Lennar Reviews

Our experience started with the new home seller, Natasha. She was extremely rude, even stated to us, “if you don’t like it, then don’t buy here” when we inquired if there were options for solar panel manufacturers. We ended up buying do to limited homes available in the area. The closing Process was extremely rushed do to the end of the fiscal year for Lennar on 11/30. We had to have a walk through and closing the same day which is not what Lennar advertises on their website as the closing process. Natasha was not my advocate when I had questions regarding closing with so many things open on the punch list. She would only reply it’s within the contract and we had to close. The most positive experience was Jeff who did our walk through and was sympathetic to the numerous issues still needing correction. Andrew did his best to make sure the punch list was done after closing in a timely manner. ... More

While I am happy with the home itself, the homebuying experience with the Lennar team was less than average. There seems to be a disconnect between all departments within the sales process; from sales to project management to concierge services and then the walkthrough team. Anytime there was something that needed to be corrected or followed-up, each person I would talk with would say someone else on the team should have handled that, but would never take ownership in ensuring things were rectified. Terrible project management that ultimately led to the home closing being pushed back 3 times. I'd like to reiterate that I'm happy with the house, but the homebuying process with Lennar was one of the worst I've experienced. ... More

We have been living in the residence for a month and a half and there is still an unpainted door, we have not been given the door lock to the garage and the worst thing is that nobody answers our calls or e-mails. After the closing, they play the fool.

My home still needed a few weeks of work before, but was still handed over. My recommendation is to do multiple walk throughs beforehand and not sign the pre inspection until everything is fixed. You can tell these homes were really rushed as well as closing dates. This is my 3rd new built home and 3 different builders, Lennar is at the bottom. If I could do it over again I would have been more patient and just stayed in my previous home with other than size had zero issues.

New home buyers should make sure everthing is complete before signing the papers. When they do the final walk thru make sure to inspect everything.

This was my 2nd home purchase and it was definitely way worse then my 1st. My main issue was the sales representative from lennar. With how poor the service was it was like they didn't want me to buy a house.

Community is great, home layout is great. Really disappointed with the cleanliness and the actual process of a home being completed at closing. It appears that the home quality does not matter as long as there is a CO. The rest we can pass off to warranty. If there were some simple checks and balances in place where someone actually went through the homes prior and completed the items. I’m a real estate agent and can say Lennar walkthru’s are by far the most difficult and I am trying to explain to my clients why their home is not actually completed but don’t worry someone will come along later to finish up all the loose ends. It is such a great feeling for people to do a final walkthru when some attention to detail has been made. ... More

Worst closing day experience that I have had with a new home. There were numerous unfinished and non-corrected items in the home. The home was not cleaned! Sheetrock dust and dirt on the floors and counters/cabinets. The hot water heater over-flow pan was full of water. I spent a few hours going through the home with Tom pointing out the issues. I would have postponed the closing but I had a number of scheduled deliveries for that day. There are still a number of these noted items today that have not been corrected. The closing day should be a happy/positive time. My was a very stressful time caused by poor project management. ... More

The home was NOT Move-in-Ready when we did the final walk. Far too many outstanding issues that needed to be fixed and are still NOT fixed! Sloppy paint and caulking job throughout the home. Missing all bathroom fixtures...they were deleted by Lennar without informing their Customers under contract. We have NO light fixtures above the sinks! Unbelievable!! Crocket interior wall still on Warranty list to be fixed. Drywall texture on several walls are really rough and uneven. Sloppy painting and caulking throughout. Missing trim in several areas of kitchen and bath cabinets. Brick Walkway very uneven and paint splatter on bricks So many issues! Lennar only cares about getting homes Sold & Closed...not about Customer Satisfaction. So unhappy with this buying experience! ... More

Once Lennar has your money, they are terrible with follow through on punch list items and anything else spotted after closing to do the proper repairs. Have to chase them and argue non-stop. Make sure not to close on your home until all issues are resolved beforehand!

Once the down payment went through so did the fast response to issues. Closed early to help them out and immediately regretted that because there were issues with filthy grout on brand new tile floors throughout the home. Painters and cleaners not good in my opinion. I’m not moved in yet but will be soon and hope everything has been taken care of… we shall see. Oh and the garage and lanai and front walkway has many cracks that they say is ok not sure about the driveway yet. Overall I wouldn’t have bought my home because every step of the way was constant phone calls, texts with a real bad lack of response time if at all. I’m sure I’ll find lots more when I move in next week ... More

This is our 5th home buying experience (both existing and new construction homes) and by far the worst experience with the building process and quality/value of the home

They are a big builder that took advantage of California real estate boom, built too fast and not great quality. Their communication and responsiveness is incomplete.

Not a good experience with the Townhome bought. No Responsiveness from Construction Manager and Comparatively(2016 was a Lennar customer) quality is not good. Very bad experience this time with Lennar and its crew(Construction Manager/Sales consultant) very poor responsiveness and responsibility. Poor quality of construction. Several issues pending to be addressed post closing and negligence from Lennar in not fixing them. Would not like to get into nitty gritty but very very bad experience.

The overall home buying experience was not good. The construction manager was the absolute worse. The quality of the home is very cheap and already falling apart. I will never purchase or recommend a Lennar Home to anyone.

If anything can go wrong, it will. No water, no heat on the coldest days so far. No heat in the dryer because of a faulty wiring. Now no tv because of the same thing. Now the blinds in the living room will not stay up. I am about ready to put this place up for sale.

The home itself is a decent starter home. However, there was lack of communication throughout the entire building process as well as promises for things that were not kept. Plans changed without relaying of information. We still are having difficulty with communication and the houses was “completed” 10/31/2022.

The whole home buying experience was incredibly stressful. My agent was hardly involved, never met in person, even though she was directly in front of me, and acted as if it was a favor to me to sell me a home; not to mention the actual bidding process is a bit of a nightmare. I used Lennar mortgage as instructed, that was another nightmare of lack of and or miscommunication. Now let's fast-forward to the walk through. The house easily needed another week to be completed. The closing was pushed due to COO wasn't issued. During the push, I had to coordinate and communicate with everyone at Lennar because God forbid they communicate internally. Now I'm closed, moved in, and have a ton of tickets and issues that need to be resolved. The post Sales team is nice and willing to work, but they seem overwhelmed, unorganized, and then my favorite, they will ghost you. The house is nice, but sloppy workmanship, minor and major issues, my garage door still isn't wired, etc. If I knew then, what I know now, I probably wouldn't of purchased this home. At least the community is great! ... More

money what we paid and what we get compare to other home is high. seeing many service warrenty issues.

During the home buying process there was not a lot of communication. I contacted the loan officers to ask for the stages of my loan multiple times. I never really knew what was going on and there was times I wasn’t able to get in contact with them. I felt very lost in that process which was hands down the most stress part of the home-buying process. The house came with really great appliances which I appreciate. Overall I do love my new home.

Closing was delayed three times. There's no coordination between the closing department and the sales/construction people. There are still a couple of outstanding issues from closing 6 weeks ago. The pool heater has never worked and it's a ridiculous length of time to get service.

This is my 2nd & last Lennar home purchase. The quality of the workmanship was beyond horrible this time around and this home cost was $90k more than the 1st one. I've lived in apartments where the attention to the builders detail way surpassed the work of Lennar & their Trades. They do not care about attention to detail. The communication at Lennar Title is also horrible. My Realtor and I had to reach out numerous times to get a closing date and time. On closing day workers were still working on my home. This overall experience was totally unacceptable. Thankfully I had a great construction manager who was willing to go above and beyond to try and make this experience right. ... More

Though the process was relatively quick the communication throughout the entire process needs work. I did have a third party inspection on my home and thankfully it was mostly cosmetic issues but there was a lot of sloppy work done on the home and some of it had to be redone prior to closing. The concrete driveway and sidewalks are sub-par and very sloppily done. They did a bad patch job where they chipped the concrete when removing the forms. They left bits of concrete on the sidewalks and curbs and it looks like a very sloppy job. The entire neighborhood looks this way. Also, when I was finally given my keys and went to my home as a homeowner for the first time there was trash and debris in my yard. There were nails, dried mud and debris in my driveway and the approach to my driveway. When I asked the salesman if they were going to clean it up he told me probably not so I had to do it myself to prevent me or my guests from getting nails in our tires. This was completely unacceptable in my opinion. I would recommend any new home buyer to get a third party inspection prior to purchasing your home. Lennar builders put these homes up quickly and do not concentrate on the quality of work only the quantity, in other words get it done as fast as you can no matter what and hopefully no one will notice. ... More

Not sure but having super difficulty with new home issues and resolution timeframe by lennar team.

Unfortunately was not a good experience in the buy and all processes. I received my house with several problems and poor quality in the finish of the house, paint, wood etc