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Lennar

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20716 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

20716 Reviews in All Areas

Star Rating Breakdown

5 ★ 8648

4 ★ 3867

3 ★ 3424

2 ★ 2197

1 ★ 2580

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

They are extremely lazy for fixing i got bad windows and cabinets they never fix yet

  • Prince A.
  • Verified HomeBuyer
  • May 24, 2022
  • Bakersfield, CA

They are extremely lazy and slow after purchasing home we had issues with windows and kitchen layover they are never fixed extremely bad customer service and extremely bad repair issues

Total Score 3

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Poor Workmanship

  • Claudia L.
  • Verified HomeBuyer
  • May 17, 2022
  • Sun City Center, FL

Megan is the best she processed my loan other than her my experience the 2nd home purchase with Lennar was horrible he closing walk thru along with the new home orientation things were requested to be fixed and here we are o we a mother in our home and things are just being attempted to be fixed I would never buy form lennar again and hey forced a $10k on me for granite only in the kitchen and stainless steel appliances with I had no option on never again!

Total Score 3

Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Rush to close, no follow-ups (except on site team), failed promises from Corporate Lennar.

  • Jeff C.
  • Verified HomeBuyer
  • May 03, 2022
  • Lakewood Ranch, FL

Very rushed closing with hundreds of punch list items, some not fixed yet. Warranty service which is supposed to start at 30 Days is just now contacting us at 60 days. Sales and Finance teams delivered, and Construction team helpful, but corporate control of the process and follow up is non-existant.

Total Score 3

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Very poor quality of everything beginning from the garage door ending with the faucets

  • Marine N.
  • Verified HomeBuyer
  • April 29, 2022
  • Simi Valley, CA

The quality of the home got worse (we bought another home from Lennar 4 years ago), as well as the service. We have placed multiple orders to fix different things in the house and you get redirected to garage door company, door company, trash can door company, AC company etc. Nothing gets fixed in the first attempt ,it seems that Lennar thinks you have to be stay home homeowner to fix all the flaws.

Total Score 3

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Lennar - Forced into closing before house was completed or move in ready,

  • Sean B.
  • Verified HomeBuyer
  • April 26, 2022
  • Land O' Lakes, FL

Forced into closing before house was completed or move in ready, over 1 month in and still having basic items needing completed or fixed. Poor craftsmanship on several items. Floor not level, sinks not mounted to wall, held up with only caulk, cabinets and drawers not completed, exterior and interior paint not completed or patchy, terrible cement sealing in garage. Stucco work is patchy

Total Score 3

Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Lennar - House was poorly built.

  • Heny A.
  • Verified HomeBuyer
  • April 20, 2022
  • Davenport, FL

House was poorly built. Takes forever to get anything fixed or taken care of.

Total Score 3

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

All the 'fluff" doesn't help. It's a poorly built home

  • Patti S.
  • Verified HomeBuyer
  • April 19, 2022
  • Buckeye, AZ

Every single trade had MAJOR areas to repair. Way to many items were missed and were not completed by closing nor months later.

Total Score 3

Quality 1

Trustworthiness 3

Value 2

Responsiveness 1

Lennar - The entire experience has been poor.

  • Heather S.
  • Verified HomeBuyer
  • April 19, 2022
  • Myrtle Beach, SC

The entire experience has been poor. Issues do not get addressed and even when they are they are only half addressed. There are issues we have had since our one and only walk through before closing that still have not been addressed. We were also promised multiple walk throughs, throughout the process and did not receive them.

Total Score 3

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Consider only you run out of choice...

  • Abhijit M.
  • Verified HomeBuyer
  • March 15, 2022
  • Tega Cay, SC

Overall we felt that we are cheated on the quality of the workmanship and the material. They are rushing with the construction process and hence compromising on the quality. During construction hard to get updates and clarification on any concerns we had. They even close the house before fully ready. The warranty process is awfully bad...The list will go on and on...

Total Score 3

Quality 2

Trustworthiness 2

Value 1

Responsiveness 1

They seemed to go with what was cheapest for them, while charging market prices.

  • Anonymous
  • Verified HomeBuyer
  • March 10, 2022
  • Marysville, WA

I don’t think I would buy from Lennar again, and would not recommend them. It seems their goal was , where you would want a builder that takes pride in their workmanship.

Total Score 3

Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

Lennar - No help to resolve warranty issues.

  • Sandeep S.
  • Verified HomeBuyer
  • February 21, 2022
  • Covington, WA

No help to resolve warranty issues. Contractors making appointments and not showing up to appointments. Unprofessional and inexperienced contractors showing up to make repairs. Will never recommend Lennar to anyone.

Total Score 3

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

A nightmare experience

  • The H.
  • Verified HomeBuyer
  • February 15, 2022
  • Orlando, FL

My experience with this purchase has been a nightmare. This company don't take responsibility from their negligence's. Big sewer water flood the day of the move and nobody want to claim responsibility.

Total Score 3

Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Honestly don’t know where to begin.

  • Joshua B.
  • Verified HomeBuyer
  • January 25, 2022
  • Crandall, TX

Honestly don’t know where to begin.. quick answer is that Lennar fits the exact definition of Quantity over quality. Don’t have the effort to repeat myself again on all the issues. Not to say there was not positive experiences during the process, however the negative over shadowed it. The most frustrating part is they were issues that could have been very easily corrected.

Total Score 3

Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Lennar - I’m very happy with the sales person he was super professional

  • Evelyn A.
  • Verified HomeBuyer
  • January 25, 2022
  • Zephyrhills, FL

I’m very happy with the sales person he was super professional and helpful. Sales person was amazing but I am very disappointed with the contractor or who is in charge of the construction A lot of work was not done on the closing date of property and still not fix after almost 2 months for example,A few wall in the house have to be fix, plumbing part, painting still not done, few lights at the hall of the house still not installed.

Total Score 3

Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Lennar - These are NOT homes!

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2022
  • Converse, TX

These are NOT homes!!!!!! They are just houses built by contractors that have no pride in workmanship! Would not recommend this builder.

Total Score 3

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible…

  • Ashkan N.
  • Verified HomeBuyer
  • January 20, 2022
  • Woodbridge, VA

My home was built using lock luster effort. Everything from the materials and attention to detail is lack luster. My home is falling apart with so many defects that I have marked. I have purchased from every major builder before and Lennar doesn’t even earn a spot at the table in my opinion…

Total Score 3

Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

Terrible

  • Manuela G.
  • Verified HomeBuyer
  • January 20, 2022
  • Kissimmee, FL

First of all, I would't brag about "having around 200 closings in one day" if everything you guys do is terrible. Terrible customer service. I don't get why we had to wait like 8-10 hours in the title house to get our keys EVEN when we presign the documents 3-4 days in advance. The finish in our house is terrible and I keep submitting tickets and my CM is not doing absolutely anything about it. Right now, I have a 24 pages long list of things that needs to be fixed.

Total Score 3

Quality 1

Trustworthiness 2

Value 3

Responsiveness 1

Just another big corporate

  • Lindsey L.
  • Verified HomeBuyer
  • January 20, 2022
  • Cedar Lake, IN

I was extremely disappointed with the quality of material and the quality of work done on my home. They are working with us to fix these things, but they shouldn’t of had to been fixed to begin with. One of my biggest complaint is the trim. The trim throughout the entire house has chips, filled holes, and flakes everywhere.

Total Score 3

Quality 1

Trustworthiness 2

Value 1

Responsiveness 3

Lennar - Everything we were promised didn’t happen

  • Sarah M.
  • Verified HomeBuyer
  • January 19, 2022
  • Ennis, TX

Everything we were promised didn’t happen

Total Score 3

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Lennar - Construction quality is not worth the paid value

  • Madhuri E.
  • Verified HomeBuyer
  • January 18, 2022
  • Phoenixville, PA

Construction quality is not worth the paid value

Total Score 3

Quality 1

Trustworthiness 3

Value 2

Responsiveness 1

Inferior workmanship and non caring workers

  • Carol W.
  • Verified HomeBuyer
  • January 18, 2022
  • Bartow, FL

Do not buy from Lennar they do not care about quality of work They do not fix problems and leave you hanging We have been in our home since Dec 13 and still have major problems that we CANNOT get fixed SORRY we bought this house

Total Score 3

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Lack of communication, lack of attention to detail by workers.

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2022
  • Jupiter, FL

Wouldn’t recommend to anyone. There’s so much wrong with our house. We are missing a lot and no one to come fix it. Horrible.

Total Score 3

Quality 1

Trustworthiness 2

Value 3

Responsiveness 1

Quality control passing inherent risk to buyer as residual risk.

  • Joseph J.
  • Verified HomeBuyer
  • January 17, 2022
  • Brookshire, TX

Many things being fixed should not have passed quality control before selling which seems nonexistent. In a rush for profit they compromise quality placing the burden on the buyer to say something is wrong a position the buyer should not be placed in by a quality builder. A warranty is great but don’t sell a product that’s damaged. They are being responsive to correct and fix things so far unfortunately some of the contractors leave a mess the homeowner needs to clean up. Not sure if quality contractors are lacking which could be the case. The sidewalks in the neighborhood and driveways ...

Total Score 3

Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Lennar - The house has too many issues and it is taking too long to resolve

  • Betty A.
  • Verified HomeBuyer
  • January 15, 2022
  • Hudson, FL

The house has too many issues and it is taking too long to resolve them. It was not worth it to pay so much many for a hoy with a very poor workmanship. It has been five months since the closing and stood Lennar hasn’t fixed all the many things wrong in the house.

Total Score 3

Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Lack of communication

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Las Vegas, NV

Lack of communication of the process. Lack of customer service.Lack of understanding of customer needs

Total Score 3

Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

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