Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21159 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21159 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

The absolutely lack of pride in work.

  • Zacquery M.
  • Verified HomeBuyer
  • January 03, 2022
  • Converse, TX

The workmanship in our home is that of random people doing random tasks they are not competent in. So many little things all over the home. The floors have gaps in some slats and non in the other. The trim work could have been done better by my 8 year old son and he has absolutely no carpentry skills. The answer to every and all mistakes was smearing caulking all over the home. Our back yard constantly floods and holds water from the rain and or neighbors sprinklers. The lack of proper runoff and drainage is ridiculous. If I could rate zero stars I would especially on workmanship and quality.

Lennar responded:
Hello Zacquery, thank you for taking the time to share your experience. We want to apologize for the long list of items un-addressed throughout your home. We are disappointed to hear of the lack of quality in the finishes and carpentry. If there is anything outstanding that we can follow-up on, please don't hesitate to reach out directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - My Salesman Greg is great very attentive to my questions.

  • Michael S.
  • Verified HomeBuyer
  • January 03, 2022
  • Naples, FL

My Salesman Greg is great very attentive to my questions. Lennar's underwriting team is a nightmare. Waiting till the last minute to check and complete the sign off. Customer Care slow to address some issues, seems like they hope it will go away on it own. Some appliances feel cheaply made. Could have gone with better dishwasher, washing machine and dryer.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - There were several issues with our home upon move in which we

  • Varsha E.
  • Verified HomeBuyer
  • January 03, 2022
  • Riverview, FL

There were several issues with our home upon move in which we were told would be taken care of. We had to continuously contact customer care and the construction manager to complete tasks that were not completed as promised. We had a ticket opened due to a cracked cabinet and back splash prior to closing date. The ticket was closed without being addressed or us being contacted. I had to continously reach out to customer care to figure out why the ticket was closed without the work being completed and they weren't able to tell me who closed the ticket or why. Our cabinets are still not fixed. ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - It was a great experience, thank you for showing me the house

  • Marcel T.
  • Verified HomeBuyer
  • January 03, 2022
  • Anna, TX

It was a great experience, thank you for showing me the house as I love it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

everyone was very helpful and kind.

  • Helen D.
  • Verified HomeBuyer
  • January 02, 2022
  • Pendergrass, GA

i will recommend this builder to others because they make the process of home buying very easy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Promises promises

  • John S.
  • Verified HomeBuyer
  • January 02, 2022
  • Punta Gorda, FL

Sales people were friendly. Pool issues took over a month after closing to resolve. Clubhouse and amenities were to be built by summer of 2021. They have yet to break ground. Response to punch list issues has been prompt. Typical production builder.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 4

Horrible quality of materials used and appliances provided

  • Anonymous
  • Verified HomeBuyer
  • January 02, 2022
  • Lake Forest, CA

Overall, it's a smooth purchase process, with great online interface. However, the materials used and electrical appliances quality are horrible. Paint, fridge, water heater, AC heater, Wifi switch, all require repair No matching paint for fix up The fridge has damaged connector and wont dispense filter water The water heater switch was not connected The AC air heater has a loose cable and wasn't fixed for over 2 weeks. Not actively fixing the issue with Wifi switch.

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 2

very professional

  • Willie O.
  • Verified HomeBuyer
  • January 02, 2022
  • Sun City Center, FL

the quality of the home exceeded my expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Responsive, fair quality, pricey, better layout needed

  • Anonymous
  • Verified HomeBuyer
  • January 01, 2022
  • Alhambra, CA

Responsive, fair quality, pricey, better layout needed

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - Lot size may vary slightly.

  • Timothy M.
  • Verified HomeBuyer
  • January 01, 2022
  • Dayton, NV

Lot size may vary slightly. If you require RV access get a lot that has a few more inches than the minimum you require. Garages are standard size with very little room in front of a parked car or sides for storage. Homes are well insulated and energy efficient. Smart houses are not set up. It is up to the home owner to figure out how to set up. Counter tops need to be sealed by owner, Don't expect to move in and use counter tops before sealing. If you have hard water invest in a quality water softener not a cheap one from a big box store. House did not come with rain gutters. Our 3 car ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Overall very happy with Lennar.

  • Thomas T.
  • Verified HomeBuyer
  • January 01, 2022
  • Lakewood Ranch, FL

Overall very happy with Lennar. Would buy again

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Am so happy nice cool place

  • Morufu S.
  • Verified HomeBuyer
  • December 31, 2021
  • Danville, IN

Am so happy nice cool place

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

All of the upgrades, flooring, etc., were cheaper with a private contractor

  • Tawny K.
  • Verified HomeBuyer
  • December 31, 2021
  • Henderson, NV

I saved over $30,000 by having my flooring upgrade done by a private contractor after we closed escrow. Lennar should be more competitive. The interior paint was substandard as the good paint was not available. I had to have the entire interior repainted the day after I closed escrow. After 4 months, I'm waiting for screens.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar is short of Staff for finish work

  • Anonymous
  • Verified HomeBuyer
  • December 31, 2021
  • Frankford, DE

The design of the home is great. Unfortunately the trade partners they select to build the house is poor. The subs slap things together and then leave it up to the finish crew to REALLY finish the house. To make matters worse, their finish crew is short- staffed and it takes FOREVER to get things complete.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 1

The Team Support

  • Lawrence H.
  • Verified HomeBuyer
  • December 31, 2021
  • Port Charlotte, FL

The process from beginning to 1 year after purchase is seamless! The smart Home pieces are awesome. We love our new home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The house is fine, but the process could be better

  • Felipe A.
  • Verified HomeBuyer
  • December 31, 2021
  • Davenport, FL

The house is fine, but the process could be better

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - The worst materials used, drywall and flooring…clearly emphasized

  • Idris A.
  • Verified HomeBuyer
  • December 31, 2021
  • Ashburn, VA

The worst materials used, drywall and flooring…clearly emphasized on plug n play model for profit. Flooring has no proper insulation…4 months in and still waiting for repair to damages. LENNAR is terrible. I am looking forward to selling as home appreciate. I will never ever go with Lennar again. Took 3 months to finally get garbage receptacles, however it’s been 5 weeks since trash pickup, I still haven’t gotten my trash picked up and have escalated. HOA should be covering this and I sure am paying 2 HOA’s..at a loss right now and super frustrated. I also almost forgot about the ...

Lennar responded:
Hi Idris, thank you for sharing a review. We are extremely sorry to hear of your disappointment. Additionally, we are sorry to hear about the poor customer service you have received from the local team. If there is anything we can provide follow-up and assistance on, please contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Synergy of process

  • Ronald M.
  • Verified HomeBuyer
  • December 31, 2021
  • Durham, NC

overall a good experiences would hope in future they would;d offer more options in each package

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - The overall home value is okay but could be lower in price.

  • Anonymous
  • Verified HomeBuyer
  • December 31, 2021
  • Murfreesboro, TN

The overall home value is okay but could be lower in price. Lennar staff has been helpful.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - GOOD

  • Anonymous
  • Verified HomeBuyer
  • December 31, 2021
  • Lakewood Ranch, FL

GOOD Very good experience love it

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Better communication would go a long way in making satisfied

  • David N.
  • Verified HomeBuyer
  • December 31, 2021
  • Punta Gorda, FL

Better communication would go a long way in making satisfied customers. Our closing was delayed over 2 months with absolutely no communication from Lennar as to reason. House was still not ready / completed at walk through.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - We've had many warranties since moving in and it seems that the

  • Lorena H.
  • Verified HomeBuyer
  • December 31, 2021
  • San Antonio, TX

We've had many warranties since moving in and it seems that the home was rushed for moving date, which most areas marked weren't even done on moving day. Communication was never there since the beginning from start to finish. The obly good thing about the process was the guy who helped from Customer Care team.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Quality and customer service

  • Sarah H.
  • Verified HomeBuyer
  • December 30, 2021
  • Madera, CA

Lennar’s home quality is amazing. This along with their great team working on clementine riverstone in Madera, CA is the reason we went with this builder over the 6 other ones we were looking at around the Fresno/Madera area. Their team Answered all the questions we had with a fast and extremely professional manner… and I had a lot of questions throughout the entire process!! I would definitely do it again with lennars riverstone clementine team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Decent Floorplans, but No Trees, and Poor Communication

  • Michael D.
  • Verified HomeBuyer
  • December 30, 2021
  • Charlotte, NC

It may be a common practice, but Lennar is among those builders who simply clear-cut every living thing wherever they build. The fact that they also use Bermuda grass means that for long periods of the year you will be living in an area completely devoid of anything green and living. Additionally, the home I bought was rife with issues including a severely uneven foundation in one room that still wasn't fixed by move-in even though it had been brought to the builder's attention many weeks earlier. Oh what fun it is to be baking in the North Carolina sun for 3 days in mid-summer because ...

Lennar responded:
Hello Michael, thank you for your review. We want to apologize for your dissatisfaction in the landscaping. We are disappointed to hear of items left un-addressed prior to your move. If we can provide assistance or follow-up on these or any other items, please don't hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Pressured to close before punch list of repairs completed.

  • Julie P.
  • Verified HomeBuyer
  • December 30, 2021
  • Woods Cross, UT

Shoddy workmanship, cheap materials used, Four months since closed and still finding problems and the majority of the previous issues have yet to be addressed.

Lennar responded:
Hi Julie. Thank you for sharing a review. We are sorry to hear about the lingering items on your list. We are disappointed to hear of the pressure you experienced and want to apologize for the lack of support and communication. Please reach out to us at corporatecustomercare@lennar.com if there are remaining items we can help with. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Narrow Reviews by Area