Lennar Reviews

My overall home buying experience was stressful and almost traumatic. By far the worst purchasing experience I've ever dealt with. There was an extreme lack of communication with everyone involved. My closing date was moved up without my knowledge only to satisfy the managers' quota for the month. I felt more like a number on a sales performance board than an actual customer making one of the most important purchasing decisions of my life. My interest rate was changed from what was discussed so I had to follow up multiple times to have it changed back. The house repairs were not fixed from the orientation by the time of my closing date, but I was still forced to close on that day. Lennar (although at fault for not fulfilling their obligations) gave me an ultimatum to close on the 28th of August or I would lose out on the deal. No one was sympathetic to my frustrations. I've purchased a home in the past, so I know the difference between good customer service and whatever it is that Lennar calls this. ... More

Do not buy a home from Lennar.

Worst experience in my life

The picture presented on the webpages is nothing, like my house looks like. I feel like I was totally railroaded. All the videos of what I was showing that I would receive, I did not. From the outside to the in. it is nothing like I was shown. When I try to contact somebody for help, it takes days and talking to 20 different people in order to get some thing done. It has been an absolute nightmare. I would never refer any of them to anyone who is in the market for a house.

Our salesperson was dishonest and unresponsive. He used high pressure tactics and forced us to close on an unfinished home (or lose our deposit). Workmanship for an executive home was abysmal. Follow up post sale was non existent with numerous unreturned calls. There has been a complete lack of coordination to get problems rectified. This company is all about moving units and quality is not even factored in.

As far as the home buying process it is easy and simple but the quality in workmanship around the house it is extremely poor. Everything in the house is built too fast therefore the house have problems just like an old house. I already got multiple problems on a "new" house. Lennar will tell you that everything in the house has warranty which it does but, you have to take out of your time to fix problems they made while building the house. Also, it takes them a long time to fix anything. I bought a new house to not have problems of an old house.

Home is substandard with poor workmanship. Lennar did not meet any of our expectations of a newly constructed home. Home was not finished by the closing date despite reassurance that everything would be done. We wanted to delay the closing until everything was completed but Lennar threatened loss of our 10% deposit if we did not close that day. Construction manager apologized and gave his commitment that he would personally make sure everything was done right but broke his promise the next day and said it was not his department or responsibility after closing.

Nothing but issues. Broken stove paint all over floor prices of floor not installed correctly dishwasher installed on wrong side,

Lennar was absolutely the worst home building experience we’ve ever been through. Extremely unorganized. Quality of work was horrendous. Lack of communication. Cleanliness was horrible. We will never build with Lennar again and will do everything we can to get others to avoid this builder.

My Lennar loan officer was not trustworthy or responsive. He didn’t respond to several voicemail over a 4 week period and it cost me .25% on my rate. He claimed to not remember how much money I had for a down payment. This was discussed in our initial call & multiple times thereafter. He did a poor job of fully explaining options & even stated that Lennar’s promise to pay closing costs was “just marketing “! When I arrived to my home orientation, the entire interior had not been painted & there were drywall flaws throughout. The painters were rushing to finish the day of final walkthrough & closing. The finishing work was absolutely terrible! The interior doors were warped, damaged & hung unevenly. The sod was dead in the front & back yards and my sprinkler system still doesn’t work after 7 weeks. I’ve had to schedule repair work with 6 different sub contractors so far. I’m very disappointed with Lennar. ... More

I signed on my home, on that day I had a water leak and the front bath floor was flooded, my dishwasher fell out of the island and the whole ring thing is a mess that was never explained to me. You should note that six weeks later I still do not have a vanity or sink in that bathroom! I had little to no orientation and had no help finding out how to get assistance. You had NO trouble telling me how much money you needed and when you expected it!

Terrible experience. Total junk! Don’t waste your time! False promises just too sell a house!

I had a bad experience with overall delays and last minute changes.

Not a good experience with the sales manager and her forcing us to close on the house to meet month ends numbers when repairs and gas line leak needed to be fixed. They threatened that if we didn't close even though there were major issues that they would put us in default and we would have to pay late fees. For our initial walkthrough the home was a mess, wasn't cleaned and debris all over but wanted to close on time and blame us despite these issues

Months in they pushed closing date and made no progress for more than 6weeks on walk through we had holes in wall no fridge door no molding closet doors still not hung, tile missing grout, walls and ceiling was bowed…36 problems noted. Now the second walk through was much netter but we still had issues with promise to return as well as covering expenses for an extended stay in hotel due to first walk through and we are now almost two months in and no word.

One of the manager had sarcastic behavior. totally frustrated with buying process. There are lots of scenarios which describes the builder behaviour.

I am rating because of the issues I faced after I moved in. I booked remotely house in Devon Square and during inspection we showed multiple things but they didn’t fix even after months of move and even after we raised multiple requests. On top of this they also charged me $200 for inspection I dont know what that was for. Also I got the electricity bill dates before the closing date and they are asking me to pay. What ridiculous this is…

Home was supposed to be completed in 5/2023 which is the reason we selected the property. We were then told it would close in June 2023. We coordinated the sale of our residence to coincide with the closing date in June. The closing was then pushed out to July 2023. We did a walk through of the property several days before the closing and marked numerous items that needed to be repaired (cracked tiles, cracked pavers, exterior issues, dead landscaping, missing sod in numerous places, missing blinds, bugs, not cleaned, missing caulking, drywall issues, holes in concrete, etc). We were told they would be completed by closing. Only a couple of the minor issues were completed. We closed because we had closed on the sale on our home and had no place to go. We were assured the items listed during the walk through would be completed asap. To date we still have a lengthy list on things that have not been completed and since moving in we have found more items. Not a pleasant experience since it seems that once you sign a contract and put down the deposit they do not communicate with you or misinform you. The lack of communication and lack of responsiveness throughout the company is shocking. ... More

Will never buy a lennar home again , nor could I recommend anyone else to buy one

The seller failed to disclose everything that the house was supposed to have and they compromised on quality for the price. They should have been straightforward with me the first place telling me most stuffs don’t come with the house a week before closing date. I don’t think I can recommend or buy any other house from this builder

I understand home buying can be stressful but this whole process has been beyond insane. No one knows what they are talking about. Good luck getting a call or email back if you reach out. Our closing date was moved and no one told us. Our electric was turned off because even though we asked for the certificate (which the office had the whole time) we were told we needed to wait. We came back from our honeymoon to a hot house and bugs everywhere due to the humidity. We were also told the sod would be put in later since we would be on our honeymoon and it was put in the day of closing so we had to scramble to buy hoses while out of the country to have our lawn watered. Lots of miscommunication or no communication. My husband and I are waiting on our paychecks from lennar seeing how we did more work getting this house to close than they did. We also are having issues with USPS and lennar on our mailing address as well as everyone else in the neighborhood. This is seriously the worst experience I’ve ever been through with a company. DO NOT RECOMMEND. ... More

Don’t use Lennar, ton of problems and anytime you raise an issue you’re gas lighted by a dude saying it isn’t an issue

This is the worst experience! I've went so far as to send Amy Basne (Senior Advisor), Stuart Miller (Executive Chairman) and Rick Beckwitt (coChief Executive) an email requesting their assistance for home repairs.

recieved email to come to town for walk through before closing! was told the house was ready and we would close two days later!!! walked into home and it was a disaster, not cleaned punch list was terrible. it took 6 walk throughs to get to a reasonable close!!!!!! 5 weeks later! still waiting on items to be done that were promised by management!!! we were also going to buy another house that was my wifes dream home in the same community! but the experience with your company and lack of workmanship might derail the purchase! this is our second home with lennar and I was a contractor in indiana with lennar but your company always blames the subs and takes no responsibilty for your COMPANY!!!!! I WOULD NEVER RECOMMEND LENNAR AS A SUITABLE HOME BUILDER!!!!!!! ... More

Every homebuyer on my street had negligence plumbing sewage leaks/water leaks and ect. Homes were rushed put together missing stuff overlooked stuff and customer service did not know what to do had to fight for weeks to get stuff solved. They lied to every homebuyer said we are the only one with the issue