Lennar Reviews

Take your time during the final inspection. Do not close on your home until the corrections are completed. We have been waiting for over six weeks for the pavers to be replaced in the lani. The granite used in the kitchen is not sealed properly causing permament stains. The granite installation company and Lennar have stated the granite is defected in many homes in Lorraine Lakes but have informed home owners they will not replace the defective granite.

Substantial unreimbursed costs associated with multiple closing commitment delays. Terrible painting and painting followup.

House hasn't finished yet, but closing costs were payed in december.

The walk-through was a disaster. The Lennar walk-through rep was only interested in hurrying up the process because he has 3 other walk throughs. He was disrespectful of my time. He only placed the blue tapes on select items I pinpointed. When I asked about the toilet upstairs, he said - we will let the warranty take care of it. That was inappropriate. We just did the walk through and we expect the builder and its staff to rectify the problem.

Was not disclosed or discussed about having to pay flood insurance till nearing completion of home and heard first from other disappointed buyers that had it concealed as well till loan was ready to close on property. Lennar should have to pay the bill till FEMA updates the flood map and removes the requirements. Cost me over $800 per year. The scam was should be completed by FEMA by August 2021 to further deceive it could be resolved any day yet still not done

Horrible and terrible experience buying the property.

It was bad experience I called the office for help no bady try to help me

We were placed on the "VIP" list for our home in the volatile Colorado home buying market in November 2020. 48 hours before going under contract on an agreed price, we were told that our signing date was going to be pushed back a few months ( Due to covid of course ) and there would be a 20K plus price increase. We were told by a Lennar employee that the reason for the increase was because Lennar was underselling their homes so they increased prices to generate profits (this employee also stated this to our realtor ). We still continued our purchase despite the increase because if we hadn't, we would have had to start the whole home buying process again and Lennar knew this. On the joyous day when we were able to move into our dream home, we were presented keys to our home that didn't fit our lock. After trying a variety of keys we were given a universal "construction" key to come and go from our new home. When I called two days later to see when Lennar was going to fix this issue, I was told that I needed to call a locksmith. As I write this my solar panels aren't operational but my neighbors who moved in weeks after us has there's working, Lennar failed to install the gas line to our furnace , and we have had a variety of issues that Lennar deflects responsibility elsewhere. At the end of the day, our home is awesome! We haven't moved in 30 years. I never thought I would ever have a home built for our family. Its a beautiful investment. I simply wish our homebuying experience wasn't tarnished with so many unfortunate issues that Lennar doesn't really care about. But why should they, they have their money. I have addressed my concerns with several employees of Lennar, including the president of the Colorado area. I was told by a "customer service manager" regarding the furnace not having a gas line installed that the line was probably stolen. That during construction bandits raid new home construction taking hoses. I told this gentleman that the LENNAR PLUMBER apologized to me stating that it had never been installed and how it passed inspection was baffling. Still the customer service manager stuck to the theft explanation. I did my homework before choosing a Lennar home. I was excited. I thought we went with the best choice. I now wonder what KB, Taylor Morrison, Oakwood, and D.R. Horton's customer service looks like. In conclusion, in all fairness, I would like to think our circumstances are the exception to the norm. With all of the unique issues we've encountered, Lennar hasn't offered the curtesy to make up for their shortcomings. For me it's not about compensation. Its the principle of Lennar living up to their own hype. We LOVE our home and our new community. Our Lennar "everything included" home came with SO much that wasn't listed in the fine print! ... More

Sales person of no help.

Overall was a pretty poor experience. Glad it's over and will never go through Lennar again. All of our neighbors have reported having dealt with very similar or worse issues. Most, if not all of our neighbors have had to have additional work done to their houses after move in. Everything is just halfway done. No real effort is put into any part of these homes. Our loan officer was definitely the worst part. Definitely a shady operation going on. If you can, go through a different lender for sure.

Love our house but we had issues with things the first day we moved in. I’ve noticed little flaws here and there and carelessness within the build itself but I do love my house.

We were lied to. Terms changed day before sign day. had no to The knew we sold our home and that out daughters wedding was in a few days. Our promised was not

Customer Service post-sale is terrible.

Dont close until puch list items are complete

Don’t trust what the sales ppl

Home is wonderful. The logistics of buying were terrible. After we had closed Lennar tried to get us to pay a reinvestment fee of 2500 bucks, claiming they forgot to send it to title for closing. After 4-5 months of disputing they finally waived the charge. This was very frustrating and put quite a bad taste in our mouths. Because of this, we would only recommend buying from Lennar if it was a pre-lived in home. We would not recommend buying new from Lennar.

Lennar builds a structurally sound home. The quality of workmanship and materials for what you pay is TERRIBLE. They build the home and you will spend months getting warranty work done. They have been great to repair what we find. The problem is you have to find it to get it fixed. The rates with their mortgage company and fee are more expensive than outside. The solar through them is a lot more costly than if you went outside of Lennar. Most builders will have certain companies as preferred lenders, solar, etc but Lennar uses its own subsidiaries and YOU PAY THE PRICE!

Everything is done with cheap materials, there are a lot of corners cut & small issues that add up to big issues

Warranty service rep lied to me and sales agent was not good.

My experience was a poor one from the time I put my contract in until now, three months after closing. There of been so many miscommunications and poor customer service issues they won’t all even fit in this review box. Suffice to say, I would never, under any conditions, build another house with Lennar.

Too many to list

I bought a model home and the replaced things out of the home after i signed the contract. Someone needs to call me to get this fixed.

I was so excited to buy a Lennar home, but the escrow experience was horrible. I dealt with unresponsive escrow people, even calling the Homebuyer Concierge rep and never getting any follow up contact, which begs the question as to what kind of concierge services do they provide. The only thing they seemed interested in was getting their money. Plus, there were offers made that we never completed.

My home is brand new! You did not treat for roaches spiders. You left my front door open over night and I am still dealing with all the bugs in my house. I open my door the washer and dryer and we are hit with roaches that fall from the ceiling!!! We asked several times if the house was exterminated and we are told we don’t do that???? So we buy 270 dollar home for our first home ever and we paid for roaches!!! They are in my attic and my backyard is covered with them at night!!! I now have to pay for an exterminator to come to my home for a problem you guys gave me. When I asked the lady who did our walk about the roaches she giggled and said yep tree roaches we don’t treat for bugs. It was a known issue before we moved in and were promised it would be fixed. What they mean is they would come close the door they left open and not clean up all the dead bugs or treat for the roaches!!!!! To say I’m very disappointed is an understatement! I have an oven that’s only been used 3 times due to the breaker that flips off. Sent some out 2 times to tell me it’s the oven. ... More

I got sold a pretty affordable home. I had to put in a warranty claim to fix the floors and it’s been almost two months as of writing this review and it’s still not done. I’ve attempted to get a hold of people from Lennar all the way up to the CEO and have had little to no communication. They closed the warranty ticket over a month ago while I’m still waiting on a flooring company to come and rip out all the LVP flooring and replace it. I will never suggest someone buy a Lennar home at this point and highly discourage doing so if you can help it. No one has reached out to attempt to make things right while I still wait to be able to move into a house I’ll be paying a mortgage on before I can live there. ... More