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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21895 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21895 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Poor quality

  • Brian L.
  • Verified Homebuyer
  • January 12, 2022
  • Erie, CO

There are a lot of small problems. When I found the microwave vent was not even connected it made me wonder what other problems are here that I can’t see. There also was a water leak that took 6 weeks to repair even though it was reported immediately. Who ever installed some PVC pipe didn’t glue it correctly. We were told the water on the floor was from a pressure washer. The leak went uncorrected for 6 weeks causing mold under some carpet so it all had to be removed by a restoration company. Other problems with the quality of materials used. Seems like they will fix the issues, but ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Poor painting quality.

  • Brett M.
  • Verified Homebuyer
  • January 12, 2022
  • Surfside Beach, SC

Slow down at walk through and make sure paint and dry wall is finished properly.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - I think when you advertise everything included in should be that

  • Daniel C.
  • Verified Homebuyer
  • January 12, 2022
  • Riverview, FL

I think when you advertise everything included in should be that way. House did not include a door bell (not even the pre wiring). And cable outlets only on Living room & Master bedroom, now have to pay and have some one crawling in my attic to get that done. It could have been done on construction so easy .Also front garage and back light excluded. Not even pre wired at least. I believe these are basic stuff you expect from a home, new or old. Would have given up that basic washing machine I traded anyway and those ceiling fans to get that. Hope someone really considers this. That's the only ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my home

  • Walter D.
  • Verified Homebuyer
  • January 12, 2022
  • North Las Vegas, NV

Make sure everything works properly during walkthrough.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Prepare to wait longer than expected but hopefully it will be

  • Anonymous
  • Verified Homebuyer
  • January 12, 2022
  • McKinney, TX

Prepare to wait longer than expected but hopefully it will be worth it for you! Don't push them so they rush the build!

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Love my new house!

  • Carol C.
  • Verified Homebuyer
  • January 12, 2022
  • Katy, TX

I love the house and the area. The floors and countertops are gorgeous. My husband has even thanked me for making him move when we decided to downsize. We are both very happy with our purchase.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Yes we would absolutely refer friends to look into and buy a

  • Jodi M.
  • Verified Homebuyer
  • January 12, 2022
  • Bonney Lake, WA

Yes we would absolutely refer friends to look into and buy a Lennar home! We love our home so far and really appreciated the time and effort (from sales to construction to management) your team showed to make this 1st time process a great one!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar builder is good builder

  • Vi T.
  • Verified Homebuyer
  • January 12, 2022
  • Katy, TX

Lennar builder is good builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very nice people easy to talk to

  • Nicholas S.
  • Verified Homebuyer
  • January 12, 2022
  • Bartow, FL

Very nice people easy to talk to

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales staff knowledgeable an excellent. Construction on time an on budget

  • Mark H.
  • Verified Homebuyer
  • January 12, 2022
  • Mount Holly, NC

Tony our CM. Construction Mgr. was unbelievable throughout the process. He communicated with us regularly. He made this build happen on time during a terrible time for builders. Very satisfied with product an service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything is included!

  • Stacey C.
  • Verified Homebuyer
  • January 12, 2022
  • Baltimore, MD

I absolutely love my townhouse. The purchasing process was so easy. The townhouse comes with everything and it just amazing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of quality workmanship!!

  • Dean R.
  • Verified Homebuyer
  • January 12, 2022
  • Cedar Lake, IN

Very poor craftsmanship,from the wood framing ,siding,tile,etc.Would not recommend Lennar at all.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Easy of completion.

  • Glendora M.
  • Verified Homebuyer
  • January 12, 2022
  • Fort Myers, FL

Easy of completion. Everything online

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They only mean business.

  • Anonymous
  • Verified Homebuyer
  • January 12, 2022
  • Blaine, MN

They only mean business. They dont care if u missing something. They only nice when u buying. After u complained, They just ignored u. Basically do it yourself kinda thing. Lennar care is good thou. They help u out. Others, thry only good when they dont receive the money yet.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Good design but poor quality of internal decoration

  • Anonymous
  • Verified Homebuyer
  • January 12, 2022
  • Lutz, FL

Good design but poor quality of internal decoration

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

Excellent

  • Carmen A.
  • Verified Homebuyer
  • January 12, 2022
  • Kissimmee, FL

They helped so much.We had a good experience with Lennar’s Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very sad new homeowner.

  • Alan S.
  • Verified Homebuyer
  • January 12, 2022
  • Hendersonville, TN

Very sad new homeowner. When I saw all the pictures of this property there was a tremendous amount of shrubs and trees blocking the property behind me and I was told it was a nice farm house, when I arrived at property after signing all paper work from out of state the house behind me has a gas station that is right in view of my house and a working business with large semi trucks? I pay $370 per month association? wow what a major disappointment and what about resale? I think I am not in a very good position. I feel like I was deceived by Lennar

Total Score 4


Quality 2

Trustworthiness 1

Responsiveness 4

Low quality workmanship but decent customer service

  • Jannah A.
  • Verified Homebuyer
  • January 12, 2022
  • McKinney, TX

Customer service has been ok except NOT the mortgage part… otherwise ok

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

2 out of 3 sale Representatives we're accommodating, the first older woman we spoke to tried to convince us to look somewhere else. She judged us by our looks on her first impression without knowing if we qualified. We ended up buying it cash.

  • Georgina R.
  • Verified Homebuyer
  • January 12, 2022
  • Chula Vista, CA

Disappointed with the responsiveness of Lennar representatives when we had an issue. Many times we had to call over & over again during the initial process & after closing. Love the Townhouse, but some of your representatives need to be more customer oriented, especially the supervisor of the design center who never returned any of my calls.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Great transaction and home!

  • Craig B.
  • Verified Homebuyer
  • January 12, 2022
  • Puyallup, WA

Our new home in the Crossings at Sunrise is amazing and everything we had hoped for! Eldi, Michael, and Brett were all incredible in making for smooth and seamless transaction! Highly recommend!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar is simply not the same builder. Quality and customer service is gone.

  • Mark A.
  • Verified Homebuyer
  • January 12, 2022
  • Valencia, CA

What happened to America’s best builder. We own 3 Lennar Homes and in 6 years they have fallen to a terrible level. We will not buy a Lennar hone in the future.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Not the level of quality I expected

  • Anonymous
  • Verified Homebuyer
  • January 12, 2022
  • Columbine Valley, CO

Lacking the attention to detail I would expect from a production builder. Several of their trades don't use a level so many finish things are crooked, wall and bath tiles are not aligned and flat, interior paint quality is poor, the trim paint includes excessive construction debris trapped in the paint surfaces, and the perimeter edges of the upgraded floor were covered with paint overspray. At this jobsite, the trades routinely drank beer at the end of the day and left empty beer cans in the yard and in the house. Based on the quality issues observed, maybe they started drinking at lunch.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - Pretty model, good environment, nice people.

  • Jiajun C.
  • Verified Homebuyer
  • January 12, 2022
  • Irvine, CA

Pretty model, good environment, nice people.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Trustworthyness

  • Man K.
  • Verified Homebuyer
  • January 12, 2022
  • North Las Vegas, NV

Great for the systematic follow ups.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

foundation ,framing, and outside flatwork are sub-standard

  • Larry R.
  • Verified Homebuyer
  • January 12, 2022
  • Littleton, CO

The sales person was great

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

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