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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19381 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

19381 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Difficult

  • Breanna M.
  • Verified HomeBuyer
  • January 03, 2023
  • Rancho Mission Viejo, CA

We’ve had many issues with our home after closing escrow from water leaks to appliances not being installed correctly. Getting a lennar rep to fix the issues has been very difficult

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Worst experience with Lennar and Lennar titles

  • SHARANJEET G.
  • Verified HomeBuyer
  • December 14, 2022
  • Davenport, FL

There still pending Items that need to be corrected or completed...workmanship was the worst. Spent my own money and time to get the house in order and thanks to Justin who is taking care of lots of things for me at this moment.

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

it's okay, information during buying process was not clear nor understood

  • Ricardo G.
  • Verified HomeBuyer
  • November 29, 2022
  • Whitestown, IN

Overall, we felt the quality of the home was not worth the investment. Many areas of poor workmanship, walls not true to scale, flooring not put in correctly, concrete not put in correctly, many small things just not handled correct for 400K home. we believe more attention to detail could have been done, the home was not cleaned when we moved in, floors were dirty, garage dirty.

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

I'm leaving in the house like you leaving in the construction when remodeling house they are not coming to complete the punch list is missing and they pass already since we are here almost 3 months so that's pretty bad not recommended to anyone leave a mo

  • Anonymous
  • Verified HomeBuyer
  • November 28, 2022
  • Meridian, ID

I'm moving and thinking the brand new house will be nice but it's a kind of male night we can expressing out the ceiling is cracked my wall of the bathrooms they cut it open to fix the leaking and they still not coming to fix the drywall and the doors lighting door frame has been cracked they told us to come and going to fix it and then come to fix it in the bathroom is missing the GF I supposed to be going each bathrooms is not been there in the showers was a little need touch up and they never come to do yet and then the floor they cut out of the vent and they say they was going to come in ...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Possibly they worst home buying experience ever

  • James R.
  • Verified HomeBuyer
  • November 15, 2022
  • Land O' Lakes, FL

My home buying experience was not pleasant. From the start representatives tried to force me to use Lennar financing and threatened that I could lose my deposit if I went with another lender. From there it got worse. My closings date was chosen by Lennar and it did seem like there was any coordination with the construction side. A week before closing I have my orientation and the electrical had not been tested so there were no lights or AC and the water had not been tested with we could do a proper walkthrough. The day before closing I spoke with a representative from the construction side ...

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Dissatisfied Owner

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Mint Hill, NC

The construction of a $500k home rates a Minus on our scale. Super delayed process that was poorly communicated. Stressful and limited communication during the build process. Obvious lack of supervision of poorly skilled workers. The home continues to present endless construction issues. Just wished this product was refundable .

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

worst house i ever bought

  • Vicki H.
  • Verified HomeBuyer
  • November 01, 2022
  • Montgomery, TX

workmanship is awful. the home was not buil to to the specs given to me at purchase. no crown molding- no gutters as stated in the spec sheet

Total Score 3


Quality 1

Trustworthiness 2

Value 1

Responsiveness 3

Workmanship

  • Gary H.
  • Verified HomeBuyer
  • October 25, 2022
  • Bensalem, PA

There is no sound proofing between the ceiling and the neighbors floor above I hear everything that goes on upstairs!!!!! I made settlement in September 7th now I’m going to try and sell it hopefully no one reads this LOL !! It’s 2022 I shouldn’t be able to hear my neighbors upstairs. Lennar probably doesn’t care so here is your review

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 1

Bad experience . Poor quality

  • Anonymous
  • Verified HomeBuyer
  • October 25, 2022
  • Fishers, IN

Poor quality construction. Cheap material used.

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

Rushed

  • Sandy L.
  • Verified HomeBuyer
  • October 19, 2022
  • Fort Myers, FL

Had to place best and final bid offer for home. You'll never know if you overbid or not. No customizing your new build, which is not what was communicated to us until it was too late (would have to give up deposit). They rush you to make your deposits and closing on your home, but are slow to respond when issues arise. They also don't give you timelines on how your home is progressing in the building phase. Not sure I would recommend them at this time. This makes me think twice about buying a new construction home in the future.

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Completely disappointed with Lennar Builders

  • Jacqueline W.
  • Verified HomeBuyer
  • October 04, 2022
  • Myrtle Beach, SC

Everything was delayed. The quality is pathetic. The responsiveness of the team is so below par. Overall I would not recommend Lennar at all.

Lennar responded:
Hi Jacqueline, thank you for your review, we appreciate your feedback. If there is anything outstanding in which we could provide some follow-up, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Disappointed

  • Anonymous
  • Verified HomeBuyer
  • September 28, 2022
  • Woodburn, OR

It started as a great experience but quickly turned into a nightmare. Multiple issues during construction were never addressed.

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Lennar Review

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2022
  • Meridian, ID

Over valued. Had a list of work that was intended to be completed before closing and was never finished. Poor joints in the trim. Home wasn’t clean when we moved in. Exterior and interior paint not finished. Leaking plumbing. Wiring issues with garage doors. HVAC issues. Doors not hung properly. Loose exterior stone.

Lennar responded:
Hello, we appreciate you sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible experience would not recommend to anyone

  • Delliot W.
  • Verified HomeBuyer
  • September 20, 2022
  • Riverview, FL

Terrible experience the base boards and the foundation of the home wasn't sealed. Some of the trims in the house have spaces and are uneven. Some areas of the house didn't get painted on the outside. So many gaps in the foundation of the home that bugs get into. Just horrible overall experience. I wouldn't recommend lennar to anyone.

Total Score 3


Quality 2

Trustworthiness 2

Value 1

Responsiveness 2

Not the best experience…

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2022
  • Punta Gorda, FL

For starters, their system for purchasing homes through a bidding process seems very greedy. At one pint they let us know of a home model we wanted but wanted us to offer more for it. Their policy was that the highest bidder won the home. It very much appeared we were the highest bidder but they wanted us to bid more, and then turned us down when we wouldn’t. They did this under the guise of forcing us to close on another home we made an offer in sooner (20 days)-in which the sales rep told us they had allowed others to swap homes if another model came out for bid. He made it seem like we’d ...

Total Score 3


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

No response to my issues on the new home

  • Scott R.
  • Verified HomeBuyer
  • September 13, 2022
  • Henderson, NV

I have several problems that I was not able to see by the virtual walk through, I was in Florida and now when I got to my new home, I see issues that I contacted Lennar Customer Service and have not heard one word from them. A large brick at the front of the house is not attached, There is a split in the paint at the corner of the wall leading to the master bedroom, the garage floor has hairline cracks, the stucko near the ring alarm is pushed in, the builders left a giant tub of mixed and dried cement in the garage. A few other items.

Total Score 3


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

The people I deal with are all very nice, but things don't seem to be getting done.

  • Audrey H.
  • Verified HomeBuyer
  • September 13, 2022
  • Morris Plains, NJ

I feel the property was not ready for us to move into. I didn't receive mail for over a month because Lennar did not set things up correctly with the post office. My address still does not appear on google maps so it's hard to get deliveries. I'm here almost 2 months & my list of the 30-day repairs have still not been addressed. I'm still missing a screen, a garage door window, etc. Things that should have been taken care of immediately. I have a chipped tile. I have a bathroom sink with a chip. The top of my rangehood needs painting & spackling. I could keep going on. It's very ...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Jeff

  • Jeffrey M.
  • Verified HomeBuyer
  • September 13, 2022
  • Plant City, FL

Horrible craftsmanship for an upscale home it sucks for a 2600 sq ft home they screw the home owner and put in a 3 ton ac unit left exposed molding in kitchen cheapest kitchen upscale home my rear end biggest mistake I ever made buying from this builder the yard floods when it rains garage floor is already cracking I’m tired of typing you get the idea stay away

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Lennar - Jen was great, but the people doing the punch lists are worthless!!!

  • Maher D.
  • Verified HomeBuyer
  • September 07, 2022
  • Ave Maria, FL

Jen was great, but the people doing the punch lists are worthless!!! I will never repurchase another Lennar home, or will I ever recommend Lennar to anyone!!

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Overall we like the house but it hasn’t been a great experience.

  • Jeannette S.
  • Verified HomeBuyer
  • August 23, 2022
  • Wake Forest, NC

Overall we like the house but it hasn’t been a great experience.

Total Score 3


Quality 2

Trustworthiness 2

Value 1

Responsiveness 1

Lennar - Not worth your time.

  • Anonymous
  • Verified HomeBuyer
  • August 23, 2022
  • Waconia, MN

Not worth your time. They to get everything done. A lot of dings on all the doors, cabinets and cabinets doors. The material that they use is really cheap. They take t there time to come by the fix there mistake. Overall it has been not good experience for my wife and I.

Lennar responded:
Hello and thank you for your feedback. We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.

Total Score 3


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Lennar - Sales department was fine.

  • Richard D.
  • Verified HomeBuyer
  • August 23, 2022
  • Williamsburg, VA

Sales department was fine. Condition of my home was poor when I moved in. I scheduled some repairs but nobody showed up at the sheduled time. I spent my day waiting, finally somebody showed up late the afternoon took care of two simple tasks and left. no indication of when the important items would be addressed. I have waited to be contacted but have heard nothing. I will try and contact somebody today to find out the current status of my requests for service.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

After the sale

  • James V.
  • Verified HomeBuyer
  • August 23, 2022
  • Groveland, FL

Once you close your house, they dissappear. Issues take them forever to get to. I ended up fixing things myself. Also lied to me saying they changed things on my house yet the houses under construction now have what was missing. They just didn't want to spend the time to get it right.

Lennar responded:
Hello James, thank you for writing this review. We want to apologize for the frustrations you have experienced with the quality and communication of your new home. If there is anything outstanding in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Bad loan department

  • Darrell I.
  • Verified HomeBuyer
  • August 19, 2022
  • Port Charlotte, FL

Loan officers are terrible if I was to do it again I'd use an outside mortgage company. Also don't use there insurance for flood and homeowners you'll get ripped off.I regards to length of construction time that went well . Addressing my punchlist items that went well.

Lennar responded:
Hi, thank you for taking the time to write this review. We are sorry for the poor experience you had working with our loan officer. Please do not hesitate to contact us directly at corporatecustomercare@lennar.com, if there is anything we can do to help in the future. - Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Many workmanship problems.

  • Joseph N.
  • Verified HomeBuyer
  • August 17, 2022
  • McKinney, TX

Problems with drains, electrical, trim, water. All of these could have been fixed prior to moving in.

Lennar responded:
Hi Joseph, thank you for your feedback. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow up on you. – Lennar Customer Care

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

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