Lennar Reviews

We purchased a model (Prescott) that Lennar did not model on-site at the community we were buying in. Therefore they used a virtual 360 Tour online to let us “walk through” the home virtually. They assured us that the online tour represented the home accurately. The tour showed several high-end structural options in the home such as a gorgeous butlers pantry with glass faced cabinets, and dual shower heads/controls in the master shower, as well as tray ceilings in several rooms. Keep in mind that Lennar is an “everything’s included” builder so their models are “what you see in s what you get” unlike most builders where everything in the model is an expensive option. However when our home was built, they had omitted all of these nice features and then stated that they had made a “running change”. They show me some practically microscopic fine print at the bottom of a floor plan I’d initialed stating that they could deviate from the floorplan at will. So they essentially removed about $25,000 worth of the homes nicest features, and told me that I was simply out of luck. They also be home without rough in plumbing in the basement. Mind you this is almost $1 million home, and Rough-in plumbing is in very basic feature with every other builder. This additional omission of the Rough ins, will make finishing them basement far harder and more costly. Mind you, all of their model homes showed rough in’s. I raised hell, and I escalated this to the president of Lennar for the state of Colorado, and after a ton of protest, he gave me an insulting $5000 credit, in Lou of almost $30,000 worth of features that they had unscrupulously omitted from my home. Buyer beware with this builder!!! ... More

Never met my sales guy. Wasted money on a flight after getting direction from the sales guy. The loan office gave poor customer service. I understand they are under pressure for year end closing but... not acceptable. Quality of the home build is below standards. Based on my overall experience I will never purchase Lennar

They did not meet move in dates. Walk thrus we’re a waste of time as nothing was completed. Now that we are here we sent in a list of repairs two weeks ago and have not heard from them. Not sure what the procedure is but two weeks and more is unacceptable. Joey in sales was very nice and did a great job. Waiting till all is done and we can start to enjoy our home.

Experience was ok, house ok , service all just ok. Nothing special about this builder especially if you like a lot of crooked things like Ceilings, window sills and walls,

Home wasn’t close to finished for the walk through and wasn’t finished for closing. Almost two months on and I am still running around trying to get them to complete projects. I gave them four stars for trustworthiness only because I believe it will get completed.

Corporate needs to take off the suits and put work clothes on and get down to the nitty gritty see their output of their constructions

Communication and updates before the closing date.

Well overalll but closing and some of the to do list

Some things was not explained about what was not included in the house when I first toured the house. I did not know there was no doorbell or garage opener.

There is room for improvement

Does not stand behind lack of quality in some areas of workmanship

The home is of good quality, however I think the 10 month punch-list will be long (protruding nails, settlement cracks, etc.). The home was delayed by 3 months, with no real explanation as to why. Other homes signed after ours were completed first, very aggravating. The laminate flooring is very poor quality and is easy to scratch. Overall we do love our house, but wish we had better quality in some of the workmanship and materials.

Quick easy process from home selection to closing. Completion of construction seemed rushed leaving details for quality workmanship in question. Lennar customer service is quick to respond to correct detail errors.

Curt was very knowledgeable and helpful.

We were made several promises only to receive crafty excuses, repeatedly. Quality is lacking in so many aspects of this construction it's difficult to name them all. Attention to detail is minimal from Lennar subconstractors. Simply put, the Lennar Team lacks integrity.

Beautiful house and community.

Great experience overall. I’m very happy with my new home.

Nice house, but the process to close was tedious and the final build of the house was not according to the plans we were initially given.

The shopping experience with Lennar was superior. They facilitated the process significantly through their high-touch customer service, inventory, and the all-inclusive package. Despite the challenges brought by the pandemic, Lennar made the buying process streamlined and rewarding.

Terrible experience. Be very careful with Lennar

They build smart and modern houses

Great experience. Everyone was helpful and informative. Greta service! Dan Lesho

We purchased a fully upgraded home in a new Lennar development, and were pleased by the excellent result. High professionalism was shown by every employee we encountered. The pandemic years caused some delays in the build process, but Lennar persevered and still delivered.

We had a positive experience with buying our house, the sales person was responsive and knowledgeable. We used Lennar Mortgage and Lennar Title, which made our lives easier. The Mortgage Officer was very helpful in the process. Construction on the other hand was a pain. We had to document all of the issues ourselves during several walkthroughs with pictures to make sure everything gets addressed and resolved. However many of the issues were ignored multiple times. They got addressed only after we escalated them to the construction management. Construction didn't commit to the deadlines they set for themselves. The house still has issues, after almost 2 months after closing. ... More

Lennar insisted that they pay off my car with proceed from my sale in Atlanta. Payoff sent was 1000.00 over price and this money could have been put on mortgage. Lenders were VERY unresponsive, All of Lennars team except for one person in title were horrible at their job and never on the clock or in the office. Took more than 24hours for a return call and them they did not know anything.