Lennar Reviews

The whole experience has been Terrible! We were supposed to close in August. Finally closed January 17th with a five page punch list. Now March and still trying to get things resolved. Lots of empty promises. Quality of workmanship is horrible. Nobody takes pride in their work and Lennar accepts that. We expected a not more from Lennar when building a $472,000 home. Would not recommend.

Read before signing and get a copy of all the payments made from the closing

Waste of money pay too dollars and the house is built with the cheapest materials. Sales people have no interest after ur contract is signed don’t even make sure you have everything that is supposed to come with your home. Just horrible.

I have been waiting for them to fix things for over a month now. My yard continues to flood they left a tree up in the back yard that is touching my house we paid for a premium lot and did not receive that. We are unable to even use our backyard due to the water rhe back yard retains. I am not gonna eat these cost for a 400k plus home. The home was rushed and there were many issues not tended to. Lennar knew the yard flooded Jamar said I may need French drains. Which tells me lennar knows about the flooding issue. As a first time home owner i wish I never dealt with lennar at this point. Nothing but a headache. ... More

We're previously owned a Lennar home in Southern California. Pride was very apparent in the quality and workmanship provided in our Southern California home. However, here in Fayetteville, Georgia we're very disappointed regarding the workmanship in the home. Every time I think about the cost of the high cost of home and the cheap paint, the sloppy unfinished sealing in the molding, the visible cracks in the corners and cracks in the crown molding; as well as the floating tiles in the floor which crackle when you step on them makes me sick to my stomach. We've purchased 5 new homes in our lifetime and never experienced such sloppy work that this home offers. The location of the home and floor plan is very attractive, however the home lacks pride and quality in the workmanship. We feel stuck with a $420,000 mess we have to fix. I can't have my family or friends over until this home meets the quality we're use to. Also we've been trying to install a screen around the back patio. We've submitted two ARC (October & November 2022) and left several messages for CMA to contact us, no return call has been received however our HOA is submitted as expected each month. ... More

The overall quality of the home is embarrassing. If Lennar could buy back the home today, I would gladly sell it! Too many things wrong to even begin.

Washing machine when on the spin cycle bangs the side The Dishwasher started smoking on the first use. The floors in the master bedroom squeaks very loudly as if it’s an old house. Paint on the carpet and tiles was told they be back to clean up. Of course no one came.

The buying experience was great, but once in the home, things starting to come up and fall apart fast. The walls are not straight at all, some are very noticeable. The drywall is bad, in some spots, you can see gaps, and builders wiped or used silicone caulking, making it impossible to paint without sanding out the caulking. When we got the house, you expect a "brand new home" in some way clean. Not this one. It was very dirty, so we hired a professional house cleaner. Builders aren't about quality and do not respect other people's property that has already moved in. We had several issues with the builders, and the Lennar supervisor team did nothing or speak to you about the problems. We still have unresolved open items since we got the house, and we have been here for over two months. The quarts top are already falling out, and caulking around the entire house needs to be replaced since they did not do it right when building the house. We had simple wire issues, like not connecting the wires to the outlet correctly or upside down. Model homes are spot on, but once in the built home, it's a completely different story. They want cases for everything, and they won't talk to you about the problems. We have been waiting on a replacement Bolt lock since the move-in, and it has not been resolved because it's on "back order," but homes continue to get built, and we still have not received our Bolt lock and garage window trim. Will see in about 6 months or so to see if other issues come up. Very disappointed with the quality since these houses are not cheap at all, so would expect at least some quality work done. ... More

Terrible experience. Forced to close before property was completed. Still have many issues with quality of workmanship. Unsure of security of property with supposed open membership to non-owners for amenities. Review already submitted with same horrendous experience to Lennar. No response received.

After we moved into the house the customer service has been below par. Major issues have bot been addressed and even after moving into the house for the last 2 months we are still waiting for issues to be resolved

Poor response to issues and takes to long to find someone how can respond you hear excuses like is not my job I agree but you should know one who supposed to help I am very disappointed off your professional response

Aaron was phenomenal and has done all that he can to try and make the best of an unpleasant experience; he has truly been the only Lennar representative who values customer service and should be moved into a position of higher responsibility. The remainder of our experience has been wrought with nothing but frustration with Lennar blaming trade partners, the market, etc. I would never recommend a Lennar home and we have purchased two in here last year with a similar experience.

The only good experience from working with Lennar was our salesman Jarrett. Any time we had a question he would respond immediately respond. Our build was delayed by 5 months which I do not blame Lennar…that was Covid. A week before we moved in we had so many issues and were told by Eddie and the contractor Ming would be fixed before we moved in….a month in new house and nothing was done..had to do warranty claims. Cheap appliances, poor customer service.

Over 100 items that need repairs on a brand new home, painting, replacement windows, holes in bathtub, etc. I've been in the new house for months and can't get any traction on getting repairs done. I will never work with Lennar again and will never recommend Lennar to anyone. Very poor workmanship. Quality of work is a zero out of ten.

I’ve contacted the builders multiple times about a hanging vent and also putting a front door prep hole and nothing just the run around about I’ll get to it and nothing I regret purchasing from y’all everything is cheaply made and designed

Stay on top of things, that you see wrong. Get a home inspector for pre drywall and final inspection. I have doors the stick because of the way they painted and hung the door. Over 6 door that are coming apart and peeling..I am disappointed quality of a over half a million home…

Several items in the house do not work and Lennar won’t correct

My house was dirty when we moved in. The paint look like a child had painted the ininsideCabinets in my bathroom have glue all over them glue on the main bathroom floor. The light fixture in the main bathroom is falling down and no one seems to care. I can't walk on either side of my yard because there is a really bad slope

Poor quality. No attention paid to detail. Rough edges all over. Lights not lined up. Dry wall cut up and patched showing the poor work. Floor not leveled under carpet. Many other things. They could do better.

I would not recommend Lennar. Closing was such a hassle. They pushed my closing date four times. When I closed the house still wasn’t fully complete. They did a horrible job communicating to keep myself abreast throughout the process.

The overall workmanship was poor, final product was rushed with many gaps from broken cabinets, sloppy paint job. Insurance premium through HIPPO (subsidiary of Lennar) was not paid forcing lapse in homeowner's policy and issuance of multiple dunning notices.

The material is very cheap, the work was done quickly and is falling apart. They take so long to fix the stuff they have messed up on. I would pay abit more next time and get a better builder.

I am in awe of the materials I used. they are not of good quality for the price of the house. response time is not good. Every day new details come out and it is a new house.

Would not recommend Lennar to anyone. The workmanship is very very poor. There are countless errors that need repairs. The same repairs are having to be completed multiple times due to poor work. There is a lack of communication within the contractors. Workers will come to my home, and not know why they are there. There are paint stains on flooring and carpet. It’s also very hard to get responses from employees with Lennar. Overall, I definitely would not recommend Lennar. The experience has been a complete headache.

A huge thank you to Chris customer care manager who helped me a lot with scheduling post closings repairs. Very upset with Tremayne construction manager over his response to all remaining issues with construction and very poor workmanship.