Lennar Reviews

I applied and paid for the upgraded kitchen. This was supposed to come with Electrolux appliances but instead, I got Frigidaire appliances without consulting me first before making the switch. Already, the refrigerator isn't cooling just almost 4months of usage. The heating/cooling system is not functioning properly. In the summer, the cooling system was not cooling on the third floor. I called the HVAC company as was advised by the sales agent and an appointment was set up for 29th of October. The HVAC company neither showed up nor gave me a call as to why they couldn't make the appointment. Now, its getting cold and the heat is not coming on. ... More

You will end up with a great home, just make sure you point out and issues you see so they can be addressed.

Good people to work with… decent home…but low end appliances…cheaper grade carpet….wall paint could be nicer…Not accustomed to subdivision where all the homes are relatively identical. Rate it 7 / 10

Our first home and we are very pleased

Andrew and his team did a great job with construction of our home. He was responsive to issues found, and had the quality of the home and happiness of the customer in mind at all times. Debbie and the sales team were great in helping us through the design process as well. Very good experience all around.

Overall a very good experience. Our one critique would be that there seems to be a lot shuffling around. We would turn in paperwork or information to one person and then another person from a different section would ask for the same thing. A lot of duplicate steps in the whole process. It would feel more comforting if we had one person handling our case from start to finish. A few times we were worried it wouldn’t happen because all the different people involved didn’t seem to have our information and we would miss our closing deadline.

Needs more supervision of sub-contractor workmanship. However, the builder did make everything correct after demanding corrections.

In general, I had a good experience working with the company- I wish they can be more prompt with complaints. We still have leakage in our powder room and outside faucet.

Poor quality, workmanship, and materials

Quality built, beautiful home + easy process from start to finish!

Overall, I am happy with the home. I like the floor plan and it works for me very well. Some things that I would note is that there were things that would have been nice to add, window screens, back door, medicine cabinets, entrance closet, and full grass coverage of back yard. Otherwise my buying experience was good.

All staff were great and they were very informative about what was happening

I've been overall happy with my brand new home. The only thing I think could be improved is their responsiveness and professionalism. I was told that every time a service call comes, they'll always call. The only 2 folks I ever got a call are the HVAC and the electrician. Other folks just show up without a heads up. Also, the follow up isn't as good either. I think they need to hire more people or be more on top of their service calls.

I had a good experience for the most part

10/10 highly recommend! Love our Lennar home!

The entire process from start to finish was very good. No problems, our house was finished pretty much on time, and we were able to close within 2-3 weeks of the initial date we were given when we picked our lot a year earlier.

The sale was a breeze but the receptivity of the project manager was negative. my back yard was missing sod and the rational provided by the project manger was very disappointing if not ridiculous!

Our walkway was left messy and I was told the developers supposed to fix it. I have sent several emails to get someone to fix our walkway, still no one is taking responsibility for it. A new community walkway shouldn’t be looking a mess.

Poor Workmanship/materials drown out the great customer service. Elina (sales agent) was fantastic, upfront, overly accommodating, and honest. However, I feel like I bought a used house and paid new house pricing. Simple things such as light switches not aligning, cracked/ damaged tile used, tile alignment causes overhangs. I could already see drywall screws through mud and paint, chipped light fixtures, terrible caulking jobs. The list goes on and on. I am not happy with my purchase, and I made this clear to Lennar in other surveys. I am hoping they redeem themselves in the 1 year fix. Do yourself a favor, if you buy Lennar, stay on top of them and do not sign until you have checked over everything. Do not trust that they will fix the items in your walk through blue tape session, actually inspect before signing off. Also a note about soundproofing, which I was warned it will not be soundproof. I hear my neighbor vacuum, and I hear them pull chairs out to sit down. I hear every footstep above my bedroom at night. Just be aware, that it's not much better than an apartment complex ... More

The Lennar purchasing experience has been the worst purchasing experience of my life. I have been buying homes, cars and other big purchases for the last 43 years and the Lennar purchasing experience has been the worst. The willingness of Lennar mortgage to ignore signed agreements for locking in the rate and charge a full percentage point over and above the lock-in rate, in addition to penalizing us with more than $3,000 for the higher rate, were just a few of the glaring issues. Having an inspector for the final inspection on the house, working with the only company Lennar would accept for the inspection, who willingly ignored glaring problems, was another big issue. The real nightmare began when we actually moved into the house. The problems kept piling on, day after day, after day. The subcontractors doing the repairs had to make the same repair over and over and over. As soon as one problem is fixed, two more come up. After four months living in a brand new house, the frustration level is as high as it can be. While the Lennar representatives who manage the service tickets created for all the problems try to do their best to address all the issues, more of them pop up every single day. Reliability, honesty, trustworthiness are not trades I would associate with anything Lennar homes does. ... More

Construction workers toss trash anywhere but trash can. Some parts were rushed through like painting, interior trim, vent registers crooked. Other things like drywall, tile and framing were perfect. Lots of minor Warrantee issues. Mixed bag of great and crap.

Birigid the sales rep at lochiel farm made our experience very smooth. she is well knowledgeable and very kind and she explains very clearly and answers our questions very patiently. Do to her i had buyed 2 houses in lochiel farm. she is the best Sales rep i have ever met.

Great house. Well designed with many desirable features. Finishing details were lacking. I believe if this house was not built during the pandemic the finishing touches would have been much better.

Been in the home for 4 months and they still haven't sent anyone to fix things. I've called and emailed. Back yard still flooding from just rain, wait until we have a hurricane water will be in my house. Lots of issues with this home.

Overall this has been a great experience. I would not hesitate to do this again.