Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18190 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

18190 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.7

Responsiveness 3.6

Customer Reviews

Nate

  • Dominick E.
  • Verified HomeBuyer
  • August 23, 2023
  • Naples, FL

I went with Lennar because I was under the impression it was a reputable company. The mortgage department is extremely unorganized causing a lot of unnecessary time, work, and stress. At closing, the end of June, there was a list of items still not complete. I was promised the items would be promptly addressed. As of today, 8/23, not one item has been taking care of. Would not recommend Lennar.

Lennar responded:
Good afternoon Dominick, Thank you for your feedback and for taking the time to post this review. If there are still any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us by sending us an email with details of your concerns at LennarCares@Lennar.com.

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Run while you can!!!

  • Nermin A.
  • Verified HomeBuyer
  • August 23, 2023
  • Mount Angel, OR

Please, please check Lennars review before buying!!! By far WORST experience ever. Bunch of idiots working there! Workmanship BAD! Very bad! Walls crooked, not responding to work requests and retaliation are just some of their qualities. Scott (main lennar builder guy) on question why is my half million dollars house so poorly built answered that he personally couldn’t afford one. Obviously, he cannot build one either. Never ever again. Do mot buy, save yourself headache.

Lennar responded:
Good afternoon Nermin, Thank you for taking the time to post this review. We are sorry for the poor experience you have faced with your new home and the numerous issues you had to face in your first two months of ownership. If there are any issues that have not been addressed, please do not hesitate to contact us directly at LennarCares@Lennar.com, so we can follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

No highlights

  • Fernando B.
  • Verified HomeBuyer
  • August 22, 2023
  • Baytown, TX

Was a horrible experience, no communication whatsoever at any moment and builder was horrible

Lennar responded:
Good morning Fernando and thank you for posting your review. We apologize for the lack of communication you experienced. If there are any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Poor quality work & support

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2023
  • Spring Hill, TN

Poor quality construction Poor post closing support Very good marketing team

Lennar responded:
Good afternoon, thank you for your feedback. If there are still any unresolved issues, and you would like to share details of your concerns with us, please do not hesitate to contact us at LennarCares@Lennar.com, We will gladly follow up with you. Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Andy

  • Lynn Anthony D.
  • Verified HomeBuyer
  • August 15, 2023
  • Westfield, IN

This has been the worst experience of my life

Lennar responded:
Good afternoon Lynn, We are sorry to hear this has been the worst experience of your life. If you would like to share details of your concerns with us, please do not hesitate to contact us at LennarCares@Lennar.com, We will follow up with you once we have received your information and have determined the appropriate team to handle your request. Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

Very Slow to Address Maintenance Issues .

  • Carole D.
  • Verified HomeBuyer
  • August 11, 2023
  • Port Charlotte, FL

During my final walk- through inspection, I noted several items that needed taken care of and informed the Lennar builder representative of these requests (kitchen cabinets missing shelves, sloppy sheetrock mud and exterior paint already starting to peeling to name a few.) After being assured that these items would be corrected, I proceeded to sign my closing documents. After 7 weeks of moving into my new home, and several phone calls and messages being sent to the builder's office requesting service, I am still waiting for these items to be taken care of. In addition to this, I had the ...

Lennar responded:
Hi Carole, we are sorry to hear about your negative experience. If there is anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

warranty people bad service

  • Kristy U.
  • Verified HomeBuyer
  • July 26, 2023
  • Canby, OR

every things is no the answer give them deposit check for the house working on the loan told them i will go on vacation for two weeks they sold the house we deposit ;{

Total Score 1


Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

Mr.

  • Dale S.
  • Verified HomeBuyer
  • July 18, 2023
  • Wimauma, FL

House was not done at closing but was forced to close with no recourse. Once closed, was told to call the warranty depth. House was barely clean at closing. I still get emails requesting a signature on a document that I previously had signed 2 times. I've previously purchesed 2 new construction homes and thus was by far the worst. Not happy at all.

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

very disappointed very bad customer communication

  • Joao C.
  • Verified HomeBuyer
  • July 12, 2023
  • Ave Maria, FL

the quality of work was very bad what you see on the model home was not what you get without saying one word about it, i do not recommend this builder to anyone

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Owner

  • Ahmed E.
  • Verified HomeBuyer
  • July 11, 2023
  • North Plains, OR

I thought people were unfriendly and at times dishonest. They submitted a form with a forged signature to the title company. The buying process was very rigid and not flexible. You are better off buying from a private property then dealing with lennar

Total Score 1


Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

Worst experience for new home

  • Stephanie D.
  • Verified HomeBuyer
  • July 11, 2023
  • Land O' Lakes, FL

Of course you don’t want last names.. everyone would give the same negative review for the same pitiful construction manager Aaron. There’s not point going on about my experience with Lennar, no one above cares to fix their problems. I just hope EVERYONE I share my experience with turns away from Lennar and saves themselves the headaches! Listen to your friends when they tell you stay away from a Lennar home!!!

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Constant issues and lies

  • Christopher P.
  • Verified HomeBuyer
  • July 05, 2023
  • Leesburg, FL

Initially I was very excited to build my new home with Lennar. That changed rather quickly. My closing was delayed over 6 months. When issues were discovered during the final walk through I was threatened with a daily fine if I did not close. There are items on the punch list that have still not been addressed almost 2 months after closing. I have contacted multiple people by phone and email and there is still no timeline on when the issues will be resolved. Overall I am very disappointed with the process and I will never recommend anyone buy a Lennar home.

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

We have been very frustrated.

  • Chris G.
  • Verified HomeBuyer
  • July 05, 2023
  • Whitestown, IN

Multiple Service Request. Electrical, Irrigation Leak, Plumbing Leak that flooded the complete home. Newest Service Requests are Roofing Caps browned off and Mortar joint missing the Mortar. Only been here six weeks and have been living thru warranty repairs the whole time. Finish paint and caulk is very bad. Three different doors that need adjusting or weather stripping.

Total Score 1


Quality 1

Trustworthiness 2

Value 1

Responsiveness 2

Terrible experince

  • Joseph S.
  • Verified HomeBuyer
  • July 04, 2023
  • Lakewood Ranch, FL

Purchased two townhomes in Lakewood Ranch. (Lorraine Lakes) Sales Rep for Lennar was completely unprofessional in his approach. Craftsmanship and customer services has gone by the wayside. Their a production builder and apparently hire anybody.

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Third Lennar home I have owned

  • Lynnette C.
  • Verified HomeBuyer
  • June 21, 2023
  • Fort Myers, FL

Overall, not what I expected. Sadly, Lennar was once a decent home builder, not any longer. Lennar are now all about the bottom line and keeping shareholders happy - a production builder! I owned a Lennar home in Wellington, Florida and Colorado. Both were decent homes. This home has been pulled apart within the first month of closing. The drywall removed to correct simple issues. Ones that the superintendent should have addressed during construction. I love the layout of the home but the level of workmanship leaves much to be desired. After one month of living in the home ...

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 2

New buyer experience

  • Belmir T.
  • Verified HomeBuyer
  • April 25, 2023
  • Blaine, MN

During our closing day we walked in on painters touching up spots. The new home experience was completely taken away from us and nothing was done to make it more memorable. Most recently, as we started planing our basement work to finish our basement we realized that the water heater was placed just in a random spot that takes away square footage from the future bedroom. The reps told me because the house came with an unfinished basement the water heater can get placed wherever . It would be nice to have the water heater moved or be compensated for losing square footage.

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 2

Absolute dis functional joke. Would never recommend

  • William R.
  • Verified HomeBuyer
  • April 25, 2023
  • Johnstown, CO

Complete nightmare. From finance to HOA to builder response. We will tell all to never buy lennar

Total Score 1


Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

Bad experience

  • Nelson S.
  • Verified HomeBuyer
  • April 18, 2023
  • Baytown, TX

The whole buying experience was horrible. Once I moved in I found so many issues with the house. The AC drain line was not connected so there was water damaged and the dryer vent pipe was not put it. They had to cut the walls and fix the water damage and it took a month to fix.

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 2

Closed end of February 2023 and today is April 18 2023 and still have warranty issues

  • John C.
  • Verified HomeBuyer
  • April 18, 2023
  • Fort Myers, FL

My kitchen cabinets are still not finished and I have 13 cracked travertine pool times that are cracked, also on driveway paver is cracked. I should not have closed when I did. I trusted and never again

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Anonymous

  • Anonymous
  • Verified HomeBuyer
  • April 06, 2023
  • Summerville, SC

Be careful and double check everything

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

The worst buying experience

  • Anonymous
  • Verified HomeBuyer
  • March 28, 2023
  • Myrtle Beach, SC

Very poor workmanship. Things are broken, and the builder is reluctant to fix them

Lennar responded:
Good afternoon. We are sorry to hear about the poor workmanship you mention. Please reach out to us at LennarCares@lennar.com with details of your concern, so we can follow up for you. -- Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Not the brightest

  • Zachary B.
  • Verified HomeBuyer
  • March 28, 2023
  • San Antonio, TX

My home buying experience was loaded with delays and disappointments. The quality of these houses is also not very good. I would look at moving somewhere else if I had to do it over again.

Lennar responded:
Hello Zachary and thank you for taking the time to write a review and sharing your feedback. We apologize for the frustrations you experienced during your home-buying process. If there is anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Worst experience

  • Anonymous
  • Verified HomeBuyer
  • March 28, 2023
  • Orlando, FL

No quality on materials, no good finishing, no response on issues after closing.

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Worst craftsmanship I have ever seen

  • Michael M.
  • Verified HomeBuyer
  • March 21, 2023
  • Wesley Chapel, FL

Probably the worst craftsmanship I have ever seen. When you complain about it they basically tell you to close or they will fine you. It has been almost 2 months they still haven’t fixed drywall, paint, tiles, cabinets. James, Kyle, Stephanie all bad. They want the sale and that’s it. Kyle has to be the worst. Took go through the house and see the terrible job and put a stamp of approval is terrible what they do to the consumer. But as the manager Stephanie (I think her name was) it’s all about closing on homes for the investors. They’re mentality is don’t worry about the product being put ...

Lennar responded:
Hi Michael, thank you for your sharing your feedback with us. We are sorry to hear about your experience. If there are any issues we can help address, please send a message to us at LennarCares@lennar.com. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Ok for my first home

  • Justin H.
  • Verified HomeBuyer
  • March 15, 2023
  • Katy, TX

The experience was not really good did not keep us updated with the home, and closing was a mess.

Total Score 1


Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

Narrow Reviews by Area