Lennar Reviews

Ed, and Clyde were awesome always professional and was prompt in getting the work orders completed. Awesome. Let me add Kara she was always helpful in the sales office always kept me updated throughout the process.

After several weeks of struggling with mice making nests in my garage, and after the fact of my service ticket was rejected because it was considered a nature issue. I decided to open the drywall of the water heater tank base, and I found a rat had made a hole in the concrete insulation between the garage and my guest room. Everything indicates that they were living in the garage before closing the house. Lennar didn't seal the base and the rat (considering the hole size) was able to go inside during the construction phase. Make sure you had everything inspected before you close on the house because they will tell you it wasn't their fault later. ... More

Great on time delivery, great staff.

Building during the COVID pandemic is not easy. Working in the industry I knew going in that there were going to be delays and issues. What I did not expect was the poor work done with the materials that they did have. With Lennar, their marquee promise is delivering a showroom ready home. That is not what we have received. Delays and issues aside, if the work done was worthy of the price paid (and it would have been if it was truly showroom ready) I would be giving 5 stars across the board. Unfortunately, this has been from what was promised.

The walk-through was a disaster. The Lennar walk-through rep was only interested in hurrying up the process because he has 3 other walk throughs. He was disrespectful of my time. He only placed the blue tapes on select items I pinpointed. When I asked about the toilet upstairs, he said - we will let the warranty take care of it. That was inappropriate. We just did the walk through and we expect the builder and its staff to rectify the problem.

Every step of the way, we encountered issues. From the sales process, to the mortgage, to title listing the wrong fees on our CD, to having closing delayed two and a half months, no communication, they had the wrong carpet installed during our walkthrough, items listed to be fixed before closing were not, and now dealing with major issues post-closing and contractors show up whenever they want and just leave without finishing the work. Poor communication, lack of workmanship, no real customer service. They just want to move fast and get your money.

Everybody that we worked with at Lennar were all super helpful and responsive. Made us feel like we were in good hands as first time home buyers.

I would warn future home buyers on the poor quality and lack of care in the craftsmanship. Painting and caulking where poorly done or missed completely. Materials like cabinets and doors have multiple dings and dents. Missing parts for appliances . Damages to shower glass and bathroom tub. There are inconsistencies with placement of materials. It’s clear that there is no care or compassion with the build of the homes. In discussion with neighbors I confirmed it’s the same for them as well.

There were a lot of glitches. Thank God my realtor was a friend and the big boss got involved to see my transaction through. I love my home!! The home is a smart home and I feel Lennar could and should do a much better job of helping clients get everything set up. The process of purchasing my home was not a fun one. Lennar employees were not on the same page as to whose responsibility it was for each process so I felt tossed about regularly. If it weren’t for Diane getting involved and being so very gracious, I may not have completed my purchase. I am very glad I did.

Lennar is big company, but the people you meet are amazing. Big shout out to Wendell, Brian and Kim. Great people

This is our first home so I don't have much to compare the process too. Overall, the build is great. There were a few minor issues that did not get taken care of before we moved in.

Lennar rushed to closing the property. The quality of workmanship was greatly compromised. Especially bad was the tile floor, the grout was left dry over tiles by its construction people. We don't how to clean the grout and grout film over the tile floor.

Unit wasn't ready and we were forced to pushed to close.

Construction quality is not worth the paid value

AFTER we moved in we found MANY cut corners and issues of rushed or shoddy construction standards BEHIND appliances, still unable to get RING DOORBELL and security system set up, when you buy a NEW home this should not happen, during walk through notice front door needed to be painted now it doesn't hang right and is difficult to lock. VERY DISAPPOINTED.

Estoy feliz porque pudieron ayudarme hacer mi sueño realidad

Everyone was helpful and they all make the process easier

I hated my experience with Lennar and will never t Go through this again! The lack of communication, the issues with closing, and all the little details and problems in my home like it all not being cleaned by my celebration walk. The carpets were t vacuumed, none of the windows were cleaned, scratches in my stainless steel sink as well as a dent in my refrigerator. Paint all over the breaker box. Leaves and dirt in my garage. Stains on the concrete in the garage. Almost every corner in my house is cracked. As well as the master bathroom shower. Even the doors/ walls and corners of my bathrooms are crooked. ... More

Pretty area close to beaches pretty landscape

Troy, Trina, and Joe have been helpful throughout this process. Erin our consultant was the best

Rushed incomplete 20k over original asking price did not meet their own deadlines

The office people are all very pleasant, very helpful. The quality of work done on my house is poor. The sloppiness of the painters, lack of caulk, paint on the floor, chunks on the light switches, grit all over the tub, shower doesn't drain. My windows and walls and door frame is crooked. Some flooring has already been replaced as well. I've had issues with the water, electric and gas, just to name a few. I've had new homes built in the past, all I had were nail pops after a year....I've had all these issues within a months time. I'm working with a pleasant girl in the office, and she has been helping me make appointments and getting people out to repair the issues, which is frustrating. It took 5 people and 3 hours to flag the visual issues on my first walk through. I love the size and layout of my home, it's just sad that it's not a happy, joyful experience that I expected in moving into my new home. ... More

Original purchase policy for the condo’s had us on a waiting list as first available, as soon as our turn came up Lennar changes it’s policy to highest bidder. This caused a delay in our purchase along with a price increase.

The house was not finished but was told it would be after two weeks of closing.How to make multiple phone calls to get a ceiling fan in an additional Outlet in garage. The floor was an atrocious after touch up painting was done. Also pointed out additional spots were touch up paint need to be done this was not completed either. The floor was notoriously gross and had to call and Stanley steamer to get the floor done this was a battle with Lennar. I would recommend having everything done prior to signing papers and not putting anything Off. Denise a sales lady was the most helpful.

you should make better quality houses, and according to the customer's opinion