Lennar Reviews

From the beginning everyone made me feel comfortable. There was no pressure into buying a home given from any of the staff members. They explained every house building step along the way and were in communication with me when changes were being made.

Very good and easy experience.

Very pressured to use their preferred lenders and when we wouldn’t change our lender the closing of our house was threatened.

They lied to me. They didn’t make the buying experience feel special. They ignore you when you need issues solved. We got yelled at by the painters and the construction manager did nothing about it.

Everything was going great until last minute we were required to bring more money to closing. The drive through closing was just not ideal. But overall we love our home and anything that has gone wrong was fixed or waiting to be fixed

Requested my preconstruction meeting 4 times, IN WRITING, never happened. Was not able to do a pre-sheetrock inspection despite asking for one, they put the sheetrock up anyways. Had I known timelines, hence wanting a preconstruction meeting, I could have planned better. I did not meet A SINGLE person from the construction team until TWO WEEKS before I closed. Workmanship was described by A LENNAR TEAM MEMBER and my realtor as "embarrassing". They PUT THE WRONG BRICK ON MY HOME and told me, "We will give you your earnest money back but we are not fixing it.". I was one of the first to put a contract on a home in my section and the price increased significantly. If I would have taken my earnest money back I would have been doing them a huge favor, they would have sold it to someone else for $50K more than I paid. What was communicated to me from sales and what construction delivered was completely different. Do not get my started on the Construction Area Manager, I do not understand how this person even has a job. The only piece of my experience that has been decent is with Warranty repair. It would serve Lennar well to remember that buying a home is an emotional purchase and the market is not always this good. I will forever strongly discourage buying a Lennar home to anyone and everyone. What I listed here just scratches the surface of this horrible experience. ... More

Easy and the timing was great.

All contractors and staff were knowledgeable and courteous..

We have been in our home for 6 months now and it still is not complete. We should not have closed but we trusted that they would complete items on the list in a timely manner. I would run far, far away from Lennar.

Sales agent JVC was highly professional throughout the entire process. Would highly recommend.

From start to finish I feel like we’ve had issues. From paperwork to buy the house to even now closed on it and living it in. Just not at all what we expected

From the sale by Dan to the post customer care from PJ and Matt we have had but nothing but professional, caring, exceptional service from all of the Pines Lennar staff. Thanks Dan,PJ, and Matt.

Builder in a hurry to get property closed but no rush to fix issues with home.

Quality of finish work is sub par , paint finish and quality is straight garbage. Your contact to repair this is overworked and doesn’t have the time to be helping with repairs. This should be put on the trades.

When I bought my house there was a lot of communication, they told me the water was included which was a lie, My house found roaches they offered me fumigation when I bought it and now no one appears to help me, when I need something I have to be sending emails to see who can help me.

We’re a military family that recently moved to this area and they worked seamlessly with our crazy move schedule to ensure the house closed before we moved in. Big help!

Lennar is a good builder but some of the workmanship needs to be reviewed. I am pleased with my hone but have noticed a few things I would like to see done differently.

I’m my state of anxiety in the purchasing process, the team was always ready to listen and hear me out. Although they were the ‘Sales Person’ we never felt pressured.

Absolutely horrible experience. Horrible Quality , customer service, and the Vice President of Sales - John wanted to even try to fight and he became angry by clinching his fist and grinding his teeth and became aggressive in his stance and tone. There is no quality in this home and Cindy the superintendent is worthless. Things are slowly getting done months and months later thanks for John S and Tad. The subcontractors they are use are worthless too. No attention to detail and I had to tell them how to do there job and how they messed things up. Multiple people from lennar and the sub contractors attempted to cut corners several times in front of me even after I told them that it needed to be done correctly. I never asked for perfection. I will never purchase a lennar home or recommend them to anyone. ... More

We love our home and the process was relatively easy. Unfortunately they do not invest in their post closing customer care enough because getting small things corrected quickly turns into a frustrating back and forth

Overall, It was a great experience. I like the house and the team was quick to respond whenever I need their help with something.

The service of the seller Lucas was great, his communication and services was really good, he always communicated everything and keep posted any changes

THAT IS THE WRONG LOT NUMBER! There are Corona bottle tops im my shower drain. How did that happen? Builders drinking while building? Maybe that is the reason there are so many issues here. Garage foundation messed up. Come fix that before my house cracks in half

If you were lucky enough to have Peter W. as your loan officer. He was absolutely fantastic. Very professional!

The buying process was good, but after the purchase we have some situations with the house, the dishwasher, the cabinets and some more, after 5 months nobody do anything.