Lennar Reviews

Bad experience. Wish I never bought a property. Unprofessional

If I saw something that did not look right to me or if I felt uncomfortable with something, they went out of their way to correct or assure me that it will be okay and it will not be a problem.

Great purchas experience from first meeting to the last meeting. Construction quality is not really high though.

I like the architectural design. Everyone involve in the building process is very helpful and knowledgeable. Any concerns you have were addressed properly.

Lennar doesn't care about their customer's

The experience was really excellent and exciting. It was like watching your child grow up into an adult. Every step was exhilarating and looking forward to what was coming next. The paperwork was a little stressful but worth it to the end.

I have really enjoyed my home buying experience. So far everything is working out fine. My service request are currently being met.

Lennar charged me an excessive daily fee for delayed closing beyond my control. The sales rep was callous and insensitive,. She tried very hard to take my home from me in order for Lennar a multi billion dollar company to benefit from the drastic increase in housing prices in the 8 months since I signed the contract which was before building began. I felt terrorized and victimized.. It was very traumatic

my experience was not the greatest...

The product offered is built at competitive prices, has an exceptional floor design, and is affordably priced.

Everyone we had contact with during the initial meeting through our closing was very friendly, knowledgeable and helpful when there were any issues. Building a home during the pandemic and shortages was challenging for all concerned and Lennar really kept us informed of everything.

The only issue is the rush to close on the new home with many outstanding issues. But the customer service was wonderful in addressing the issues after closing.

Not responsive to quality of workmanship and materials.

Did an average job in construction

Irresponsible project manager and low quality of workmanship. My worst experience ever from buying a new home in years.

The purchasing process was great. However once moved in, within days there were issues with appliances leaking, ants in the home, and difficulty getting issues resolved in a timely fashion.

We received our home about two months after the initial close date that we were told. We were told that our initial close date was possible because they already had the materials, therefore there wouldn't be a setback due to materials. About one month before we were set to close and after questioning the time frame, we were told that we misunderstood them having the materials - what they meant was they had the "purchasing power" to buy the materials. At this point it was 3 months after I signed the contract and price homes had gone up 20-30k so it made no sense to bail out and buy elsewhere - I was stuck and they knew it. My family and I were displaced while waiting on them. Fast forward to closing day, the house was extremely dirty inside. Dust everywhere, dirty mirrors... so they sent the cleaners back out the next day. Same result! Awful attention to detail - that's the project manager's responsibility to ensure their contractors are doing their job right because it's FOR THEIR CUSTOMER. As slow as the houses are being built there should be plenty of time to review the quality of the work being done. Problem is that the PM is too busy dealing with problems that the contractors are causing because the labor is cheap and cheap is what you get. Oh... they didn't paint the inside of the garage because "it's considered an exterior surface". So they use drywall on exterior surfaces? Yup, awful! ... More

I love my house . It’s a great house for me and my family

The Salesperson that sold us this house and our last home was excellent. GC was great goes out of his way to solve problems, but he shouldn’t have to deal with a lot of these issues as the subcontractors should do a better job. The materials and workmanship leave a lot on the table. I have sheet rock issues, walls have waves in them, ceiling where HVAC Vent is has seem cracking . Finish sanding work is horrible. The home was spray painted and many areas weren’t finish sanded but we’re still painted. Didn’t clean the floors or walls before painting and dirt in paint on finished walls. Some of the door moldings have small chunks out of them. Door sills had over spray with dirt in them. Silicone sealing is messy .Concrete floor under bathroom linoleum has a hump in it. Couldn’t hook up dryer vent as piping wasn’t installed right in wall. As purchasing a Smart home I have a big utility box in my Master bedroom . There are wires in the closet that seem to go no where as they are not hook up. As well as a orange tube hanging in it with nothing in it. Why have a huge utility cabinet for a smart home with nothing hookedup in it but 2 cable wires. Toilets were not siliconed to the floor and wound up with ants coming into house from under both toilets. We love are home and the people associated with the sale process and the GC goes above and beyond. But the materials and workmanship quality in this home are not what we expected. Will be contacting warranty rep shortly to try and get some of these issues addressed. ... More

Lennar offered the best value for money home we could find, comparable homes from other builders were notably more expensive. No home builder is perfect, but we were/are very happy with our Lennar experience. Great home in a great neighborhood. Very happy.

We have been through several home purchases and this was one of the easiest. Good job all around!!

Overall experience is very good except response time for issues will be slower.

The home was well done and in the time originally specified. The home buying consultant went above and beyond in every way. Can't say enough good things about her. Construction manager was very responsive to a couple of issues we noticed on closing day. Coming to SC from Ca. we were delighted with the home and it's price. Overall we are pleased with the home.

We had many issues after closing with poor workmanship, faulty valves, siding , etc. The great part about Lennar is their customer service. Call or text , they answer in a speedy fashion and get the issues resolved in basically very little time. My personal experience is, the builder hurries to finish the house and be ready for move in and details are left out and fixed after move in but their customer service is great and saves the day :-)

Where to begin? When we started the process everything was on point and the communication with the seller was awesome. After we signed the contract in February they promised us the completion date was going to be between July and August. It wasn't until November that we finally got our home. The seller didn't even answer on time; sometimes I was ignored for days. Not even Lennar customer service was able to help me get the answers I wanted. No answer for the solar, the process, the delays... nothing. On top of that Lennar Mortgage was even worse; no communication at all!!! It was a painful experience from start to finish. Even at closing, my house didn't have all the doors in place. Caulkin, plumbing, painting, and flooring issues from day one. They even planted a dead tree in front of my house and it's still there. I have opened around 10 tickets since November and will keep doing it since every day there's a new minor issue with the home. I will never recommend anyone to buy from Lennar!!! ... More