Lennar Reviews

I’ll preface this by saying that I have base-level experience in construction and I’ve built a home with another builder before- so this is not my first rodeo. I will say that working with Logan, in the sales office was a pleasure. He was kind, informative, speedy, and helpful. So this doesn’t reflect on him. But the process by which they handle the build of your home is sloppy and lazy. For over a $700k home, you’d think they’d care enough to not leave orange peels all over your newly laid carpet, leave pizza in your window wells, a rotisserie chicken under your deck. You’d think they’d care enough to have more than one builder call every few weeks. I had 2 in the entire duration of my home building process. Linda in their Lennar lending office went away on leave and never got my loan covered, so stuff fell through the cracks and I was scrambling at the end to get handled what needed to be handled. It’s lucky I’m smart, quick, and capable or I wouldn’t have been able to close. I was also pressured to change the terms of my loan at the 11th hour. The quality of work is REALLY POOR! They slap your house together as fast as possible with zero care or attention to detail. I have doors that don’t close, ones that won’t stay open, yellow tape from our walk that never got addressed. I closed with a long list of items that were supposed to be handled in the 30 days after closing- surprise surprise- they weren’t. Now the warranty rep, Justin is VERY nice and did a great job making me feel comfortable and assured on our preclosing walk that I’d be taken care of. But 30 days came and went, and I got several stock emails saying that they attempted to schedule trades and were unsuccessful so I was being transferred to warranty. As you might have guessed - no attempt was made to schedule ANY trades, and I wasn’t even living in the home, so it could have been easy. They sent one guy to power wash, who showed up unannounced, despite me saying I needed appointment times! Now Justing did try to call me twice over 8 weeks. I was working so I missed his call - and I called him back both times- no answer. I sent a distressed email- which he assured me he prioritizes and always responds to! That he’s trained to take e-mails seriously! Zero response! Just some more stock emails and DocuSigns that I’m refusing to sign. When I built with David Weekley, I was treated WELL! The trades cared and did a good job, the builder was highly communicative, I was involved in every step, the warranty rep handled the inevitable issues like a pro. I was thrilled with that experience! This experience at Lennar made me feel like I bought a $500 slab from them. I read the reviews, I saw the comments on my community FB page to not sign on the house until things were done, that Lennar doesn’t care, and they do terrible work and just sell you - and when you close you’re on your own. I assumed I should take that with a grain of salt because ppl only write reviews if they have an amazing experience or terrible one - nothing in between. I should have listened! Now- I love my community and neighbors, but I wish I could have built with another builder! Or at the least that Lennar would streamline their process to make the customer happy and provide work and craftsmanship that is worthy of the prices we’re paying! ... More

Overall had an experience I wouldn’t recommend to anyone. Horrible customer service representative, who was so aggressive and self centered that she recommended to forget about our crying baby who just fell and hurt but focus on her as she needs to go. Every single request for issues is fraught back with not supported comment or do it yourself suggestion.

Kelsey in sales deserves 5 stars and was unfortunately the only positive part of our homebuying experience. Lennar clearly overclosed as all the homeowners we talk to in the Avion seems to have several issues. Our home came with multiple issues from the start that were identified during the walkthrough, of which several are still not fixed over three months later....let alone many additional issues found afterwards. Our dishwasher wasn't working for over 6 weeks and we identified that it wasn't working when we first tried it on day 6 after moving in (took a day or two to unpack our dishes and then fully load it) and lennar said they couldn't replace it and we had to go through GE only to find out one of the top wires was frayed, likely from cutting the box open or something. Our garage door was scraping the walls and wasn't aligned yet they'll only paint over it, flooring folks have confirmed that it needs to be redone, and the painters confirmed that they only had time to do one coat of paint. This is just a sampling of issues and the worst part is that they have clearly moved on since nothing gets done without us nagging them all the time... Again as evidenced by the fact that our list from our walkthrough is still not addressed and no one follows up with us without us reaching out. We are genuinely concerned there are other issues we aren't even aware of yet b everything was so rushed. ... More

There us no consistency within the Lennar teams which takes away from the process. The follow-up is poor, the workmanship is sloppy and everyone blames the last person when there are mistakes. During the walkthrough, I pointed out areas of concern that were not addressed when I moved in. The house was spot cleaned, ie. Dirty windows, paint on the floors and windows, paint on the railings and carpet, debris from the sanding left along the trim of the walls, and on the flooring.While the carp we ts were vacuumed and the house smelled fresh, it was not cleaned properly. I made contact immediately after returning from closing, but it was never addressed. There was interaction with too many to name, so I will just reference the Lennar team. ... More

Maintance person is not helpfull they say every thing is warranty , construction manager Bill is zero helpfull, they gave my home with lot of patches in walkway they say everything is warranty and my attic door is also not working properly they say no warranty we brought a new brand home but its like second hand home. Please ask some one to call i can explain and show all the issues

Poor workmanship , filthy , many major issues , Poor quality control and still waiting for issues to be repaired correctly .

First I will start by saying that after talking to other buyers in the neighborhood, we are not the only one that feels this way. Multiple delays on our closing date with promises that were never delivered. We dealt with an absolutely rude construction manager that had do desire to listen or get anything accomplished, but was argumentative. We appeared to be more of a hassle to her. Once we finally moved in there was a long list of things that were not acceptable and poor craftmanship. Lennar is about quantity not quality, this is why they can claim to be #1. For a home that was almost 3/4 of a million dollars you would think that you would be able to move right in comfortably without fixing mistakes, cleaning up messes, installing lighting, etc... Lennar is no longer a builder that I would recommend to family and friends. ... More

Beautiful homes with terrible finishes! There is no attention to detail. The skill level of the workers working on these homes is not great, to say the least. The drywall, paint and trimwork are the worst finishes. Lennar should have a better oversight of their contractors/subcontractors/sub-subcontractors. I hope this helps a potential buyer decide.

Bought home at Lennar Huntersville NC, construction quality is below average, materials used cheapest.. Common Mail box is in front of house , but they assigned 2 blocks away so this is the sample example of them If you want to waste your.Money then buy many homes with Lennar

After you close on your home, the warranty repairs never end!! The quality is horrible!

Lennar was on a strict schedule. They had hoped to complete the transaction by the end of November due to quarter closing. On the day of closing several things were not completed but due to Lennars reputation and buying experience I closed despite an uneasy feeling. I wish I had gone with my gut feeling. The warrantee experience has been terrible. We are almost at two months from closing and several things are yet to be address. We have tenants that are not happy as well. I have scheduled multiple appointments after coordinating with tenants that were cancelled without any notice. Why I am going through a warrantee process when the task were never initially completed is beyond me. I would like to more Lennar properties in the future but now I am second thoughts. I would appreciate if you can look into this matter. ... More

Holes and divets were found all over the house in the door frames, flooring ,and baseboards. These were pointed out during our first walk thru andmost were not fixed by the final walk thru. Paint drips were found all over the house.. on floors, walls, and doors. This was not corrected. Wood floor is just planks about an inch thick. Shower heads were cheap looking and there were no towel bars, hooks, or toilet paper holders installed in any bathrooms. Master bath shower and second bathroom should have had decorative tile accent; it did not. We were told they ran out. Very disappointed especially when on our final walk thru a Lennar representative that was present told us that these imperfections should be expected in a new house. For the money we paid for our new home we certainly didn't get our moneys worth considering how much we need to spend to correct all of the imperfections and missing upgrades. ... More

First walk-through inside and secund not finished, dishwasher sinse November 30 not install, is January 17, front door entrance no weather strip doesn't lock correctly, bedrooms doors unlevel and 20 more issues. Please come en see.

The house finishes and detailing are beyond mediocre. Then the response is slow and disorganized. It becomes a full time for the buyers to get the support to fix the issues we have.

I was so excited to buy a Lennar home! The process started out alright, but slowly went down-hill. The communication from the salesperson was lacking. The lady in the title office was rude. Then when I had my so called”walk-through” everything got worse. My house was not completed and the work that was done-especially in some areas was so shoddy. Very poor workmanship throughout the home. I’ve been in this “construction zone” for almost two months-Lennar is very slow at trying to make things right. They have fixed/finished some things, but now it feels like I’m being ignored. Even sending emails to company presidents falls on deaf ears. So very sad. This is supposed to be my last home-I’m retired and I can’t enjoy my home because of the poor quality of work that Lennar did and continues to do. Please don’t buy a home from Lennar-the stress is not worth it. ... More

What would I like other homebuyers to know about our experience... remove any emotion for the initial decision-making process and talk to the people that currently live in the development that you are looking at. If we would have done that, we probably would not have purchased the house that we did. Multiple people in our community have experienced or are experiencing what we are going through with the lack of workmanship, pride in their product, and responsiveness to issues. This was evident with the lack of communication and responsiveness through the building process, not having corrected any of the issues identified before closing, and lack of follow up after submitting repair tickets. ... More

Let me start off by saying that this is a wonderful community and I’m very happy that I moved here despite the construction issues. The other residents make it the wonderful community. My home sat with no progress being done for much of 2022. It wasn’t until the final month that they hurriedly slapped it together. It shows! I am a disabled veteran and have felt totally overwhelmed with all that needs to be done but I will make sure that Lennar fixes all of the issues with my home. As I type this, tiles are being replaced in my living room. The place basically needs to be repainted, I still need beat up doors replaced And other doors repaired. ... More

Horrible responsiveness from my sales, lennar mortgage & customer care.

I’m surprise you ask. From day one there have been issues. Some resolved others still waiting and waiting. My current (but not least) issue is a situation whereby the way the roof is pitched , When it rains, the ground below becomes saturated and flooded by a deluge of water pouring off the roof. If it were concrete below, it would be a none issue but being dirt, it can only stand enough water before flooding and doing a surmountable damage to the ground below it. I have noticed there were many Sunrise model homes that had gutters installed to alleviate the damage done after each rain. I was lead to believe that Lennar installed the gutters to prevent further damage but am now told to ‘row a boat’. This is a serious enough situation that should be given careful consideration and not just poo poo it. Why is it that the homeowners have to spend considerable amount of money to fix Lennar’s cheap mistakes. Everything included ? Including the headaches. ! So in answer to your question, this has not been an enjoyable experience and as each occurrence a raise I tend to regret my choice of Home ... More

The home buying process was a good experience aside for the misinformation on certain processes. My biggest issue is the quality of the build itself. The attention to detail and overall workmanship is terrible. All the issues pointed out at the walk through were not taken care of by the time signing came along. At signing I was told this would be handled and no one ever came back to fix anything. The floors started splitting and the excuse I get is that it’s the change in temperature. There are many areas in the dry wall where holes and gashes were left along with the cabinets in the kitchen falling apart. I have followed up weekly with the master builder to have these changes but I keep getting blown off. I’m highly disappointed in all this given the price of the home and the promises made during the sales process. If my warranty eclipses and the issues are not fixed I will be getting legal representation. ... More

The worst experience one can have, bought this house for more than $1M and the quality of the house is extremely low. The customer service and warranty services are disaster, vendors takes months and months to even address the issues those have posted even prior to closing the escrow. I have purchased houses through other builders and I could see a big difference in the quality. If you can't make it right in the first place then at least try to be customer obsession and insisting on the higher standard but providing great customer service to make it out as warranties. Call me if you really wanna to know more to improve ... More

As a retired building/remodeling contractor from New England, I was shocked at the poor quality of workmanship and construction oversight that went into this building. Construction flaws and short cuts were only discovered following hurricane damage that never should have happened if a better quality roof vent had been used. Because a large section of my living room ceiling fell after the insulation above was soaked due to rain pouring into these vents, I was able to see just how poorly this place was constructed. From frame to finish, speed seems to be all that matters. Examples include hip and ridge shingles blown off because they used a light weight 20 year product instead of the better quality product designed for use with the 35 year roof shingles, lack of framing in critical areas that allow for secure drywall application, poorly installed door trim, incomplete kitchen cabinet moulding, appliances in place but not connected, hot and cold water supplies reversed in guest bathroom, white paint and drywall compound clumsily applied around bronze colored window and sliding door frames, and over the range venting microwave not vented to the exterior, preventing moisture from cooking from being expelled to the outside. The list goes on, and these deficiencies are prevalent throughout the neighborhood. That being said, it should be noted that appliances, plumbing fixtures, HVAC components, counter tops, Ring alarm system, all are of good quality. In my opinion, these units are simply being thrown together to fast, and when that happens, corners get cut and construction quality is sacrificed, which is unfortunate, as Biscayne Landing is a nice community with good neighbors in an up and coming area of Port Charlotte. ... More

Many delays. The day of closing so many items were not finished. Was asked to sign a document that they had a final inspection but they couldn't provide a Ceretificate of Occupancy. The quality of workmanship is far below construction standards, especially for the money they are sellling these units. Punchlist was over 30 items and 2 months after closiing no attempt has been made to address them. Had to complete some of them myself in order to make the unit livable.

Waited on fixing items after closing and then informed me I had to go through the warranty side. Many items wrong are amateur items, holes in walls, paint on tile floor and rugs, knobs on kitchen cabinets don’t line up, sensors missing, openings in garage, a/c draining into the garage, weather stripping left off the external doors, house never cleaned and I could go on. Not one item has been repaired, it’s been 45 days. Talked to other owners and some of their problems are worse than mine and still waiting on repairs!

The construction manager did not closely monitor the work of any subs. They are basically just inputting requests and scheduling. The trim and painting on this house is the worst I have ever seen in new construction. Pages of followup needed.