Lennar Reviews

First and foremost, I pondered whether or not I wanted to write this review because I don’t like writing anything negative, however I think it’s necessary. For the amount of money I spent purchasing this home and the quality DOES NOT MATCH! I have had this home literally fall apart in front of my eyes. One issue after another and this is my 5th home, 4th that I’ve built and I’ve never experienced issues like this before. I have received notices from the HOA about my yard but yet the sprinklers were inoperable, and I had a work order in. The plants were dying and yes they place the cheapest mess in your yard , which is horrible to begin with. It literally look like a desert in your front yard! What type of curb appeal is this? Although I’ve had the contractors come out to fix the items, some have needed to be repaired a few times and that is not cool whatsoever! I closed in May and here it is only September and I’ve wasted more time at home waiting for a repairman than actually taking the time to enjoy the home. Instead of them applying semi gloss paint over the home, they Painted with flat paint, therefore the moment you close and move in, you’re hunting down a contractor to paint your hole which is an additional 3k. I have had to contact the individual who basically hand over the keys to obtain my keys, gate code, and my remote for the gate, when that should have been left at the door. It’s unnecessary and if Lennar is calling this quality??? Then they really need to speak with another builder to understand what quality is. It’s insane! I will be placing my home on the market soon and I will not Refer anyone to Lennar. Thank you. ... More

When I have filled a complaint it has been addressed promptly. I do have a problem in the quality of some of the construction grade materials: appliances, ceiling fans, flooring, interior doors, paint windows etc. I would have been agreeable to pay upgrades to get better quality.

Finishing touches were somewhat shoddy. For example poor coat of paint on the door and inferior paint job on the inside.

Excellent sales folks. Joe Martin, in sales is great. Loan processors are great. Karlene Camero and Noah Johnson are wonderful.

Thanks for helping me throughout the process.

Easy process and great customer service

Professional team that made our home purchase process very smooth.

Poor concrete work to many items unfinished on closing front office and financing good

The buying experience was extremely pleasant as compared to the mortgage process through Lennar which was difficult at times. First, my wife and I were impressed with the building of the home from start to finish. Everything was constructed in a very purposeful and deliberate manner. The structural integrity of the main structure was solid. Second, the doors and kitchen and bath cabinets were a bit on the cheap side but because they are builders cabinets we accepted that deficiency. Third, the kitchen granite countertop was installed with a defect that has not been addressed even after 2 complaints. Fourth, the house is spacious and we were given a slightly larger piece of property than other builders give. Overall, we like the house despite its shortfalls but overall we are satisfied that the structural integrity is solid ... More

Constantly moved closing date. When we started closing we were told we must close on the 19th. They kept moving us back to a date of the 31st. We resent multiple documents. Some 3-4 times. Unable to get a hold of maintenance team for repairs.

I purchased my home last minute from Lennar, the closing happened very quickly and from the moment I met with the model home rep to any follow up repairs or consults, their team has been extremely responsive and helpful.

The home is built well. Nice to have modern features that make things convenient. I know they were trying to keep costs down in the model I purchased but it would have been nice to have the option to upgrade.

Great home buying experience with Lennar.

Blue taped the house and still found blue tape after closing on the house. Never received the 30 day courtesy call after closing. Horrible LO and buying experience.

Everyone was great and responsive to any question I had. Very professional

Many things in the house was not complete there were multiple plumbing issues no one wanted to fix the problems regardless of the fact of spending over a half 1 million on this home Lennar is not a good partner in service

Nice and simple process, love the everything included.

The quality of materials for a home that I paid $800 a foot for was really really bad can you imagine putting linoleum flooring in the bathrooms!!!! That is the standard finish Hollow core doors Kitchen aid appliances Multiple warranty calls

We purchased our home sight unseen and just got the virtual walk thru since there were no models available to view. At our first walk thru there were a lot of items that needed to be fixed or repaired. I was assured they would be fixed by closing in 7 days. I had to wire the money before closing so it would be funded. Lennar extended closing by a week so we had to pay for additional housing. The day before closing we did our final walk thru. The blue tape was still everywhere and not move in ready at all. We were assured everything would get done with no questions asked after the fact. Once we closed it became such work and hassle to get anything. The new home rep was so helpful but his hands are tied when management says something different. We have been closed on the home for 6 months and still have work needed to be completed, and still haven’t move our furniture in. We have been living on bare minimum in what feels like a construction zone. There is still paint and texture all over the light switches and floors, and not to mention the beautiful blue tape everywhere! I’m now having problems with Lennar approving items clearly needing addressed being done. I paid extra to have a screen enclosure added to my back patio. Per the virtual walk Thru it is placed in a location that allows for patio furniture on both sides of the sliding door since the patio is pours very small and narrow. Well they put the door in the wrong location and refuse to fix the placement. Lennar management said I can pay to fix it. So the patio and lanai I paid extra for is unusable unless you want to go stand out there. I can’t believe on almost a half a million dollar home they would let a customer move into a not move in ready home and then argue about doing things after closing. I’ve been selling real estate in this area for 14 years and have sold many Lennar homes with a great experience for my clients. Unfortunately their quality and customer service has changed and is very disappointing. Please don’t close with items to be fixed….you’ll end up fighting for months! I can’t have a house warming party because the home isn’t even ready. So upsetting. ... More

Everything went smooth from start to finish

The kindness and timely attention of its employees

We were excited to move into our new Lennar home, but quickly ran into problems that were not uncovered during the pre-close inspection. Roofers did not cap one of the dyer vents which left a 4" opening right into the home resulting in water damage that Lennar did fix. Sheetrockers completely covered an AC vent into the den. Had to bring the AC subcontractor back to get in the attic, find it, and cut the sheetrock and install the vent register. Entry doors didn't seal (outside light shining through). Had to bring them back to install inserts to correct. The finish painting (doors, baseboards, trim) was a problem. In some parts of the home they used different shades that didn't match on the same wall. Fortunately, our original customer service rep was very helpful in getting these issues addressed, but now we worry about what other unseen problems does this house have that we don't even know about. Lennar mortgage was wonderful to work with, but sorry, but we can't recommend Lennar as a homebuilder. If you do decide to go with Lennar I highly recommend that you hire a really good inspector to go through the home before you close. ... More

I was walked thru every step of the process with my questions answered. I bought the home but never saw it until my walk thru before closing. I lived over 1,000 miles away but with weekly updates and pictures I could follow the building process. I have been extremely happy and of the minimal issues I had Lennar has fixed every one.

They are on top of your requests and are always there to help when they can. Yvette was awesome!

the loan application with Lennar makes you resubmit paperwork every week. Once moved in, when you have a problem that needs to be fixed, takes about a month or longer for them to even respond and try to fix it. Still waiting on things that need to be fixed. It's been 4 months.