Lennar Reviews

The paint job that was done in the kitchen and restrooms were of poor quality. Paint was splattered all over the floor and globs of paint were dropping on the wall. The construction didn't seal holes from the deck causing a lot of bugs to come inside the house, especially a huge trail of ants the first 2 weeks we moved in. When we did the inspection of the home prior to moving in to fix any mistakes, they missed it of what we marked off. They were supposed to fix all the mistakes but only did about 70% of them. The information we received from our agent was inaccurate as well. Overall, for the new construction, and price being paid, we still had to spend 3 days painting the entire house because it came with flat paint which no one wants to live in a house with flat paint due to stain and scuff marks, and the quality of mistakes made, it was a really disappointing experience and purchase. ... More

This is our second Lennar home and all I can say is I will never do this again. Home buyers - If you can, please look for other trustworthy builder.

Be prepared to move into a house that has not been cleaned and is missing things like window screens, screen doors, garage doors, garage door openers, alarm system, smart home system, etc. Workmanship is very poor and most everyone has paint over-sprays everywhere with many things that need to be fixed. Warranty repairs are extremely slow, communication poor and repairs very sloppy - the company discounts any concerns and typically respond with reasons the home owner doesn't really have a problem

Where do I start. I bought my house in January got the keys in July. 1 week before closing Lennar decided that they were going to send off my loan to another loan company without even calling me first to notify me that I didn’t qualify. I was never even told that I wasn’t qualifying for my house loan so I was blind sided when I got a call from another lender. We did a walk through of the house to mark things that needed to be fixed. Couple weeks later We did the final walk through and nothing repaired. The contractor told me with an attitude that we weren’t there to find new flaws. Cracked paint in the closets, missing paint. Windows missing caulking and paint, carpet cut to short from the wall, vynol cut too short at the door and FIXED with caulking instead of being reinstalled correctly. Door trim with a huge gap from the door. Hole in the baseboard fixed with grout instead of being replaced. Fixtures installed on the wall with stuff stuck behind them so they are not flat on the wall. Hole in the cement floor in the garage. Bath tubs with stains and cracks. When I set up appointments for repairs they repair everything with caulking. No replacing and fixing everything correctly they just patch it all up. Crazy how you buy a brand new house and when you call to complaint about ants being all over the house they state they can’t do anything about it. You would think that the house would be sprayed for insects before keys are given to you. Ants are under the carpet as if coming from the foundation. We have had so many issues with this house that idk if the house is worth what we paid. The contractor didn’t care about fixing anything before handing over the keys, I don’t get how he’s not embarrassed of the workmanship provided by the people they contract. The only person that helped us was our sales rep that went to bat for us when the loan officer couldn’t do her job. He helped us from day 1 when we picked the lot and helped us until the very end and gave us our keys. Honestly I don’t know if I would ever purchase a Lennar home ever again. Buying a new home should be a stress free and repair free experience since we didn’t purchase a fixer upper but at the end it feels like we did which is pretty sad. ... More

The financing expirence was horrible, the walk through is a joke get the builder to fix issues is like pulling teeth and once you move-in good luck getting them to finish what they promised is a nightmare. They ensure quality and explain that is what you are paying for and it has all been a complete mess

Promises were made....but not carried out. Fit&finish very poor. Did anyone care? Pretty much no. I would not accept any service people to come in and finish what was promised as I don't feel anything would be any better than now. No faith in your labor.

First, we had to wire the complete payment due for settlement almost one week prior to the date we sat down. Second, Lennar contacted us less than 48 hours prior to settlement that our date had been changed and they were unable to get the occupancy permit to close due to the July 4th holiday. Upon further investigation on the part of my wife it was determined that Lennar dropped the ball and they failed to get the permits signed in a timely fashion. Upon direct contact with the permitting office, my wife was able to get the documents signed that we needed and we did settle on the original date. We were most disappointed that Lennar was ok with letting us wait another week to settle after we already had things in motion with movers, cable company, scheduled time off from work and they already had our money. Third, we have been in the home for over a month now and we are still waiting for the items on our punch list to be completed from our final walk through. There is blue tape marked throughout the house and there seems to be no urgency in getting this completed. We will think twice before purchasing another home by this builder in the future ... More

Multiple delays during construction, poor communication, terrible closing experience, and many things required to be fixed or replaced- multiple times in some cases. I had a good experience with the actual Lennar seller throughout the process; however, every thing else has been poor.

They slap up homes so quickly that the workmanship is that of a high school kid in a building and trades class. The appliances appear to be all scratch and dent. The warranty repairs take forever and promises are made and not followed up on. Overall, I would not recommend Lennar to anyone. I thought Pulte was bad!

The purchase and mortgage process was quick, efficient, and Scott walked us through the mortgage process step by step. The walk through was organized, but a lot of "blue tape” areas were listed. Unfortunately, at the closing most of these blue tape areas were not addressed. We were led to believe they would be fixed while we signed our closing documents. Three months later, blue tape items are still not addressed. Living in the house, we have noticed there are a lot of deficiencies with the quality and finishing of construction. It has been a long and ongoing struggle to work with Lennar to get contractors to fix the issues. ... More

The experience is real bad,first the sales person woman was rude ,after complaining to her supervisor it became good. The loan officer lady Rachel Davies is real pain and very rude. After closing the house we observed multiple issues.including door and cabinet needs to be replaced and it is almost 45 days still the doors and cabinets not replaced. Over all it is a very bad experience with Lennar.

So many building issues are consistently flawed in all the models. In a 6 unit model, all have the same dry wall taping issues, same electrical issues and more. So many corners cut and final product does not reflect what is seen in the models

So many issues they don’t want to fix! Beware and hire home inspector before signing at closing

Lennar has made my home buying experience a nightmare, i will never buy a Lennar home again.

When we first looked at the home we noticed that there was a large crack in the driveway concrete. When we showed up for the walk through the cracked concrete was replaced with new concrete which is a complete different color from the original. Crazy thing is they only needed to replace one section (1/6) and they did 2/3 of the driveway so now the driveway looks like a patch up job. Lennar DECLINED my request to fix the problem stating that they are not responsible if there is any staining or discoloration of the concrete driveway!!! I can not believe that LENNAR would allow this patchwork driveway to be something visible to potential buyers in the community!! Someone in the corporate office needs to see this and correct the house of many colored concrete. Driveway/sidewalks/entry all have a different color concrete not to mention the footprints and dried concrete drippings on the surface. I would like to also mention that there is concrete blown on my house from the construction company when they blew concrete onto the houses on both sides. No one has even tried to clean up the mess. I would NOT recommend LENNAR homes to any of my family or friends nor people who drive by and ask about buying here!!! Very unsatisfied with LENNAR ... More

We closed a month late (weren't told till the day we were supposed to close by the builder). I get that happens. Didn't have a pre-close walkthrough. No closing celebration. Closed with an open punchlist of items that STILL aren't fixed and it's been more than two months. Had multiple conversations with multiple people and constantly getting the run around. If everything was done right, we would LOVE the house. But the quality (or lack of) shows through in just about everything

It all starts with the closing. Initially we were to close on the last Tuesday of the month. Because of work, I requested the closing to be moved to the Friday of that same week. I was denied. I then organized a POA and had to fly my POA all the way to California for this closing only to be told less than a week prior that the house was not ready and closing was to be moved to the date I originally wanted. Overall, prior to actually moving in, the closing date was shifted a total of FOUR times. Each time being a last minute change to the closing date. Set a closing date and STICK WITH IT. Take your customer's wishes into account not just your own desire to pad your numbers. The house itself was in an unsatisfactory state considering how much I paid for the house. Of course there is a warranty right? Wrong. "Oh that's is not actually covered by the warranty" has been an excuse I've heard for a few things that were wrong with the house. For things that are covered, it has been a NIGHTMARE trying to get trades to come out. It's like Lennar actually expects me to wait all day for a trade to come out. STOP scheduling in 4 hour blocks. It's ridiculous. Schedule things at fixed times. Additionally, it has been slow just scheduling these appointments. Stop having your foreman schedule them, and just give the us, the customer, the opportunity to schedule them for ourselves so I'm not waiting three months for work to be done to my house. Lastly, the foreman are not the best because I am lied to constantly. Whether they lie about doing work, or I'm told "no, that is normal" only for me to push for a professional to look at it and the professional agreeing with me that my concern is in fact not normal. Tell your foreman to be honest. If something is wrong, that's fine let's just schedule a trade and get it fixed, but DO NOT lie to me about something being normal when it's not. Your foremen have never heard the phrase "under promise and over deliver." Tell them to stop making promises they can't keep and tell them to stop lying. In conclusion: 1.Your closing process needs to be fixed. Set a date and STICK WITH IT. 2.Fix things in a timely manner and stop expecting your new home owners to wait all day for trades to come out. Schedule appointments to the hour, not in FOUR hour blocks and give the customer the option to work directly with the trade! Your foreman are slacking at scheduling appointments. 3. Your foreman need to "under promise and over deliver." Additionally, they need to STOP LYING and be honest. ... More

The craftsmanship is very poor and when I brought it up during the walkthrough they made it seem like it was normal. When at the office to sign closing documents the lady was so rude and felt very rushed. She didn't even introduce herself.

I have had several issues with the home that have made me unhappy with the experience. All the breakers in the kitchen blew right away and had to be replaced. Told quality of breakers not good. Also major gaps in garage door that they want a two visit process for. Make it easy for home owners!!! Too difficult to resolve issues.

Quality control must inspect the house before buyers do a walk through. And also make sure all appliances are working properly. And show them how to operated.

The house is beautiful, but I have to place about 10 service request to fix different kind of issues like drywall holes in the bathroom, celling and others areas, electrical connections, stucco issues around the house, paint issues inside and outside of the house, cabinets, celling, about 30 broken paver’s. The inside house are very dirt. When we do the walk trough one week before closing Lennar bring me promise to fix the issues before they bring me the house and nothing happens I have to place the service request because they don’t do anything. Efraín

My overall buying experience was fine from getting prequalified, to getting my conditional approval, to ensuring all the necessary paperwork was submitted on time. It was pretty straight forward with no issues. Securing the mortgage went well. Now the home itself is where I feel the ball was dropped. There was a lot of issues/ things not completed within my house prior to moving in. I am a very understanding person and I know the pandemic has done a number on getting supplies which can delay the home building process, but that’s just that, instead of delaying closing. I felt as though Lennar was more concerned with closing the house before February 28th, by any means necessary because it was the close of their 1st financial quarter (so I heard multiple times during the process). So In short let’s just say a lot of corners where cut and things were not done properly. Within the first week of moving in, our a/c stopped working and it took two weeks and MULTIPLE angry calls to Lennar for the issue to be repaired. It’s about to be almost 2 months since I’ve closed and I’m still waiting on things to be fixed. So overall as my first home buying experience it was average at best it could’ve been better if the builder was more so concerned about the quality of work being provided rather than quantity. ... More

Lennar has great potential however unfortunately my experience has been subpar and least satisfactory. The workmanship is not great and customer service needs a ton of work. As a millennial I can appreciate Lennar moving towards a “one stop shop” approach, as that did make things simpler in the home buying process. However, there a still lot of areas that need work for a streamlined process to succeed and Lennar does not have that. For that reason I have not and will not recommend them as a builder. I would not trust them with another new build in the future.

The house quality is very different with the model homes. I spoke directly with the site building manager and he said this is Lennar standard quality. He said that just to not wanting to make corrections to poor built quality workmanship and not wanted to hear from the buyer. It seems like Lennar hired a group of builders off the streets and gave them the projects. I have seen many Lennar model homes but none look like the one that i purchased. VERY DISAPPOINTED. I would never advice/suggest/recommend the people around me to go with Lennar. I am willing to speak directly with the officials in the cooperate regarding to my homebuying experience with Lennar. Please contact me. ... More

WE BOUGHT THIS HOUSE SIGHT UNSEEN DUE TO LENNARS PAST REPUTATION OF BEING A QUALITY BUILDER, THIS WAS A BAD MISTAKE STILL TRYING TO GET THINGS FIXED, DEFINITELY WOULD NOT HAVE BOUGHT THIS HOUSE, SO SAD T0 SEE A BUILDER GO THIS ROUTE