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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21896 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21896 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - My experience with Lennar is great

  • Antwain P.
  • Verified Homebuyer
  • January 19, 2022
  • Ruskin, FL

My experience with Lennar is great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It’s definitely not a good experience with the Lennar.

  • Satya M.
  • Verified Homebuyer
  • January 19, 2022
  • Celina, TX

It’s definitely not a good experience with the Lennar. The work quality is very bad and not satisfied with the construction quality.

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 3

Lennar - Support for customer centers is good and it is good to receive

  • Sang P.
  • Verified Homebuyer
  • January 19, 2022
  • Valencia, CA

Support for customer centers is good and it is good to receive complaints through video calls.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - After sales service is very poor, they do not respond to service

  • Alfred J.
  • Verified Homebuyer
  • January 19, 2022
  • Wesley Chapel, FL

After sales service is very poor, they do not respond to service requests. I have an open ticket from since December 2021 and no one has attempted to resolve it. Once they have your money, good luck to you, if you have warranty issues,

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Every step of the way through the process we had communication with several people from our New Home Consultants Danielle and Danika to Project manager Jeremiah and Bryson. Everyone was always available to answer questions and a pleasure to work with.

  • Timothy B.
  • Verified Homebuyer
  • January 19, 2022
  • West Valley City, UT

The entire process from initial meeting to get on the waiting list to our final walk through, closing and getting the keys to our new home was seamless and an incredible experience. The quality of the home is above standard as we had walked through many competitor home builders and was always impressed with every detail and quality of materials Lennar has to offer. I can tell you as a new home buyer of a Lennar home it is so sound proof you can't hear a dog bark, a car pass by or playing neighborhood kids. You won't be disappointed in what Lennar has to offer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar forgot to connect the connections for our homeHeater. We were able to figure out ourselves I just can't believe it that they missed that; Our refrigerator too is broken from door its not latching & the dish dryer/washer is not working.

  • Iris M.
  • Verified Homebuyer
  • January 19, 2022
  • Lake Forest, CA

Im sorry but the materials used are the cheapest materials...

Total Score 4


Quality 1

Trustworthiness 5

Responsiveness 5

Zero attention to detail.

  • Anonymous
  • Verified Homebuyer
  • January 19, 2022
  • Durham, NC

Our slab is so uneven that you can feel yourself walking up and down as you walk through. The trim work is terrible. Paint all over everything.

Total Score 5


Quality 1

Trustworthiness 4

Responsiveness 5

Lennar - Excellent customer service and support.

  • Timothy W.
  • Verified Homebuyer
  • January 19, 2022
  • Bluffdale, UT

Excellent customer service and support.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great buying experience and great customer support after you

  • Dwayne M.
  • Verified Homebuyer
  • January 19, 2022
  • Littleton, CO

Great buying experience and great customer support after you move in.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quality of Material used for constructiom

  • Vivek C.
  • Verified Homebuyer
  • January 19, 2022
  • Fresno, CA

The home was delivered on time

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Our Lennar home has met our expectations.

  • Antonio C.
  • Verified Homebuyer
  • January 19, 2022
  • New Caney, TX

Our Lennar home has met our expectations. Any issues we have had, have been handled in a very timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professional and experience of each person we encounter.

  • Denton V.
  • Verified Homebuyer
  • January 19, 2022
  • Fuquay Varina, NC

Great working with lennar building....

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bridgewater Crossing

  • Robert O.
  • Verified Homebuyer
  • January 19, 2022
  • Princeton, TX

Full featured homes available at competitive prices with great amenities.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Home as not ready for first or second walkthrough due to labor issues

  • Robert P.
  • Verified Homebuyer
  • January 19, 2022
  • Greer, SC

Final product is very nice, but it as a lot of work to get it to that point. Salesman was great at making sure I got a quality product... and he really seemed to care.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Great homebuying experience overall, very satisfied with the

  • Anonymous
  • Verified Homebuyer
  • January 19, 2022
  • Dublin, CA

Great homebuying experience overall, very satisfied with the home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar is right there when I need them definitely 5 star Love

  • Deborah T.
  • Verified Homebuyer
  • January 19, 2022
  • Lakewood Ranch, FL

Lennar is right there when I need them definitely 5 star Love my new home here the staff has been a pleasure to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I would refer Lennar to friends

  • Eudocia V.
  • Verified Homebuyer
  • January 19, 2022
  • Corona, CA

I would refer Lennar to friends

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Seamless buying process - Thank you Lennar!

  • Yohanis W.
  • Verified Homebuyer
  • January 19, 2022
  • San Diego, CA

All the teams in Lennar are extremely amazing. The new home consultants, the sales, the loan officers are all very supportive and made our home buying process very easy and seamless. They are very friendly and easy to work with. They are always there to answer our questions at all times. This is regardless of their busy schedule. One thing we highly recommend is to use everything Lennar - it makes life super easy. + the amount that Lennar put towards the closing coast is generous. Thank You Lennar Team!!! Please keep the good work!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Being a first time home buyer, Lennar did a good job in making

  • Suresh K.
  • Verified Homebuyer
  • January 19, 2022
  • Mooresville, NC

Being a first time home buyer, Lennar did a good job in making me aware of most of the things in home buying. There were few things - which could have be better (example - front door upgrade), that if told earlier - would have been easy for us to make a decision. Overall it was okay experience.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - Alejandra is a great sales.

  • Jin J.
  • Verified Homebuyer
  • January 19, 2022
  • Katy, TX

Alejandra is a great sales.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The overall experience was good while in the buying process.

  • Anthony J.
  • Verified Homebuyer
  • January 19, 2022
  • Raleigh, NC

The overall experience was good while in the buying process. There was no touch-up paint left in the home, nor will any paint company try to match it unless I have the exact paint container. Unable to locate someplace to purchase the screen to the sliding glass door. So as stated, the overall experience was good while in the buying process, but once it's completed, you are on your on.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Communication

  • Kenneth S.
  • Verified Homebuyer
  • January 19, 2022
  • Frederick, CO

From the sales people to the construction manager top quality!! We couldn’t wait to see was done from day to day. Everything went so well. Even after moving in it was fun walking up and down streets under construction Everyone said hi and was so considerate. Thanks to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It was extremely convenient to have new appliances included with

  • Natasha R.
  • Verified Homebuyer
  • January 19, 2022
  • Ruskin, FL

It was extremely convenient to have new appliances included with the home such as washer, refrigerator and stove. One downside is not being able to customize home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Our home was built during the pandemic under unusually circumstances

  • Anonymous
  • Verified Homebuyer
  • January 19, 2022
  • Angier, NC

Our home was built during the pandemic under unusually circumstances and closed on time.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

They are competent and organized.

  • Nathan L.
  • Verified Homebuyer
  • January 19, 2022
  • Saratoga Springs, UT

Lennar is great to work with. They do a good job at every step along the way. They are so good at communicating with the customer. First class.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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