Lennar Reviews

It hasn’t been 5 months and our cabinets are ready to come off the wall. I wished I had did more research on Lennar construction.

I had Lennar build me a home in Liberty Village Goose Creek, SC 5/2020 and what a terrible unprofessional experience it has been. Do not allow them to con you into closing when there is outstanding work or issues that remain. They will tell you they guarantee they will fix your issues, and that problems are tracked by the Charleston office, and then blow you off as they did us after closing. Look them up in Better Business Bureau and Consumer Affairs. Their work in Florida is even worse than SC. Definitely go with another builder. The floor in the picture is where my dresser sits on top in the Master Bedroom. The dresser shakes and rattles and the attached mirror shakes violently when I walk past. Lennar says no problem noted and they refuse to fix. You can clearly see rotten wood they used for flooring/framing. The pic of the roof displays a group of nails shot up thru from the inside. There were actually 2 areas like this on my roof. One would think the worker repairing this area would have caught this but, the homeowner had to notice from the ground level. We asked the worker to walk the entire roof and check for more nails but, apparently too difficult. Lennar doesn't care. Another pic is of the threshold transition to the garage they couldn't make right so they use 3 types of wood. Mud dripping over the door frame so they just paint over it rather than remove. Puddles of wetlands liquid come up thru the driveway expansion joints, daily. Can't hammer a nail or miter molding. Just paint over it. Lennar says, no extra charge. Enjoy! ... More

We purchased a Lennar homeMay 5th, the salesperson was well aware of our wants for the home we purchased. We are unable to act on these wants since the salesperson never made us aware of an easement at our property along with 5 more adjacent homes. None of us were made aware of the easement until architechiral requests were submitted. The trustworthiness of the sales people are questionable. We have had to call the warranty people over the last 3 months for many failures in the building process. We are not even acting on some of the failures in the building process due to the disturbance it would create to bring them to a satisfactory state. I would definitely think before acting in another purchase of a Lennar home. ... More

Very poor responses from the site foremen. Tom and Larry have e poor follow through.Very unhappy that we purchased with Lennar

I have been dealing with an open issue at my new home since we closed on 10/21/2020. I have in writing that if the front and back yard does not grow correctly, Lennar will replace. I have a huge gap in my front door, I was told the part is on back order and they will get back to me soon. its been 6 months that we have lived with a gap that you can see daylight from, 6 months. they are unfilled holes in the front of the house above the garage, the front shingles were put on with very little workmanship! I was told the excess glue and shingle would me cut off/wiped away, that never happened and its been 6 months. I asked for something simpler like help with the sprinkler system my knowledge rep never cared enough to reply. I was promised a screen sliding door for the mishaps. that never came! I expect more from a Company of this standard. I have lost all faith in Lennar. ... More

Poorly built home. Horrible customer service. would never buy another Lennar home

Demand to have access to every phase of construction. If you are an absentee buyer, hire a home inspector to oversee the project.

I have nothing but poor things to say about Lennar and I would tell people to NEVER purchase a Lennar home. The quality of workmanship and Material is below grade the house is way overpriced for the quality and products used in the home. There is zero trustworthiness, they have the worst sales people and construction people and they don't respond at all to any issues during the building process. They deserve much less than a 1.

Walls are off centered, basebroad are crooked, bad craftmanship all across the broad, all they want is your money; no one took the time out to make sure that the house structure is centered properly. It is a pain the be dealing with: toilets weren't flushing properly, dry lawn, spiders, ants, and bugs all over your home. cracked bathroom mirror, chipped bathroom tub, chipped appliances, long grooved on window, etc. It is a pain living in our new home and dealing with all these issues so early; no one takes the blames.....

This is our 3rd home we have built. 1st Richmond American, 2nd Standard Pacific and 3rd Lennar. From the purchase process to construction to workmanship to customer service we have had a horrible experience with Lennar. We thought we knew what we were getting into having built homes before but this was by far the worst all around.

Sales was great at making everything seem perfect. But the house we got had unpainted surfaces, bad craftsmanship, and cheap carpeting that’s falling apart. I would be wary of using Lennar again

I regret buying with Lennar every single day. Materials used for construction are extremely cheap. Customer service and guarantee suck: stay away from this company

If I could do this all over again I would definitely go with a different builder. The home that me and my wife purchased was very cheaply built. I waisted my VA home loan and I wouldn't recommend anybody to buy a home from them. They use cheap contractors to build and fix things so you pretty much get way less than what you pay for. I've been complaining about different issues shortly after moving in.

I have had a horrible experience! The worst ever. I would never recommend this company to anyone. Within 3 months of owning home I have had 2 water leaks. One was my roof on a 5 month old home! I hate this home can’t wait to get out of it.

From the beginning of building our home to this day, I have had issues with building my home. It started with not being able to upgrade our kitchen, even though I was the first person to pick a lot in the new phase. I later find out that others were able to pick the upgraded kitchen. I then had a home inspector check on the home before drywall and found 30 plus items that needed to be addressed, which major items were not addressed at the time when it was easier for everyone, but later when drywall was already installed. I closed on the home and was unable to enter the home due to keys not working. The grass in my backyard needs to be replaced due to the condition and it should be St Augustine grass like my neighbors, but Lennar put cheaper grass. I then find a leak in one of the bathrooms that leaked to the master bedroom and master closet. I still have multiple issues with the tiles in the bathrooms, painting, walls throughout the house, cabinets in the kitchen, floors upstairs that are uneven, exterior wall damage from the water leak, driveway that needs to be redone due to damage prior to moving in, garage door needs to be painted, electrical issues with outlets, grout issues in the bathrooms, and many more other things. So will I finally be contacted about these issues that I have addressed with Lennar? ... More

If I could do this all over again and the house was Free I wouldn’t go Lennar!!! Save yourself the headache! Please go with another builder. I could write a book with how many things went wrong from the loan process to now . I bought my home nov 2019 and I still cannot use my master bedroom because of poor worksmanship DO NOT BUY LENNAR ! Truthfully they don’t even deserve one star.

Your survey arrived a little before ‪4:30‬ this morning, and shortly AFTER the Lennar contracted cement crew working on the lots behind our house. They were here ‪at 4:20 am‬. I know these are extraordinary times we are living in, however, I don’t believe those circumstances warrant a pre-dawn work site start with loud equipment and lights shining into our home. Nor does it excuse the complete lack of follow-up communication from Lennar regarding our ongoing defective lighting, untethered toilet, & two missed appointments to correct our warranty issues. Unless of course this survey is indeed that promised communication. Working with the sales office was great. We have no issues with the actual transaction. However, the quality of the home we purchased, and lack of subsequent customer service from the warranty side of Lennar’s business have left me so dissatisfied, I could never recommend Lennar to another home buyer at this point. ... More

We found the quality of craftsmanship is marginal to say the least. Repair projects are still not completed after almost five months. As an example the holes in our outside gable were patched months later an now appears to be coming undone and we are still not able to use our two bathtubs due to improper installation. Lennar’s communication process needs to be restructured to reflect vast improvements.

Issues have not been resolved from November of 2019 it is now April 2020

The house itself has a serious problem.

I wouldn’t recommend this builder.

Never again will I do business with these people, ever again. poor construction with numerous issues after sale. Would never recommend them to even my worse enemies

We signed our contract for a new home in 2/2019 and were told that we could expect closing to take place sometime around mid-November. When we received an email that our closing date had been pushed up to 10/1 we were thrilled. However in walking it privately we found several items that were incomplete, so we documented them with photographs and sent the information to our sales rep; upon review the closing was pushed back to 10/15, understandably. We had our NHO (New Home Orientation) on 10/14 and there were issues notated on the form with the customer service coordinator, the most serious of which was that there was a sort of expoxy/glue strewn on the vast majority of the walls and carpet on the 2nd floor. With everything notated on the form, we opted to close the next day. Huge mistake. Upon moving in we discovered there was no hot water in the house. It was barely lukewarm, but not at all hot. The pluming contractor came out the following day to look at it and discovered that a line had not been connected properly in the water heater. The plumbers had to saw holes out of the foyer, the closet, and in the bathroom to look for the line. Mind you this is a brand new home. After sawing the holes out they determined they would have to drill approximately 3’ into the concrete in the garage floor and through the foundation of the home. After 3 straight days of drilling and not finding the buried line, they were able to connect what they needed. After that, however, our issues continued to mount: Getting all of the incomplete items addressed was near impossible. We had to call the construction manager daily to get answers and were always promised a date for a contractor to come to deal with the paint issue, or the drywall issue, etc ..... however repeatedly no contractor showed for the “appointment.” During this time Lennar went through several construction managers but finally I was able to speak with a district supervisor who was helpful in getting the vast majority of the issues resolved. We are still awaiting some items to be addressed, and we are now 6 months past closing. I would never, ever recommend Lennar as a builder based on our experience in building our new home. ... More

I can’t believe you have the audacity to ask me to review my experience when we closed the home 4 months ago and my property still NOT done. Starting from our New Home Orientation the house was barely put together without appliances, forcing us to close because your fiscal year was due un November, not caring about the buyer experience whatsoever, to constantly argue with the incompetent staff for the things we already paid for and them arranging contractors to come to our property without consulting with us, having to lost weeks of work just waiting for someone to show up. I still have missing doors, undone exterior, the temporary cheapest appliances, and many other things we literally had to pull teeth to get them fixed without the need because We thought you guys were the “#1 builder” in America. ... More

This has been one of the worst home-buying experiences In which I have ever participated. Terrible, sub-par workmanship from especially the woodworkers, painters, And cabinet maker/installer.