Lennar Reviews

The craftsmanship is a disaster. The corners on the rounded wall has plastic exposed. The floor was not cleaned for paint and tape adhesive. The windows and hot water connection in master bath were not repaired after multiple after multiple complaints. The home hand off was delayed by Lennar which drove the interest rate significantly and the lender was, lack of a better term, super arrogant and wantedly delayed locking the interest rate. The sales people were terrible and were very unsupportive. There was no help during the move in time and never gave the hand out for essentials like water or natural gas providers. The mail box key address provided was incorrect I would not recommend Lennar if you are looking for a home in New Braunfels, TX ... More

i had the worst possible homebuying experience. this is our first house and lennar shattered all our dreams of having a quality home that we dreamt of for years. First off, our house was not even ready to be walked in by NHO. Our inspector pointed out major structural issues, roofing issues, cosmetic issues, you name it, before NHO, most of which were not taken care of in time, falsely claimed to have been fixed + their sloppiness delayed our closing. They did not even take ownership of their faults. They even removed some blue taped items without taking care of them. When we moved in the house it was in the worst condition possible, so unclean that it did not look like a new home. They have wasted so much of my time. I have to point issues to them over and over again, they are not capable enough to do a walkthrough themselves to identify issues and fix. It's been over 2 months and I am still dealing with the items that should have been fixed prior to closing. Quality of work is so poor, there are significant squeaks and pops still. They do not even deserve a penny from me! Terrible experience! ... More

From the top down they were terrible. Every level of the homebuying process with them is a nightmare from start to finish…

They all put cheap material with in month moved in more than 100 issue noted and not resolved and filed customer service gentle man not knowledge able with problems and does not have customer service skills, rushing closing the tickets with out solving problems. water leak from bathroom since 3/4 March to until 4/26 not fix, drainage issued on the right side of the house not fix same time. Finishing was not good still have lots of pain stain on hardwood floor.

I couldn't have had worst experience than buying a home from Lennar. I was deceived in signing the purchase of the wrong home. When I spoke to the Orlando sales consultant about his mistake he said he couldn’t change it. I ended up with a subpar home. A home with gross poor workmanship, with over 130 areas to be fixed, malfunction equipments , a wavy all, you name it. To make matters worst, the home was nothing like the one I had toured to buy. Each windows of this home faces a WALL… yes, a wall. We have to get out of the home to have a view… just pathetic. To date, there is still work to be done. The work had only started a month after closing because I had to be chasing people every single day. I do not recommend Lennar to anyone, it was the worst experience of my life. ... More

The lack of quality workmanship was appalling. There was garbage in our house on move in. There were (and still remain after 2 month) many many issues with the house. The extreme lack of professionalism of both the sales and construction manager. No communication and lack of integrity in many interactions. I can not recommend lenar to others.

Construction managers are the worst ever. It’s really a worst home buying experience. They would literally lie. During the walk they say they would take care of it. When you move in they say they didn’t say that. They try to take advantage of Covid and supply chain problem and replace appliances with lower cost ones to save costs. They even try to save costs by not painting some walls

Absolutely horrible experience. Construction team left windows open and my floor and walls got soaked from the rain Over night. Then had to fight to have a remediation team come out. (This occurred during construction) paint all over our appliances and floors, had to fight to get it fixed. Have already had two plumbing issues, my solar system failed inspection, your trades keep canceling and not showing up when i have confirmed appointments to fix warranty issues. I still have items on my punch list from my final walk through that have still not been fixed. This has been an absolute nightmare. I will never recommend lennar to anyone looking for a home. If i see potential buyers I’ll be sure to tell them what we are dealing with. I’ve made complaints to corporate and nobody has even tried to call me. Sales people - useless Construction team - negligent , disgusting, unprofessional, don’t care about the work they are doing ... More

This my my 2nd Lennar purchase, 1st purchase was a great experience, after this 2nd purchase, I could not recommend Lennar Homes in DHS due to vendors/contractors and, they have really cheapened their homes products.

I would never recommend Lennar to any home buyer. The overall experience was so poor and this is my 4th home purchase. So many things went wrong with this home purchase from day one up until the closing day. I will NEVER buy a home with Lennar again and I would NEVER recommend them.

We had so many issues but didn’t get fix at all or on time I would never recommend friends to buy Lennar home because of all cheap material and price which is not worth it compare to houses we bought previously. Still waiting for garage door to be changed , loft to get fixed , front door key not working , cheap flooring to get fixed and so many other issues.

Not impressed one bit by this company. Too many corners cut.

This national builder does not live up to its promises. The representatives are either lying or don’t know their business. The closing was a slapstick scene from a comedy, but we weren’t laughing. The follow up to fix outstanding items has been a nightmare. Several repairs have required multiple visits. No one from the builder will take responsibility, everyone just passes the buck. Mediocre finished product and horrid customer service from the builder.

The builder uses low quality trades, makes numerous mistakes, and hires staff with no relevant construction experience. They fail to keep their word on basically everything, workers do not show up when scheduled, and, overall, Lennar is the McDonald’s of buying a house. Absolute garbage.

This was and continues to be a bad experience. The construction quality is embarasingly bad. The customer services is unprofessional and helpful. Lennar "takes the money and runs".

Terrible home inspection and after home purchase experience. Lennar construction managers are all promise non work. They flat out lie. Terrible home ownership. Lennar’s attitude is don’t care, it’s not my home, it’s your home now and your problem

Very unhappy with this purchase, there are so many things wrong with the purchasing process with Lennar. Don't buy through their mortgage or title companies, get your own

I have bought my house over 2 months and still have things on my list needed to be completed. They force a closing and was unable to meet the deadline of closing my house. They messed up my closing plans which had me ending up having to pay for a can for extra days. The. My house had over 16 issues and damaged appliances which still hasn’t been replaced. This has been the worst buying experience. They reach out and only make promises just to not come through with promises. I do not recommend.

This is our 2nd home that we purchased with Lennar the 1st one was in 2017 and it had way better quality. The price for this home is way higher but the materials are completely lower in quality Lennar keeps justifying that the inventory is low but it seems like it's actually just trying to get cheaper materials. We recognized Lennar for striving to deliver the best smart and best product in the market but in the market but it seems like it's not anymore. Sad.

During my homebuying process I was stationed in Fort Bliss, Texas and was unable to view the property that I intended to close on. So, imagine my surprise when I show up to my recently purchased home (purchased 1/24/22 and arrived 2/25/22) and saw I was missing these essential daily items. I paid 241,000 for a home and it didn't come with a garage door opener or a doorbell. It also didn't come with a refrigerator, and where I come from in Texas that's standard. I'm extremely dissatisfied with Lennar communities, and the quality of the home I received but I guess this is how Soldiers get treated by Lennar Communities when they're not present during building and closing procedures. I will not be recommending or purchasing any Lennar properties in the future. ... More

I have lived in this townhome for almost 7 months. My garage floor has spider cracks from wall to wall. As many many of the new homes here do. My counter slab was cracked in half, needed to be replaced. I am sitting in my office now, with a space heater blowing on high to keep this tiny room from frost. There is no insulation. My carpet is freezing cold because the cement under it is so cold. The caulk is all cracked every where you look. My kitchen cabinets are so uneven the bottoms of the doors will not close completely. I have had the hardwood, the doors, the caulk, the counter, the garage floor all worked on, replaced, or told to pay for it myself because the warranty doesn't cover things like an entire garage being cracked like an egg. Worst builder I have seen to date. I know my association has many active ongoing legal issues with them. I would never advise any one to build with Lennar ever. ... More

House was not finished when we closed My contact person didn't even bother to contact me. He was on vacation. They did come back after we moved it but there are still many thing that could have been a lot better like all of the digs and dents in the moding and trim and window sills. I also am trying to figure out the whole smarh home thing and get the house balance for tempeuater. It is taking over a week for customer care to call back and they call the wrong number. I don't even know how to get help now.

From what I keep hearing, Lennar home is supposed to be the highest quality home builder. But that’s the biggest lie ever! From the sales team that got my insurance company info wrong. The house having issues during walk through that was noted but was not fixed! I was told that it would be fixed but never was. The house was dirty and paint splashes everywhere when they handed the keys. Was addressed but never fixed! Missing corner base board and random wall hole patches. If I could have all the money back I would get a refund! KB Homes is better and would never recommend Lennar and will tell people that this is the worst home builder! Thanks for nothing! ... More

My experience with Lennar has been more like a nightmare. But ask anyone in our new development, and they will say the same thing. First, they have no regard for your closing date. They pushed us out 4 months resulting in a lease back then short-term costing us an additional $10,000 with storage fees. The quality of the work is as bad as it gets. Every trade is subbed out and no one cares as long as they meet their quota: Doors don't shut, windows don't close, siding is falling, trim molding does not line up, caulk everywhere, crappy paint, cheapest carpets, flooring and appliances they can get. Here are the kickers...for my house, they didn't have a garage door to get through final inspection. Our construction supervisor said he found a damaged one that was going to be scrapped. (It was dented and painted red all over the inside) He said he would use the damaged door to get through inspection then replace it a month later with a new door. Two months have come and gone and they are now telling us that they will not replace the door. I had it in writing that they would replace they door. They basically said, "Sorry. Can't help you." To access our street, we must take a private road which Lennar does not own. It was never meant to be a thru street as it was constructed as part of an old golf course over 20 years ago. The street is almost not passible. It is lined on both sides with crater sized potholes, one after another. You are forced to zig zag the entire length of the road to avoid the craters while negotiating oncoming traffic. Lennar will not fix this short road because they don't have to. They Lennar home buying experience has caused me more anxiety, pain and suffering than I could ever imagine. It will do the same for you. ... More

Couldn't even wipe anything down or clean the floors for us before we moved in. Every single light fixture has dirt in the lens. Spent a lot of money for subpar quality.