Lennar Reviews

The home itself is okay. Clearly the construction crews do not take great pride in their work or craftsmanship, as we had a leak in the roof within 2 weeks of closing. It took almost a month to get that fixed, but alas, it is squared away. Getting responses from folks can be difficult, too. On one occasion after we closed, we had the construction crew for a different property using our external faucet for some reason (have it on our security cameras). Closing itself was a nightmare as they did not get the certificate of occupancy in time. It seems this is probably par for the course in terms of things waiting until the last minute, which is surprising, considering the number of homes they put up. All in all, we like the house; there are some minor attention-to-detail things that aren't the greatest, but the home itself is fine. Working with folks at Lennar can be a large PITA, and it moves very slowly to have things remedied. ... More

I asked questions along the way and was told let me find out and I will get back to you. {Never happened} one guy told me it's not like we have a check making machine here. Didn't care for that answer now they tell us it could be a year before we start getting our mail here at Mize Meadows

Very disappointed in the quality of the workmanship and of communication.Would not recommend buying a Lennar home, unfortunately.

Build is cheap, not worth what I paid for, ongoing issues since I have moved into the home.

Very poor workmanship! Still waiting on some problems to be fixed! Took the reps word for final walk through….wish I could have been there personally! Very sloppy clean & patch up job!

Your Problems encountered after moving into a new Lennar home when bringing it to the attention of the Warranty dept. that says they Guarantee your new home for 1 Full Year are Ignored & they could care less if you are Not Happy with your new home & having Basic home comforts, such as a Front door with 2 door locks, a Wall switch that should be on the wall on the right side when entering a Bathroom when the door opens to the left to turn on the ceiling light.A Shower door that is properly installed, so water does not spray past the Gaps in the door, because there are NO Door Seal Strips to block the 1/2 gaps at the Top & Bottom of the Door. ... More

This is my seventh house I bought and it was the worst experience in everything from home selection, loan process, delays in moving into the home, discovering poor workmanship and a losing battle with fire ants.

The builder rushed everything and uses trades that have no honor or pride in their work. The laziest finishes I’ve ever seen. We had them re caulk three times and are still finding areas where they would only caulk trim on one side of the door.

Still have blue tape from QA/QC department all ovef my walls. CM never took notes during final walk-through and failed to do any of the punchlist items. Window clips were thrown on my counter and not installed (told me they were a courtesy and not required). Lied to my sales rep about insulation over garage. Outlets don't work. Paint overspray everywhere. Weather stripping I can see day light through. Metal Studs, vs wood. Copper clad aluminum wiring. $500mm for a cheaply built.

I bought my 1st home from Lennar. Considering my experience I went with Lennar again and that was my blunder mistake I must have ever done. I don't have any issue with the sales, but the Lender gave me a tough time due to Quality of work and STILL I HAVE a problem which is not properly responded. Secondly, response to my problem was not taken properly.

I regret buying this home. Every single day, I regret it. There are so many hidden poor craftsman issues that I find. From ceiling light covers randomly falling, to ethernet ports being installed the wrong way, to THE worst floors I have ever had the displeasure of having. There really is no end to how poor quality of the home this is. Its a shame, because the floorplan is fantastic. But the corner cutting to save every penny, or in some cases just poor craftsmanship is where the regret comes in. Need customer service BEFORE you buy? LENNAR has you covered. But AFTER??? You're own your own. You will never catch me signing on another LENNAR home again. ... More

I am dealing over 10 problems because of the quality of the materials. I wish Lennar should look at the quality of the materials closely!!! Because of that it creates even more headaches for everyone. Customer service people on the phone are very rude as well. Lennar building homes look nice for a week. Lennar management team… please be mindful. This is people’s home and they are going to live there quite some time. Not only a week!!! Please please look at your work that you have done.

There is little attention to detail which leaves the final product looking shabby. Many issues that were identified during the walkthrough were never addressed despite several reminders. Electrical issues were not corrected - let's see what happens when I submit a warranty claim. To be fair, this is my second Lennar house, and the first purchase was a lot smoother although attention to detail was not there either.

My experience with Lennar has been very disappointing from the very beginning. The construction manager has refused to acknowledge or address the issues I raised during the construction period. He has not been willing to fix or even properly consider the problems. The landscaping is extremely poor, making my backyard completely unusable. The yard is sloped badly, and water does not drain for more than a week after rain. Despite raising this concern multiple times, Lennar handed over the house in this condition and has done nothing to improve it—not even simple fixes. I am paying a significant amount of money for this home, yet my concerns are ignored. The construction team only does what they decide, regardless of the customer’s experience or satisfaction. I am deeply disappointed with the construction manager, the team, and especially with the landscaping quality. ... More

I was very disappointed in Lennar and the quality of work done at our house. Counter tops not finished (sealed), no ceiling fans, no gutters, landscaping was done cheap and the soil is not compacted so it holds water. Have called in 9 warranty issues in the first month. AC unit is undersized and will barely cool the house. We would have chose a different builder if we knew this is what Lennar produces. Do Not recommend buying a Lennar home if you can help it.

I am beyond frustrated with Lennar. Every time I submit a warranty request, they find a new excuse to deny coverage. I’ve been told repeatedly that the issues I report would be covered—but only in other states, not mine. How does that make any sense? A national builder should offer consistent service, but instead, Lennar hides behind technicalities and loopholes to avoid doing the right thing. They make empty promises just to close the sale, but once you’re in your home and problems arise, you’re on your own. Their warranty is nothing but a sales tactic—absolutely useless when you actually need help. As a first-time homeowner, this has been a nightmare. I expected professionalism, responsibility, and support, but Lennar has delivered none of that. I deeply regret buying from them, and I wouldn’t recommend them to anyone. Buyers beware—Lennar will leave you disappointed and stuck with repairs they should’ve handled. ... More

I had so many issues i had to address them myself. Now, I had poor sod installation with large gaps and after the rain that night caused almost all of the top soil to erode. The head then almost died and lennar refuses to correct it.

The actual buying experience initially was very smooth, however since closing escrow and moving end to the community I am less than pleased with certain things. 1. - HOA covenants was not provided to me prior to signing purchase agreement nor was it provided to me at the close of escrow. Not being provided a copy and then receiving a violation letter for information that I was unaware is a little off kilter. (not happy) 2. I have followed 3 separate instructions for the homeowner request for community pool key and still have not received key or further communication from Legacy HOA as to the status of my request. (left VM, no response, 2nd call, was advised to request pool key via email, received pool request form via email response, filled out and physically mailed request to main office in Frisco, TX per instructions and still haven't received key) 3. No appropriate storage within house/rooms 4. No lighting in closets 5. Garage interior unfinished 6. Driveway stained; sidewalks along street and within community are already severely cracked and are in need of repair for the safety of the residents in the community 7. No transparency. If I didn't ask questions for the purpose of homeowner information, nothing was provided 8. Grass was dug up by ATT; left it a mess and dead grass but there was no prior notification or approval from homeowners that this was happening or going to happen and no explanation as to why. The yards are less than attractive after this was done. ... More

Buying- Prepare yourself to be rushed throughout the great home buying experience. Inspections- Have a trustworthy inspector and schedule ahead of time through the home building period, Modelos are the builders choice of hydration. SOD- You’re sod will be left out to dry in the Texas heat, on the stack it comes in and then installed just to be told it’s going through SHOCK, During a stage 3 watering restriction.

Was told they were going to come and do a final cleaning and never happened when sod was laid they put a gash in the siding of the house, lots of glue left on floor as well as paint drops throughout the home both front and back doors not sealed with weather stripping fully there for you can see daylight at bottom of doors.

Found that the investment does not equate to the final product. The investment made does not support the quality or craftmanship delivered. The most upsetting thing was that the house was not ready for the first walk through and the punch list made during that walk through was not attended to as we conducted the final walk through virtually. We were assured that all items were taken care of. This was not the case. In short, we were lied to. I would not recommend the Lennar product to anyone. The value of the product is overinflated. The $300k home with the lack of value in material and workmanship should not be listed more than $200k. We look forward to moving as soon as we can. Probably take a loss.... ... More

Overall we love the home and community but the major issue is the fact that they just will not finish the house. It’s been 2 months since settlement and we’ve had multiple appointments no showed by the builder to fix issues that should have been done prior to settlement after promised that things would be resolved. Honestly our next step will be a lawyer. It’s unfortunate because most could have been done quickly…. Would not recommend the builder to anyone.

Poor quality for price. Every home on my block looks the same

Unfortunately, I had the worst and most humiliating experience buying a home with Lennar. If they wanted to know about my two-year consecutive employment history, why didn't they ask me at the beginning? I understand that the FHA process is rigorous, but the procedure adopted by Lennar was terrible. I have never been so disrespected regarding my professional career as I was during this purchase process. Lennar asked me how I got a job at an American company if I had no “recent” experience in business or team management. Have they never heard that when a professional moves to another country, they need an adaptation period, and the career “gap” is completely acceptable for companies looking for qualified professionals? I sent all the evidence used in my EB2NIW process (which was approved two years ago and approved by a US federal agency) and they still kept asking me if I really had this experience, because the underwriter was not convinced that after 4 years out of his/her field of work, a professional cannot have a “gap” in his/her career and return to doing what he/she used to do even though he/she has 16 years of experience in the field in which he/she works. It is regrettable how they treated me; I hope that my terrible experience serves to make you more respectful of professionals in any field of professional activity, thus creating better procedures for the acquisition of homes. ... More

They don’t follow their own craftsmanship guidelines and instead do patch jobs that make things look worse. Spent time with the rep taping quality issues in the house just to have someone else come in and rip the tape off without ever fixing. At the final walk through I mentioned how nothing was even fixed and the guy didn’t care. They know that their contract forces you to close on an unfinished house. Lennar has gone downhill from what they used to be.