Lennar Reviews

Where to start...cheap cabinets with very poor installation (lots of exposed raw wood, drawers that don't close properly) poorly installed island countertop, cracks in drywall and cement, major ant problem, refrigerator circuit breaker flipped twice in first few months, and what makes it even worse is that Lennar does not follow through on repair requests. I get the feeling they hope I'll get tired of asking and just give up.

I am beyond frustrated with Lennar. Every time I submit a warranty request, they find a new excuse to deny coverage. I’ve been told repeatedly that the issues I report would be covered—but only in other states, not mine. How does that make any sense? A national builder should offer consistent service, but instead, Lennar hides behind technicalities and loopholes to avoid doing the right thing. They make empty promises just to close the sale, but once you’re in your home and problems arise, you’re on your own. Their warranty is nothing but a sales tactic—absolutely useless when you actually need help. As a first-time homeowner, this has been a nightmare. I expected professionalism, responsibility, and support, but Lennar has delivered none of that. I deeply regret buying from them, and I wouldn’t recommend them to anyone. Buyers beware—Lennar will leave you disappointed and stuck with repairs they should’ve handled. ... More

I just purchased the house in April 2025, and we moved in on May 1st. However, I’ve already noticed several issues. The exterior paint is fading, and there are cracks all over the outside walls. The existing flooring is covered in linoleum, so I replaced it. I also repainted the interior walls because the original paint was dull. The bottom of the kitchen cabinets is falling apart. On a positive note, the lighting in the is good.

I bought this home, thinking that it was a quality built home. However, after my walk-through and their repairs were done, they left paint speckles all throughout my floor in my home. When I called to let them know about these paint speckles all over the floor of my brand new home. I was told it was my problem now. 2) Wind storm came through less than a month after I bought my home. I was told they would not cover it because there was an excess of 70 mph wind gusts. However, after the insurance inspection and an inspection by a professional roofing company, I was told that the roof was improperly installed. There were overdriven nails, under driven nails, shingles that were placed upside down, shingles that are not straight aligned(they go down and up) and shingles where the plastic was not removed so they will not adhere properly. I have yet to hear anything back from Lennar. and being that it is the season of rain and hail and wind. I am now risking further damage to my brand new home. Lennar does not seem to care about this since they’ve already sold me the home. Getting them to honor their poor workmanship seems impossible. This experience has been horrible and I will never buy Lennar again. In fact, I encourage anyone else to steer clear from buying Lennar. In my experience, they do not back their workmanship on their brand new homes. ... More

I would not recommend anyone to Lennar. Quality issues and an electric water heater that sounds like a compressor. Electricity bill 4xs the amount of my neighbors. Ridiculous experience.

I am extremely disappointed with the quality of construction in my brand-new home from Lennar. The HVAC system is not working properly and fails to provide adequate air circulation to the second floor, making it uncomfortably warm and nearly uninhabitable. This is a basic issue that should have been addressed before the home was handed over. Despite multiple attempts to resolve this issue, the builder has not provided a satisfactory solution. I expected much better quality and service for a new home and am very frustrated with this experience. I do not recommend this builder to anyone looking for a reliable and comfortable home. ... More

The homes are built as fast as they can with little care for quality work and it shows. They don't care about working with the buyers and threaten to charge them if the closing date has to be moved because we couldn't make the NHO even though they knew we couldn't make from the beginning. The flooring was put in and it is all wavy and covered in glue and has to be ripped out and redone. We showed up the day we closed and there was trash all over the place and after a month of requesting it get cleaned up I was told no one was going to clean it up so I had to clean it up. The construction manager stated a few times that code is one way but Lennar does it a different way so I don't even know how it passes inspection. The communication between the departments is horrible. They made a huge deal about how we can't move the NHO and then they didn't even let the Construction Manager know it was scheduled so we show up and the house wasn't even ready and was a complete mess. When we went under contract they stated SOD would be installed 5-7 days after closing. We closed 45 days after going under contract and then they say oh by the way you are not getting SOD for 2-3 months because your county is in a drought. Not a big deal but they knew that all along but waited until we closed to tell us. ... More

I knew that Lennar had problems because all builders do, but I didn't realize how bad it is. These lower rated reviews never get seen on the site. I checked. The only reason I gave two stars was because at least the "construction manger" gave me an online tour before purchase. Since then, it's been one problem after another- flooding, cupboards falling down, tile issues, electrical issues. dead palm tree,, half painted woodwork. just total crappy workmanship all around. Then, when a "warranty order" is submitted, it's one excuse after another. "It's cosmetic- we don't cover it". "We don't cover trees"- Well, YOU incorrectly planted the tree and it died. I paid for it and I want the tree I paid for. Leak in a bathroom light, major cracks in the concrete, I could go on. My advice, don't waste your life savings on a Lennar home. It's financially, physically and emotionally draining to have to go thru this. ... More

We do enjoy our house but the hassle and problems we have had in just the first weeks alone are worrisome. To start from the very beginning we never heard from our mortgage loan officer. We reached out multiple times and never heard anything until the day of our closing. He sent us an email only to say our mortgage lender was changing. We did our blue tape walk through a week before our closing date. They completely disregarded everything that was blue taped. When we went to our new home orientation the day we closed there was still blue tape everywhere. Mud on the carpet, cracked windows, paint scuffs, floor scratches, dust everywhere etc. I pointed out multiple times how trims and doors were cut uneven. Darryl said he would have it fixed... never did. They definitely never sent out a cleaning crew. The day of orientation Daryl had a cleaning crew come and all they had with them was fabulouso and a rag. No vacuum mop or anything to clean up from the builders. To make matters worse our basement had leaks that no one caught. Darryl said he would bring people over to fix everything… and again he never did. We thought he had our best interest by saying all the things would get fixed but as soon as he left our new home orientation we never heard from him again. After putting in a warranty ticket we were connected with Scott. While Scott did bring out a team of people over there is still so much that was missed after our blue tape walk through. We are still waiting on the replacement windows that were supposedly ordered by Darryl the day we closed. Our basement still has leaks that will need a crew to be sent out. A few days after we moved in we had a leak come through into our kitchen. Luckily Scott was responsive and had a team out to get everything fixed. After closing Darryl let us know that in 60 days he would contact us about a crew coming to address any concerns that came up with our first few months of living here. To no surprise still no contact with Darryl. Lennar builders took little pride in building our home. Very sloppy work. Very concerning for a new build home. ... More

Issues began the first day we moved in. Within the month we’ve lived here we have had a major water leak. Slow response times to fix the issue. The items we discussed in the walkthrough were not fixed and our move in day was awful because of it. We are even considering legal action at this point because the leak was brought up in the inspection and lennar breached its contract by lying to us and telling us it was fixed and addressed when it clearly wasn’t. Do not recommend this company to anyone and this seems to be a similar issue with our neighbors. Really disappointed wish we could take it back and go with another builder. ... More

My experience has being unbelievably horrifying. And that’s saying the least. 2nd day moving into the house, a major leak started from a less than par poor job done on the upstairs bathroom. Leak went into the kitchen. Then it went down from there, from broken leading faucet, landscape mishap, broken things everywhere. Just a disappointing experience that’s distasteful.

Lennar has cut costs on so many fronts, as cheap as failing to give garage door opener keypad. Windows Sil, cap/trim for half wall, opener for third car garage, window in the stair area, cover for patio, retaining wall for slopy backyard, soft close for the kitchen cabinet doors & drawers are all missing. The quality of workmanship & materials is very poor. Response to issues takes months!

Build Quality is a 2/10, and that’s being generous. They cut corners and use the cheapest options available. Communication is often short and their staff will not give you a concrete answer about any issues. The contractors leave out a lot of trash, food, and building materials, and when it blows into your yard or property area, they do not care and do not clean it up. The sod/grass they gave our entire community was dead upon arrival and it took them over a month to deliver it when it was supposed to be delivered 5-12 days after closing. Our home was not cleaned prior to our arrival; it had construction dust everywhere, sticky spots all over the floor, and stains in our carpet. These homes are way over priced for the quality they provide. Lennar also tried to deny me my right to a second inspection until my realtor fought with them and showed them the law. If you can, pick anyone other than Lennar! ... More

Can’t believe Lennar would want me to reiterate the nightmare of an experience home buying at Willow Springs has been. Fraudulent actions on so many levels, and a home that has had numerous issues within the first week of moving in. Non responsive customer service department. Love the location, but absolutely shocked at the multitude of issues upon move in, and the fact that they are still unresolved six weeks later!

Not worth the price. Workmanship and quality are poor, and customer service after closing is terrible. Find another builder.

A month later and we still have problems with construction that are slowly being addressed.

The first steps were great, signing contract and going through loan approval. The absolute worst part is walk through and closing. Lennar did a preliminary walkthrough with us and promised everything (and there was a lot) would be done by Final Walkthrough. Fun fact - final walk is scheduled 30 mins before closing. Needless to say, on closing/final walk day hardly anything was done. We were told by our Foreman Chris that it would ALL be done by the time we close. It was not …. We had paint all over our floors, a light switch was buried in the wall, paint all over our windows and the house was not even cleaned. Everyone was gone when we returned from closing and the house was a mess. Trying to get our Foreman Chris to get the light fixed was an absolute nightmare. He could have cared less that a live wire may have been buried in our wall. Talking with our neighbors we all quickly realized the entire closing/walkthrough process was a scam. They have a serious issue with communication. It is the Lennar way. I love my house but would highly recommend NOT closing until everything is the way you want it and ALL questions are answered to your satisfaction. ... More

I was told that there would be blindes included for the house but they weren’t and there was NO discussion. Then the rain comes and I was hesitant to close because of the damage. I was assured that all would be takes care of. BUT the. Solar is on the roof waiting to be installed. I think that the quality of the home is not there ... The home that I moved from was built in 2013 and the quality is in that house. You have cut Back so much (no handles, lighting, fireplaces finish, flooring,carpet). The carpet upstairs in the house you can see the seams,When that was brought to your attention we were told nothing could be done; REALLY?. For what that house cost it is disappointing!!!! ... More

The home buying process was a nightmare from having a processor who had been only been working for 2 weeks in his position to a lender who had only been working in hers for a month. Closing day I still didn’t know my closing costs, I’ve now been in my home a month. I’ve run into SEVERAL issues from a faulty breaker box, to a improperly installed garage door just to name a few. I’ve put in SEVERAL repair requests and not one of the items have been completed. The communication is horrible, if you need anything repaired be prepared to pay for it out of pocket because you will be completely ignored. I spoke with several neighbors who are all having the same issue with the breaker box and none of ours have been repaired it’s ridiculous! ... More

The quality of workmanship is a serious concern. Also the warranty work is not good either. I should have purchased from a better builder.

Too much negative parts to highlight. I would just say construction quality and customer service poor

On day 1 we had a water leak because a pipe from the AC unit burst inside the house. Weeks of inconvenience and worry. The paint is already peeling. Issues with the washing machine and windows. Very sloppy workmanship with little or no supervision. There is more I could add.

The worst home purchase I’ve ever had(2 previous). Went to walk through and there were numerous issues with the home. Was told that if I don’t close once they received the certificate of occupancy I would lose my deposit. It been almost 2 months since I’ve closed and there is still incomplete work. Too much back and forth with their subs.

The quality of the materials and workmanship very poor.

They need to know how poorly these homes are built and so many incomplete items …