Lennar Reviews

We looked at the property the first week in February 2024. There were some issues we were promised would be completed at the time we looked at the property, for instance, the shrubs out front were dead and we were told that there is a 1 year warranty on the shrubs and that they would be replaced in the spring. We have now been in the house 6 weeks and called the HOA and were informed that they were not listed on the inspection report and that it was our responsibility to replace them. Also the cable was never completed throughout the house, Verizon said the builder never completed the fiber optic in the house so they cannot put the router in the house, it has to remain in the garage. We informed the HOA of the promises, they have not returned our calls. DO NOT SIGN ANYTHING! unless it is in writing. The HOA management company is terrible at not addressing peoples concerns or responding. Lennar needs to find a new HOA Management company. ... More

Buying experience was torture. To many physical issues with house and property for the price paid. Quality of construction is marginal at best. would not recommend Lennar to a friend, maybe I would to someone I did not like.

We bought a home in a new Lennar development. Our keys don’t work in the locks, the trim/walls are bowed and crooked, they “cleaned” the house prior to close yet it was still filthy. Lighting fixtures are mounted crooked, our ring doorbell was mounted crooked. Least pleasant closing experience I have ever encountered. They will not negotiate and claim there are other offers so you are pressured to proceed. I like our home, but I feel dirty after buying it.

Compared to the model home, Lennar made several cost cutting changes, without alerting the buyer. They cut the quality of the front door, counter tops, closet in the dining area, and bathroom vanity lighting. In their rush to close before the end of the month, there were numerous repairs that needed to be made. It will take months before most of these are addressed. Their quality control is non existent, as their focus is on volume and profits. We bought this house because we liked the layout and view, and that is basically all we got.

Two weeks before closing, we walked through and discussed the defects that needed to be addressed. (We also missed several defects). We walked through on closing day and not one single thing on that list was fixed. As for warranty issues it seems that once we are told “that’s normal”, even though it is not normal. That’s it, no recourse.

Poor construction management, doorknobs all over the house falling off doors, nails sticking up in the carpet, used razors found in the yard, literally dozens of instances of overspray, you can see points where studs are on the wall (not flush) Garage doesn’t actually fit things with the advertised depth (it’s a couple inches shorter, my truck would’ve fit if it was in fact the 20’ advertised). When I inquired about this I had no response. Lots of electrical and construction debris found in the back yard. All of this was after a home inspection that found unsecured roof shingles, missing insulation, even more overspray, broken microwave, damaged garage door, broken garage door opener, and a couple other issues (that’s just off the top of my head). ... More

The process was great and there helpful but the guys they got making these home they do a horrible job with the details is very sloppy and not clean.

Very disappointing experience for the price of the home.

My experience was less than average. The process is complex with limited support from the staff. It is all about closing the deal vs. customer service. I was not impressed by what I got and this was my first experience with Lennar. I will likely be NOT inclined to do business with them in the future.

Poor quality overall. Very disappointed. Many defects and issues that require repair AFTER closing. Poor attention to quality control over vendors during the construction process and lack of oversight in remedying BEFORE closing so it leaves the homeowner having to chase to get warranty items repaired. The warranty rep (Doug) has been fantastic and responsive - BUT - we shouldn’t have to deal with all of these issues. More care is needed in making sure the home is delivered in better shape/quality BEFORE you sell to a prospective buyer. Not fair to the buyer to have to deal with all of these issues after close and after they already paid. ... More

Second time buying a home and this time around It was not very pleasant. With the exception of Tee the everyone one else lacked good communication. From Ben the builder to Karlene my phone calls were never returned or emails answered. Going over weeks.

The whole experience felt like buying a used car. first and last doing business with Lennar.

The sales process was good. The mortgage process with Lennar Mortgage was terrible as persons involved seemed inexperience and not responsive most of the time. We found a leak on the fire sprinkler system, mold under a bathroom cabinet as a result of a leak during construction which was not disclosed to us, rattling glass door to the patio, and other issues. Although Lennar has been very responsive to correct the issues, it has taken a lot of our personal time on appointments and waiting for things to get fixed... Has taken the excitement of buying a brand new home away...

The purchasing process itself was fine. The coordination with Lennar reps was pretty terrible. Multiple reps blatantly lied about inspection results and new home orientation dates. The Lennar-run HOA is a complete nightmare.

Brandy was a horrible sales person. Customer service was horrible they would talk over you make you feel like you’re dumb when it came to paperwork When I closed on my house the landscaping was horrible. I couldn’t even take a picture because it looked so bad. On my final walk we were told they would replace the whole thing. I would never buy a Lennar home again

The final handover team, was very rude and absolutely not professional. They treated as if we had no other options in the market, other than Lennar. I will share my experience with my fellow home buyers so that they can be prepared. Your ground staff needs to be trained.

Not a great experience. Overall the house is ok, but Lennar really makes you suffer with not getting the details completed.

The quality and the materials used in the whole house are not the best standards. There are gaps, and unfinished work, and the materials used are very basic quality. Even the amount of time and follow-ups it takes to get unfished works done from construction managers is also humongous. If no follow-ups, nothing we'll be done. So a lot of waste of time even after paying for the house.

Buying this house was a huge pain. The builder routinely tried to lie to me about things and used dirty tricks to try and rush me through the process. I had to fight very hard with them to resolve problems that should have 100% been their responsibility. I am still struggling with the builder to get them to repair things that they screwed up. Aside from them rushing me through getting my new home inspection, they also moved up my closing date by a month without proper notice. I was originally going to close on 03/28 (which was signed the first week of February) per the contract but had my closing date moved to 02/28 after I was under contract because they claimed it was a typo. The communication was absolutely terrible and they dragged their feet on every one of their responsibilities (including the underwriting which did not get finished until the middle of the day on closing despite them having all their documents for 2 weeks). During underwriting, they asked for documents that were impossible to come across such as bank statemens for the current month. The only truly amazing service I received during the home-buying process was with the Loan Officer, Chris. Chris always called me back in a timely manner and never lied to me. ... More

I definitely would like to arrange an inspection by leadership to see the overall work performed in my NEWLY BUILT home, especially by GMT. Specifically, with the trash found inside the walls, we reported to Leadership. And that it was found after they had to remove the shower wall for replacement less than a month after closing. And many other less-than-satisfactory issues we have endured. The quality of craftsmanship being witnessed is borderline criminal.

Throughout the process, my spouse and I felt like a number/quota instead of a person. Every department was in a hurry to pass us on to the next department.

Low quality. Not what you expect from a big company like Lennar. Poor finish. Low quality appliances. Do not give you choice of even the color if your own home, or the choice of type of tyles or their color. You dont get the value of your money

A lot of issues after moving. Specially its new home but floor is making noise and door is not closing , toilet tissue holder falling down.

They offered great interest rate but be aware of hidden charges and surprises during the buying process. The craftsmanship is below average. You might encounter rudeness from the sales rep too. I do not recommend this builder.

The house is not 55 + friendly because of not having the walking- in shower for upstair, or guest bathroom. No landing on staircase. very poor quality of kitchen cabinet kitchen cabinets without roll out trays or drawers which does not make sense for olderly people. Kitchen cabinet doors are not even self-closing. caulking, paint job are very bad quality. sheetrock joints are poorly done and wall are uneven needs resurfacing before painting. no upgrade option or no choice of color of flooring is bad. All appliances are very very poor quality and very noisy not strudy so best option is not to give and offer the credit for that. The unfinished storage area should be given with the flooring and paint. ... More