Lennar Reviews

We have had a terrible time with our whole building process. We were lied to from day one about what we could choose, lied to about availability of items, gas lit for every explanation, and the entire construction team has been condescending and belligerent. We have had to go all the way to the VP for every issue in order to actually get it addressed. The quality of workmanship and craftmanship is abhorrent. The amount of items that Lennar tries to pass off as "normal" or "good", that are actually sub par, barely to code, not to code, not straight, and downright poorly fabricated is ridiculous. This should have been a fun experience and it has been one of the most stressful times of our lives. For the price we paid for this house, we should have received superior service and quality. For how Lennar prides themselves on everything's included and quality work, they are not including everything and the work is sloppy, at best. I am very disappointed in the process and the product. ... More

Terrible experience!!! The Lennar Team had terrible communication. My closing was pushed back several time. On closing day there was still a number of items not completed. From front office, to construction, to warranty. This Lennar Team here is TERRIBLE!!! I DO NOT RECOMMEND THESE HOUSE.

I am a new home owner in Autumn Vista community. Closed home in July 2022. First construction was delayed by 1 month. Next, home orientation date wasn’t flexible at all. We had to take online orientation where we missed several things to inspect like there was a chip in the flooring, the main door won’t lock without a struggle. Lennar just fixed the flooring and no date on when they will fix the main door. The promised AC unit wasn’t provided still as I write this review. What sucks is that the homes that closed a month later are getting the AC units now. When I call, their response is very vague. Worst experience. ... More

The new house is horrible they just slap them up. We new this but I didn’t thing it would be this BAD.

The Lennar sales team was terrible throughout the entire buying process. Our home closed 5 months after initial projection. This, while frustrating, is understandable given the issues businesses are facing right now. What isn't understandable is the complete dearth of information and even general communication from beginning to end. No explanations were given besides "supply chain issues" and that was when we could get an answer at all. In the end, Lennar's sales team, including management, tried to force is to close on an incomplete home (garage door not working, cabinetry incomplete, water heater not working, etc.) under threat of default on our contract and loss of our earnest money if we didn't. This was the worst home buying experience I could have imagined. Lennar ought to be ashamed of themselves. ... More

Worse experience in my life. Lennar has different departments and they don’t communicate with each other. Zach the sales spokesperson for the area was useless, couldn’t be found no text, or call. I seen him only one time out of 5 months. He was always off or on vacation. No help. The builder hired bad contractors to do the plumbing and had multiple leaks that needed to be correct before closing. The cleaning people flooded my house because the builders didn’t tell them they haven’t completed a flow test yet. Abraham my loan officer was unaware of certain charges to his own closing disclosure and couldn’t explain them to me. Even now after a month of being in the house Lennar Title called me and said they forgot to have me sign a document a whole month later. A week before closing the new plumbers found a bulging pipe underneath my house had to rip up the foundation in my kitchen to fix. My closing date moved 5 times from the original June 21 to Aug. 11. I say this emphatically do not, do not chose them as a builder. Only saving grace was Matt after I couldn’t contact with Zach, Matt was there to help me and my family go through the process and keep me updated. To say all of that I wouldn’t have pick them. Good luck. ... More

I bought a Lennar (New Home) in 2004 and had a very good experience, but this time we were disappointed. We chose the house because of the school. Our friends warned us about Lennar. We are still working to get all fixed from Lennar. A lot they just won't. While we closed on the house, they were still working at the home, and it seems like it never ends. In 2004, the house was finished, and we could move in right away after a few paint and grass fixes. This time, the walls are not even straight. We had some walls fixed already. I am tired of looking at all and wished I picked a different house. ... More

Extremely disappointed with the whole process. Our sales agent was NOT responsive - it would take days and multiple outreach for them to respond. And my house was not finished and had many things wrong with it when we closed. Now I’m dealing with all the work orders and it’s very inconvenient to juggle as we work full time. Would not buy from LENNAR again.

This is the 3rd house we’ve built (1st with Lennar), and can’t believe the how little Lennar actually cares about quality of workmanship. I’m not going to list all the items as it would take too long, but major issues include roof leak, plumbing backup, not building home to plan (forgot conferred ceiling in foyer, forgot brick on column on front porch, Island installed in the wrong place, dishwasher/sink/cabinets in Island installed in the wrong orientation), and the countless other items. Trying to get anything fixed is a complete nightmare and a joke. Sometimes a trade won’t show up, if they do, they’re not prepared to do the work. In speaking with our neighbors, they are experiencing the exact same issues and frustrations. Lennar doesn’t care about quality and only care about how fast they get you to close. ... More

We had problems before we even signed the contract. We should have taken that as a sign and not have went through with it. The communication and respect has to be most disappointing part. Buying a new house is supposed to be joyous moment and instead it was just met with people that didn’t care. From the sales person to the super I was beyond disappointed with the professionalism by Lennar. The day of closing will be a day I never forget and not in a good way. When you close on a house and don’t even receive the keys what’s the point. I can truly say that I’m ashamed to be a trade partner and have my company name associated with this disaster. Meeting new neighbors as only became a competition of who had the worst experience. For the record I respectfully lost that competition. I will give a huge shoutout to our customer care rep Kami as she has been the only one to genuinely care and try to make things right. I also know this review doesn’t mean anything and judging by the whole process we’ve had no one at Lennar will care. ... More

Bad and costly because of fees at closing

Absolutely terrible. Haven't been in two months and we have massive cracks in the walls. The doors don't shut or latch and they have fixed them 5 times already and they still don't work. We don't have running cold water. I have called over and over and I just get the run around and nothing happens. We still have things broken from our initial walkthrough that should have been taken care of when I moved in. Ive asked to get someone else to be put on the case and nothing happens and the same guy Rene doesn't help or schedules and no one shows up. Stay away from this company.

This is the most unprofessional thieving company I have ever done buisness with. I bought a house with lennar and during the process before they get their money they were responsive and helpful, after I closed on the house in just a couple of weeks during warranty they dont pick up calls, they don’t answer texts or Voice mail, they just ignored us completely as we were calling them about issues they made in the house that only showed after a couple of weeks To top it all- we had a leak and it was the builder’s fault and the technician that came in to look at it lied on the report to make it sound we had something to do with it and now lennar is asking us to pay thousands of dollars to fix it while we only had the house for three weeks- we literally lived in it for a few days as it took us some time to move in. They are a bunch of lying THIEVES that will do anything to get out of work they should do. NEVER buy with lennar and do the same mistake we did they will ruin your house and their warranty is a joke. The most unprofessional company ever. ... More

Once you've moved in, Lennar doesn't really care about addressing issues: 1.We have no internet service with no ETA provided despite our neighbors having service (we moved in 2 months ago). 2. I've been asked to check the box and mark requested warranty work as complete before it was finished, and it then gets ignored by the warranty team. 3. House was dirty in many areas upon move-in, and that was even with a further move-in thanks to Lennar messing up the closing date. This has been the worst decision of my life. Be careful.

Many details in the Townhome and very poor effective attention

Was literally told during NHO walk I cannot postpone closing as home was not completed. Here we are 65 days after closing with same issues from NHO walk. Constantly told things which are lies,

Small things which are very important are not being taken care of Rajendra

I had a terrible experience as a first time home buyer. Lennar proudly keeps saying they have very high quality standards which are no where near match with the output of these homes. I had multiple issues right from day 1 which includes (list continues) 1. Poor inspections 2. Construction team only cares about closing homes but not standard of quality 3. Attitude of customer care is not customer friendly. 4. Teams have multiple communication issues. 5. Sales team is has absolutely no clue on project deliverables when the timelines change. 6. Incomplete painting work 7. Loads of construction dust left around in cabinets etc 8. Construction manager who came for closing never followed up again with us to check if all the issues where addressed. 9. Lennar teams are never responsive and dont care about customer satisfaction. I would strongly not recommended a buyer to Invest their time and money in this venture. ... More

Its not worth to buy. Lots of challenges and pains.

This was the worst experience in building a house I’ve ever had. Closed on my house at the end of July, it’s now September 14th and my house still isn’t finished. If I could give zero stars, I would.

From the lack of sales support, to the purchase agreement to the mortgage process to closing and service after closing HORRIBLE experience. The home is poorly built several structural issues, flooring issues. Worst real estate decision I have ever made.

This review is a redo of the previous one. The system did not like that I said the truth about the transaction. All my words were decent, grammatically correct and in formal tone. No bad words were used. Lennar is not the best company to buy a house from. They are border line on breach of contract for the product that they give. Complaints are never satisfied.

From the misinformation given to us about our purchase, by the sales associate, to the ridiculous lies told to us by the mortgage people and the astonishing lack of quality workmanship that is out into these homes I wouldn’t recommend my enemy to buy a LENNAR home! There were so many things wrong I can’t list them all! LENNAR and all who are affiliated with this company should be ashamed of themselves!

Very dissatisfied we have built 3 homes in fl and I would never buy a Lennar home again. Very poor workmanship. Totally stressed out from dealing with them. They slap their homes together and don’t care how they look.

It damage a lot in my house