Lennar Reviews

Don't buy a Lennar home. I have built or owned 4 different brand new houses. This experience has been the absolute worst. If I could do it all over I would not have bought Lennar.

You use by far the cheapest products from appliances to folding doors Worst of all is the exhaust vents on the roof. When the wind blows the flapper inside bangs and bangs. I’ve looked at a sample vent and it is cheap cheap cheap With no real fix Mgmt tells me to but my own and install it Wow I won’t recommend your product in the future

It may be a common practice, but Lennar is among those builders who simply clear-cut every living thing wherever they build. The fact that they also use Bermuda grass means that for long periods of the year you will be living in an area completely devoid of anything green and living. Additionally, the home I bought was rife with issues including a severely uneven foundation in one room that still wasn't fixed by move-in even though it had been brought to the builder's attention many weeks earlier. Oh what fun it is to be baking in the North Carolina sun for 3 days in mid-summer because you've already moved out of your prior home but it's too loud to be in your new one while the slab is getting ground down! ... More

I spoke to 4 different people letting them know each time that Id rather pay more money than use the Lennar mortgage company. Terrible sales ethics on your part. This one terrible part of the experience is what ruined it for us. Don’t email/call me about this. I’m tired of talking to your people.

I have already shared my experience in a previous survey and did not hear from anyone . I will never buy a Lennar home again after this experience.

I’ve had to submit claim after claim because the house was rushed to be completed for closing. What I disliked is my house wasn’t complete items were not finished. I only got one walk thru and that was the day of closing. I should have gotten two. The county inspector came the day of closing which is ok but the builders rushed to get it to pass but other things were not hooked up like the second washer and dryer vents. Trim work wasn’t completed. Bifold doors were not adjusted. Some of the doors did not latch on striker plate properly. I feel they all rushed and me as a homeowner should not have to take my own time to find imperfections and mistakes. Irrigation issues , outside paint issues on house, for the money I paid I was not satisfied. They did fix all of the issues the warranty person was very on point and got it taken care of. They rushed on the closing end of Aug (end of quarter point) to hit there numbers for the quarter but let’s rush on the homes we’re quality should come first. The building manager should do his job and make sure everything is done correctly to prevent higher claims . Don’t get me wrong things happen and I know the workers are contracted as they bid for the contract. Wish our experience was better. We love our home and our community. Hopefully lennar reads this but I’m sure could care less they have there money. ... More

The just used the bare minimum of materials and some low grade. The house has started to settle, from the painting to cocking especially on the staircase sides, most off it is already peeling off/cracking and it looks awful on the eye. Am speechless appliances are not working properly, from the Frigidaire refrigerator/kitchen upgraded package as marketed which you are being charged a good lump sum for more problems. In a few words it is a big mess for the price tag.

Our closing date changed 5 times. We are still waiting for a replacement kitchen drawer and it’s been 4 months.

They wont budge on anything, you want an outlet somewhere? Too bad! You offer them 200$ to put the outlet there? Nope nada! Any upgrades to materials have to come out of pocket (not through mortgage) and you have to use their vendor who will gouge you because they know you cant get additional offers. Default floors are not waterproof, this is the pnw, we get water. Site mgr is a little man (matt) who will try to get you in trouble for checking on the progress of your half million investment. Cute floor plans, but they phone it in and then act like theyre doing you a favor

I love the design of my unit very much. But all the materials are builders grade...very cheap, flimsy or functionally not optimal. It's a matter of time where everything will need to be replaced. Also I think it is criminal not to allow hardwood over carpet on the second floor. I cringe when I see many of the buyers rip out brand new carpet before moving in as I did myself. This type of waste and unsustainable practice is really unacceptable.

Would not recommend. Everything Included is a lie. Never getting a Lennar again.

Lennar missed the mark

For +200k the least they could do is add window blinds. Water softener as well but mainly window blinds. Also most homes have two sided sinks to wash and rinse. Nor just one. We still haven't had our AC aligned as promised. Workers getting attitudes with one another about who's in charge. So it took a while to get a part of our home repaired and as stated, AC still doesn't blow to entire part of the house. Ants the first night. Everyone got bit. So many we had to get a hotel and hire someone to come spray. Information giving out EVERYONE. Salea people showing up even at night.

Some delays or changes in material were expected due to pandemic. However, there is clear evidence of laziness and negligence throughout the home. And Lennar's policy seems to be just paint/caulk over it and hope no one notices. Very little effort in lining up trim and moulding, windows installed off center and non-level, bumps forming in vinyl floor due to improper installation, sheetrock bulging/bowing in multiple areas (best they would do to fix it is shave it down and re-texture), exterior mortar all over bricks/driveway because they wouldn't clean up after themselves, paint stains on all carpets because too lazy to put plastic down. Even had ants coming up from one gap in vinyl floor and forming line to another gap. Thankfully, there is one good person in warranty/service group (Rich) who has been helpful in addressing these issues and a couple of good but clearly overworked construction managers (Eric and Jared) when the best work was done on the home. ... More

The quality and attention to detail is terrible. It's only been 4 months and a lot of the caulk jobs are coming apart. There's paint drips in the trim and on the doors, the nails under the carpet weren't hammered down and poke through, and we still have a cabinet that's dented and cabinet doors that are bowed and cracked. Many things didn't get fixed because all the construction manager cared about was getting his bonus for our house closing. The warranty person is also impossible to get a hold of whenever something is wrong. Overall, wouldn't recommend or purchase through Lennar again.

Sales team inadequate and unprofessional

Great first home (bc first time homebuyers don't know better). If you're thinking of buying a Lennar home as your 2nd, 3rd or forever home.. forget about it, you will drive yourself crazy noticing all of the shoddy workmanship and fighting with them to get things corrected in a timely fashion. Their lender is not for the faint of heart either, prepare to be bullied into submission and have your queries go unanswered.

Nothing to comment about my home other than what I have rated above.

Meh they are mediocre builders at best you can definitely tell where tasks have been rushed, also they will blatantly lie to your face than rather look up and get the correct information you seek, just to make a sale.

Living in house for 5 months things on punch list are not completed

Rush everything, fix very little, Waiting 4months for issues to be fixed. Neighbors all having issues as well

There were over 25 issues upon closing on the house in August. It has taken over 3 months to get these issues resolved. I don't believe the house was even inspected by the onsite Lennar team prior to the closing date. Horrible experience!

That they claim to not be a "custom builder" when they need excuses for construction miscues and for their lack of options. For the price of their home, it seems unreasonable to make those claims. Buyers must understand that changes internally will be on their own, while changes externally are virtually non-existent due to HOA regulations.

The quality is lacking and Phil the customer service rep is horrible it wasn’t until I got a hold of his boss that anything got done around my house. They slap the houses together and want to walk away as soon as you move in no follow up poor customer service

Sales and local construction manager did a great job. The process of getting warranty claims resolved is terrible unless you’re talking to someone at the corporate office or a regional President. The preferred lender will lie and threaten you in an attempt to gain your business. Overall a pass if it were pass/fail (but not by much).