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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21154 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21154 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Organize, responsive and friendly

  • Grace G.
  • Verified HomeBuyer
  • October 29, 2021
  • Gaithersburg, MD

Organize, responsive and friendly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - My site manager was communicative and great to work with.

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2021
  • Myrtle Beach, SC

My site manager was communicative and great to work with. When I put in a request for repairs there was a quick response, tho still waiting for some issues to be fixed. Overall a positive experience.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Need more quality control.

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2021
  • Charleston, SC

Make sure you do a thorough walk through. Have all items done before you close

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Everything looked great prior to moving in, then……

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2021
  • Fort Myers, FL

Cookie cutter, bottom of the line appliances, shotty workmanship - no pride in work. Every vendor I had into my unit complained about how bad the construction was and no pride in the work. Mainly carpentry. The stairs are uneven, can see where drywall meets on walls, baseboards are crooked. This was my second Lennar home and I will never buy another Lennar home.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - The quality of the home is excellent.

  • Anthony B.
  • Verified HomeBuyer
  • October 29, 2021
  • Shorewood, MN

The quality of the home is excellent. Randy, Nicole & Thiago were great to work with during the entire process. we had her issues from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible customer care

  • Shari W.
  • Verified HomeBuyer
  • October 29, 2021
  • Lawrence Township, NJ

Everyone and everything is great until the close.

Lennar responded:
Hi Shari, thank you for your review. We would like to apologize for any issues you've experienced with Customer Care. If you have outstanding items requiring attention, please reach out to us at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care

Total Score 3


Quality 4

Trustworthiness 1

Responsiveness 1

The Process

  • Donald H.
  • Verified HomeBuyer
  • October 29, 2021
  • Lebanon, TN

Dimitrios Kalkalitis was an outstanding loan officer. Julie our home rep was also stellar. It was a good experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - My experience was and still a nightmares

  • Neila B.
  • Verified HomeBuyer
  • October 29, 2021
  • Punta Gorda, FL

My experience was and still a nightmares

Lennar responded:
Hi Neila, thank you for writing a review. We are sorry to hear about your poor experience with your new home. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Customer service and after purchase care was better than I expected

  • Joung P.
  • Verified HomeBuyer
  • October 28, 2021
  • Santa Paula, CA

Home was well built with attention to detail and after move in customer service care is a priority for this company.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The team made the buying process easier and less stressful.

  • Necibu B.
  • Verified HomeBuyer
  • October 28, 2021
  • Fridley, MN

The team made the buying process easier and less stressful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The entire process was quick and in time according to our deadline.

  • Edwin S.
  • Verified HomeBuyer
  • October 28, 2021
  • Kissimmee, FL

The entire process was quick and in time according to our deadline. All materials and projects were completed without any delays! We had great help from Vanessa and Bun throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Although we closed on the expected closing date, the mortgage

  • Gregory C.
  • Verified HomeBuyer
  • October 27, 2021
  • Oswego, IL

Although we closed on the expected closing date, the mortgage process could have been a lot smoother, poor communication. As a first time buyer I would say we love the house, only mishap was that we were expecting a step tray ceiling in the master bedroom and our home was built without, so again poor communication. Once moved in getting things repaired RIGHT has been nothing short of frustrating. The only thing I can add is that quality for the most part is above average however the drywall and painting is below average and getting these issues corrected is a pain. Needless to say I ...

Lennar responded:
Hi Gregory, thank you for sharing a review. We would like to apologize for any frustrations you have faced with your new home. We would like to help in any way we can. If there are items needing further attention, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

builder's representatives

  • Irwin R.
  • Verified HomeBuyer
  • October 27, 2021
  • Lancaster, SC

have all been responsive and professional throughout new build process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Happy to be part of Market Common

  • Gregory G.
  • Verified HomeBuyer
  • October 27, 2021
  • Myrtle Beach, SC

Happy to be part of Market Common

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Many items not completed at closing but the buyer is still required

  • Anonymous
  • Verified HomeBuyer
  • October 27, 2021
  • Lakewood Ranch, FL

Many items not completed at closing but the buyer is still required to close. A neighbor had to close without a certificate of occupancy. It has been 4 months since closing and many items have still not been resolved. Example of issues: Wrong carpeting, chipped mirrors and flooring, missing window sills, missing screens, scratches, chipped and gouges in kitchen granite countertop, floor tiles scratched, bent garage door. tiles missing on roof, vent not installed on outdoor grill, dirty grout in bathrooms, bent lanai frames. They are in such a rush to get the work done so they can close ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

on time closed.

  • Vann C.
  • Verified HomeBuyer
  • October 27, 2021
  • Las Vegas, NV

House looks nice and style but thats about it. when it comes to other things, it didnt amaze me a whole lot. Issue after issue and wasnt all smooth. Communication could be improve a little better with warranty services now that we are into 4 months residing in the house. Sadly but it is what it is.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Nice homes look good. very tight no air leaks at most areas.

  • William K.
  • Verified HomeBuyer
  • October 27, 2021
  • Dayton, NV

Have been very good with most problems, still have one inspection problem not fixed.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Housing consultant

  • Cesar C.
  • Verified HomeBuyer
  • October 27, 2021
  • San Antonio, TX

Arriona harless was our home consultant and she did an outstanding job. By go so far as to looking for the perfect house for my family and me. She insured it was in our budget and the space that we were looking for. Even after we got the house she insured that everything was going well with HOA and surrounding areas. And she still keeps in touch with us to ensure everything is going well. She went beyond all expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Andrea was really awesome to work.

  • Anonymous
  • Verified HomeBuyer
  • October 27, 2021
  • Bluffdale, UT

Andrea was really awesome to work. Responsive, kind, and knowledgeable. The workmanship of the home is nearly perfect. But the group is very quick in responding to concerns and fixing any issues we have. And unfortunately, in this crazy market, I’m not sure one can get that great of value for a home but we are more than happy with the townhome overall.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Beautiful Homes and Great Service

  • Heather G.
  • Verified HomeBuyer
  • October 27, 2021
  • Conroe, TX

Overall a very easy process! Would definitely look at purchasing another Lennar home in the future!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Bought the home site unseen.

  • Santosh M.
  • Verified HomeBuyer
  • October 27, 2021
  • Fort Collins, CO

Bought the home site unseen. Onsite sales staff were super responsive. When we finally saw the home we were blown away by how good it was. Home was delivered before promised delivery date and a few small items that popped up were handled super fast. Exceptional experience buying our second home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They communicated what was going on even with the material shortages and was very responsive to concerns and questions

  • Gary B.
  • Verified HomeBuyer
  • October 27, 2021
  • Tomball, TX

I would recommend Lennar to anyone considering buying a new home. I think we got a good value for the dollar spent on a new home. We liked the fact that most things were included and did not have to incur large expenses after moving in. Our project manager and warranty representative have been great. They have been very responsive, helpful and followed through till a problem or concern was resolved.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - They put a lot of pressure to close on a date in which only Lennar

  • Roberto C.
  • Verified HomeBuyer
  • October 27, 2021
  • Davenport, FL

They put a lot of pressure to close on a date in which only Lennar Mortgage can comply with date. I did try to use other mortgage bankers but with penalty of $5,000 if they did not meet the closing date I was forced to use Lennar Mortgage, which by the way did not offer the best interest in comparison with others.

Lennar responded:
Hi Roberto, thank you for sharing your experience. We are sorry to hear about the additional pressure you faced surrounding your closing date. Going forward, if you have any issues, please do not hesitate to contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 4

We felt they handled and overcame many pandemic and supply chain obstacles

  • Marvin P.
  • Verified HomeBuyer
  • October 27, 2021
  • Calabash, NC

Although we were frustrated with several closing delays, overall we felt team members responded well to the many challenges presented to them. Lennar delivered a quality home, at a great price in a wonderful Brunswick neighborhood!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Thank you for the awesome service!

  • Ramon G.
  • Verified HomeBuyer
  • October 27, 2021
  • Clover, SC

Thank you for the awesome service!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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