Lennar Reviews

Awful home buying experience

This whole experience has been very impactful. Terri was the representative worked very hard and diligently at every stage even far after the closing to make sure I was all set and taken care of. This experience far exceeded my expectations. The builder produced an amazing house as well.

I have not had a good experience at all. First they will send a very strick/condescending message that this has to be done in a week - this and that. When on says I will back off, they become very polite again. They push and force their lending agency. The Lennar title add some bloated changes the day of closing and then called a week later for some other bloated charge that they wanted to collect more. So, overall I feel I cannot trust them.

I was told in order to purchase a Truman townhome, I was required to go thru New Castle Co Workforce housing. It was a huge pain. The cost of my home increased from $400k to $412k and I wasn’t informed of the increase. 30 Days from agreement to paperwork, it jumped. The defense was that the prices were set by the county. Now I see that the Truman next to me is selling for $349k. That is a huge fall. How can I not feel ripped off. I settled Dec22nd. Less then 60 days the price dropped that much. Sales office says whatever, to get a sale. I am telling others to avoid Lennar.

Responses and actions associated with our requests for repairs and fixes to the property were typically slow, Some repairs had to be completed multiple times before they were done to our satisfaction (tile floors). Some contractors had poor workmanship and were very messy. Several repairs should have been caught by the builder and not by our inspector and me and finished before we moved in.

Cheap crappy quailty, very overpriced and cookie cutter bland junk, not much more to say than, RUN and don't buy these homes, buy an already built home from 2019 or before. Not good workmanship after 2020, everythign is mass produced and no one pays attention to the little details. Very expensive bla homes.

Everybody makes their own experience

Everyone was very attentive, and glad to help and answer any questions. They stayed in touch daily, and made sure that we understood every step. I was assured that they were on my side all fhe way! This really made me appreciate my "dream home" better!

This is a second home and we decided to purchase this house, as it was a "quick sale" by Lennar. The finishings were less than I expected. Everything became an "extra". Could have nicely finished the houses as in the surrounding subdivisions by DR Horton & Adams homes The on site agent was adequate, we had our own agent, the title company was responsive and Lennar's lender was AWFUL.

No a pleasant experience. lots of things still wrong with house and no one willing to help us.

Nate Davis did a very good job.

Overall not a good experience.

I just closed on my 8th home, and unfortunately, this was the most unprofessional and frustrating experience of them all. While I am thrilled to be in Carnes Crossroads, the process with Lennar was a major letdown. Key Issues: Poor Construction Management: My construction manager was so sloppy that I eventually gave up on a repair request and fixed it myself before closing. Subcontractor Negligence: Contractors left permanent stains on the garage floor, deck, and concrete outdoor areas that cannot be removed. Lennar Mortgage was the WORST: I was cycled through three different agents who never briefed one another, forcing me to repeat information constantly. Closing Nightmare: It took two appointments and over three hours to close due to an archaic, back-and-forth document approval process. Poor Communication: The selling agent frequently provided incorrect information and failed to follow up on basic requests. The Verdict: If you walk through Carnes Crossroads, you can clearly see the supreme construction quality in the original section compared to the newer Lennar section. I am buying into this beautiful neighborhood, but certainly not because of the house quality or the builder's service. Brace yourself for a DIY approach if you buy here. ... More

Lennar provided a wonderful experience in buying our first home. Entrust your family with Lennar; you'll be glad you did!

I am extremely disappointed with my experience purchasing a new home from Lennar, and I strongly caution future buyers to double-check their contracts. You expect a brand-new build to be move-in ready, but ours has been a nightmare of poor craftsmanship and what feels like a deliberate bait-and-switch. First, our appliances were delivered more than five weeks late. When they finally arrived, Lennar severely downgraded them from what we paid for. Our contract clearly stated a refrigerator value of $2,440, but they delivered a model worth only $1,048. The contract also listed the washer and dryer at a $2,520 value, but they gave us units worth only $748 each. They shorted us over $2,400 in appliance value alone, hoping we wouldn't notice! On top of this, the house itself lacks quality control. Upon moving in, we found a visible hole in the restroom drywall, cracked wood on the side of the house, and several cosmetic defects. We have reported these issues, but their customer service team drags their feet and has still not fixed them. Once you sign the closing papers, Lennar abandons you. Hire your own inspector, verify every appliance model number against your contract, and be prepared for a fight. ... More

Nice people to work with

It’s unfortunate to be writing this review. I can’t believe all the horror stories we heard prior to buying are actually true. We received some very last minute bad surprises on closing day. Thankfully our agent fought for us and got us some relief so we could still close. The quality of everything installed was also extremely poor. Without going too much into details, I will not recommend this company.

We adore our new house, the floor plan and space are perfect, the systems and resources you have are so helpful, and everything was smooth and easy. However, it's the PEOPLE who really made the experience outstanding! Mitch, Ryan, Sophie, Taylor, and Kenna went way above and beyond! My husband experienced some significant health issues during the buying/closing process, and everyone we worked with at Lennar was caring, compassionate, responsive, and extremely helpful. With Lennar being such a huge company, we might have been treated like a number, but instead, it was very personal and everyone was very genuine. I could not be more grateful regarding the entire experience! Thank you to everyone who was involved!! ... More

Have been disappointed by the follow-up on issues outlined in the initial walkthrough with the builder. Simple fixes should have been addressed within weeks, not months as we have experienced.

The process of purchasing the home was good. The overall quality of the home so far is ok but I have had issues with my dishwasher and it has not been fun going back and forth between Lenar and Electrolux, the weather stripping on the front door was trash, and all the items that were identified in the walk through were not fixed as promised.

Team was responsive prior and after closing

Lennar very aggressive closing date, wasn't very accommodating.

The whole experience was not what I imagined being my first time buying a home. There is a lot of poor communication. They lied about the HOA amount prior to locking you in on the mortgage. I have emailed and call multiple people but no one has got back to me to fix the issue. Logan is one of the saleman and I believe just want to make his commission so he will tell you anything so be careful. Do not trust anything the people from Lennar says. I personally should have listened when other warned me about them. You live and you learn. I do not recommend it at all.

Im a first time buyer and Lennar team help me walk through it. It is a very hard ordeal of sending the requirements because they have to make sure everything goes smoothly.

Craftsmanship and quality is junk! Put zero effort into building a home that we paid a lot of money for! One of the worst craftsmanship that I have ever encountered. If I could return the home I would! It will be the first and last time I will ever purchase a Lennar home. I would never recommend Lennar homes to friends or family!