Lennar Reviews

I’ve been completely and utterly unhappy with my home purchase. Since buying a Lennar home, I’ve had a gas leak, my floors seem like they are sinking in, and plumbing seems to be a problem. My home has been riddled with problems. If you're looking to buy a home, I would suggest you do a thorough investigation on the builder before you buy. I wish everyday I could get my money and time back.

This is my second new build. I thought I was buying with a premier builder when we went with Lennar for our second new build and was expecting a better experience and better quality than our first home, especially when buying a million dollar home. I was wrong. From the very beginning I was disappointed with the quality and workmanship being put into the house. It appears Lennar's contracts with the cheapest subcontractors they can find whom put very little effort in the product they are providing. From framers to landscapers, everything appears to be of poor quality. The close out process was terrible, the Lennar superintendents were rude and straight up lied to our faces over and over. The worst, has been the warranty which we are on our second warranty rep in one month and both have been miserable. They constantly give false promises and never come thru, that is if they even respond and don't completely ignore me. It came down to forcing us to close and promising that everything is going to be corrected and completed immediately after closing to completely ignoring us, going on two months. I could go on and on. ... More

Lennar does not seem to stand behind their product, and has substandard work, that is only made worse by the lack of customer service to address issues with their new home construction.

I do understand that Lennar is an extremely large builder that relies on volume not on quality. I think what disappointed me the most was the lack of interest to pay attention to detail, inspect their own work and the lack of interest to make things right. For those reasons plus more I can not recommend Lennar to anyone

Bad quality , even the paint and the floor .

Worse experience ever!!! From the sales team and quality of construction to the warranty experience!!! So disappointing! I will never buy a house from this builder again!!

My experience with Lennar was the worst. There were so many issues with the building of my home. Lack of communication with the Sales Person and Sr. Project Manager. I would not recommend Lennar Builders

Just bought a Lennar home and I advise everyone to avoid buying these homes. These homes are cheaply built, workers drink on the job (I have the beer cans in my house to prove it), and there is no urgency when it comes to resolving issues. There is no reason why brand new homes should be having any issues - we even experienced a gas leak our first night on the property! They should be ashamed of themselves and I suggest they cut their prices for these homes.

No idea why a ticket is closed, no response updates to monitor, poor workmanship, bad quality, continuous surprises in terms of quality issues

My home has many issues from minimal to major. The craftsmanship is terrible and so is the follow-up on the backend via warranty. The cheapest solution is sought in every case and typically requires numerous attempts. This was my first experience buying a new build and has turned me off from it completely. At this point I want to get the home in a condition where I can put it back in the market and put this terrible experience behind me. I have had hvac issues, structural issues, grading issues causing the front lawn to be swampy, missing screens, bowed flooring, warped decking, exposed drywall seams, to name a few. Do yourself a favor and throughly inspect any new home numerous times before deciding to follow through and don't except that the issues are related to post pandemic workforce and material availability, because that is the builders problem and not yours. ... More

Worst experience ever. the sales rep was the worse along with the CM. no communication. Absolute nightmare! I had to reach out to the area sales manager so she could help expedite the construction process.

I had a very very unhappy home buying experience with Lennar. Starting from the sales to finance to home construction, ar every step, the whole experience was very unpleasant and compromising. The quality of the construction was suboptimal and there are multiple visible flaws that were not corrected even after they were reported in the inspections. The new home walkthru and final inspection process was so painful with so many open issues and construction manager was not ready to fix. To make the matters worse, I was promised some fixes which I had to follow-up multiple times. The way my home was handed over was even without cleaning. All the Lennar associates that I had to interface were not responsive and not customer friendly. They feel they are doing me a service and am very disappointed with the whole experience ... More

I buying a Lennar home was a dream come true, until it became a nightmare. The quality of the materials use is more than poor, so is the workmanship. Tiles are uneven, frames are bad, house feels weak, carpet and floors are not set properly. House was never prepare or clean as promise, defective electrical appliances. Overall a very bad experience, that I wish I could get out off...

Was told by the sales person they’re not making this style of home anymore, when I stated I would wait for similar model in different location. Now I see same model being built I’m different location, for $50K cheaper. House was filthy when I moved in, construction dust on all the window sills. Door to garage doesn’t close all the way. Hole in the ceiling that took a month for someone to finally pick up. Water started leaking through my ceiling 2 weeks into ownership. Now there’s a bigger hole in my ceiling. They’re allegedly taking care of it, I have no communication when contractors are showing up, I have to board my dog and stay in a hotel this week. Told me electrician was coming out yesterday I text my contact what time, no response I had to go to work. Electrician never called me either and apparently I missed them. Awful all the way around, would never buy from this company again, I bought brand new so I wouldn’t have to deal with issues. My new house has more problems than my house back home that was built in the 1970’s. ... More

This has been my worst experience buying a new home. This is my 3rd. I closed the house because the bank told me that a delay will raise the Interest rate. In that moment I was trapped. I moved to a house with no bath vents, loose floor tiles, no windows sills or painting completed, wavy drywalls, and a long etc. after 2 months and a half living here lennar haven’t repaired a single screw. Oh yes, they repaired the main entrance door because I lived there with no door lock for the first 3 days.

We are very disappointed. It’s already been a month after the closing and a lot of works still not done.

Don’t buy Lennar! There is obviously no supervision during construction and if provided no experienced construction managers. Absolutely NO CONCERN FOR QUALITY! They constantly try to fix items that were not installed properly (I.e.) doors, especially exterior doors instead of removing and reinstall properly or replace. It is sad that Lennar accepts the butcher quality of work provided by their sub-contractors. We didn’t get what we paid for! All my neighbors feel the same way!

This was one of the worst experiences I have ever had. Lennar cares only about profits and quality of work, nor customer services/experience. Stay away from Lennar they are a rip-off.

It’s just been more than a month and we have raised 10+ service request already. We entered into our new home and hot water won’t work. Pipe leaked in basement. Cabinet door came off. Switch won’t work. AC stopped working and they said they need 3 weeks to fix it and punished me to suffer in high temperatures inside the home. Would never recommend lennar to anyone.

Worst mistake ever: - Windows that don’t work - Cracks in garage and wall damage behind gutter - Missing downspout on other side of driveway - flimsy doors and locks - Downspout that wasn’t installed in correct location with no splash block - Screwed up sidewalk with cracks - Outdoor spigot that seems to have an internal leak - Mystery water marks on exterior concrete wall -Nail pops - Mystery blue ink on shower floor - non-working sprinklers - water tank in attic, heater in attic (why such an inaccessible location?) -non-existent customer service and banker’s hours - no mail boxes at house - only at the stupid useless clubhouse. Why only 1 location not like four?? - builder failed to disclose they are building a 900 unit apartment building less a half block down my tiny side street?!?!?! - development might be built across street by them too. - no irrigation water system -$2 sprinklers are NOT an irrigation system. - Gas everything? Why such a poor environmental choice? - Dead trees - my neighbor’s tree is dead and it’s not been replaced - crappy appliances ... More

Experience of buying a new home has brought me too many bad experiences to write a good review what was supposed to be a good experience quickly turned into a nightmare due to poor workmanship. Lack of service from Lennar home building team no one ever had answers and never kept promises as to when home was going to be completed issues never address properly

The sales person, construction managers, and closing agent failed to take ownership of their actions and severely lacked in communicating among themselves for a smooth closure. The sales person towards the end shows bad attitude which made our closing experience worst of all. Amateurs! Poor craftsmanship!

Horrible experience, from every aspect of the staff. Sales, loan financing, leadership-all are lacking professional customer service skills. Definitely, I will not recommend Lennar to potential buyers!

Probably the worst consumer buying experience in my life. I have bought many new homes, from many different builders and the lack of professionalism I experienced from this home builder goes beyond description. I'm so over my Lennar home purchase fiascos that I'm just done even mentioning it anymore. I will never.... ever.... ever.... spend my hard earned money on another Lennar Home nor will I ever recommend them to anyone I know or who inquires about my experience with this builder..

Bad customer experience. Without water approval the sod is installed for the home backyard ,no water for the sod for more than month.During TLC review I have raised the concern about the sod dying,lennar said sod will come back.Now it’s 2 to 3 months and the sod is dead,when I go back and raise a request,no response.This happened for many houses . NO response from lennar and very bad customer experience. There are multiple points for the bad customer experience.