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Lennar

Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21896 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21896 Reviews

Star Rating Breakdown

5 ★ 9132

4 ★ 4062

3 ★ 3620

2 ★ 2323

1 ★ 2757

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Friendly, informative, and responsive from initial sale to after closing.

  • Kenneth M.
  • Verified Homebuyer
  • January 19, 2022
  • Thornton, CO

Awesome home, very solid and well built. We hired an inspector before we closed and even he (who found nothing major wrong in our new construction) said Lennar was one of the best builders. Love that Lennar is also the warranty company instead of it being farmed out to a third party service.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - they are not building very neatly, they put a laminate with humps,

  • Maksym M.
  • Verified Homebuyer
  • January 19, 2022
  • Lancaster, SC

they are not building very neatly, they put a laminate with humps, the tiles in the bathroom are crooked, the water ticks in during the rain from under the door! they don’t give paint to the wall and it’s not available in stores! you have to repaint everything with another paint in a different color, instead of a little grease! troyat quickly and badly! I don't recommend buying from them!

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

Keep an eye

  • Anonymous
  • Verified Homebuyer
  • January 19, 2022
  • Bulverde, TX

Buying home experience was great. Once we moved in found so many little things that need to be fixed. They are building too fast and cut corners.

Total Score 4

Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Better than other builders people I know have used.

  • Anonymous
  • Verified Homebuyer
  • January 19, 2022
  • Fuquay Varina, NC

Better than other builders people I know have used.

Total Score 4

Quality 4

Trustworthiness 3

Responsiveness 3

Home is great but customer Service and communication terrible

  • Roberto C.
  • Verified Homebuyer
  • January 19, 2022
  • Winter Garden, FL

We have shared with some of the top people how aweful the communication process was and hope they take it to heart for the Orlando area. I’m sure this will never be posted so I’m not wasting my time to go through yet again how many issues and terrible the loan process to closing communications turned out to be. We understand delays if they are communicated but Were treated like we had no right to find out what was going on with our house. To understand the last straw, after our last walk through and are pulling into the the title company to sign, Brenda calls to ask why we are not closing to ...

Total Score 1

Quality 4

Trustworthiness 4

Responsiveness 1

Construction Mgmt is incompetent

  • Nicole T.
  • Verified Homebuyer
  • January 19, 2022
  • Kissimmee, FL

It’s been 2 months since I’ve closed on my house and there’s still a long outstanding list of items that still need to be complete. The only one who responds is the customer service Mgr who has to work with construction Mgr and their contractors who do poor quality work if they show up at all. This has been a nightmare and I’m embarrassed to show my new home to anyone. I can’t enjoy it or do anything to it until certain items remaining are done. Instead of being happy with buying my first home I’m disgusted each day that I look at things not fixed/done.

Total Score 2

Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - One thing we liked is focused on the requirements of the common/middle

  • Premalatha T.
  • Verified Homebuyer
  • January 19, 2022
  • McKinney, TX

One thing we liked is focused on the requirements of the common/middle class families with a friendly service

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 4

What I wish I did!

  • Kevin G.
  • Verified Homebuyer
  • January 19, 2022
  • Millsboro, DE

I should have been more thorough with the inspection. After inspection I noticed caulk issues in the missing, inconsistencies in the drywall that are really obvious when the sun hits it. Windows that are not sealed properly and cold air streaming in. The garage door does not close properly. All things tha could have been addressed before closing.

Total Score 4

Quality 4

Trustworthiness 5

Responsiveness 5

Good

  • Nelly J.
  • Verified Homebuyer
  • January 19, 2022
  • North Las Vegas, NV

I believe overall my experience was satisfactory However there were a lot of Issues with the house that indicate the home was rushed when built

Total Score 4

Quality 3

Trustworthiness 4

Responsiveness 4

Not Great!

  • Anonymous
  • Verified Homebuyer
  • January 19, 2022
  • Marietta, GA

My experience with this builder was not good.

Total Score 2

Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - Quality and workmanship was not the best.

  • Dell R.
  • Verified Homebuyer
  • January 19, 2022
  • Las Vegas, NV

Quality and workmanship was not the best. It was posted as a gated community on their website but it was not. Response to issues was not the best either.

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - We particularly liked the "Everything's Included" aspect, and

  • Glenda B.
  • Verified Homebuyer
  • January 19, 2022
  • Cornelius, OR

We particularly liked the "Everything's Included" aspect, and the fact that we received the same excellent quality materials and service, regardless of the size of house we were buying. The sales associate was superb; she was always glad to see us, took the time to answer our questions, and didn't hesitate to reach out to other professionals for help in answering them. She kept us up to date through every step of the process and referred us to helpful resources. This was the best home buying experience we have ever had.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Poor craftsmanship

  • Dale S.
  • Verified Homebuyer
  • January 19, 2022
  • Bulverde, TX

Do not use this company, attention to detail is lacking, poor quality all around

Total Score 2

Quality 1

Trustworthiness 1

Responsiveness 4

Lennar - The experience was scary being first time home buyers but the

  • Alyssa P.
  • Verified Homebuyer
  • January 19, 2022
  • Madera, CA

The experience was scary being first time home buyers but the Lennar staff made it very easy.

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 4

Quick closing

  • Alex G.
  • Verified Homebuyer
  • January 19, 2022
  • Wesley Chapel, FL

A nice over all experience. A bit disappointing on quality of materials and hardware. Quality of workmanship could be improved.

Total Score 4

Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - I has a great experience, as a first time homebuyer I felt like

  • Amanda W.
  • Verified Homebuyer
  • January 19, 2022
  • Raleigh, NC

I has a great experience, as a first time homebuyer I felt like I was in great hands. I received updates throughout the process and all my questions were answer promptly. The finished product was amazing, I am extremely happy with my new home.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Process was very straightforward and support provided at all

  • Michael T.
  • Verified Homebuyer
  • January 19, 2022
  • Yorkville, IL

Process was very straightforward and support provided at all steps.

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Ask a lot of questions before signing a contract.

  • Katherine F.
  • Verified Homebuyer
  • January 19, 2022
  • Charleston, SC

Ask a lot of questions before signing a contract.

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 4

All inclusive house with good quality

  • Barua A.
  • Verified Homebuyer
  • January 19, 2022
  • Marysville, WA

Overall my home buying experience was good! The customer care is not as responsive and professional as other teams in Lennar to solve new construction home issues.

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 3

Lennar - The customer service was perfect

  • Sidney K.
  • Verified Homebuyer
  • January 19, 2022
  • North Las Vegas, NV

The customer service was perfect

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Customer Care Representative

  • Liliana C.
  • Verified Homebuyer
  • January 19, 2022
  • Forest Grove, OR

Everything about buying the home was pretty basic but I did notice that we didn’t get to do as many things as others (no appt with design group, no response to adding more flooring, forgot to mention certain appts). That was pretty frustrated but the people I met for final walk through and closing were AMAZING to say the least. Helped me spot certain things that were wrong or had to be replaced. And once we were in our new home our care coordinator even spent over an hour with me trying to figure out how to connect one of our fancy gadgets to the phone. So I can say the whole buying ...

Total Score 4

Quality 4

Trustworthiness 5

Responsiveness 3

Lennar - Very impressed about smart home!

  • Anonymous
  • Verified Homebuyer
  • January 19, 2022
  • Escondido, CA

Very impressed about smart home!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Wonderful experience thank you very much

  • Brian Y.
  • Verified Homebuyer
  • January 19, 2022
  • Spring Valley, CA

Wonderful experience thank you very much

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Great home Value

  • Tracee P.
  • Verified Homebuyer
  • January 19, 2022
  • Zephyrhills, FL

Loved working with Lennar who made my 1st time home buying experience stress free. I love my home and believe I got a Great value for the home that I built with this builder. Thank you Lennar

Total Score 5

Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Was upset that I had to wait 4 months cause Lennar decided to

  • Christopher R.
  • Verified Homebuyer
  • January 19, 2022
  • North Las Vegas, NV

Was upset that I had to wait 4 months cause Lennar decided to hold my home instead of releasing it for sale. home in January 2021 f and made the price go up $22,000 which came out of my pocket. Home is nice but would’ve felt better if they sold me the home in the beginning

Total Score 4

Quality 4

Trustworthiness 5

Responsiveness 5

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