Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21896 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Alan our builder was awesome!
- James L.
- Verified Homebuyer
- January 19, 2022
- Summerville, SC
Kasey in front office was amazing!! She answered all of our questions and walked us through every step of the way! Alan was exceptional and payed great attention to detail and fixing any issues that needed resolving!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Buying experience was smooth and flexible, however quality of some of the work not pleased
- Jennifer S.
- Verified Homebuyer
- January 19, 2022
- Indianapolis, IN
-internal paint job; our realtor even commented it was the worst new build paint job she is ever seen -Still have electrical issues -dents in doors and walls, feels like a newer apartment instead of a brand new house we get to be excited to move into. - neighbors have severe drainage issue and their slabs have to be torn up.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Lennar - All staff and workers were very polite and professional.
- Barbara P.
- Verified Homebuyer
- January 19, 2022
- Clovis, CA
All staff and workers were very polite and professional.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Buying experience and sales agent very satisfied
- Juan B.
- Verified Homebuyer
- January 19, 2022
- Sun City Center, FL
My sales person is the best experience we had with lennar Yatsira but the rest of process and workmanship and material really disappointed concrete finishes are horrible trim and caulking and paint are really bad the contractor only care about getting the job done with no quality so sad for all that money we paid
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 3
Lennar - We love the house, not the process of warranty work.
- David K.
- Verified Homebuyer
- January 19, 2022
- Commerce City, CO
We love the house, not the process of warranty work.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
Lennar - Construction quality can be improved
- Boris S.
- Verified Homebuyer
- January 19, 2022
- McMinnville, OR
Construction quality can be improved
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Lennar - Difficult getting a hold of anyone.
- Debbie E.
- Verified Homebuyer
- January 19, 2022
- Victoria, MN
Difficult getting a hold of anyone. Dealing with multiple people to get items fixed
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - Champions Gate is a great development
- Miguel N.
- Verified Homebuyer
- January 19, 2022
- Davenport, FL
Champions Gate is a great development
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Good value
- Michael M.
- Verified Homebuyer
- January 19, 2022
- Mount Dora, FL
Good value compared to what else is out there. Surprisingly poor workmanship in certain areas. Some issues are taking a long time to resolve. Closing could have been better with funds owed due with wire transfer difference
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Lennar - Lennar made buying a home as smooth as can be and they were always
- Misael R.
- Verified Homebuyer
- January 19, 2022
- Woodburn, OR
Lennar made buying a home as smooth as can be and they were always updating with their progress while the home was being built.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
New Lennar Home Owner
- Aaron B.
- Verified Homebuyer
- January 19, 2022
- Chapel Hill, NC
The level of communication was great, and they were eager to resolve any issues we brought up.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Poor quality for $800k home.
- Thomas B.
- Verified Homebuyer
- January 19, 2022
- Oregon City, OR
None of the property have flat land nothing was don’t from a landscaping perspective. All of our properties have bumps and uneven land making it extremely difficult or impossible to use a tractor or lawnmower to cut grass. Extremely disappointing. I will be going door to door talking with my neighbors and petition for this to be corrected by Lennar.
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 5
Lennar - Very friendly, and I love their included features.
- Kalvin W.
- Verified Homebuyer
- January 19, 2022
- West Valley City, UT
Very friendly, and I love their included features.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - The entire process was efficient & painless
- David W.
- Verified Homebuyer
- January 19, 2022
- Ashburn, VA
The entire process was efficient & painless
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - good experience and very friendly customer support
- Yan C.
- Verified Homebuyer
- January 19, 2022
- Camas, WA
good experience and very friendly customer support
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Poor quality of workmanship.
- Kim C.
- Verified Homebuyer
- January 19, 2022
- Fort Myers, FL
Would not have purchased from Lennar if I had to do it over again.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Lennar's customer service is 5 Star They are very attentive and
- Christopher B.
- Verified Homebuyer
- January 19, 2022
- Apollo Beach, FL
Lennar's customer service is 5 Star They are very attentive and listen to all your questions and concerns. Anytime I called about something they were there to get it done.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very good Sales staff
- Bhaskara A.
- Verified Homebuyer
- January 19, 2022
- Broomfield, CO
Wry good experience buying, but service can improve a lot
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Great option in this competitive market!
- Nathan C.
- Verified Homebuyer
- January 19, 2022
- Santa Paula, CA
After getting outbid in other areas against other buyers going to Lennar and getting a new home without having to compete was amazing. Could not complain at all for what you get for the price! Everyone was great and responsive.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Customer support and sales engagement
- LEON H.
- Verified Homebuyer
- January 19, 2022
- Henderson, NV
Lennar has been a great home builder to engage with during our new home experience during the build process as well as customer support.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Friendly and professional but be prepared for many issues with
- Anonymous
- Verified Homebuyer
- January 19, 2022
- Menifee, CA
Friendly and professional but be prepared for many issues with finished quality and timely response to address issues…especially with the numerous small contractors they use to complete homes…
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Poor build and material quality
- Sudheer S.
- Verified Homebuyer
- January 19, 2022
- Blaine, MN
It's hardly 3 months since moved into our brand new home and I'm noticing structural issues already (loose railings, floor panels). The quality of the work is nowhere near the price we paid.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 3
Lennar - There where some minor problems at frist and some communication
- Deborah R.
- Verified Homebuyer
- January 19, 2022
- Crandall, TX
There where some minor problems at frist and some communication issues but eventually everything was worked out.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Lennar - I like the property I bought.
- Cecilia S.
- Verified Homebuyer
- January 19, 2022
- Ruskin, FL
I like the property I bought.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Nothing to share at this time.
- Anonymous
- Verified Homebuyer
- January 19, 2022
- Frankford, DE
Nothing to share at this time.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 3
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