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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21159 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21159 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - If I know what I had to go throw, I wouldn’t have gone with Lennar.

  • Ahmed E.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

If I know what I had to go throw, I wouldn’t have gone with Lennar. The are responsive as they are trying to sign you up to buy the house and once you do, they disappear, the customer service is horrible, they don’t explain anything, you stay in limbo waiting for them to tell what happening and they will keep rescheduling forever and then when you get to talk to somebody, you get nothing but attitude. I don’t recommend it.

Lennar responded:
Hi Ahmed, thank you for your review, we appreciate your feedback. We want to apologize for the poor communication and long wait times as well as the poor service you have received. If there is anything we can do to assist you moving forward, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Sales lady Christina was awesome

  • Abhirup M.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Good Experience with the Sales lady

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mary at Ridge Creek is a really nice and awesome person!

  • Yovani S.
  • Verified HomeBuyer
  • January 12, 2022
  • Shakopee, MN

First and foremost I would like to thank Mary for providing an awesome service, she answered all my questions and was always communicating with me about the progress of our home, she kept us updated every step of the way! I think that is what made our home buying experience less stressful. We love our new home! There are a few things that need to be fixed but so far every service request I have submitted has been acknowledged.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Easy Process!

  • Gregory M.
  • Verified HomeBuyer
  • January 12, 2022
  • Noblesville, IN

Overall, our family had a great building experience with Lennar. They kept us in the loop constantly, and were easy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Request fell on deaf ears

  • Melissa C.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

We started the home buying process with Lennar in June of last year,we were excited to buy a new build home here in Vegas for our relocation from N CA but things started to go south between my private lender and Lennar real fast, it was alot of things done that definitely should of been handled more professionally. But anyways did our walk thru was advised items that were found to be broken would be fixed prior to move in, it didn't happen, things got fixed a month or so afterwards. Then we never got our new garage doors we have old temp doors and ours are the worse in the whole neighborhood ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

No insulated garage door

  • Burtus M.
  • Verified HomeBuyer
  • January 12, 2022
  • Reno, NV

Several things wrong, even now after 2 months.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Lennar - Lennar was great - setting clear expectations and delivered.

  • Thomas Z.
  • Verified HomeBuyer
  • January 12, 2022
  • Durham, NC

Lennar was great - setting clear expectations and delivered. Very helpful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Championsgate

  • Michael N.
  • Verified HomeBuyer
  • January 12, 2022
  • Davenport, FL

We absolutely love our oversized lot, and we look at the conservation in the back yard. We could not be happier and our customer care specialist Jeff is a true asset to Lennar and he deserves a big raise.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Our new home experience was great, construction manager was really

  • Sriprad M.
  • Verified HomeBuyer
  • January 12, 2022
  • Waxhaw, NC

Our new home experience was great, construction manager was really helpful in getting the things on time, and assisted us with all our questions every single time. Looking forward to start our journey at Lennar and enjoy our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I've always liked Lennar as a builder.

  • Veronica Q.
  • Verified HomeBuyer
  • January 12, 2022
  • Plumsted Township, NJ

I've always liked Lennar as a builder. Great rep across the country.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best builder in town

  • American B.
  • Verified HomeBuyer
  • January 12, 2022
  • Fresno, CA

Lennar’s property is sturdy and great in values paid for.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lack of Communication

  • Danee S.
  • Verified HomeBuyer
  • January 12, 2022
  • Newnan, GA

Throughout my experience, the communications between the On-Site Realtor and my Realtor and Lender broke down significantly. When we tried to bring Barron’s Manager into the loop, she also did not respond to my call or my Realtor’s call. The straw that broke the camel’s back happened when I showed up the morning of my closing for the final walk- through and Darin, the construction manager asked did I get a call from Baron the on-site agent. I had not received a call and could tell that I wasn’t closing that day, Lennar had to dig another trench for rain water runoff. Baron knew this the night ...

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 3

Not honoring walk through issues. Cheap appliances, tankless hot water systems wastes so much water waiting for hot water.

  • Heath P.
  • Verified HomeBuyer
  • January 12, 2022
  • Spring Valley, CA

Yeah…. Big let down. Stove so cheap you can feel heat outside of oven when on. Cheap oven controls. Tankless hot water may save electricity but waste tons of water daily waiting on hot water. Fan in laundry room continues to run 24/7. Even after switch changed out. Parking on both sides of streets makes where only one car can barely go down a street. Neighbor ghetto up by this.

Lennar responded:
Hi Heath, thank you for sharing this detailed review. We would like to apologize for any issues with communication and follow-up you have received with your new home. If there are any outstanding items in which we can provide assistance, please send us an email at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - My sales guy was real nice and always giving me updates on the

  • Anna A.
  • Verified HomeBuyer
  • January 12, 2022
  • Rosenberg, TX

My sales guy was real nice and always giving me updates on the progress of the house.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

The project manager was amazing (Jeff)

  • Surronda S.
  • Verified HomeBuyer
  • January 12, 2022
  • White Plains, MD

Had a overall wonderful experience minus lennar lender. I had to choose another better lender. But the site manager project manager everyone was great( Herb)

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Mark has done a very good job making repairs and has done what

  • James C.
  • Verified HomeBuyer
  • January 12, 2022
  • Sharpsburg, GA

Mark has done a very good job making repairs and has done what ask of him. Very friendly and enjoyable to work with. Jerry was brought in to help with repairs and he too was very good at helping to complete the tasks that were ask. Michelle has been very helpful with answering questions and Diane was outstanding at arranging our mortgage.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Unusual easy process in completion of project

  • Mikhail S.
  • Verified HomeBuyer
  • January 12, 2022
  • Volo, IL

From sales office to completion of construction Lennar personal showed great great communication and professional skills. Every little detail of construction was clearly explained to me and my wife.The closing also was an easy process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Communication

  • Kenneth T.
  • Verified HomeBuyer
  • January 12, 2022
  • Carlsbad, CA

Sales agent was outstanding. Likewise with Customer Care rep.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very beautiful new home.

  • Jianlang H.
  • Verified HomeBuyer
  • January 12, 2022
  • Chino, CA

Very beautiful new home. My wife loves new home a lot.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall feels great to own a Lennar Home

  • Estevan B.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Overall feels great to own a Lennar Home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The process of home buying was made easy by the Patapsco Glen

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Baltimore, MD

The process of home buying was made easy by the Patapsco Glen team. The home was built within the given time and we are loving our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Too Much Too Fast

  • Alan G.
  • Verified HomeBuyer
  • January 12, 2022
  • Lakewood Ranch, FL

Recognize they are a production builder and volume is key, not workmanship or quality of finishes.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Lying, intimidation by managers, poor workmanship, not completing pending issues

  • Indhumathi G.
  • Verified HomeBuyer
  • January 12, 2022
  • Charlotte, NC

Do not buy Lennar Homes

Lennar responded:
Hello and thank you for your review. We are sorry to hear of the disappointment you have experienced with management, workmanship and unresolved issues. If there are remaining concerns or information you would like to share, please reach out to us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - It was good experience to purchase house built by Lennar, however,

  • Aiden L.
  • Verified HomeBuyer
  • January 12, 2022
  • Buford, GA

It was good experience to purchase house built by Lennar, however, the finish touch of garage is not satisfied at all.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Great builders everything included in your home.

  • Davina W.
  • Verified HomeBuyer
  • January 12, 2022
  • Fort Worth, TX

Great builders everything included in your home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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