has been great. I can call the construction room manager with questions and he responds courteously.

I was there the entire process, they did a great job, I'm very happy with mi home! Thank you everyone who made it possible!

The experience with Gena. Going through the process. Was fantastic. She did a great job.

It was a smooth process

Friendly but a lot of issues with the home

Good buying experience! Warranty people responded fast.

Closed 2 months ago, still couldn’t move in due to issues not addressed as of yet

This model house is NOT a model: Workmanship is very poor. However, I might say that the construction manager, Jeff, and his right-hand man, Vidal, have responded to my requests very well.

The closing date kept moving more times than it should have. One time it was moved 24 hours prior to our third closing date. This was due to delays by construction. When we finally got a new home walk through the house was in no condition to be viewed. There were people still working on the home. Toilets were still being installed as we were inspecting the home. No appliances were installed, no gas meter, no sprinkler, no sod and no fence, painting not complete to name a few. It was extremely disappointing.

Would not recommend this builder. “Everything’s Included” is not entirely true. Also too much reliance on “technology” to handle everything - difficult to communicate face to face.

Overall great experience for a first time home owner. I had a lot of questions through out the process and LENNAR did a good job of answering those questions and teaching me.

Unhappy with quality and lies

Number of work orders have been submitted and issues with the house are still continuing. Customer service has not been helpful at all. Can you address these issues as soon as possible

Over all everyone did a good job getting the house finished solid home so far .

Lennar is the best hands down.

Very disappointing to see Poor workmanship, lack of trust and bad post purchase customer service. Would not recommend Lennar based on my experience.

Someone forgot to schedule our closing, we had to scramble to get it it done on November 23, 2022. When we arrived at the house later in the day, the garage and front door we’re wide open. Don’t move into your house until the to do items list has been cleared. And don’t move in if the house is filthy, at this point we had no choice. We are still struggling to get the list finished. We are also struggling with a vendor whose representative decided not to process our warranty claim on a critical appliance, offshore call center handled call, obviously misunderstood what was being said to him. ... More

Brady was the leader of the building team and he took care of almost everything for the house. He responded to every issue and corrected them all ASAP. Although it’s a lot of issues occurred but I’m glad Brady was there to help. Thank you Brady.

The builder is good and I recommend this builder to anyone who wants to have the kind of comfort I am enjoying now.

Great builders, nice, trustworthy, caring about the homeowner.

Sales experience was the worst. 4 closing dates scheduled in November and finally was shoved into November 30th. The dishwasher was not installed when I closed and took my keys. ealk through was cancelled 30 minutes before it was scheduled. I didn't show then I got a call from the sales person who calld me a liar that the appointment wasn't cancelled, even though I sent a screen shot of the email cancelling it. Didn't expect to get yelled at though from the sales person to get on the reschduled appointment. I just would like to vent my frustration but no one at Lennar cares. I wrote a Yelp review and was thinking about reaching out to NBC or Fox consumer complaints to see if they care to hear about my experience. ... More

I was highly impressed with the team and professionalism of all parties. They made the buying process less stressful for me.