Lennar Reviews

escrow was horrible....we were in escrow forb8 month while house being built. They waited until the LAST WEEK to let is know we need few more documents. Then we're scrambling to find before we closed. Ended up closing after initial closing date because of it.

Cindy at east highland Lilburn the new house sale agent was very unprofessional never called me for walk through never returned any of my calls Very bad experience. First time my walk through got cancelled she never informed me second time she never confirmed my walk through time. She were not helpful at all.

We love the home despite the fact that we are still having to deal with punch list issues prior to closing now that we’ve been in the home for 4 months. The Lennar agent our realtor worked with was not trustworthy come to find out on things we were told early on when we decided to buy. Lennar management is horrible! I wouldn’t ever seek out to work with this builder ever again.

Experienced numerous problems from purchase to closing. Did not receive things we were told were included in house. Couldn't even get in house for a couple of days after closing. Still unresolved problems. Overall was not a good experience.

The lack of response with issues not corrected of warranty items and from closing after 4 months .

They build too fast so you end up needing too much fixed. Time consuming and stressful

You better think twice and get a second opinion.

The communication throughout this whole process has been terrible. The building of the home was a total rush job. The NHO was a disaster. 2 more walkthroughs were needed to make sure all the repairs and touchups were done. I will never work with Lennar again

Lennar moved up our completion date by a month but forgot to notify us until we followed up to ask them. When we arrived for the walk-through, we were stunned and dismayed by the amount of work that was not yet done or done incorrectly. They installed the wrong granite countertops and then ripped up our counters to replace them. They pressured us to close on time but didn't deliver our dishwasher until a week after closing. The construction manager actually installed a used model to trick us into closing on time, then lied to us and told us the supplier had sent the wrong model by mistake. As soon we closed, he removed the bogus dishwasher and left pipes disconnected under the sink so that water spilled all over. The quality of workmanship overall was very disappointing for a new home, and the materials were also cheap and shoddy despite the fact that we paid for upgrades throughout. ... More

Alot of information was not included with buying this house & quiet a few issues came up. 1. New owners have to seal all the grout throughout the entire home.(found this AFTER we moved in by neighbors also upset about this.)2. If a wall has a crack or the window bead is coming away from the wall, custmer care will not fix it for an entire YEAR, because it is considered cosmetic(sure hope visitors don't mind seeing this in our BRAND NEW home!)3. Wooden floors creek, ALOT, didnt notice this in the final walkthru.4. Poor insulation, noise carries throughout the entire house.5. An electrical outlet was completely forgotten, left only with an electrical box! *How did this home pass the final electrical inspection? 5. Low grade carpet( for the price of this home, carpet should be plush)6. The yard has a drain but grounds are soaking wet, irrigation box has water in it, still waiting for them to address it( it been 2 weeks now)7. Driveway has stains on it mixed into the concrete mix(mud?dirt?) 8. Fence boards are splattered with concrete(thought it would wash off, thinking it was only mud.)Overall, disappointed in the quality for the amount that this home cost. Advise: during walkthru , look for workmanship issues,dont be shy, write them ALL down, make sure they are addressed/ talk to the neighbors in the neighborhood you're considering....they will have valuable feedback. ... More

Did not anticipate as many issues with a brand new construction which I continue to run into. It seems that the rush to build to sell these houses is a priority and attention to detail is not. I trusted Lennar to deliver a finished home to the expectation as identified when it was sold to me. That was not the case. From an unclean house to malfunctioning garage door is not what I expected when I set out to purchase a newly constructed house. Very disappointed.

I don’t know where to begin with our frustrations. This is the 4th house we’ve built and 2nd with Lennar. We were a return customer bc the our 1st experience was great from the sales agent they the after purchase customer experience. This time was a huge fail. The biggest fail being the sales agent. And that’s a huge statement considering we had to have our master bath redone due to a water leak and mold issues within the first month. Our sales agent was not responsive to our texts/calls on many occasions. I even had to call the ft Myers office twice to get an answer about the build. We were not local during the time of building and this makes it difficult to begin with. Then there were times where we would discuss something and he would do exactly the opposite or not remember. By the time we were closing, I never wanted to have to deal with him again. We felt lied to and like we were just people that all you wanted was our $ quickly despite any input or questions we had. I have kept our text conversations to remind me each time there was an issue in case specifics were needed. Also, you may be interested in knowing that he called me about 2 1/2 months after closing to let me know about this survey and asked us to please wait to fill it out til about a year from closing so they could fix everything. Completely shady. If you do your job well to begin with then that phone call doesn’t need to be made. The Build: Within the first week or 2 we noticed a leak in the master that must have been happening for a while. So for about 2 months after that we had a master bath that was being renovated and didn’t have access to everything in there. It’s what needed to be done bc of mold issues and we appreciate that but it made us question the rest of the house and still do. During that time we had a bathtub that wouldn’t drain too and needed attn right away. Of course we have had little repairs that are typical and needed to be done but there was easier fixes that just took forever. From closing our screen door didn’t work and that took about 2 1/2 mo to fix. All of this makes us question every little thing we see in the house. It’s upsetting bc it’s not a cheap house. Lennar 12 years ago this wasn’t an issue. Warranty dept: I can’t say enough great things about John who is our customer warranty contact. He is extremely nice and I don’t worry about hearing back from him when I have to leave a message. He’s had a lot thrown at him bc of our extreme upset due to the sales side and immediately following that came the bathroom issue. He’s handled it as quickly as he could and with the right personality. All in all, this will be our last Lennar home. As for any recommendations to future homeowners....we would not recommend Lennar. ... More

I bought my house at the highest value and two months later I see other houses that look exactly like mine decrease by almost 20k. I understand it’s all about the market but that was drastic. The craftsmanship is ok but I notice the very small details that aren’t up to par. None of the air vent squares are straight and are slanted awkwardly. The sprinklers don’t work and I already called to put in an order and it was very bad customer service. The paint is chipped in some places. The layout is horrible. Yes it’s updated counters but the counters are so small it’s quite pointless. The driveway is the worst! Two car garage (barely) 1 car driveway which is horrible horrible horrible!!!! Love the idea, the style, just horrible layout and attention to details. ... More

Please pay close attention to concrete work that is inferior to most builders in the region. The landscape provided is far the worst I have seen for a new home. (many dead or dying, cheap plants)

Closed on the home with items still outstanding. Assurances given that all would be taken care of in short order. Not to delay the closing and moving plans, etc. we went ahead and closed. Now we still have outstanding items, no contact with our superintendent who conveniently leaves a message on his voicemail that he does not check voice mail messages, and to email instead. Turns out, he does not respond to emails either. Felt very rushed to close, then they vanish. Not impressed and not happy overall.

In my home inspection more than 80 defects were identified to be fixed. They did not fix even 10%. They missed almost all appointments.

I should have known something was wrong with the seller agents when they brushed off my question regarding the real estate taxes and mello roos.

My seller was so rude with is, the street is very darker no safe

Wishing that I hadn’t bought here. Extremely disappointed with the workmanship.

I am disappointed in the quality of the products/appliances used/installed in my property. The kitchen isn’t up to code, the floor isn’t level and the very low quality grass/sod was infested when installed.

Overall, the house is beautiful! The followup on responding to issues and fixing those issues is really bad. My landscaping throughout the backyard has holes to where almost every piece of sod that was laid, is going to cause someone to sprain or break their ankle. We paid to have our hood in the kitchen vented to the outside. This was not completed and no one has come out to correct despite multiple attempts at contacting to find out when this work would be done. I would not recommend this company to anyone because they do not stand behind their work or items that are listed in a contract.

I am extremely disappointed in the quality of the house. I understand it is the cheapest new built house in the county. However I stretched my dollars as a single mother to provide something better and safer for my daughter. Upon moving in there were a myriad of issues which are still unfixed as of today. I closed in November. I'm truly disappointed in the designer quality paint I was promised as when wiping the walls the paint and texture both come right off. The two windows and the bonus room are at different heights. My daughter's front bedroom window was cracked The first appointment made to fix it was last week and it was canceled due to c o v i d 19. The day after I moved in there was a huge sewage backup and it took me hours to find someone to help me Even using the emergency numbers I was given.I'm also hugely disappointed with the parking situation.someone was also sent to my house on four different occasions to fix my shower door which still remains unfixed. My blinds are warped and the only one that I complained about to be fixed was replaced with one that was even more warped. This is my very first newly built house and I am very disappointed. The people who did the walk through with me were unresponsive and and what appeared overworked. The walkthrough had to be done three times once was after I purchased it because I was told the system lost everything.I was even told things like the garbage disposal is not really a garbage disposal it's only there to help if the dishwasher gets backed up Don't put anything down it because it's not made to be a garbage disposal. I don't know how else to rate my whole experience besides extremely disappointed. I even encouraged a friend of mine to purchase a town home as well and she experienced many problems as well. Her dishwasher leaked for months before they even came out to look at it. I would not recommend Lennar home to anyone. ... More

Literally every single piece of crown molding in my house has split and separated from the wall and we have only lived here for 6 months. There is a wall that is 2 inches slanted out in the middle of a hallway, the grinder pump wasn't installed properly and I spent a full day fixing it myself. Cal-Atlantic had a great design, Lennar however is terrible at execution. Shooty work all over and no pride taken in the craft. So many warranty issues I have to deal with.

My neighbor and I who have moved in Nov 2019 are having termite and drainage issues. Very Responsive in the first 90 days. Communication and responsiveness after the 90 days is poor.

Just want to sell you the house. Poor response to quality issues