Lennar Reviews

It was a delayed build and the overall product is of poor quality.

Upon first look, everything looks fantastic when the keys are turned over. However, the real problems show up after a couple of weeks of living n the house. After being told during our new homeowner orientation that we would have a 1 year walk-through to fix any issues that come up in the first year, we were informed that Lennar no longer performed this and everything had to be submitted through the Warranty system. Of the pages of issues that we have submitted, only 3 issues are deemed 'under warranty'. Lennar promises to use the best construction material and high-quality paint. When we were finally able to get a touch-up paint kit (after 2 months of asking for one) to address the numerous scuffs on our walls; after a brief conversation with the paint provider Sherwin Williams, we found out that they actually used the lowest, cheapest pain that Sherwin Williams sold instead of the high-quality paint promised. Before the construction even begins, you are pressured and rushed through the home feature selection process leading individuals to make uninformed decisions. And once you walk out of that meeting, you can not alter your decisions at all, not even if you contact them the next day. Lastly, the extremely limited choices of interiors with no ability to substitute materials in any package lead every house in the neighborhood to be the exact same, limiting resale values. ... More

I have had a very disappointing experience with the responsiveness of Lennar to issues. I called out issues weeks before closing and it took until 6 weeks after closing to start addressing them, some are still not done. Brianna is great but the rest of the team is non responsive and gives updates that do not materialize.

We purchased a spec home, so, we had no choice in our finishes. We wanted to push settlement by two weeks which Lennar would not allow. However, when we settled there were many items not finished in the property. They could have used the two weeks to complete the work. The painting, caulking, tile work etc. were not professionally done. Our contractor who we met at the final walk through was good. He was responsive and helpful. However, there are several items that were on the list to be completed or replaced that have not been completed. We have been here for 4 months.

To date only one of the many repairs noted during the final walk through has been accomplished. Quality and responsiveness has been poor.

I purchased this home due to hot market and inflation. I couldn’t pick out my own options. Ok, fine. Their construction managers were the worst to dealt with. I had to go to their managers to get approval for everything. Their professionalism made my home buying experience a nightmare. On top of that, too many things were wrong with the house prior to settlement. After settlement, moved in and found more issues with the house. Construction manager did not get a lot of it fixed. However, Lennar send a customer care representative down to assist me and she’s wonderful. The loan officer was also late to lock in my rate. Too many things gone wrong. I’m on the end unit with a little ramp going up in the back of the house. The air compressor unit outside is my concern now because it’s not leveled correctly and I’m worrying that I have to spend money to fix it and it’ll wear out faster than it should be. It has to work harder than being on concrete or solid ground. My advice to anyone that goes with Lennar: get your inspection done professionally at NHO!!! ... More

Be very careful. Dot the eyes and cross the tees. STAY ON TOP OF YOUR LENNAR MORTGAGE BROKER AND TITLE CLOSER- AS YOU ARE JUST A NUMBER. Unresponsive after the sale. I am sure this will not get posted!

If I know what I had to go throw, I wouldn’t have gone with Lennar. The are responsive as they are trying to sign you up to buy the house and once you do, they disappear, the customer service is horrible, they don’t explain anything, you stay in limbo waiting for them to tell what happening and they will keep rescheduling forever and then when you get to talk to somebody, you get nothing but attitude. I don’t recommend it.

Very bad workmanship and materials used.

I’ve been overall pretty disappointed with Lennar throughout the entire home buying process, even afterwards dealing with issues that continue to arise. As I ask around, I hear more and more how Tampa area Lennar has a bad reputation and I wish I knew that coming in.

The quality of the job is not good as it was expected. They’re pushing you to extend to meet their goal even though the house is not ready yet to closed

The home was supposed to be fully wired for alarm service only two windows out of six were properly wired. Workmanship and quality of product wasn’t up to par. Low grade windows only the bottom tilts in for for cleaning. And the windows had a lot of silicone around the frame Leaking out very sloppy work . From the paint to the caulking and seals very hastily done and not properly done . The workers spilled glue on the floor still trying to get that all off. Garage floor has chunks of cement not smoothed out properly. garage door has a 15 inch dent on the bottom panel and I didn’t discover it till a week later and I’m not a jerk and wouldn’t ask them to replace it at this point. and if you ask for service they will come out but then there’s two guys in your house tearing up walls and fixing stuff . Not cool. Project building manager obviously not keeping an eye on the workers and the quality of workmanship. Lennar should make sure that the quality of their product at their lowest cost homes is the same as their most expensive homes. I needed to change and upgrade a lot of things in the house. I thought I was getting a deal with the appliances included but they were very cheap and I’m slowly replacing them. And I’ve only been in the house for two months. I will have to spend around $10,000 to get the Home up to a better standard.We pay $750 a year for HOA fees, for what I don’t know there’s nothing here there’s a little play park for toddlers. That’s it ,no amenities besides that I have no clue what we’re paying for. Shame on me. What’s the old adage there’s a sucker born every minute. I’m the sucker that proves that. ... More

At first the experience went well, but we had a hard time closing due to the poor workmanship at the end that caused us to have 3 home inspections and end the end it was still done poorly

Communication was the biggest problem working with Lennar. As a first-time homebuyer, my experience was ruined because of my sales rep. The title company also gave me poor service as well. I was called after 6 pm to close on my house at 8 pm because that day I wasn’t even sure If I would since I didn’t hear from anyone. So I didn’t leave the title company until 10 pm.

Monitor every detail. We have crooked walls, cracked trim, cabinet doors all needed replacement including at least ten doors. Lennar definitely cut corners to get this house done asap. Instead of getting a new house, we now have a house that has had a lot of work redone and looks patchy. Floor boards were cracked and scratched during install. Found plastic in our furnace. Window and plumbing issues. Basically every trade has had to return to our home to fix something.

My wife and I were so excited about moving into our new townhouse in Florida. We were all prepared to turn key and settle in. We were not prepared for what we encountered when we arrived home after closing. Appliances were not installed, counter tops damaged and not cut correctly, cabinet doors installed damaged, trim work on doors cut too short, numerous drywall issues, missing window sills, hot water heater didn’t work, numerous issues with paint, home was not cleaned prior to move, floors were covered in drywall mud, paint and grease. Front door had missing weather stripping, water to washer did not work properly, shower floors covered in paint and grout. Spent weeks trying to resolve all issues, some to this day have yet to be corrected. Very dissatisfied with Lennar on selling a house in this condition. ... More

The customer service from Lennar and the vendors is poor. Waiting for weeks and months for simple fixes and repairs is ridiculous. The follow up from the builder to individual contractors is non existent to very poor. The homes are being closed before they are ready. So many of the issues we and our neighbors have addressed should have been taken care of before closing. We can only hope the the overall quality of the home is good and that we won’t be facing issues for years to come. Also why isn’t the second phase of the amenities completed let alone started. We have been hearing for over 2 years that it will be ready in a year. Here we are in year three of this development and it is not even started. ... More

Should finish projects before closing!

I am overall so disappointed in my new home and the experience that I had purchasing that, six months in, I am considering selling. I have already had leaks around the toilet because the pedestal sat too high - no one bothered to fix it before I moved in. They had to remove the toilet and the flooring, sand down the large concrete bump in the foundation and replace the flooring and toilet - an easy fix if you do it right the first time. I was without full use of my master bath for about 3 weeks while this was being done. After 3 "final" walk throughs almost none of the items we listed were complete. It was closing day by then and I just had to go with it. None of the doors is hung correctly leaving large gaps around doors - the laundry room door is so warped that I am not sure how they hung it. My house was not the most expensive, so I conclude that they either just didn't care about our homes in favor of the more expensive ones or that is just how they do business. They market these homes as the"everything is included homes" when in reality that couldn't be further from the truth. They don't even include doorbells! You basically get your four walls. I will give them credit for including a tankless hot water system and insulating the water pipes well - other than that - I've got nothing good to say. ... More

At closing make sure you look at ever detail when doing walk through. Test everything to make sure its working.

It's a shame that Lennar doesn't care about getting the home buyer a quality finished product. They used decent enough materials. We like the home designs and there are many thoughtful details put into the design and layout of the home. But due to poor construction management and workmanship on the finishing aspects, they've cost us as the home buyer, time, money, inconvenience, and frustration after the move in. Then they lie about fixing issues. Or send out an unqualified worker that does a crap repair. Or they send someone out that never takes any action. At that point you may as well get the issues resolved yourself without Lennar. They essentially blow you off till you get tired of trying to get them to do it right. It seems they are willing to trade good reputation for saving a few bucks doing a job correctly. So far I've not met anyone in the sub that doesn't have significant issues. ... More

Don't buy a Lennar home. I have built or owned 4 different brand new houses. This experience has been the absolute worst. If I could do it all over I would not have bought Lennar.

You use by far the cheapest products from appliances to folding doors Worst of all is the exhaust vents on the roof. When the wind blows the flapper inside bangs and bangs. I’ve looked at a sample vent and it is cheap cheap cheap With no real fix Mgmt tells me to but my own and install it Wow I won’t recommend your product in the future

It may be a common practice, but Lennar is among those builders who simply clear-cut every living thing wherever they build. The fact that they also use Bermuda grass means that for long periods of the year you will be living in an area completely devoid of anything green and living. Additionally, the home I bought was rife with issues including a severely uneven foundation in one room that still wasn't fixed by move-in even though it had been brought to the builder's attention many weeks earlier. Oh what fun it is to be baking in the North Carolina sun for 3 days in mid-summer because you've already moved out of your prior home but it's too loud to be in your new one while the slab is getting ground down! ... More

I spoke to 4 different people letting them know each time that Id rather pay more money than use the Lennar mortgage company. Terrible sales ethics on your part. This one terrible part of the experience is what ruined it for us. Don’t email/call me about this. I’m tired of talking to your people.