Skip main navigation
Lennar

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 17314 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

17314 Reviews in All Areas

Star Rating Breakdown

5 ★ 7220

4 ★ 3237

3 ★ 2873

2 ★ 1837

1 ★ 2147

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.7

Responsiveness 3.6

Customer Reviews

Very bad company

  • Essam T.
  • Verified HomeBuyer
  • November 19, 2025
  • Mount Juliet, TN

Sorry to say that but it’s worst company ever I lived before in house builded 2000 its means before 25 years ago its very perfect compare with this house I buying this house brand new to see everything new and stay long time I want to tell you just first week the painting scratching and the black nails appears and the wall become very bad and the ceiling lake water in the living room and the my son 5 years old fall down the wall broke most painting have scratches and are not smooth

Lennar responded:
Good afternoon Essam, We’re very sorry to hear about the issues you’ve experienced in your new home and understand how frustrating this must be. If there are any warrantable issues that need our attention, please send us an email at CorporateCustomerCare@Lennar.com referencing this review and detailing your concern so we can follow up and assist. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor Builder and customer service

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Alva, FL

constructions is supper poor, Customer service worst. Sales person no knowledge of product is very minima. I will not recommend to any one to get Lennar property

Lennar responded:
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations, We hope you’re now enjoying your home and look forward to the opportunity to provide a great homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Bad agent experience and unfinished interior work

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Woodruff, SC

Our home buying process was

Lennar responded:
Thank you for sharing your feedback. We’re sorry to hear that your Homebuying experience did not meet your expectations. We look forward to the opportunity to provide a great homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Unprofessional! Buy Elsewhere! Fraudsters!

  • Aaron Tranelle W.
  • Verified HomeBuyer
  • November 18, 2025
  • Chula Vista, CA

Unprofessional! Buy Elsewhere! Fraudsters!

Lennar responded:
We are sorry to hear that you felt your Homebuying experience lacked professionalism and that the team did not meet your expectations. We hope you are now enjoying your home and look forward to regaining your trust by providing a great homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Much needed reconstruction repairs needed after walk-thru prior to closing. Terrible trim and paint finish, on interior.

  • Roberta W.
  • Verified HomeBuyer
  • November 18, 2025
  • Gainesville, GA

Be sure to get a private inspector to report poor construction.

Lennar responded:
Good afternoon Roberta, We’re sorry to hear that the quality of your home at walkthrough did not meet your expectations. We hope you’re enjoying your home and look forward to the opportunity to provide a great homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

They didn't keep there word with us regarding the backyard.

  • Marco M.
  • Verified HomeBuyer
  • November 12, 2025
  • Mount Juliet, TN

They told us they gonna to flat the backyard. And then they didn't. Also the accountant give us hard time through processing my loan . I wish someone who care can do anything about it

Total Score 1

Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

kakar

  • Qais K.
  • Verified HomeBuyer
  • November 12, 2025
  • Moreno Valley, CA

the sellers sucks, when they give me the keys alot was missing and my paperwork is still not complete

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not very good

  • Wade D.
  • Verified HomeBuyer
  • November 04, 2025
  • Cibolo, TX

Not very flexible and we have had to request plumbing warranty once and electrical 3 times in just the first month. Quality control is not very good….

Lennar responded:
Good morning Wade, thank you for sharing your experience. We are sorry to hear about the issues you encountered in your home. We hope that moving forward, you can fully enjoy your home and that we have the opportunity to earn back your trust. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 2

Trustworthiness 2

Value 1

Responsiveness 2

Just not good at all

  • Rebecca C.
  • Verified HomeBuyer
  • October 25, 2025
  • Summerville, SC

Major construction issue brought to us days before settlement was scheduled.They didn’t run electric from the house to the street! AC hadn’t been installed, no one worked on all the unfinished work on the inside for quite some time. All painting and finish work is absolutely awful. We were told much will be corrected but nothing was done. Delay after delay and if they did the work needed on the inside, it would delay settlement even further. We were told our expectations were too high and that we weren’t buying a home on Kiawah Island or Mount Pleasant (we’re in Summerville). We should have ...

Lennar responded:
Thank you, Rebecca, for sharing your experience. We sincerely apologize for the frustration and disappointment caused by the unfinished work, delays, and quality concerns you encountered prior to ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Unresolved repairs and I request to be made whole

  • Chantell H.
  • Verified HomeBuyer
  • October 22, 2025
  • Lowell, IN

Four days before closing, I completed my first walk-through and identified several repairs that needed to be done. On the day of closing, none of those repairs had been completed. I was assured that if I signed off on the work orders, the repairs would be made promptly. To this day, many of the repairs remain unfinished. I have observed workers sitting in the office using their phones instead of completing the necessary work. This ongoing neglect has caused unnecessary stress and frustration. I am requesting that all repairs be completed immediately and that I be made whole for the ...

Lennar responded:
Thank you Chantell, for taking the time to share your experience. We sincerely apologize for the frustration and stress caused by the unfinished repairs and understand how disappointing this must have been, especially after your walk-through and ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst home purchase ever.

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2025
  • Port Charlotte, FL

This has been the worst home purchase experience ever between the sales person telling you whatever you wanted to hear and lying about follow ups, along with misrepresentation of the property and what you can actually do and now an ongoing battle with the builder and the county regarding land rights And building issues. Do not ever buy from this builder!

Lennar responded:
Good morning, Thank you for taking the time to share your experience. We sincerely apologize for the frustration and disappointment you have encountered throughout your homebuying process.
If there are any warrantable or unresolved items still pending, we encourage you to email us at CorporateCustomerCare@Lennar.com and reference this review so our team can review your concerns and work toward a resolution.

Thank you again for bringing these matters to our attention. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Complaint Regarding Home Purchase Unfinished Work, Poor Quality, and Misrepresentation

  • Giovanna F.
  • Verified HomeBuyer
  • October 18, 2025
  • Conyers, GA

1. Incomplete and Substandard Work • The house was not properly painted only a primer coat was applied, which is completely unacceptable for a new home. • The shower door installed is incorrect and does not match what was agreed upon or expected. • Drywall (sheetrock) throughout the house is already cracking and separating, which indicates poor workmanship or materials. • Windows are not sealed properly, potentially leading to energy inefficiency and water damage and mold. • There are serious ventilation issues that affect air quality and comfort. • The HVAC system is deficient and ...

Lennar responded:
Good morning ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Interior door handles on exterior door. Light wiring very loose. Wrong box to hang ceiling fan in bedroom. Paint touch ups awful. Refrigerator keeps tripping breaker. Warranty information difficult.

  • Claire C.
  • Verified HomeBuyer
  • October 17, 2025
  • Angleton, TX

Beware. TREC contracts are easier. The salesperson will ignore you and lie to you about your closing. The concierge doesn't know anything.

Lennar responded:
Good morning Claire. Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with your home, as well as the difficulty accessing warranty information. Please know that your Warranty Manual is easily accessible through your Lennar Account. If you have not signed in to your Lennar Account, we encourage you to do so. You will find useful information, knowledge articles, DIY videos, and the ability to submit and track service requests. The Lennar Account is also available as an app for convenient ...

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

First move in day had AC not working had to wait 5 days

  • Ishwarachandra B.
  • Verified HomeBuyer
  • October 17, 2025
  • Princeton, TX

Even after 3rd party inspection they said fixed AC but they cheated, very first day ac stoped working I had to stay with our AC for 5 days, now it's Gas leak from stove even though it's in warranty they don't take responsibility and making us wait 10 days without cooking. Floors are uneven , every bad workmanship, they dnt fix issue.

Lennar responded:
Thank you for sharing your experience. We are sorry to hear of the issues you’ve encountered with your home.

If there are any warrantable or unresolved items still pending, we encourage you to email us at CorpoateCustomerCare@Lennar.com and reference this review so our team can review your concerns and work toward a resolution.

Thank you again for bringing this to our attention. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible experience

  • Karen L.
  • Verified HomeBuyer
  • October 15, 2025
  • Corpus Christi, TX

Lennar they offer great programs when it comes to financing but the whole process to get inside a new home is a complete nightmare. Communication.Is horrible I had to constantly call to see if there was any updates and leave multiple messages and have even my realtor reach out before we would hear back our closing date was pushed 3 different times to a point where we were almost homeless and no place to go I had to get the director of construction involved just to have them get our house to a point of being able to move in on the closing date they had. We had to move a bunch of things around ...

Lennar responded:
Good morning ...

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Biggest Mistake Of My Life!

  • J. William G.
  • Verified HomeBuyer
  • October 15, 2025
  • Huntley, IL

Overall Experience was extremely poor. From the "common" items left out of the building process such as towel bars and Shower rods, to the fact that NO underground sprinkling system was installed to water the new sod - leaving that 2K responsibility to the new homeowner, to a disastrous 2 day closing event. At this point I am very sorry I ever signed the Purchase Agreement.

Lennar responded:
Good afternoon J.G. Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations, from missing items to challenges with your closing and landscaping. If you have any questions about your home or warrantable items that need attention, please submit a service request through your Lennar Account so our team can review and assist. We hope that, moving forward, we can earn back your trust.

Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Very very bad

  • Prasanna K.
  • Verified HomeBuyer
  • October 15, 2025
  • Oswego, IL

Very bad experience. They told me Aug interest rate will appt to to me. After I bought house they change to 7.125. Literally they cheated me.

Lennar responded:
Good afternoon Prasanna, Thank you for sharing your feedback. We’re very sorry to hear that your experience with the interest rate was frustrating and did not meet your expectations. If you have any questions about your home or related concerns, please submit a service request through your Lennar Account so our team can review and provide assistance.

Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

The location is amazing but dealing with Lennar is beyond irritating...

  • Jonathan D.
  • Verified HomeBuyer
  • October 15, 2025
  • Morrison, CO

The only "good" experience was dealing with the professionalism of the sales and title teams. The mortgage team and the builders after you've closed are by far the worst home buying experience I've had.

Lennar responded:
Thank you for taking the time to share your experience. We’re glad to hear that your interactions with our sales and title teams were positive and professional. At the same time, we sincerely apologize that your experience with our mortgage team and post-closing support did not meet your ...

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Worst experience ever buying a brand new home

  • Anonymous
  • Verified HomeBuyer
  • October 15, 2025
  • Venice, FL

My experience with Lennar has been awful. I was given misinformation from my Lennar mortgage representative on several occasions making the process a nightmare. Then I was promised that a list of items would be completed by the builder prior to my virtual walk-through. They were not, but promised to be done prior to closing. It's now been six weeks since I closed and I'm still waiting for many things to be fixed. I'm frustrated and very unhappy with Lennar.

Lennar responded:
Thank you for taking the time to share your experience. We are truly sorry to hear about the frustration you’ve encountered throughout your homebuying ...

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Run from sales in Crandall

  • Anonymous
  • Verified HomeBuyer
  • October 15, 2025
  • Crandall, TX

Sales in this area are terrible - if you are looking go to Anna or McKinney as they have responsive sales people, not here. After closing when I took possession I arrived to find my house unlocked, the door scraped and a stain on the carpet. I contacted my salesperson and she replied "ok". Items I was assured were completed indeed were not. I could continue but you get the picture. The closing experience was great! My loam officer was incredible and made it easy.

Lennar responded:
Thank you for sharing your experience with us. We appreciate you recognizing the positive closing experience and the efforts of your loan officer in making that process ...

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Very poor workmanship and attention to details

  • Ryan J.
  • Verified HomeBuyer
  • October 15, 2025
  • Saint John, IN

Do not close on your home unless you have all items complete and finished to your liking.

Lennar responded:
Good morning Ryan, Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations. If there are any warrantable items that need attention, please submit a service request using your Lennar Account so our team can review your concerns and assist further.

Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

i love the truth.

  • Larysa T.
  • Verified HomeBuyer
  • October 15, 2025
  • Spartanburg, SC

I love the truth. I was deceived when I bought the house. I was told that if I bought an average townhouse, it would come with appliances. But when I agreed, they told me that they wouldn't let me buy it with appliances. Self-respecting companies don't do that.

Lennar responded:
Thank you, Larysa, for sharing your feedback. We’re very sorry to hear that you feel deceived and that your homebuying experience was not what you expected. If any warrantable items need attention, or you have questions regarding your home, please submit a service request using your Lennar Account so our team can review your concerns and assist further. We hope that, moving forward, we can provide a great homeowner experience and work to earn back your trust.

Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

No follow-up

  • William G. J.
  • Verified HomeBuyer
  • October 14, 2025
  • Little Elm, TX

Not impressed with the quality and workmanship

Lennar responded:
Good morning William, Thank you for sharing your feedback. We’re very sorry to hear that the quality and workmanship in your home did not meet your expectations. If you have any questions or any warrantable items that need attention, please submit a service request using your Lennar Account so our team can review your concerns and assist further. We hope that, moving forward, we can provide a great homeowner experience and work to earn back your trust. Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Horrible experience

  • Anonymous
  • Verified HomeBuyer
  • October 14, 2025
  • Sacramento, CA

Lennar title is absolutely bad company with very bad people, who don't know/understand anything

Lennar responded:
Thank you for your feedback. We are sorry to hear that we did not meet your expectations. If you would like to share additional details about your experience, please email corporatecustomercare@lennar.com, referencing this review. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Do not buy!

  • John K.
  • Verified HomeBuyer
  • October 14, 2025
  • Debary, FL

Lennar's motto is "Everything is included" I just got done buying 6,500 dollar gutters, and 1000 dollars worth of ceiling fans because they didn't bother putting either of those in the home. A 16 dollar light in the bedrooms would have given us light, but they wanted to save money. Pavers without polymeric sand? just set them on the ground and leave huge gaps. I don't have working street lights on the entire street I live on. The backyard is nothing but weeds with no sprinklers, the HOA is oppressive with rules you can't imagine. if you want to feel like you are living in a town house ...

Lennar responded:
Good afternoon John, Thank you for your feedback. We are sorry to hear that we did not meet your expectations. Moving forward, we hope to earn back your trust by providing you with a better homeowner experience.

Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Narrow Reviews by Area