Lennar Reviews

Great customer service after the sale too!

The back yard was very big

We chose Lennar because of their reputation. I never owned a Lennar home before. My last few home have been new builds with DR Horton, Ryan and now Lennar. Overall the home is nice, I believe the craftsmanship could be better, drafts around winds and doors, drywall dust everywhere, paint splashes all over the tile and flooring. When you pay $400,000 for a home you expect better, especially a brand new home. The customer service could be better also, when you are in the home buying process everyone is your friend and wants to help, but once you get the keys after closing it's hard to get responses and help. I never received my HOA docs until a week after closing and I thought by law you are suppose to receive them a week before closing to review. So things like that, I didn't like. Lennar has been in the business for many years so amateur mistakes like that should never happen. If you are going to buy a Lennar home, keep notes and stay on them to get answers and results, especially HOA related issues and documents. I think they are getting to big for their britches and the customer service has paid the price! ... More

The Lennar staff was readily available to answer questions, Staff were very responsiveness to my issues and concerns,

Kevin was phenomenal! Excellent customer service

Lennar was a fantastic builder. They finished ahead of schedule! My project manager kept me up to speed so I always felt informed. I highly recommend them!

Horrible buying experience, a nightmare dealing with the loan side. Paperwork a mess, not responsive, when responsive being combative.

From the home buying agents to the builders.. everyone gave us great customer service!

I have tempered my expectations of the builder Lennar with all that has happened over the past several years with the pandemic, labor crunch and all of the other challenges facing individuals and companies. However, Lennar uses and iron clad contract where you follow their rules or they keep your 10% down and then sell your contracted home to someone else - to say they have you between a rock and hard place is an understatement. Long story short - my new home was not complete when I received the "time to close" notice. So we closed, I headed to our new home and what did I find - a home that was roughly 95% complete. The home was dirty, there were building materials laying around, damage to appliances, dinged walls, used toilets that were left dirty, the list could go on but I think the brief description accurately depicts the circumstances. In their rush to close the properties, they closed them before they were genuinely ready, and I presume they intended to button things up at a later date. It has been 60 days since we closed and I haven't heard a word from Lennar on the open items that were to be resolved. ... More

I been living the new house for two month. we've had an issue with water ponding on the washstand table, water doesn’t going down every time after using.

Our Home Seller Rep Kerry and Build Manager David were awesome! We did experience some issues along the way and we are still waiting on things to be fixed, but our last build was a terrible experience with CENTEX. Overall the wife is happy so I guess I am too.

No communication from land development company. No idea when the sod/irrigation etc. will be installed or future plans for property.

Customer Care Representative after the move in was phenomenal. Warranty issues and the attention to detail.

Home is brand new and has issues that have not been fixed. Minor issues but still haven't been fixed.

Very bad low peor decisión de mi vida

lennar 2300 sqft homes doesn't have walk-in or slide door pantry and no bonus /media room, I feel these are basic features in any 2300 sqft homes , also their closets are small , at least for bedrooms they could have given french doors. These are all very standard features , and considering Lennar is popular brand I never expect them to miss these features even in mid size sqft homes , The floor plans are not so great , and price is very expensive for what they offer compare to Dr.horton and Pacific ridge and Mainvue,

This house was closed on and the quality of workmanship was poor upon arrival. Items addressed before closing were not completed. The process to get things fixed under "warranty" as it is put is a horrible experience. I don't know how the house passed inspection with a defective furnace, a missing AC unit, and a missing drain pipe which was dropping water into the basement. Also many other thing like a defective shower pan which has not been fixed yet, and installation of defective doors through out the house. The everything included is also a receiving statement as you are left with a box of items to install yourself. Customer care lacks any care. ... More

Kara, Briana, and Ed were awesome to work with. They made the home buying process smooth and easy.

The house look good but the problem is about the garantie for one year but there’s a something I need they come for review on my garage on the rolls is very important thing for me ok

Microwave plate broke, No body came to see, outside door not sliding

The people at Lennar will guide you through the process and right into your dream home!

Great customer service and great designs

they do what they promised. they respond in a timely fashion. Very nice guy.

First time buying a home, wish I knew what to look for before signing off, lesson learned.

Quality of the house is good but the quality of the flooring, appliances. cabinetry and granite where below average. I knew this when I bought. My choice was to invest in replacing flooring and appliances and add hardware to cabinets when I moved in. Lennar should have gave the same quality and attention that is given to the single family homes