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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21896 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21896 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Construction quality is not worth the paid value

  • Madhuri E.
  • Verified Homebuyer
  • January 18, 2022
  • Phoenixville, PA

Construction quality is not worth the paid value

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 1

PAPERWORK was a nightmare, it took forever, repetitive

  • Charles A.
  • Verified Homebuyer
  • January 18, 2022
  • North Las Vegas, NV

AFTER we moved in we found MANY cut corners and issues of rushed or shoddy construction standards BEHIND appliances, still unable to get RING DOORBELL and security system set up, when you buy a NEW home this should not happen, during walk through notice front door needed to be painted now it doesn't hang right and is difficult to lock. VERY DISAPPOINTED.

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Excelente

  • Silvia D.
  • Verified Homebuyer
  • January 18, 2022
  • San Antonio, TX

Estoy feliz porque pudieron ayudarme hacer mi sueño realidad

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Everyone was helpful and they all make the process easier

  • Geraldine F.
  • Verified Homebuyer
  • January 18, 2022
  • Fort Worth, TX

Everyone was helpful and they all make the process easier

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I hated my experience with Lennar and will never tGo through

  • Parmsukhveer K.
  • Verified Homebuyer
  • January 18, 2022
  • Brownsburg, IN

I hated my experience with Lennar and will never t Go through this again! The lack of communication, the issues with closing, and all the little details and problems in my home like it all not being cleaned by my celebration walk. The carpets were t vacuumed, none of the windows were cleaned, scratches in my stainless steel sink as well as a dent in my refrigerator. Paint all over the breaker box. Leaves and dirt in my garage. Stains on the concrete in the garage. Almost every corner in my house is cracked. As well as the master bathroom shower. Even the doors/ walls and corners of my ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Salesman

  • Anonymous
  • Verified Homebuyer
  • January 18, 2022
  • Venice, FL

Pretty area close to beaches pretty landscape

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Lennar - Troy, Trina, and Joe have been helpful throughout this process.

  • Becky G.
  • Verified Homebuyer
  • January 18, 2022
  • Chino, CA

Troy, Trina, and Joe have been helpful throughout this process. Erin our consultant was the best

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Rushed incomplete 20k over original asking price did not meet

  • William E.
  • Verified Homebuyer
  • January 18, 2022
  • New Port Richey, FL

Rushed incomplete 20k over original asking price did not meet their own deadlines

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Sloppy and Rushed

  • Anonymous
  • Verified Homebuyer
  • January 18, 2022
  • Hockley, TX

The office people are all very pleasant, very helpful. The quality of work done on my house is poor. The sloppiness of the painters, lack of caulk, paint on the floor, chunks on the light switches, grit all over the tub, shower doesn't drain. My windows and walls and door frame is crooked. Some flooring has already been replaced as well. I've had issues with the water, electric and gas, just to name a few. I've had new homes built in the past, all I had were nail pops after a year....I've had all these issues within a months time. I'm working with a pleasant girl in the office, and she ...

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar’s policy change just as we were purchasing

  • Michael M.
  • Verified Homebuyer
  • January 18, 2022
  • Lakewood Ranch, FL

Original purchase policy for the condo’s had us on a waiting list as first available, as soon as our turn came up Lennar changes it’s policy to highest bidder. This caused a delay in our purchase along with a price increase.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The house was not finished but was told it would be after two

  • Ronald T.
  • Verified Homebuyer
  • January 18, 2022
  • Land O' Lakes, FL

The house was not finished but was told it would be after two weeks of closing.How to make multiple phone calls to get a ceiling fan in an additional Outlet in garage. The floor was an atrocious after touch up painting was done. Also pointed out additional spots were touch up paint need to be done this was not completed either. The floor was notoriously gross and had to call and Stanley steamer to get the floor done this was a battle with Lennar. I would recommend having everything done prior to signing papers and not putting anything Off. Denise a sales lady was the most helpful.

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Lennar - you should make better quality houses, and according to the customer's

  • Ngoc V.
  • Verified Homebuyer
  • January 18, 2022
  • Tega Cay, SC

you should make better quality houses, and according to the customer's opinion

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 2

The escrow process was THE WORST, PERIOD

  • Richard A.
  • Verified Homebuyer
  • January 18, 2022
  • San Antonio, TX

I just can’t. A lot of really good people trying to get around a freaking mountain of red tape cluster/####

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Good experience overall with Lennar .

  • Thenappan A.
  • Verified Homebuyer
  • January 18, 2022
  • Raleigh, NC

Good experience overall with Lennar .

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - excellent team , best buying experience over all .

  • Venkata A.
  • Verified Homebuyer
  • January 18, 2022
  • Noblesville, IN

excellent team , best buying experience over all .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very professional in all aspects.

  • David B.
  • Verified Homebuyer
  • January 18, 2022
  • San Diego, CA

Very professional in all aspects. Their keen attention to detail is what makes the difference.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unfinished

  • Jesus Q.
  • Verified Homebuyer
  • January 18, 2022
  • Jarrell, TX

Overall the home buying process was fairly straight forward, however when I finally closed and moved into the house, the home was unfinished, there were chunks missing and scratched in my cabinets which should have been fixed when they were first installed since they were that obviously damaged, my attic access was the wrong size and was makeshift put together, the workers left a huge mess in my back yard and front yard of trash, pipe endcuts, and also the A/C wasn’t even hooked up so for the first week there was no A/C or heat. I would’ve been ok waiting and extra couple weeks to move in to ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Initial sales personnel excellent.

  • Mary W.
  • Verified Homebuyer
  • January 18, 2022
  • Cedar Lake, IN

Initial sales personnel excellent. Loan process terrible and disorganized. Pre-drywall walk through a failure because our concerns were not taken seriously and addressed. Closing positive experience. Had to request a step be installed from garage to entrance. Guess the home was not supposed to come with one??? Drywall plaster/mud heavy on garage floor. Guess I’ll be scraping that up in spring. Have since had frozen water pipes due to improper insulation which Lennar is dealing with. Gas leak on the outside which the gas company has dealt with. Have been here only about seven weeks so ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 4

Unskilled works resulting in extremely poor workmanship from one of America's largest builders, terrible!

  • Fred W.
  • Verified Homebuyer
  • January 18, 2022
  • Punta Gorda, FL

BEWARE OF WHAT YOU PURCHASE FROM LENNAR DURING THESE TIMES. QUALITY OF MATERIALS, WORKMANSHIP AND SENIOR MANAGMENTS OVERSIGHT OF NEW CONSTRUCTION AT PRESENT IS NON EXISTENT! ONLY CONCERN BY MANAGMENT IS DRIVING SALES, NOT CUSTOMER SATISFACTION!

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar - Lots of issues inside the home very poor paint job home was not

  • Sergio B.
  • Verified Homebuyer
  • January 18, 2022
  • Land O' Lakes, FL

Lots of issues inside the home very poor paint job home was not clean at alletc

Total Score 5


Quality 1

Trustworthiness 5

Responsiveness 1

Lennar - Document after Document requested,sometimes for the same Document.

  • Romeo V.
  • Verified Homebuyer
  • January 18, 2022
  • San Antonio, TX

Document after Document requested,sometimes for the same Document. Right hand didn't know what the left hand was doing. Now the house: Lennar took short cuts or cost saving measures. After moving in found no water spigot for the back yard, no towel racks in the bathroom, no medicine cabinet in the bathroom, poor workmanship in gluing floor, no insulation in the garage. Inspect the house very carefully before you buy.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Lennar - Process has been great.

  • Kristopher H.
  • Verified Homebuyer
  • January 18, 2022
  • Humble, TX

Process has been great. Adam has been really diligent about making sure all of the issues/requests get addressed, and the rest of the people (Bill, Kayla, etc.) have been great as well.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very Professional Services

  • Darnell M.
  • Verified Homebuyer
  • January 18, 2022
  • North Las Vegas, NV

Great experience an great neighbors an the quality of the home is special for a first time home buyer would highly recommend Lennar to anyone looking to purchase a home!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Let me widen driveway like I wanted.

  • Charles T.
  • Verified Homebuyer
  • January 18, 2022
  • Otsego, MN

Let me widen driveway like I wanted.100 % satisfied with anything

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Finance with Lennar!

  • Jacqueline P.
  • Verified Homebuyer
  • January 18, 2022
  • Henderson, NV

As much as I dislike making a suggestion to finance with the builder, you may get better treatment from Lennar Title by doing so! Questions not answered, calls not returned, treated rude when we arrived to close per Lennar's diection. We were even asked upon arrival to close, why we were there! Who just shows up at a closing for the heck of it, especially in a pandemic? And keep in mind, Lennar had all our monies and still used their leverage to treat us rude. Lennar, you are not the only builder and definely were unknown to us in IL. We traveled cross country to buy in NV and were ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

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