Lennar Reviews

Horrible service and worst process I’ve ever been through while buying a home

We were given the opportunity to "punchlist" the home and many of the items were either unaddressed or the tape marks remained after we moved in. The craftsmanship was really poor, as well as the quality of materials. The project superintendent talked down to all of us on the buyer side, including arguing over a clear code violation until it had to be escalated above his head. It was very clear that the priority was speed to market and margin over any sort of pride in their work or customer satisfaction.

Would not build with Lennar again

This home was poorly built. We has purchased a Lennar home before so it made sense to stick with Lennar as our MUCH less expensive home was built much better. I'm embarrassed to tell ppl about this $600K home because of the crooked walls, terribly low quality &very poor workmanship. Up until this purchase I raved about Lennar. No more! Now I guide ppl away from Lennar at all costs

Lennar use to have a great reputation for a builder but all has changed today. They try maybe not enough workers but Lennar is not what it use to be. One reason I bought this house is because of Lennar's reputation but all has changed. Maybe this note will help them go back to the quality they use to have instead of trying to build more house than they can handle. Thank you!

I do not recommend! To any service member.

They only mean business. They dont care if u missing something. They only nice when u buying. After u complained, They just ignored u. Basically do it yourself kinda thing. Lennar care is good thou. They help u out. Others, thry only good when they dont receive the money yet.

I had a very unpleasant experience. I had bumpy walls that had to be redone after moving in. The frame had to be shaved off. Water leak from the kitchen ceiling after rain. Fireplace malfunction and not practical for use.

Don't ever buy a house over the internet. I used my daughter for help, but my biggest mistake was not coming to Las Vegas myself. I had to buy the home as is, not thinking Lennar did not take care of this house. Its too many things to mention that is wrong with this house, but I'm paying for it now. Never Again !!!

I recently bought a home with Lennar and it was a horrible experience all around. Worst customer service but I could have been ok with that had the workmanship been up to par however when I did my walk through cabinetry molding was literally hanging from the ceiling, floors were the wrong color, tack strips were completely exposed under the carpets resulting is blood being drawn multiple times from stepping on them, no appliances or hot water, and that’s just to name a few of the many issues found just based on workmanship. When confronted with the obvious poor work we were met with “this is normal” and “you can only expect that level of workmanship from a full custom home.” If I could go back in time I would never work with this builder again mainly because they refuse to even make things right. I understand things happen but when you gaslight a customer and refuse to fix the mistakes made that speaks volumes about a company. ... More

Lennar is an extremely difficult company to work with. They only care about the bottom line, which is understandable, but only if you are actually providing the service and experience that you say you're going to provide in the first place. Lennar promises one thing and then provides something totally different. And when given the opportunity to make things right and/or fix the issues they created, Alex and their warranty department then distances themselves from any responsibility or accountability.

The house was extremely dirty when we moved in. We had to spend an entire day sweeping, mopping, dusting, and wiping down countertops and baseboards. There was unfinished paint, multiple nails sticking out of the porch ceiling that were just painted over like we wouldn’t see them. Caulking all over the was horrible, completely uneven and bunched up in many spots. The kitchen hood above the stove was left uninstalled with multiple holes drilled in the cabinet because they couldn’t find the outlet and it was just left that way. I had to fix the hood myself. It’s been 4 months and none of this has been fixed. I wish I never bought from Lennar! ... More

Don't deal with them - they lie and will not honor their part, they are selling you and then completely take you for a ride or take advantage of you ! I will never do business with Lennar again in my life, I need to create a legal case to make them listen. Horrible company !!!

We are very disappointed with the lack of customer service we have encountered to date, as well as the quality of materials and craftsmanship of our home given the price we paid for it. Throughout the building process, we have pointed out several issues that needed to be addressed in a timely manner so as to prevent future delays, hassles and disruptions. The items were not taken care of then and now we are dealing with the hassle of taking care of them through warranty. It's very sad that the pandemic and "shortage of materials" were used as an excuse to coerce us to continue on with the buying process and not delay closing until the identified items mentioned above were properly corrected. Now it is the typical finger pointing and blame game. ... More

Very poor experience in a 4 home Cash purchase!

The rooms are big, that was the best part I didn't have a good experience with lennar one loan agent dropped the ball and forgot about me and then the day before closing he wanted me to send documents that I had already sent loan Officer he didn't do his job here in Texas so they gave me 1 from California the one here in Texas never transferred my information over so I had to keep resending the same stuff over and over again then He told me not to trust the other loan Officer it was HORRIBLE! Then when I got the call to come close lennar mortgage didn't know why I was there when they told me to be there Never again you asked so here it is! HORRIBLE I will Honestly say I will never recomend purchasing a Lennar Home to ANYONE ! Have a Great Day! ... More

Do not buy Lennar Homes

Has been almost two months and I still have issues not fixed with little communication. Finishing touches around the house were terrible. House was not cleaned prior to closing. Overall nightmare trying to actually make this house a home.

Can’t believe lennar built houses like this very low quality, nothing is trusted if works for a year properly! The construction work is worth nothing very careless ppl working on these houses!! I just realized whatever they told me about my house quality was lie from the first person until last person I met!! It’s very sad! I had my inspector th at inspected my house and found lots of failures but no one from lennar stepped on to fix!!

It is sad to see that the so called “Construction manager” don’t care about the construction but to have the “job” done. I closed in November and I did not even get a welcome package until this week. The sales team is excellent (Ali Meye) and they care even after the sales is done. I really wish somebody from Lennar with some kind of power within the company could contact me and go to home. Nobody gives us a name or a phone number where to call and how to solve the problems. I am in conversation with a new rep. (Tyler) who seems that he cares, however the people that they used to built the house are now “very difficult” to contact us. I really recommend to RESEARCH DEEPER and to think twice when you are planning to buy a house from Lennar ( at The Mirada). ... More

Lennar Title was so bad and the experience with closing ruined the experience of home buying. It took 4 hours to close because they were so backed up. The woman was so rude and we did it from my car. The quality of appliances is so bad, they are pieces of crap and I wish I just got some cash instead. Still unresolved issues.

Do not go with Lennar, if possible; that includes the Mortgage and builder. This was the worst home buying experience I could imagine. If you do, please have your own THOROUGH inspection for the home BEFORE you approach closing. We've been in our home for 4 months and have had repairs running for 2.5 of those months. We just discovered a leak from the outside water bib that has our bedroom carpet and outside bricks wet. Also, we received a call at 6:30PM the day before we closed that our closing cost was increasing, after the banks were closed. Our closing time was in the morning BEFORE banks opened. I DO NOT RECOMMEND! ... More

Worst experience, lennar only cares about the sell not the customer. Homes being pushed out in 5-6 months with nothing but issues, hence why they offer such appealing warranties to lure the customers in. I had foundation issues as soon as I closed on the house and I came out of pocket for it and still haven’t gotten reimbursed back for it. Submitting legitimate work orders to get the house fixed and the construction mangers will argue with you instead of fixing the actual issue just so there numbers look good. I would not recommend a lennar home. Look else where plenty of good builders out there. ... More

Do not purchase a home in Babcock National due to the poor quality of materials and workmanship. Warranty work is very hard to get done once you have closed

What good will it do.