Lennar Reviews

Samantha with Lennar mortgage was rude. I hated my home buying experience with Lennar. You guys were available on Easter Sunday, a holiday to coerce me into purchasing this home. Then when the deal went through, you could not hear or find them. Calls went unanswered. I remember moving day, my Keys won’t work for the door. I called everyone I could’ve think on for help. They did not offer no help. I had to pay a locksmith and did NOT receive my full compensation. I’m very disappointed in them. I had to get 4 new tires because the nails from the builders next to my house got in my tires. No worries I won’t ask Lennar to compensate me for that. I’m not at all happy with my home buying experience from Lennar and won’t recommend them to anyone. Go somewhere else if you have to. My mailbox keys were sitting in the office all the time while I waiting for the post office to reach out to me. They never called and told me anything. Lennar want you to hurry up and purchase and then when the deal is done, they scatter like roaches when the light comes on . FACTS!!! ... More

If you're considering buying a home from Lennar, let me offer you a word of caution: proceed with eyes wide open. Lennar is not a company focused on the customer—they are entirely built around maximizing shareholder profits, even if it comes at the direct expense of the buyer’s experience and satisfaction. From the outset, it becomes painfully clear that Lennar refuses to accommodate even the smallest request to substitute or add materials. Need a minor deviation from their cookie-cutter setup? Forget it. Any suggestion, no matter how reasonable, is met with a flat "no." Why? Because customization doesn’t serve their bottom line. It’s cheaper and faster for them to mass-produce homes and leave the burden of upgrades, repairs, or adjustments entirely on the homeowner. Their one-size-fits-all approach isn’t about quality or service—it’s about efficiency, speed, and profit. Lennar’s true customer isn’t you—it’s the boardroom. The executives, the shareholders, the quarterly earnings reports—that is who they answer to. Once they’ve squeezed every last dollar from a development, they pack up and move on to the next unsuspecting community. Let’s talk about their HOA. Calling it a "dictatorship" would almost be generous. Everything is on their timeline, not yours. Want to install a simple fence to keep your children or pets safe? You could be waiting months for “approval.” Instead of streamlining the process by coordinating fencing options pre-move-in (as any thoughtful developer might), Lennar stalls and delays, wielding unnecessary control over what you can and can’t do with your own property. The entire experience reeks of corporate indifference and bureaucratic arrogance. You are not treated as a valued homeowner—you are a transaction, a line item, and a means to an end. So before signing on the dotted line, remember what you’re walking into: a sprawling, profit-driven machine that views neighborhoods as revenue streams and buyers as disposable. Choose wisely. ... More

So many issues and lazy work that led to dozens of warranty claims in the first month. We were unable to move in as scheduled due to the volume. Was a shame to have so many issues including construction debris clogging pipes, electrical work not done correctly, etc.

I am writing to express my appreciation for my new home. Buying my first home was a dream come true, and I love both the house and the neighborhood. However, I am also writing to share some concerns regarding the communication and efficiency of the homebuying process and subsequent support. Throughout the entire process, I experienced significant communication issues. For example, no one showed up for the initial walkthrough appointment. After closing, I was locked out of my home, and although the construction manager did respond, it took over an hour for someone to arrive and open the door. Furthermore, I attempted multiple times (weekends, weekdays, after hours, and during office hours) to get issues in the home fixed by contacting the construction manager, as instructed for the first 30 days. While he sometimes responded promptly, and sometimes later, nothing was ever resolved. Now, over a month later, I've been told I need to go through the warranty department. I regret that my time was wasted, as I could have initiated the warranty process from day one when these issues were first noticed. While the team was very prompt in requesting items and sending emails during the buying process, I felt there was a lack of efficiency in responding when I, as the homebuyer, needed assistance. I am grateful to have my home, but I must admit that these experiences have been frustrating. I would have genuinely appreciated a smoother and more efficient experience for my first home purchase. ... More

The Muirwood Model is ridiculous. The pantry is to big which caused the island to be to far from stove-especially when taking full pots of boiling water off the stove-the primary bathroom has doors banging into doors along with the shower door encroaching into the water closet door way, the stove is horrible. You have 3 very heavy grates and a griddle which have to be removed to clean the stove properly. The quality of the fit and finishes are pathetic and cheap. Typical of Lennar. House was way overpriced.

I guess the biggest thing is the only objective is to get the money from your buyer. Afterwards, it’s you are On your own. But, with all the HOA’s, water, gas, electric, etc. buyers could greatly use the benefit of a helping hand. Also, warranties, what we need to do who to call, connectivity issues in the house, all this can be overwhelming!!!

Where do I start? From being misled by the realtor to the poor workmanship in my home, the experience with Lennar has been nothing short of disappointing. The issues didn’t stop at closing—getting warranty work addressed has been a constant battle, with delays, lack of communication, and unresolved problems. I expected better from a national builder, but I’ve learned the hard way. I will never buy another home from Lennar, and I’d strongly caution others to think twice before doing so.

The entire process with Lennar was very poor. Minimal communication and unresponsive. The best part of the process was communication and follow through with Lennar Mortgage, Ali was outstanding!

Had a terrible sales experience. OUr sales person lied to us over and over again. The build quality is average. There were several bowed walls throughout the house. There was little attention to detail. Get an inspection PRIOR to closing . We were missing roof tiles and joists.

Entire purchase experience was miserable.

Disappointed to find out things that were not right would not be fixed and that’s within the first two weeks of living there other work to be done was not done.

The after care is awful and when we go to sales office if you do not find your representative that sold home they walk away with zero direction

Workmanship is poor - No ability to choose any upgrades - does not exist - poor communication on what is going on - No screens for windows - No drawers in sink for Master Bedroom - Cannot upgrade anything - Poor Poor value for the money you are spending on new home!!

I purchased a "Qucik Move In" home. I am someone who likes to thoroughly read everything that I am signing, to make sure I completely understand what I am signing but I was rushed and they attempted to hurry me along with the signing telling me several times "Its all standard" - well - I have never bought a home before so I dont have a clue what the standard is! On top of that, once we did sign, and got final full approval, we did our first home walk through, and even that felt like we were being rushed through in order to not find all the flaws, and issues with a NEW HOME BUILD. We decided to come back ourselves AFTER that initial walk through before we accepted the home to thoroughly spend more time looking at everything, and we found a lot more areas that needed fixed. There is no pride in their work. They hire electricians that are not licensed. There were loose cables at our electrical panel that had to be later fixed. I cannot stress ENOUGH - HIRE AN INSPECTOR!!!! He found they improperly wired our home with the wrong color cable and then they painted it at the panel to show like it was correct. We have a wall that is literally wavy and they're telling me they may not fix it because they are stating the wall can be inside of a 1/2" on a 12-ft area of a wall but they are misquoting the ROC standards. ROC standards show it is 1/4" but that doesnt even matter. Ours is out of standards, as it is 3/4" or more in some areas. . Just do your research on what home builder you buy with. No home is ever going to be 100% perfect, but this appears to just be lazy workmanship. ... More

I will say that the home is built with the lowest cost of materials possible, the interior paint is very poor in quality, and I believe it is only a primer coat, there was no garage door opener installed and we had to pay $500,00 to get that installed, the water pressure in the neighborhood is very poor and most of the new owners are very upset with the water pressure because you can't water the lawn because there is not enough pressure to run a sprinkler, take a shower, do laundry! I have had several issues with the house that need repair and can't get anyone to come out and repair it! I get told that someone will be out, but they don't show up!! No sense of urgency to meet my request for repairs. My wife and I feel that during the purchase process everything sounds perfect and how Awesome Lennar takes care of the Owner, but after the deal is done, the true colors come out and nothing gets done!!! So, overall My Opinion is that we would not purchase a Lennar home knowing what we know now!! Unless Lennar steps up and comes through with the promises they put forth, I will never reccomend a Lennar home! One final thought, The toilet in the guest bathroom is all but tipping over because the floor is so out of level the toilet doesn't mount flush to the floor!! I have called the number given for the plumber to repair it but like always, nothing has been done and I have been waiting for 5 days now for this to be repaired! what I'm being told by the plumber is " someone will be out today, but nobody ever shows up" not even a phone call telling me they wont be out!!! Very unprofessional indeed. ... More

I was verbally promised backyard grass and 3 trees upon moving in to my new Lennar build (as incentive). It’s been 4 weeks since move in and I have 2 trees and no grass in the backyard. Lennar will do the bare minimum for you as a customer because they only care about moving you in fast! Be careful.

Our salesman was were very nice but i felt his hands were tied on virtually everything.

I didn’t have a good experience, I think if I could go back I would choose another builder .

After spending about two moths in the home, we are more and more disappointed in the quality of construction at this location. We installed a ceiling fan in the master bedroom, went to the breaker box to turn off the switch and couldn’t get the power to the switch off despite turning off every breaker in the box labeled for outlets and switches. Tried to install a storage unit in the garage that hangs from the ceiling. Seems pretty basic rafters are supposed to be 16” on center. Well these ones are 24 which must be the new code. Noticed my stud finder wasn’t picking them up at 24” so went into the attic to measure and no two rafters are equally spaced. The distances ranged from 24” to 27”. Ended up not being able to install the ceiling storage because we couldn’t get a total of 96” which should have just been 4 rafters. Already have burnt out lights in the master bathroom shower, backyard drains towards the house, as do the gutters in the courtyard. There are plenty of additional issues that have been popping up, needless to say the list of repairs needed at the one year time frame is going to be lengthy. ... More

Great points - processing the loan only took 4-6 weeks to complete. Sprinkler system is included. Tankless water heater. Not so great - Mortgage loan officer needs better communication with buyer so there are no surprises when it comes to paying closing costs. Sending multiple closing costs disclosures creates confusion on the buyer Not so great - House bought for $245k does not live up to par with the house I bought 3 years ago for $219k. The house is built as basic as it can be. No linen cabinets, no towel bars in bathrooms (seriously?!), no glass enclosure for shower in master bathroom, not even a doorbell. It is so basic that it feels like moving into an office building with little or no thought as to what was being built. They just built it for how much they can get out of it than building a future family home. Finishing touches around the bathroom tub and stand in shower were so sloppy. The grout or whatever it is was just slapped on the fiberglass and wasn’t smoothened out at all. The customer service person could have at least find a way to correct it instead of explaining why that doesn’t make sense. My son owns a Lennar home and I was impressed with his house. Aside from the reason of buying a home closer to my daughter, I chose Lennar Home as my forever home because of my impression with my son’s home. I was very, very disappointed, to say the least. ... More

Used the cheapest of the cheapest. From materials, to plants, etc.

During our final walkthrough, plastic corrugated pipe placed to drain water runoff for entire block. Was told they were permanently, upon closing pipes removed. 2 days later rain and sod soil washed down 3 yards above. Result 3 catch basins plugged with silt. Undermining foundations. They immediately repaired only the areas where future runnoff would affect the unsold homes. Constant battle

Not a quality home builder. Told it WASN'T A CUSTOM HOME, so don't expect much.

Good morning, we purchased a home at Geist Manon, our sales associate Heather was friendly and helpful in the beginning but once we signed the deal her total demeanor changed regarding her follow up as she also failed to reply to emails. We felt by sales and contractors as we were just a number and when you send the money we spend on a new home it should be a great experience. We also still have things yet to be fixed from our initial walk through drywall issues, painting touch ups,house cleaning the floors were dusty (drywall dust), outside was a mess due to winter conditions and no one has reached out to follow up. We also build with David Weekly and didn’t have this experience. ... More

This was my first and likely last experience with Lennar. Our sales agent (Christian) was only looking to make a quick sale and I unfortunately did not realize this until it was too late. He became unresponsive to concerns after we signed our initial contract. The Lennar concierge (Del) was not professional and bother line rude. It took longer than necessary to have our concerns addressed after our inspection and walk through. This was purchased as a rental property and we had planned to buy another property but have since changed our minds given the experience. The only positives in this whole experience was our Lennar mortgage loan officer (Brianna). She was an angel. Also the customer service agent (Jose) who did the final walk through was polite and kind Lennar needs to teach their employees that customer service does not stop with the home purchase, but rather begins after the sale has been made. I don't plan to recommend Lennar (especially not the team that worked with us) to family and friends. ... More