Lennar Reviews

The process and working with the staff was great. My only advice….be very observant and petty during you walkthrough/new home delivery. Look at counter tops for damages, walking vinyl floors in socks to feel n listen for imperfections. Look at the grouting.

The team I worked with included people in San Antonio and in Austin. The only person that did their job on time and checked on us to make sure everything was ok was Thomas G. Everyone else didn’t know how or where to do their job correct. Starting off with the loan advisor who always had to ask a manager to do anything, then he never sent us our paper work for closing so when it was time to close and we were almost keys in hand that were like we need more money from y’all! Nope that’s not what this contract says, so they went and made a new one and had us waiting there! It was horrible! Then the quality of your home is subpar, all basic materials, they don’t provide full landscaping for sod so half of our yard is sod and the other is weeded grass that the city doesn’t come to cut (on their side of the fence), a lot of unsure attitudes dealing with Lennar. I gave two stars because I’m blessed to be able to even have a home, but their materials are cheap and their homes here in San Antonio aren’t meant to be forever homes just in the meantime homes unfortunately. ... More

We ran into a bunch of issues with the loan lady and she wasn’t listening. But Jose the sales guy helped us threw the process on buying the house.

Good onboarding and orientation after closing. Happy with the home. Difficult mortgage process and changing estimates

Lennar responded to the issues we raised during inspection and after move in a timely and satisfactory manner.

Sorry, when reading this, the truth hurts. limiting the ‘truth’ from reviews is quite rich and unethical business practice. This is the one of many reasons why I ensure to tell everyone I know not to do business with Lennar.

Wondering when we will receive the privacy shrubbery along the west end southern boundary. The east end has that privacy shrubbery. The west end of the property needs the privacy the east Enders enjoy. When?

Great experience with Lennar have no problems so far!!

The disparity of supply and installation in homes in the same community is high, the prize was ever increasing though

I’m very satisfied with the quality

overall, we had a good experience :)

Our sales professional, Letta, was terrific throughout our process -- shopping, negotiation, and closing. After spending nearly two years deciding on floorplan and location, we closed on our new home in thirteen days! Letta made the process easy, and she continues to be an excellent resource after the sale! Like any new home, we've had a few small issues. Lennar's customer service team -- especially Mike and Sarah -- has been exceptional with their response and follow-up.

A great combination of quality, value and service.

Quick process and great use of space. Each home buying step seemed to be organized and thought through. I would change a few architecture/design items about the house but overall satisfied.

We especially liked the concept of packaging options for upgrades to the basic home rather than individual pricing each option. Although the selections with the packages were somewhat limited, they represented current trends in home construction,

Loved the ease of contacting the agent and getting through to the final process. Everything was easy and convenient and mostly done online.

I had a great expierence from the start with my salesman Brooks, to the building manager Jason and the financial people I never got to meet face to face. Ended up requiring more down than expected, but overall pleased with the experience.

While Lennar has an upgraded feel it is still just a track home. Do not expect the quality of a custom built home. They did not live up to their what is included value. A few things were down graded and some not included at all.

Great experience to buy from Lennar.

Overall very good experience, Process was smooth.

Great product delivered on time with quick responsiveness from the agent and the on-site construction Manager.

Whoever inspects the homes during construction were not checking them carefully. Lennar makes you jump through hoops to have your own inspectors come in.

Lennar got the house done on time, kept us updated bi-weekly. Everything was on schedule and professional. When things came up after we moved in they responded to us and fixed issues. If we needed a subcontractor like sprinkler person we got the phone number. Everyone was very nice. No bad surprises. The houses are not high end by any means but nice for the money. We are happy.

We still have a cabinet that does not have a door and our other work order that we opened about the house has not been started. No one has contacted us back regarding these issues.

I like the responsiveness from Warranty department to fix issues.