Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21896 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Final Zero Defect Walk though inspection.
- khang n.
- Verified Homebuyer
- January 18, 2022
- Hillsboro, OR
House was not ready. A lot of touch up would need to be done before Closing.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Poor craftsmanship
- Linda P.
- Verified Homebuyer
- January 18, 2022
- Gastonia, NC
Finishing work was very poor
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Dr Teri Kubiel
- Theresa K.
- Verified Homebuyer
- January 18, 2022
- Plumsted Township, NJ
Very professional and responsive to all of our needs. Greatly appreciate all the efforts of Ed, Abby, Danielle and John. Thank you for being an integral part of building our forever home and ensuring all of our needs are met.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar did not live up to promises.
- Brian K.
- Verified Homebuyer
- January 18, 2022
- Ave Maria, FL
I was asked to close quickly to enaure Lennar got the closing done by the end of their fiscal year. I did so with the promise the punchlist founding during the walkthrough would be done by closing. It took over a month to have complented and cost me a month of rental imcome.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Lennar - lennar is a serious and committed company
- Nadiuska A.
- Verified Homebuyer
- January 18, 2022
- New Port Richey, FL
lennar is a serious and committed company
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
We Love Lennar
- Run W.
- Verified Homebuyer
- January 18, 2022
- Riverview, FL
From signing purchase contract to walkthrough, closing were very smooth. Lennar even provide homeowner insurance service! So far, no any warrenty issues. Love it!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nothing
- Nicholas G.
- Verified Homebuyer
- January 18, 2022
- Summerville, SC
If you weren’t rushing to hit a close date to keep the transaction in the fiscal calendar I feel we would have moved into a more ready home and avoided the issues we face
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
Lennar - Lennar employees are professional, polite and efficient.
- Robert L.
- Verified Homebuyer
- January 18, 2022
- Port Charlotte, FL
Lennar employees are professional, polite and efficient.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Rushed product
- Cynthia V.
- Verified Homebuyer
- January 18, 2022
- Woodbridge, VA
Lennar rushed their product. It shows in the lack of attention to details in their finished product. Also, closing was a nightmare.
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Lennar - I have had a few issues and the response has not been great.
- David S.
- Verified Homebuyer
- January 18, 2022
- Punta Gorda, FL
I have had a few issues and the response has not been great.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 1
Lennar - Great people to work with!
- Angelique S.
- Verified Homebuyer
- January 18, 2022
- Thornton, CO
Great people to work with!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Inferior workmanship and non caring workers
- Carol W.
- Verified Homebuyer
- January 18, 2022
- Bartow, FL
Do not buy from Lennar they do not care about quality of work They do not fix problems and leave you hanging We have been in our home since Dec 13 and still have major problems that we CANNOT get fixed SORRY we bought this house
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Outstanding sales staff
- Bethanie H.
- Verified Homebuyer
- January 18, 2022
- Punta Gorda, FL
Kind, knowledgeable, and responsive sales staff.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Professional and understanding to the home buyers needs.
- John P.
- Verified Homebuyer
- January 18, 2022
- Barnegat Township, NJ
Professional and understanding to the home buyers needs.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Lennar has been very good at fixing any problems with my home
- Richard L.
- Verified Homebuyer
- January 18, 2022
- Fort Myers, FL
Lennar has been very good at fixing any problems with my home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Quality of workmanship/materials used are very low
- MARLENE F.
- Verified Homebuyer
- January 18, 2022
- Lakewood Ranch, FL
Quality of workmanship/materials used are very low
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Lennar - First time buying house with them and was very disappointed!
- Christy H.
- Verified Homebuyer
- January 18, 2022
- Pendergrass, GA
First time buying house with them and was very disappointed! Lots of unprofessional workers on drywall, painting and electrical. They have to revisit my place many times after final walk.
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Response to issues
- Donald P.
- Verified Homebuyer
- January 18, 2022
- Gainesville, GA
This is a great community wtth wonderful neighbors.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The extensiveness of what Lennar does for the buyer.
- Donald O.
- Verified Homebuyer
- January 18, 2022
- Ave Maria, FL
I have recommended Lennar to several others
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
Lennar - Our biggest issue was that our getting the keys after closing
- James W.
- Verified Homebuyer
- January 18, 2022
- Punta Gorda, FL
Our biggest issue was that our getting the keys after closing was delayed for four hours because of a snafu in obtaining the occupancy certificate and even then, our unit had not been cleaned and our lanais screens were not in. That happened about a week later. Also, nobody helped us set up the technology for our smart phone and we still haven't figured out how to hook everything up including the security system and the door lock.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
The worse experience
- Michael N.
- Verified Homebuyer
- January 18, 2022
- Kissimmee, FL
During this 6 months Journey our house practically build itself without any concerns or diligence from any of the construction managers. Outstanding issues like the shifting of our entire foundation was never even recognized unless I physically came over to the construction site and made them aware. Our Sales guy Patrick was completely oblivious of the status of our home and when we asked for any updates we would always have to wait for days before getting a response or would never get one at all. Our “Construction manager” changed 5 times during the course of the construction process, and ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
I was surprised at how little urgency was taken to make sure my home was completed before my closing date. At closing I was told that if I didn’t like the house, they could sell it to someone else.
- Anonymous
- Verified Homebuyer
- January 18, 2022
- New Port Richey, FL
Overall I am now happy with my home, but it took a while to get there. The builder did not finish things that were promised to me at my final walk-through for closing date, and it has taken a very long time to get those things completed. The office staff at my community was great to work with, but I was not as happy with the building process.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
No bells and whistles
- Dennis H.
- Verified Homebuyer
- January 18, 2022
- Riverview, FL
I wish I had not bought a lennar house it has really bad workman's and very cheap materials.
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 4
Lennar - My sales person was very professional and super helpful it made
- Raisa S.
- Verified Homebuyer
- January 18, 2022
- Lakewood Ranch, FL
My sales person was very professional and super helpful it made buying process easy and enjoyable!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Frustration, Lack of communication, Lack of Follow-through, Being Rushed
- Anonymous
- Verified Homebuyer
- January 18, 2022
- Orlando, FL
I waited for months for Storey Park K 50 to finally open up lots for sale. Despite talking to my sales rep monthly waiting for it to open when the phase finally opened up for sale, my sales rep notified me after they had already sold the first 5 lots, which cause me to miss out on lower purchase price on the first lot offering. After signing, the house took longer than expected to start building, however the other homes beside us were always being built quicker. We always experienced delays compared to our neighbors to the point that in Nov 2021, the builder was rushing to finish our home to ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
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