Lennar Reviews

Watch out for the quality of the build. Look at a finished home other than the models.

Still waiting for plenty of work to be done that is supposed to be under warranty. We closed on our home on Aug.29th,2022, and still not 1 issue has been taken care of. I will not be promoting Lennar to any of my family or friends. Under responses to issues it wouldn't let me leave zero stars so i had to put 1.

I went into buying my first home with such excitement. After signing my papers and doing my first walk through of the home, i realized there were many repairs that needed to be done. Even then, i was still excited because i thought everything would be taken care of. As time went on and walk through after walk through, my excitement became less. The fixes were barely being done and i was being given the run around. After i received my keys, i kept submitting work orders. Shower drains were clogged by cement, bath tubs were cracked when installed, cabinets were installed and wood broke, backsplash was installed as if a kindergarten student installed them. It has been two months and i have barely had anything addressed. As a first time home buyer, this has severely disappointed me. I have since had people i know ask me about my experience because they were interested in buying a unit but i have told them to not buy with Lennar. It has only been a headache and a run around. ... More

The only bright spot to my experience was my sales person Shawn, other than that my experience was awful. From Lenoir mortgage to the closing process to the inspection process to being forced to close without the home being completely done and still living with a huge punchlist. I will never buy from Lennar again I am also in our stockholder, and will be liquidating my stocks in the very near future. Very disappointed.

What's the sense of doing a walk through if the issues weren't addressed? I should have not believe the builder that they would be addressed after closing. It was also disappointing that Lennar did not provide a welcome or after closing packet with instructions. I will never buy another Lennar home.

AC was replaced first week. Interior doors wrong size, warped and/or installed wrong. "LVP" that came with the home is NOT LVP...it's simply linoleum cut into strips...3mm thickness, and peeling up in areas. Corner of gutters leak. Landscaping never finished...sprinklers are laying on top of the grass shooting into the street or trees....weve been in the house 2 months. Garage door keeps popping when it opens, because it likely was installed wrong... wire reel assembling came unhooked so it would not close. Large patches in the walls where looks like the electrician or plumber had to go in to make repairs after walls were up...then they used the cheap cannister texture to cover it up so you can see every patch. Granite countertops are badly pitted due to cheap cutting/polishing method. Many more issues i could list and everyone on our street has the same complaints/issues, so this is the norm for Lennar. This is what you get for $354k when you buy a home from Lennar....a house that feels like a renovated rental property...and good luck getting anyone to respond to problems. We'll be battling with then for the next year to get all this fixed, and likely will end up doing it ourselves just to make sure it's done right. ... More

Slow to no follow up to correct or repair issues Very poor instruction on appliances,thermostat,irrigation system,ring alarm system Most items are not high end and workmanship is below par

The people we worked with have been great, the process of getting into the house was smooth. Then we moved in and discovered very poor workmanship throughout myriad details in the house, details that will ultimately cost us a lot of money and time to fix and/ or affect our resale value down the line. We had a few things addressed in the beginning and then have been ignored. Our neighbors have communicated similar issues. You cannot spend what we did and then be given a house like this with poor customer service. This is not tolerable. Lennar, either do it right the first time, or do it again until it's done right. ... More

I’m very disappointed in the way they handle homebuyers .

The quality of materials and workmanship is not that good. The construction was mostly rushed to finish up in the last 2 weeks with lot of open issues. 2 months after closing, we are still chasing the warranty team to help fix items that were open during closing. Compared with other builders (like Richmond or Toll Brothers), quality of home and service is inferior.

In the beginning Lennar was very helpful obviously trying to earn our business and sell us a house however after moving in all the trouble started. Poor workmanship in the house, getting issues resolved took weeks, it is sometimes impossible to get someone to help you schedule repairs. Community is poorly managed, Lennar literally sells to anyone community is heavy investor properties which has led to many issues with compliance. It was clear to us that Lennar only cares about making money. The support we received has been terrible since we moved in. The house has many problems clearly from the poor work and cheap materials used. Unfortunately I am not happy with my purchase with Lennar and would not recommend to family or friends. ... More

The paint job that was done in the kitchen and restrooms were of poor quality. Paint was splattered all over the floor and globs of paint were dropping on the wall. The construction didn't seal holes from the deck causing a lot of bugs to come inside the house, especially a huge trail of ants the first 2 weeks we moved in. When we did the inspection of the home prior to moving in to fix any mistakes, they missed it of what we marked off. They were supposed to fix all the mistakes but only did about 70% of them. The information we received from our agent was inaccurate as well. Overall, for the new construction, and price being paid, we still had to spend 3 days painting the entire house because it came with flat paint which no one wants to live in a house with flat paint due to stain and scuff marks, and the quality of mistakes made, it was a really disappointing experience and purchase. ... More

This is our second Lennar home and all I can say is I will never do this again. Home buyers - If you can, please look for other trustworthy builder.

Be prepared to move into a house that has not been cleaned and is missing things like window screens, screen doors, garage doors, garage door openers, alarm system, smart home system, etc. Workmanship is very poor and most everyone has paint over-sprays everywhere with many things that need to be fixed. Warranty repairs are extremely slow, communication poor and repairs very sloppy - the company discounts any concerns and typically respond with reasons the home owner doesn't really have a problem

Where do I start. I bought my house in January got the keys in July. 1 week before closing Lennar decided that they were going to send off my loan to another loan company without even calling me first to notify me that I didn’t qualify. I was never even told that I wasn’t qualifying for my house loan so I was blind sided when I got a call from another lender. We did a walk through of the house to mark things that needed to be fixed. Couple weeks later We did the final walk through and nothing repaired. The contractor told me with an attitude that we weren’t there to find new flaws. Cracked paint in the closets, missing paint. Windows missing caulking and paint, carpet cut to short from the wall, vynol cut too short at the door and FIXED with caulking instead of being reinstalled correctly. Door trim with a huge gap from the door. Hole in the baseboard fixed with grout instead of being replaced. Fixtures installed on the wall with stuff stuck behind them so they are not flat on the wall. Hole in the cement floor in the garage. Bath tubs with stains and cracks. When I set up appointments for repairs they repair everything with caulking. No replacing and fixing everything correctly they just patch it all up. Crazy how you buy a brand new house and when you call to complaint about ants being all over the house they state they can’t do anything about it. You would think that the house would be sprayed for insects before keys are given to you. Ants are under the carpet as if coming from the foundation. We have had so many issues with this house that idk if the house is worth what we paid. The contractor didn’t care about fixing anything before handing over the keys, I don’t get how he’s not embarrassed of the workmanship provided by the people they contract. The only person that helped us was our sales rep that went to bat for us when the loan officer couldn’t do her job. He helped us from day 1 when we picked the lot and helped us until the very end and gave us our keys. Honestly I don’t know if I would ever purchase a Lennar home ever again. Buying a new home should be a stress free and repair free experience since we didn’t purchase a fixer upper but at the end it feels like we did which is pretty sad. ... More

The financing expirence was horrible, the walk through is a joke get the builder to fix issues is like pulling teeth and once you move-in good luck getting them to finish what they promised is a nightmare. They ensure quality and explain that is what you are paying for and it has all been a complete mess

Promises were made....but not carried out. Fit&finish very poor. Did anyone care? Pretty much no. I would not accept any service people to come in and finish what was promised as I don't feel anything would be any better than now. No faith in your labor.

First, we had to wire the complete payment due for settlement almost one week prior to the date we sat down. Second, Lennar contacted us less than 48 hours prior to settlement that our date had been changed and they were unable to get the occupancy permit to close due to the July 4th holiday. Upon further investigation on the part of my wife it was determined that Lennar dropped the ball and they failed to get the permits signed in a timely fashion. Upon direct contact with the permitting office, my wife was able to get the documents signed that we needed and we did settle on the original date. We were most disappointed that Lennar was ok with letting us wait another week to settle after we already had things in motion with movers, cable company, scheduled time off from work and they already had our money. Third, we have been in the home for over a month now and we are still waiting for the items on our punch list to be completed from our final walk through. There is blue tape marked throughout the house and there seems to be no urgency in getting this completed. We will think twice before purchasing another home by this builder in the future ... More

Multiple delays during construction, poor communication, terrible closing experience, and many things required to be fixed or replaced- multiple times in some cases. I had a good experience with the actual Lennar seller throughout the process; however, every thing else has been poor.

They slap up homes so quickly that the workmanship is that of a high school kid in a building and trades class. The appliances appear to be all scratch and dent. The warranty repairs take forever and promises are made and not followed up on. Overall, I would not recommend Lennar to anyone. I thought Pulte was bad!

The purchase and mortgage process was quick, efficient, and Scott walked us through the mortgage process step by step. The walk through was organized, but a lot of "blue tape” areas were listed. Unfortunately, at the closing most of these blue tape areas were not addressed. We were led to believe they would be fixed while we signed our closing documents. Three months later, blue tape items are still not addressed. Living in the house, we have noticed there are a lot of deficiencies with the quality and finishing of construction. It has been a long and ongoing struggle to work with Lennar to get contractors to fix the issues. ... More

The experience is real bad,first the sales person woman was rude ,after complaining to her supervisor it became good. The loan officer lady Rachel Davies is real pain and very rude. After closing the house we observed multiple issues.including door and cabinet needs to be replaced and it is almost 45 days still the doors and cabinets not replaced. Over all it is a very bad experience with Lennar.

So many building issues are consistently flawed in all the models. In a 6 unit model, all have the same dry wall taping issues, same electrical issues and more. So many corners cut and final product does not reflect what is seen in the models

So many issues they don’t want to fix! Beware and hire home inspector before signing at closing

Lennar has made my home buying experience a nightmare, i will never buy a Lennar home again.