Lennar Reviews

Multiple problems with the portal and dealing with the mortgage team was a nightmare. To date have not been to LF our mortgage was approved. Kudos to Christopher Buentello who kept us informed as to the progress on the home and assisted us with communicating with mortgage team when they did not respond.

Not a good experience. Once they sold their home. They dont care about your issues. Built wrong foundation. Many many delays in completion.

This is my first home but I will avoid Lennar in the future. The craftsmanship and finishing is of poor quality and downright lazy. Crooked cabinets, terrible paint and caulking, etc.

Paint is chipping because they watered down the paint. The solar panels are not even close to netting out the results its supposed too. The amenities are not complete yet we are paying an hoa fee for them. The Mello roos is labeled as special assessment which has a 50 year bond on the property (where most have 25 year bond). The public lights to the street are not even turned on. The curbs leading into the property are incredibly high and are not up to code (which they are claiming that they are and are refusing to pay for improvements). "The Olympic pool" they are offering as a selling feature is a barely a lap pool. Hoa fees fluctuate based on phases opening up which was not discussed. Closing process was a nightmare. ... More

I wish I could turn back time and wait on my close. Make sure you have everything complete before you sign. If Dillon is your construction manager, leave completely, he is not only incompetent, he is rude and unresponsive.

Don’t close till all issues are resolved

any issue with the property takes too long to get fixed, there was a week with the elevator not working

No responsive to warranty repairs that I am still waiting on for over 4 months

The experience is fine till you have bought the house. Their customer service is non-existent and getting warranty service is a hassle. The workmanship is not great either, it is livable but not worth the price.

Expertise in timing was honored for my home, however, was not well informed when looking/buying~~all models were not shown to me in my price range when looking in Heritage Courtyards

Overall very disappointed in how the lennar staff handled issues that I encountered and I will likely not buy lennar again.

I could not have been more disappointed in the treatment we received and the number of fixes and repairs required for a BRAND NEW HOUSE. The Lennar Title Office was absolutely horrible we were lied to repeatedly, just terrible.

Pushed through the process by Salesperson like cattle at the “sale call”. Home incomplete, pushed to sign off on multiple incomplete items. Financing process tedious beyond acceptable. Only bright spot of the process is the Superintendent in charge of “punch out” process is apparently the only person in the Corporate machine that cares!

Since moving in there has been one issue after another with our home, as well as the surrounding neighbors. (and I'm talking about some BIG health and safety hazard issues). We have had people constantly in our home fixing issues since we moved in which has been frustrating. Many of the fixed items have been done very sloppy. Some of the issues we were told weren't under warranty, so we are already having to pay hundreds of dollars out of pocket for the extremely fast and sloppy work that is done with building these homes so quickly. Lennar uses the cheapest possible materials and the furnace installed isn't even suffice to heat half of our small home and so we can't use certain rooms when it's cold outside (and in Colorado it's cold for at least half of the year). More options would have also been appreciated with the home buying process as well, such as something as basic as a few different paint color options, or the option to have a bathtub. I am stuck with a yellow paint with modern style picks and it clashes. That is not a huge deal as I can repaint down the line but it would have been nice to have that option to avoid yet another cost. ... More

The finance department was discombobulated and frustrqting

Buyer beware and Buyer beware.

That you would like to make a pretty penny then actually try to work with the purchaser on what they really like and want

Get an understanding IN WRITING that Lennar will not schedule / force closing until the house is fully complete.

We were passed from salesperson to salesperson, with pushy people and zero communication every step of the way, until there was money to be made. There are things that were never communicated, which we later had to deal with. Our salesperson was trying to get her name on our documents before a specific arbitrary date, so we had little time to review things, despite being legally allowed to do so. Very pushy and unapologetic. 2/10 would not recommend.

Completely disappointed. Especially with the yard! It's unusable! And we were told that it was a family friendly community, however, it's NOT! it's more for older people who don't have kids, as long as they don't want to use the back yards, as they are uneven so they're dangerousto walk on! We should have one assigned parking spot out front, but there's not enough parking for the owners and guests. Another thing is providing us with the cheapest possible appliances like the dishwasher... with that said, we were told everything is included, that was false. The refrigerator, washer and dryer was not included! A bunch of careless and thoughtlessness is what I noticed. There should have been lights in the closets, too. And the vent in the masters bathroom goes on automatically, it should also turn off automatically. ... More

House wasn't even finished during walk through Work is done cheaply Exceptions to close took 3 months to finish Bill with warranty would set up appointments you couldn't attend so work wouldn't get done Don't buy with Lennar

Lennar makes a beautiful home. I just wish i could enjoy it without the constant stress of things going wrong. From multiple leaks and cheap paint, to defective AC causing heat and high humidity. Uneven flooring, broken cabinets, half completed yard, plumbing was FULL of garbage that overflowed and flooded the first floor. The initial rep basically brushes things off and we had to call repeatedly to get things fixed. He was replaced and the new rep is far better. Now they fix things a lot faster but i just don't understand why there are so many things that need fixing in a new home. Things that should have been done right the first time. They rush to build the homes on a deadline while using the cheapest materials possible. They replaced a closet door with one that had mold. Seriously? I had to wait even longer for a third try. My neighbors actually had their house built missing an entire closet in the bedroom. How do you forget to build a closet in a bedroom? The AC wiring was incorrectly ran so they had to redo it along the side of the house as a giant eyesore. It's ridiculous. ... More

Overall the home buying experience is good it's once you move in when it gets a bit tricky. Lots of finger pointing when things done get done and financial misinformation was given prior to the close. The companies chosen to do work, like lawn maintenance are not customer service friendly and there is no little to no communication from our point of contact with the HOA.

Poor Workmanship/materials drown out the great customer service. Elina (sales agent) was fantastic, upfront, overly accommodating, and honest. However, I feel like I bought a used house and paid new house pricing. Simple things such as light switches not aligning, cracked/ damaged tile used, tile alignment causes overhangs. I could already see drywall screws through mud and paint, chipped light fixtures, terrible caulking jobs. The list goes on and on. I am not happy with my purchase, and I made this clear to Lennar in other surveys. I am hoping they redeem themselves in the 1 year fix. Do yourself a favor, if you buy Lennar, stay on top of them and do not sign until you have checked over everything. Do not trust that they will fix the items in your walk through blue tape session, actually inspect before signing off. Also a note about soundproofing, which I was warned it will not be soundproof. I hear my neighbor vacuum, and I hear them pull chairs out to sit down. I hear every footstep above my bedroom at night. Just be aware, that it's not much better than an apartment complex ... More

Was horrible and won’t ever buy another Lennar home