Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21154 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21154 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Everything was good, love the house, only complaint was about

  • Brandon C.
  • Verified HomeBuyer
  • November 30, 2021
  • Mount Dora, FL

Everything was good, love the house, only complaint was about the loan process through Lennar.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Experience is good till you buy the house.

  • Anonymous
  • Verified HomeBuyer
  • November 29, 2021
  • Sultan, WA

The experience is fine till you have bought the house. Their customer service is non-existent and getting warranty service is a hassle. The workmanship is not great either, it is livable but not worth the price.

Lennar responded:
Hi, thank you for this review. We are both sorry and disappointed to hear about your poor experience with customer care and workmanship in your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - The neighborhood is beautiful

  • Willice H.
  • Verified HomeBuyer
  • November 28, 2021
  • North Las Vegas, NV

The neighborhood is beautiful

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Very fast and efficient build.

  • Anonymous
  • Verified HomeBuyer
  • November 28, 2021
  • Durham, NC

Very fast and efficient build. A few small detail issues here and there, but to be expected. Would recommend for a new build.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Awesome team, sub-par materials

  • Tom H.
  • Verified HomeBuyer
  • November 27, 2021
  • New Palestine, IN

Leslie, Kelly, and Jason are awesome! Very knowledgeable and helpful. Lennar team all together are prompt, friendly and on top of any warranty issues. Building material, however is average. A lot of flooring, drywall, HVAC, landscape, mesh WiFi, roof, etc.. issues. The list goes on. I foresee ALOT of fixing/redoing stuff myself once the warranty runs out. Almost seems like it all was in such a hurry to build that it wasn’t thoroughly built/cared for. Price of the house does not meet building/material expectations. I wish the building material matched the customer service team. ...

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 5

Lennar - Great quality home!

  • Adam S.
  • Verified HomeBuyer
  • November 27, 2021
  • Magnolia, TX

Great quality home! We are very happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professionalism, courtesy, responsiveness of Lennar

  • Eric V.
  • Verified HomeBuyer
  • November 27, 2021
  • Lakewood Ranch, FL

Very much satisfied with the buying, construction process. Regular video updates kept us informed all the way through the build. This is our second purchase from Lennar. We think they build exceptional homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I am very happy with my new house and community.

  • Anonymous
  • Verified HomeBuyer
  • November 27, 2021
  • Mount Holly, NC

I am very happy with my new house and community. The construction manager and sales rep were helpful during the build and responded quickly to any question I had. I particularly like that I can put a work request in the computer and a representative gets back to me quickly and sets up a repair man in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

lack of responsiveness

  • Kevin L.
  • Verified HomeBuyer
  • November 26, 2021
  • Thornton, CO

Lennar doesn't seem to care after the purchase.

Lennar responded:
Hi Kevin, thank you for the review. We would like to apologize for any frustrations you have faced with the responsiveness of the local team regarding your new home. If there is anything requiring additional attention, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Hollle was great! My sales lady

  • Michelle K.
  • Verified HomeBuyer
  • November 26, 2021
  • Lakewood, CO

Great experience with sales Holle

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great services, thanks Rick for all your help.

  • Grace V.
  • Verified HomeBuyer
  • November 26, 2021
  • Ruskin, FL

Great services, thanks Rick for all your help.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Friendly pleasant experience

  • James S.
  • Verified HomeBuyer
  • November 26, 2021
  • Barnegat Township, NJ

Very pleasant experience with builder, entire process was built on time and closing was effortless.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Workers very helpful. Agent in models not informative enough.

  • Cynthia G.
  • Verified HomeBuyer
  • November 26, 2021
  • Henderson, NV

Expertise in timing was honored for my home, however, was not well informed when looking/buying~~all models were not shown to me in my price range when looking in Heritage Courtyards

Lennar responded:
Hi Cynthia, thank you for this review. We are sorry about the poor experience you had with the shopping process when finding your new home. If there is anything we can do to help going forward, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - Nice place.

  • Ruben L.
  • Verified HomeBuyer
  • November 25, 2021
  • West Jordan, UT

Nice place. Nice building. Price little big high.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - A detail checklist with timeline would help a lot and reduce

  • Christiane F.
  • Verified HomeBuyer
  • November 25, 2021
  • San Antonio, TX

A detail checklist with timeline would help a lot and reduce stress with less suspense requirements. We spent time and Money in a hotel waiting for closing on the house.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

We chose Lennar because we knew what the price was going to be not having to go to a design center and being priced out

  • Michael C.
  • Verified HomeBuyer
  • November 25, 2021
  • Buckeye, AZ

We felt fortunate to be drawn in the lottery. Many people were not. Build took two. Oaths longer than expected, but with Covid we were not surprised. Disappointed with the quality. On closing day they were still doing last minute items. A lot of items had to be put on a punch list! We were told at our one week prior to close that the house would be pristine. It wasn’t! Paint many spots on floor. Window blinds missing, paint touchups not done. Door trim missing in areas. Grout smears everywhere on bathroom kitchen tiles and bathroom tiles. It took about three months for most issues to be ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Lennar - Overall satisfied with buying experienceStill waiting for serves

  • Michael S.
  • Verified HomeBuyer
  • November 25, 2021
  • Lakewood Ranch, FL

Overall satisfied with buying experience Still waiting for serves issues to be addressed

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - We got what we expected and payed for.

  • Tom V.
  • Verified HomeBuyer
  • November 25, 2021
  • New Braunfels, TX

We got what we expected and payed for.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Dishonesty

  • Michael M.
  • Verified HomeBuyer
  • November 25, 2021
  • Thornton, CO

I asked the Lennar construction manager if Lennar would put in frames/support for ceiling fans for the back deck. The response was " Normally we don't customize homes, but thats not a big deal. We can handle that. Three times during the construction, I reminded him. On the walkthrough I asked about the ceiling fan supports. His response was "Lennar doesn't do that. If he would have been honest. I could have had the supports put in myself while the soffit was still open.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Builders Grade

  • Scott H.
  • Verified HomeBuyer
  • November 25, 2021
  • Arlington, TX

No upgrades available. Pure track homes

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

We love our home and community!

  • Philip M.
  • Verified HomeBuyer
  • November 25, 2021
  • Williamsburg, VA

It seemed like the finishing touches were rushed. But just minor details. The house and architectural detail are wonderful.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

The poor workmanship and how unprepared the house on final walk through. The workers had caulk all over the house that still remains, wiring was incomplete and they did a bad job on the screened in porch.

  • Anonymous
  • Verified HomeBuyer
  • November 25, 2021
  • Frankford, DE

Beware, many homes in our development have had serious plumbing issues and we are hoping we wont have the same. They rush to finish these houses that are there are too many issue with craftsmanship. Customer service has been slow to react due to staffing issues.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - The sales consultant was amazing and was very buyer centered.

  • Monica S.
  • Verified HomeBuyer
  • November 25, 2021
  • Aberdeen, MD

The sales consultant was amazing and was very buyer centered. The home buying process was painless resulting in a beautiful product,

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Since moving into my second Lennar home, I have lost all confidence

  • Bernard D.
  • Verified HomeBuyer
  • November 25, 2021
  • Riverview, FL

Since moving into my second Lennar home, I have lost all confidence in your workmanship and follow-up to building deficiencies. It took about six weeks to finally get a dishwasher that worked after being given a model that was no longer even sold by GE and they couldn’t find a replacement part; I’ve had multiple doors actually falling off because the screws used are too small (I’m afraid to let my 8 year old near them in fear of them falling on her head!) and these are still unrepaired (4 months and still waiting). The one bright light has been your head maintenance person, who has gone well ...

Lennar responded:
Hi Bernard, thank you for sharing your experience. We are extremely sorry and disappointed to hear about the numerous quality issues you have faced with your new home. Please contact us at corporatecustomercare@lennar.com, with any details you can provide on this items and we will follow up for you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar - Wish they would have done more thorough quality check.

  • Shamsul A.
  • Verified HomeBuyer
  • November 25, 2021
  • Covington, WA

Wish they would have done more thorough quality check.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Narrow Reviews by Area