Lennar Reviews

I love my home and it’s expected to have a few issues that need to be ironed out. With that being said, it shouldn’t take 6 months to replace pavers and the rear door lock is stripped and has an issue with the locking mechanism. Those are two of the major issues we have that refuse to be addressed.

Just weeks after moving in all nine upper kitchen cabinets came loose from wall and exploded when they hit the floor.....glass flew to every corner of lower level. All dishes shattered!!! Small grandkids had just finished making breakfast on counter below cabinets and would have been seriously insured or worse! Lennar found that all cabinets were screwed into wallboard/paper only!

We and 50-60 of our neighbors were all promised beautiful finished green spaces and a tot lot when we were in the sales process. Lennar never finished these and apparently has no plan to. Other neighborhoods have beautiful amenities for the same HOA cost we do. Different builders who keep their promises. We will have to hire legal council and go through mitigation for breach of the sales agreement as we were all told the same things and our neighborhood is not up to par. Items take FOREVER to be fixed on my home. We have had 3-4 people who are supposed to fix things. Why so many? Can Lennar not keep employees? Still waiting over 7 months to get our roof fixed. It's disappointing. No one expected perfection, but the take the money and run without finishing what was committed to leaves a lasting impression of Lennar as a builder. I would not buy in a Lennar community again until all of the green spaces and amenities promised were already put in. It's sad. We love our home, but our community is disappointed with Lennar's commitment to what they promised. ... More

I completed a scathing review of Lennar 5 months ago. I will summarize. I consider Lennar the worst home builder I have ever worked with and I have moved 39 times. Your prime motivator is speed , not quality. Your workers take no pride in their work and do not respect the work of others. I did not rate you in trustworthiness as I have no way to measure this, and of course your survey required an answer to submit.

Very disappointed with workmanship.

We just recently bought a home in Rosena Ranch from a Lennar community. Since we've moved in, we have had to call service quite a few times for issues that should not be happening in a new home. For example, our handrail on the stairs are already having separation from the wall. It is under warranty and will get fixed, but it is very inconvenient especially because the contractors have to schedule so far out. These things should not be happening in a new home. I don't know if I trust Lennar's workmanship. The backyard was done very cheaply as well and all the neighbors complain about the amount of mulch that was put in. ... More

Our advisor was very knowledgeable but unfortunately, he had a family emergency during our home buying process from the very beginning and was told to contact 2 other Lennar reps if we had any questions. They were no help at all. Never let us know what was going on and never returned calls. This was the most crucial time as we were in the actual home buying process. When we moved in, we had quite a few issues with things around the house and to get those things fixed it was just a nightmare. For example, as we did our walk through, we noticed that the paint on the outside of the house did not match the majority of the wall and were told they accidentally painted it the wrong color. It took about a month or so to get anybody out there to fix it and we were told that the painters came out and fixed it, twice! Really? Because it was the exact same as when we did our walkthrough. It was never fixed. I could go on and on about all the issues we had. We were and are still very disappointed at this new home buying experience. This wasn’t our first home we purchased, but it was our first brand new home and we expected much better than what we got. After our experience, we probably won’t buy another Lennar home. Lennar builds in volume, and with that comes really bad quality, unfortunately. ... More

Not very responsive to concerns

Lennar’s house plans are very well done for modern living. Materials are as advertised. Home care warranty is practically worthless. And their people can be spiteful if you get upset with their poor service.

asked to fix the light in june have not.they said that have no time.

The workmanship was poor. Lots of issues to attention to detail. When I complained, the construction managers response was that the brand new home was meant to be lived in. That response floored. I would not buy from Lennar again.

I had a 1-2 week repair service in the bathroom. Due to systemic problems with the warranty department it took 4 months to complete. I had to file a BBB to get their attention.

Any upgrades were at top price. And there General house is not worth it so you have to get upgrades.

My roof is leaking, light switches don't turn on anything, shower glass wall not sealed, air conditioning not cooling upstairs, basement walk out drain not draining well, water coming into basement. New construction needs a quality control staff to test everything in house for working order.

Home not completed after closing, slow or non responsive warranty claim. Poor contractors doing substandard workmanship. Promised amenities and recreational areas not completed as promised by sales rep. Materials are OK but workmanship is horrible.

I already reported all the problems we had and it’s seems nobody care. Terrible post sale service

Don't expect your house to be built of the same quality as purchasing from single person or smaller company. You can end up with a good home as long as you're willing to go through the battle of dealing with warranty work. We had a good experience with our second sales rep and our warranty service.

Sales Person and Warranty Rep were good and professional. Overall it was a mediocre to poor experience. I think Lennar's extremely inflexible polices along with their "anything to gouge out a buck" corporate greed mentality make it hard to rate it a good or great experience.

Lennar rushed closing of the homes for the hill district, knowing well the street is not ready for living conditions. This make investors lose thousands of dollars for couple of months. Worst closing experience for the purchase of The hill district .

Negative experience spacial with Bonita Lerner sale representative.

Can’t get anything done always waiting

The aboslute worst Mortgae experience in my 76 years. I have owned and applied for mortgages on 9 homes. This company does not know what they are doing. Buyer beware... I have an 844 credit score, and hundreds of thousands in liquid assets and the Mortgage "agents" made the process extremely time consuming and painful...Asking for the same documentation MULTIPLE TIMES...Potential buyers seek your mortgage elsewhere!!!~

Lennar lies and has poor planning. Throughout the buying process, Lennar promised that there’d be landscaping by Lennar or the HOA in a certain key area that was influential in our buying decision. After taking possession of the house, Lennar deflected to the HOA. The HOA which is owned by Lennar outright refused any landscaping. The area in question remains rocks and trash - a permanent blemish on the neighborhood. Due to poor planning by Lennar, 2 months after moving into this house we still don’t have mail service. Since Lennar is building by the mailbox still, it is expected that we won’t have mail for another 2-4 months.Lennar never communicated this large miss. In both cases, we feel like Lennar pulled the rug out from under us. ... More

The different entities of lennar do not know their roles and do not talk to each other resulting in painful experience

Was not made aware of lack of cable and fiber optic prior to contract. Hoses and sprinkler system was left behind after sale. Underground sewage drain pipe was cracked, before we moved in. not have HOA management contact info. Attorneys selected by Lennar didn't calculate the correct funds needed at closing, so we had to return later to sign another document and bring more money.