Lennar Reviews

This box is too small for me to express all my dissatisfaction

Not worth it. terrible experience. Not enough room for full review. Too many issues.

Company agent was not responsive and not helpful at all, Sometimes he was rude. Home came in poor quality material, Ac was not working in some homes, they did not refuse to fix it but they did not send someone so far. Some items were missing , we request it , they took 3 weeks to deliver it. Giving you excuse when you call them. They overpriced their by 6k in order to sell it, which is not legal. but they still charge it otherwise you can refuse to get it.

Constantly finding stuff wrong with my home. Submitted issues for two months and still unresolved. They rushed the close, the house was not livable for the close and they forced us to close. I am unhappy with the quality of workmanship… everything seems rushed and messy.

The walk through was rescheduled several times with the promised that once the final walk through took place everything would be perfect. That was the biggest lie, when we finally did the walk through the house was very dirty. The floors were scratched window broken. The dry wall had nails showing they try covering everything by either putting silicone or spackle. The doors still don’t work and still getting the run around as to who’s going to fix them. The day we were schedule to closed we were told by the Lennar financing that the home was appraised $20 K from what we pay for. We really expected for this process to be a smooth but it was the opposite. We will not be recommending Lennar to none of our friends or relatives. ... More

The sales team to start is beyond wonderful until you sign that contract, then you become a number. You better shut up and not make them work either, otherwise they will demean and demoralize you in hope that they can tear up the contract and sell it at a higher price. The workmanship is a joke. The house is literally falling apart left and right and warranty claims that I have put in in October still aren’t fixed at the end of January. I’ll be making street signs with all of my warranty issues that will remain in my front yard for all potential buyers to see until all issues are fixed. Thank you Lennar for building the biggest joke of a house! ... More

My experience with Lennar, it's been a nightmare to say the least from the beginning to the end. My first walk through was a disaster, no electricity and the house looked like been hit by a hurricane, 2nd walk through was not much better house was dirty patches on walls, carpet had paint and dry wall stains everywhere, doors and trims weren't finish, tiles in both showers needed to be replace, cabinets and pantry were missing shelves, all 3 pocket doors needed to be replaced and the list goes on. 4 months after closing we are still waiting for all this to be completed. It was and still been a very frustrating and disappointing process. If I could go back I would never purchase a home with Lennar and for sure never will again ... More

Don’t purchase a new house because they put them up too fast with many errors. The homes are not sealed and protected from outside rodents. Let wide open while being built and rodents nest in these new home and the builders deny resolving the issue.

Never met my sales guy. Wasted money on a flight after getting direction from the sales guy. The loan office gave poor customer service. I understand they are under pressure for year end closing but... not acceptable. Quality of the home build is below standards. Based on my overall experience I will never purchase Lennar

Terrible experience. Be very careful with Lennar

Lennar insisted that they pay off my car with proceed from my sale in Atlanta. Payoff sent was 1000.00 over price and this money could have been put on mortgage. Lenders were VERY unresponsive, All of Lennars team except for one person in title were horrible at their job and never on the clock or in the office. Took more than 24hours for a return call and them they did not know anything.

These has been a nightmare for me. The apartment was not ready at the time of close but under threat of losing money they forced me to close. 60 days after not a single Lennar employee has come to fix the 26 issue that I have in the apartment. Do not trust Lennar Sales team or you will pay the consequences.

Check the web before you buy

I totally get we are I n a pandemic and things happen however. I believe the home I live in was built cheap and rushed. I was told the carpet was back order then all of sudden I have brown carpet with gray floors. Like seriously, everything else has a color match yet brown carpet is thrown in the mix. There were things incomplete during final walk thru and if I did not look as hard a lot of things would have went undone. There were spots of paint left all over the floor I was told it would be cleaned and of course it was not. I am having to call customer service due to things either are broke or not complete. I should have done my research a little more on Lennar Homes because I would not have purchased. I know my opinion will not matter however maybe the person reading this or shall I say the pile it will go into maybe one day may make a difference. ... More

This was a HORRIBLE experience especially as a first time homebuyer. I understand delays because of COVID, but no reason for the craftsmanship to be so poor. I can’t even get in contact with anyone to come out and fix the piece in our contract that they legally have to fix and we closed 3 months ago! The communication has been TERRIBLE after we signed our commitment. Closing kept getting delayed because no one wanted to do their job. There was so much trash including beer cans on the property during building. I would NEVER recommend a Lennar home.

Would not have purchased from Lennar if I had to do it over again.

they are not building very neatly, they put a laminate with humps, the tiles in the bathroom are crooked, the water ticks in during the rain from under the door! they don’t give paint to the wall and it’s not available in stores! you have to repaint everything with another paint in a different color, instead of a little grease! troyat quickly and badly! I don't recommend buying from them!

Very bad low peor decisión de mi vida

This house was closed on and the quality of workmanship was poor upon arrival. Items addressed before closing were not completed. The process to get things fixed under "warranty" as it is put is a horrible experience. I don't know how the house passed inspection with a defective furnace, a missing AC unit, and a missing drain pipe which was dropping water into the basement. Also many other thing like a defective shower pan which has not been fixed yet, and installation of defective doors through out the house. The everything included is also a receiving statement as you are left with a box of items to install yourself. Customer care lacks any care. ... More

Very disappointing to see Poor workmanship, lack of trust and bad post purchase customer service. Would not recommend Lennar based on my experience.

Sales experience was the worst. 4 closing dates scheduled in November and finally was shoved into November 30th. The dishwasher was not installed when I closed and took my keys. ealk through was cancelled 30 minutes before it was scheduled. I didn't show then I got a call from the sales person who calld me a liar that the appointment wasn't cancelled, even though I sent a screen shot of the email cancelling it. Didn't expect to get yelled at though from the sales person to get on the reschduled appointment. I just would like to vent my frustration but no one at Lennar cares. I wrote a Yelp review and was thinking about reaching out to NBC or Fox consumer complaints to see if they care to hear about my experience. ... More

How long does it take for cosmetic repairs? I was off from work 5 days for closing and I spent another 5 days after Christmas waiting for technicians to complete the scheduled job request. I communicated with Lennar staff voicing my concerns and was advised I need to schedule another request Monday through Friday? Would I recommend Lennar- absolutely not. I put down 20% and this is what I get! No not happy at all.

The house was not nearly ready for closing. The windows won’t shut, smoke detectors and lights hanging from the wall, concrete cracked, and I was threatened if I didn’t close by end of November, they would keep my deposit. They skipped the final walk through and were still laying carpet while I was at closing. I would not have closed, if I was not being threatened, they would keep my security deposit.

We settled on a home November 29 that was far from ready and with many hidden issues. We did not want to settle. Lennar brought in two Customer Care staff to assure us everything we could see would be taken care of. Two months later the list has grown and only a few things have been addressed. Once in we found out that the dishwasher was installed wrong, refrigerator was damaged, hot water heater stopped working, sunk pump needed repair, fireplace and hearth cannot use, tile floor cracked from wall to wall,cabinets need repair, tile in bathroom installed wrong, wood floors damaged, woodwork and walls needed to be painted. Screens not installed. No smart system installed as advertised. I could go on and on. Customer Care can’t get service people to come out and fix these issues in any timely timeline. Their foreman had taken another job and didn’t care about overseeing this home before he left. We are left in limbo with a little recourse. No one has reached out to us. ... More

Quality is questionable.They are charging huge money for average or less than average quality. The appraisal of the home is another big issue.If you are unlucky you are ending up paying 50k more for exactly same house booked on exact same day!!All in all no transparency!